Compare ConnectWise PSA and Klient PSA 
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Small-Business (56.4% of reviews)
Entry-Level Pricing
No pricing available
$15.00 1 User
ConnectWise PSA
Star Rating
(518)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAKlient PSA
Star Rating
(83)4.5 out of 5
Market Segments
Small-Business (56.4% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User
Browse all 4 pricing plansConnectWise PSA vs Klient PSA
When assessing the two solutions, reviewers found Klient PSA easier to use, set up, and administer. Reviewers also preferred doing business with Klient PSA overall.
- Reviewers felt that Klient PSA meets the needs of their business better than ConnectWise PSA.
- When comparing quality of ongoing product support, reviewers felt that Klient PSA is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Klient PSA over ConnectWise PSA.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableKlient PSA
Starter
$15.00
1 User
PROJECTS + TASKS + RESOURCES
Easily manage projects, assign tasks, and schedule resources with streamlined tools. Replace Monday.com, Asana, Clickup.
Billed annually
- Project & Task Management
- Agile Tools & Interfaces
- Resource Scheduling & Time-Off
Free Trial
ConnectWise PSA
No trial information availableKlient PSA
Free Trial is available
Ratings
Meets Requirements
8.3
436
8.9
67
Ease of Use
7.2
443
8.5
67
Ease of Setup
6.2
226
7.9
56
Ease of Admin
7.1
214
8.3
55
Quality of Support
7.3
408
8.9
66
Has the product been a good partner in doing business?
7.4
212
9.3
54
Product Direction (% positive)
6.9
427
9.3
67
Features by Category
Sales Force Automation
8.5
137
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
125
|
Verified
Not enough data
8.3
139
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
114
|
Verified
Not enough data
8.1
114
|
Verified
Not enough data
8.4
124
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
94
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
125
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
139
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
81
Not enough data
7.9
86
Not enough data
8.2
86
Not enough data
7.6
53
Not enough data
7.3
57
Not enough data
7.0
74
Not enough data
8.0
83
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
78
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
232
Not enough data
8.3
229
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
88
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Planning
Not enough data
7.4
9
Not enough data
8.9
12
Not enough data
8.8
10
Optimization
Not enough data
8.9
9
Not enough data
8.2
10
Not enough data
6.9
9
Customer Management
7.3
48
8.8
7
|
Verified
6.9
49
8.1
7
|
Verified
5.7
44
6.1
6
|
Verified
6.7
51
7.3
5
|
Verified
Project Management
6.6
49
9.0
8
|
Verified
6.6
49
9.2
11
|
Verified
6.6
48
8.3
5
|
Verified
7.2
50
9.1
9
|
Verified
Accounting
6.7
48
6.1
9
|
Verified
7.3
49
6.9
9
|
Verified
6.8
47
5.0
5
|
Verified
6.6
44
7.9
8
|
Verified
6.5
44
7.7
5
|
Verified
Portfolio Management
6.1
44
Not enough data
6.0
43
8.0
5
6.1
43
9.0
5
6.2
42
Not enough data
Analytics
6.0
44
8.8
7
|
Verified
6.6
49
8.5
8
|
Verified
6.1
47
9.0
7
|
Verified
Administration
7.2
49
7.4
9
|
Verified
7.5
50
9.0
5
|
Verified
7.4
47
8.3
6
|
Verified
Platform
7.0
45
Not enough data
6.2
42
Not enough data
6.9
48
9.5
10
|
Verified
5.6
46
8.0
5
|
Verified
4.8
43
Not enough data
Generative AI
4.2
28
Not enough data
4.3
28
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA and Klient PSA are categorized as Professional Services Automation
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klient PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.5%
Computer & Network Security
8.3%
Computer Networking
5.5%
Computer Software
4.3%
Telecommunications
3.2%
Other
19.2%
Information Technology and Services
34.2%
Computer Software
19.7%
Management Consulting
10.5%
Consulting
3.9%
Real Estate
3.9%
Other
27.6%
Alternatives
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Do I need to be a Salesforce customer to use Krow?
1 Comment
Official Response from Klient PSA
No, you do not need to be a Salesforce customer to use Krow! There are many benefits with Krow if you are using Salesforce CRM, but it is not a requirement....Read more
Do I need to pay for a year up front?
1 Comment
Official Response from Klient PSA
Yes. All of our contracts are billed annually by default. New users added during the year are prorated based on the subscription period.Read more
Does Krow PSA integrate with other solutions?
1 Comment
Official Response from Klient PSA
Yes! Krow is built 100% native on the Salesforce platform, and supports real-time connections and seamless integration with the applications your project...Read more
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