# ConnectWise PSA, Deltek Replicon Time vs SAP Concur Comparison

| | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 582 | 789 | 7,059 | 
| **Largest Market Segment** | Small-Business (66.1% of reviews) | Mid-Market (42.3% of reviews) | Enterprise (55.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Year | Starting at $7.00 | 

---
## Top Pros & Cons

### ConnectWise PSA

Pros:
- Ease of Use (36 reviews)
- Integration (21 reviews)

Cons:
- Learning Curve (24 reviews)
- Poor Customer Support (16 reviews)

### Deltek Replicon Time

Pros:
- Time Tracking (12 reviews)
- Ease of Use (11 reviews)

Cons:
- Limited Customization (6 reviews)
- Reporting Issues (6 reviews)

### SAP Concur

Pros:
- Ease of Use (519 reviews)
- Expense Management (425 reviews)

Cons:
- Not Intuitive (106 reviews)
- Learning Curve (98 reviews)

---
## Ratings Comparison
| Rating | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (489 reviews) | 8.7 (664 reviews) | 8.7 (5930 reviews) | 
  | **Ease of Use** | 7.4 (497 reviews) | 8.7 (669 reviews) | 8.0 (6009 reviews) | 
  | **Ease of Setup** | 6.6 (268 reviews) | 8.3 (404 reviews) | 8.0 (1367 reviews) | 
  | **Ease of Admin** | 7.4 (247 reviews) | 8.6 (407 reviews) | 8.1 (888 reviews) | 
  | **Quality of Support** | 7.5 (456 reviews) | 8.8 (603 reviews) | 8.0 (4325 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (243 reviews) | 8.9 (406 reviews) | 8.1 (870 reviews) | 
  | **Product Direction (% positive)** | 7.2 (480 reviews) | 7.7 (646 reviews) | 7.3 (5822 reviews) | 

---
## Pricing

### ConnectWise PSA

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Deltek Replicon Time

#### Entry-Level Pricing

Plan: Small Business

Price: Contact Us Per Year

Description: 6 user minimum. For companies under 25 employees. 

Key Features:
- Time &amp; Absence: Basic time and attendance tracking along with time off
- Project Time: Track time against your projects, and clients
- Expenses: Capture employee expenses on the go

[Browse all 3 editions](https://www.g2.com/products/deltek-replicon-time/pricing)

#### Free Trial

Yes

### SAP Concur

#### Entry-Level Pricing

Plan: Base

Price: Starting at $7.00

Description: For smaller businesses with basic expense reporting needs.

Key Features:
- Concur Expense

[Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 7.3/10 | 169 |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Sales Force Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Contact &amp; Account Management** | 8.5 (137 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 7.9 (95 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Opportunity &amp; Pipeline Mgmt.** | 7.8 (125 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Task / Activity Management** | 8.3 (139 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Territory &amp; Quota Management** | 7.6 (101 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Desktop Integration** | 8.3 (128 reviews) | Not enough data | Not enough data | 
| **Product &amp; Price List Management** | 8.0 (114 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Quote &amp; Order Management** | 8.1 (114 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer Contract Management** | 8.4 (124 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Email Marketing** | 7.3 (85 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Campaign Management** | 7.2 (88 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lead Management** | 7.4 (94 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Marketing ROI Analytics** | 7.4 (76 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Customer Support

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Case Management** | 8.4 (127 reviews) | Not enough data | Not enough data | 
| **Customer Support Portal** | 7.6 (125 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Knowledge Base** | 7.7 (119 reviews) | Not enough data | Not enough data | 
| **Call Center Features** | 7.5 (82 reviews) | Not enough data | Not enough data | 
| **Support Analytics** | 7.9 (108 reviews) | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Reporting** | 7.5 (139 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 7.3 (137 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Forecasting** | 7.5 (112 reviews) | Not enough data | Not enough data | 

#### Mobile &amp; Social

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Social Collaboration Features** | Feature Not Available | Not enough data | Not enough data | 
| **Social Network Integration** | Feature Not Available | Not enough data | Not enough data | 
| **Mobile User Support** | 6.8 (95 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Customization** | 7.4 (81 reviews) | Not enough data | Not enough data | 
| **Workflow Capability** | 7.9 (86 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.2 (86 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 7.6 (53 reviews) | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | 7.3 (57 reviews) | Not enough data | Not enough data | 
| **Document &amp; Content Mgmt.** | 7.0 (74 reviews) | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.0 (83 reviews) | Not enough data | Not enough data | 
| **Output Document Generation** | 7.3 (77 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Data Import &amp; Export Tools** | 7.7 (79 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 8.0 (78 reviews) | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | 8.5 (75 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 5.3 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.3 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 5.3 (6 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.4 (6 reviews) | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Email Marketing

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | Not enough data | 

#### Online Marketing

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | Not enough data | 

#### Lead Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | Not enough data | 

#### Campaign Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Program Management** | Not enough data | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | Not enough data | 

#### Social

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Social Listening** | Not enough data | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 9.5/10 | 9 |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Reports

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Reports Interface** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Steps to Answer** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Graphs and Charts** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Score Cards** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.8 (9 reviews) | Not enough data | Not enough data | 

#### Self Service 

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Data Visualization

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 9.5/10 | 9 |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Reports

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Reports Interface** | 9.2 (8 reviews) | Not enough data | Not enough data | 
| **Steps to Answer** | 9.5 (7 reviews) | Not enough data | Not enough data | 
| **Graphs and Charts** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Score Cards** | 9.6 (8 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 9.8 (9 reviews) | Not enough data | Not enough data | 

#### Reports

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | 
| **Share Reports** | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Visualization

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Formats** | Not enough data | Not enough data | Not enough data | 

#### Data Updates

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Historical Snapshots** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updating** | Not enough data | Not enough data | Not enough data | 

#### Collaboration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Sharing** | Not enough data | Not enough data | Not enough data | 
| **Co-Editing** | Not enough data | Not enough data | Not enough data | 
| **Devices** | Not enough data | Not enough data | Not enough data | 

#### Data Updates

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Historical Snapshots** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updating** | Not enough data | Not enough data | Not enough data | 
| **Email Reports** | Not enough data | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 7.3/10 | 264 |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Ticket and Case Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Ticket creation user experience** | 8.6 (235 reviews) | Not enough data | Not enough data | 
| **Ticket response user experience** | 8.3 (231 reviews) | Not enough data | Not enough data | 
| **Workflow** | 8.3 (228 reviews) | Not enough data | Not enough data | 
| **Response Automation** | 8.4 (215 reviews) | Not enough data | Not enough data | 
| **SLA Management** | 8.1 (201 reviews) | Not enough data | Not enough data | 
| **Attachments/Screencasts** | 7.7 (217 reviews) | Not enough data | Not enough data | 
| **Ticket Collaboration** | 8.3 (225 reviews) | Not enough data | Not enough data | 
| **Customer and Contacts Database** | 8.4 (167 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **AI Text Generation** | 6.3 (9 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 6.1 (9 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | 4.4 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 4.4 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 4.7 (6 reviews) | Not enough data | Not enough data | 

#### Communication Channels

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Customer Portal** | 7.6 (178 reviews) | Not enough data | Not enough data | 
| **Email to Case** | 8.5 (212 reviews) | Not enough data | Not enough data | 
| **Chat/Live Support** | 7.7 (137 reviews) | Not enough data | Not enough data | 
| **Social Integration** | 7.1 (109 reviews) | Not enough data | Not enough data | 
| **Voice** | 7.5 (77 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Mobile User Support** | 6.5 (86 reviews) | Not enough data | Not enough data | 
| **Customization ** | 7.7 (96 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.4 (105 reviews) | Not enough data | Not enough data | 
| **Integration** | 7.8 (94 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.5 (195 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 7.5 (203 reviews) | Not enough data | Not enough data | 

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | 8.4/10 | 5184 |

#### Expense Reports

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Ease of Creating Expense Reports** | Not enough data | Not enough data | 8.5 (4519 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | Not enough data | Not enough data | 8.6 (3557 reviews) ✓ Verified | 
| **Smart Categorization** | Not enough data | Not enough data | 8.0 (3500 reviews) ✓ Verified | 
| **Digital Receipt Management** | Not enough data | Not enough data | 8.5 (4316 reviews) ✓ Verified | 
| **Employee Reimbursement** | Not enough data | Not enough data | 8.8 (4156 reviews) ✓ Verified | 
| **Currency Conversions** | Not enough data | Not enough data | 8.5 (2097 reviews) ✓ Verified | 
| **Credit Card Integration** | Not enough data | Not enough data | 8.6 (2888 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (98 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (111 reviews) | 

#### Travel Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Ease of Booking** | Not enough data | Not enough data | 8.2 (3398 reviews) ✓ Verified | 
| **Itinerary Management** | Not enough data | Not enough data | 8.3 (3217 reviews) ✓ Verified | 
| **Trip Notifications** | Not enough data | Not enough data | 8.5 (3161 reviews) ✓ Verified | 
| **Advanced Integrations** | Not enough data | Not enough data | 8.3 (2373 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.7 (172 reviews) ✓ Verified | 8.3 (1564 reviews) ✓ Verified | 
| **Electronic Payments** | Not enough data | 5.9 (32 reviews) | 8.5 (1730 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.1 (185 reviews) ✓ Verified | 8.3 (1372 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Receipt Capture** | Not enough data | Not enough data | 8.8 (3722 reviews) ✓ Verified | 
| **Mileage Tracking** | Not enough data | Not enough data | 8.6 (2460 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | Not enough data | Not enough data | 8.6 (2690 reviews) ✓ Verified | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Embedded AI / Machine Learning** | Not enough data | Not enough data | 7.8 (716 reviews) ✓ Verified | 
| **Complex Approval Workflow** | Not enough data | Not enough data | 8.1 (2083 reviews) ✓ Verified | 

#### Administration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **PCI Regulation Compliant** | Not enough data | Not enough data | 8.3 (1163 reviews) ✓ Verified | 

#### Administration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Business Tool Integration** | Not enough data | 8.2 (242 reviews) ✓ Verified | 8.3 (1424 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.5 (269 reviews) ✓ Verified | 8.5 (1698 reviews) ✓ Verified | 
| **Automated Reminders** | Not enough data | 8.6 (309 reviews) ✓ Verified | 8.4 (1598 reviews) ✓ Verified | 
| **Policy Compliance Management** | Not enough data | 8.5 (231 reviews) ✓ Verified | 8.5 (1519 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.7 (337 reviews) ✓ Verified | 8.6 (1578 reviews) ✓ Verified | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (353 reviews) ✓ Verified | 8.4 (1727 reviews) ✓ Verified | 
| **APIs / Integration** | Not enough data | 7.5 (190 reviews) ✓ Verified | 8.2 (1175 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (179 reviews) ✓ Verified | 8.3 (1124 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (335 reviews) ✓ Verified | 8.3 (1977 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.2 (256 reviews) ✓ Verified | 8.3 (1620 reviews) ✓ Verified | 
| **Offline** | Not enough data | 7.5 (154 reviews) ✓ Verified | Feature Not Available | 

### Time &amp; Attendance

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | 8.5/10 | 177 |
| **SAP Concur** | N/A | N/A |

#### Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Process Automation** | Not enough data | 8.3 (122 reviews) | Not enough data | 

#### Logistics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Dashboards &amp; Reporting** | Not enough data | 8.2 (143 reviews) | Not enough data | 
| **Data Collection** | Not enough data | 8.5 (140 reviews) | Not enough data | 
| **Lanuguage Options** | Not enough data | 8.3 (105 reviews) | Not enough data | 

#### Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Schedule Creation Tools** | Not enough data | 8.4 (110 reviews) | Not enough data | 
| **Schedule Management** | Not enough data | 8.5 (107 reviews) | Not enough data | 
| **Employee Leave Management** | Not enough data | 8.8 (136 reviews) | Not enough data | 
| **User Access** | Not enough data | 8.9 (158 reviews) | Not enough data | 
| **User Role Access** | Not enough data | 8.9 (154 reviews) | Not enough data | 
| **Employee Information** | Not enough data | 8.9 (146 reviews) | Not enough data | 
| **Employee Information Automation** | Not enough data | 8.7 (117 reviews) | Not enough data | 

#### Monitoring

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Regulations Enforcement** | Not enough data | 8.3 (106 reviews) | Not enough data | 
| **Compliance Monitoring** | Not enough data | 8.3 (111 reviews) | Not enough data | 
| **Integration** | Not enough data | 8.0 (107 reviews) | Not enough data | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | 7.2/10 | 56 |
| **SAP Concur** | N/A | N/A |

#### Portfolio Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Portfolio Types** | Not enough data | 7.6 (32 reviews) | Not enough data | 
| **Planning** | Not enough data | 7.7 (35 reviews) | Not enough data | 
| **Alignment** | Not enough data | 7.3 (31 reviews) | Not enough data | 
| **Portfolio Mix** | Not enough data | 7.4 (30 reviews) | Not enough data | 

#### Project Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Dependencies** | Not enough data | 7.6 (30 reviews) | Not enough data | 
| **Priorities** | Not enough data | 7.5 (30 reviews) | Not enough data | 
| **Lean Management** | Not enough data | 6.9 (30 reviews) | Not enough data | 

#### Resource Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Definition** | Not enough data | 7.8 (32 reviews) | Not enough data | 
| **Allocation** | Not enough data | 7.8 (39 reviews) | Not enough data | 
| **Optimization** | Not enough data | 7.2 (34 reviews) | Not enough data | 

#### Data &amp; Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Data Consolidation** | Not enough data | 7.7 (39 reviews) | Not enough data | 
| **Visualizations** | Not enough data | 7.5 (37 reviews) | Not enough data | 
| **Performance** | Not enough data | 8.1 (40 reviews) | Not enough data | 
| **Risk Analysis** | Not enough data | 6.5 (30 reviews) | Not enough data | 

#### Strategy - Project and Portfolio Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Simulation** | Not enough data | 6.5 (18 reviews) | Not enough data | 
| **Tracking** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Planning** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Objectives** | Not enough data | 6.7 (18 reviews) | Not enough data | 
| **Visiblity** | Not enough data | 7.0 (18 reviews) | Not enough data | 
| **Alignment** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Risk Management** | Not enough data | 7.0 (17 reviews) | Not enough data | 
| **Implementation** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Optimization** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Prioritization** | Not enough data | 6.9 (18 reviews) | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | 9.2/10 | 143 |

#### Invoice Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Capture** | Not enough data | Not enough data | 9.2 (108 reviews) | 
| **Supplier Portal** | Not enough data | Not enough data | Feature Not Available | 
| **Repository** | Not enough data | Not enough data | 9.2 (99 reviews) | 

#### Invoice Processing

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Matching** | Not enough data | Not enough data | 9.3 (99 reviews) | 
| **Payments** | Not enough data | Not enough data | 9.2 (103 reviews) | 
| **Workflows** | Not enough data | Not enough data | 9.3 (106 reviews) | 
| **Tax Compliance** | Not enough data | Not enough data | 9.3 (98 reviews) | 

#### Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Due Dates** | Not enough data | Not enough data | 9.2 (106 reviews) | 
| **Benchmarking** | Not enough data | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | Not enough data | 9.2 (98 reviews) | 

#### Integration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | 9.3 (109 reviews) | 
| **Payment Integration** | Not enough data | Not enough data | 9.3 (102 reviews) | 
| **ERP** | Not enough data | Not enough data | 9.2 (107 reviews) | 

#### Risk

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | Not enough data | Feature Not Available | 
| **Scoring** | Not enough data | Not enough data | Feature Not Available | 

#### Recovery

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Recoup** | Not enough data | Not enough data | 9.0 (99 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.2 (102 reviews) | 

#### Audit

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Filters** | Not enough data | Not enough data | 9.2 (98 reviews) | 
| **Post Audits** | Not enough data | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | Not enough data | 9.1 (97 reviews) | 
| **Duplicates** | Not enough data | Not enough data | 9.3 (102 reviews) | 

#### Fraud

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Vendor Checks** | Not enough data | Not enough data | 9.1 (97 reviews) | 
| **Data Generation** | Not enough data | Not enough data | 9.1 (102 reviews) | 
| **Monitoring** | Not enough data | Not enough data | 9.3 (100 reviews) | 

#### Agentic AI - AP Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.4 (23 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.3 (23 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.4 (22 reviews) | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | 8.8/10 | 551 |

#### Invoice Generation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | 8.6 (368 reviews) ✓ Verified | 
| **Digital Invoices** | Not enough data | Not enough data | 8.9 (391 reviews) ✓ Verified | 
| **Recurring Invoices** | Not enough data | Not enough data | 8.8 (355 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Approvals** | Not enough data | Not enough data | 8.9 (438 reviews) ✓ Verified | 
| **Batch Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Consolidation** | Not enough data | Not enough data | Feature Not Available | 
| **Match Invoices** | Not enough data | Not enough data | 9.0 (227 reviews) ✓ Verified | 

#### Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Due Dates** | Not enough data | Not enough data | Feature Not Available | 
| **Cashflow** | Not enough data | Not enough data | 8.7 (326 reviews) ✓ Verified | 
| **KPIs** | Not enough data | Not enough data | 8.8 (297 reviews) ✓ Verified | 
| **Payment Tracking** | Not enough data | Not enough data | 9.1 (232 reviews) ✓ Verified | 

#### Integration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | 8.8 (359 reviews) ✓ Verified | 
| **Payments** | Not enough data | Not enough data | Feature Not Available | 
| **ERP** | Not enough data | Not enough data | 8.8 (331 reviews) ✓ Verified | 
| **Account Sync** | Not enough data | Not enough data | 8.9 (211 reviews) ✓ Verified | 

#### Agentic AI - Invoice Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 8.7 (47 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.8 (47 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (48 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 6.4/10 | 53 |
| **Deltek Replicon Time** | 7.1/10 | 50 |
| **SAP Concur** | N/A | N/A |

#### Customer Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Customer Profiles** | 7.3 (48 reviews) | 7.5 (34 reviews) ✓ Verified | Not enough data | 
| **Sales** | 6.9 (49 reviews) | 6.4 (17 reviews) | Not enough data | 
| **Marketing** | 5.7 (44 reviews) | 6.6 (17 reviews) | Not enough data | 
| **Client Portal** | 6.7 (51 reviews) | 6.8 (17 reviews) | Not enough data | 

#### Project Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Project Planning** | 6.6 (49 reviews) | 8.1 (33 reviews) ✓ Verified | Not enough data | 
| **Project Tracking** | 6.6 (49 reviews) | 8.4 (38 reviews) ✓ Verified | Not enough data | 
| **Resource Definition** | 6.6 (48 reviews) | 8.0 (35 reviews) ✓ Verified | Not enough data | 
| **Resource Management** | 7.2 (50 reviews) | 8.4 (36 reviews) ✓ Verified | Not enough data | 

#### Accounting

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Revenue Recognition** | 6.7 (48 reviews) | 7.0 (27 reviews) ✓ Verified | Not enough data | 
| **Invoice Management** | 7.4 (50 reviews) | 6.9 (29 reviews) ✓ Verified | Not enough data | 
| **Payments** | 6.8 (47 reviews) | 6.5 (24 reviews) ✓ Verified | Not enough data | 
| **Project Accounting** | 6.6 (44 reviews) | 7.1 (32 reviews) ✓ Verified | Not enough data | 
| **Budget Tracking** | 6.5 (44 reviews) | 7.5 (31 reviews) ✓ Verified | Not enough data | 

#### Portfolio Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Portfolio Definition** | 6.1 (44 reviews) | 6.9 (25 reviews) | Not enough data | 
| **Portfolio Performance** | 6.0 (43 reviews) | 7.1 (24 reviews) | Not enough data | 
| **Risk** | 6.1 (43 reviews) | 6.7 (23 reviews) | Not enough data | 
| **Portfolio Mix** | 6.2 (42 reviews) | 6.7 (23 reviews) | Not enough data | 

#### Analytics

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Forecasting** | 6.0 (44 reviews) | 7.1 (26 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 6.6 (49 reviews) | 7.9 (38 reviews) ✓ Verified | Not enough data | 
| **KPIs** | 6.1 (47 reviews) | 6.8 (27 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Standard Integrations** | 7.3 (50 reviews) | 7.4 (28 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 7.5 (51 reviews) | 7.9 (37 reviews) ✓ Verified | Not enough data | 
| **Access Management** | 7.4 (47 reviews) | 7.8 (37 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **APIs** | 7.0 (45 reviews) | 7.0 (28 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 6.2 (42 reviews) | 7.4 (26 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 6.9 (48 reviews) | 8.1 (37 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 5.6 (47 reviews) | 8.2 (37 reviews) ✓ Verified | Not enough data | 
| **Offline Access** | 4.8 (43 reviews) | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **AI Text Generation** | 4.2 (28 reviews) | 4.4 (13 reviews) | Not enough data | 
| **AI Text Summarization** | 4.3 (28 reviews) | 4.5 (13 reviews) | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | 8.5/10 | 4830 |

#### Expense Reporting

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Expense Automation** | Not enough data | Not enough data | 8.9 (414 reviews) ✓ Verified | 
| **Integration** | Not enough data | Not enough data | 8.5 (367 reviews) ✓ Verified | 
| **Compliance** | Not enough data | Not enough data | 8.9 (382 reviews) ✓ Verified | 
| **Mobile Functionality** | Not enough data | Not enough data | 8.7 (393 reviews) ✓ Verified | 

#### Travel Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Ease of Booking** | Not enough data | Not enough data | 8.2 (3398 reviews) ✓ Verified | 
| **Itinerary Management** | Not enough data | Not enough data | 8.3 (3217 reviews) ✓ Verified | 
| **Trip Notifications** | Not enough data | Not enough data | 8.5 (3161 reviews) ✓ Verified | 
| **Advanced Integrations** | Not enough data | Not enough data | 8.3 (2373 reviews) ✓ Verified | 

#### Approval 

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Rules** | Not enough data | Not enough data | 8.8 (391 reviews) ✓ Verified | 
| **Workflows** | Not enough data | Not enough data | 8.9 (391 reviews) ✓ Verified | 
| **Submit** | Not enough data | Not enough data | 9.2 (428 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.2 (102 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 8.1 (100 reviews) | 
| **Cost Savings** | Not enough data | Not enough data | 8.3 (107 reviews) | 
| **Efficiency** | Not enough data | Not enough data | 8.3 (104 reviews) | 
| **Real-Time Assistance** | Not enough data | Not enough data | 8.5 (103 reviews) | 

#### Agentic AI - Travel Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (55 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.2 (55 reviews) | 

#### Employee Risk Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | Not enough data | 
| **Policy Enforcement &amp; Compliance** | Not enough data | Not enough data | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | Not enough data | 
| **Risk Alerts &amp; Safety Notifications** | Not enough data | Not enough data | Not enough data | 

#### Sustainability &amp; Reporting

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 9.4/10 | 18 |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Brand Design Consistency** | 9.4 (17 reviews) | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | 9.7 (17 reviews) | Not enough data | Not enough data | 
| **Device Responsiveness** | 9.6 (15 reviews) | Not enough data | Not enough data | 

#### Process Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Feedback Aggregation** | 9.5 (16 reviews) | Not enough data | Not enough data | 
| **Trigger Alerts** | 9.3 (16 reviews) | Not enough data | Not enough data | 
| **Real-Time Analysis** | 9.5 (16 reviews) | Not enough data | Not enough data | 
| **Real-Time Action** | 9.4 (16 reviews) | Not enough data | Not enough data | 

#### System Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Security** | 9.0 (13 reviews) | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | Not enough data | 

### Accounting &amp; Finance

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Agentic AI - Accounting &amp; Finance

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | 6.3/10 | 12 |
| **Deltek Replicon Time** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Incident Management

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Automate Ticket Routing** | 7.6 (11 reviews) | Not enough data | Not enough data | 
| **Ticket Prioritization** | 7.3 (11 reviews) | Not enough data | Not enough data | 
| **Ticket Notifications** | 8.5 (11 reviews) | Not enough data | Not enough data | 
| **Knowledge Base** | 7.0 (11 reviews) | Not enough data | Not enough data | 
| **Knowledge Base/Ticket Integration** | 6.4 (12 reviews) | Not enough data | Not enough data | 

#### Reporting

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Dashboards** | 7.3 (11 reviews) | Not enough data | Not enough data | 
| **Time Tracking** | 7.7 (11 reviews) | Not enough data | Not enough data | 
| **Surveys** | 6.5 (11 reviews) | Not enough data | Not enough data | 

#### Access &amp; Usability

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Mobile** | 6.5 (10 reviews) | Not enough data | Not enough data | 
| **Self Service** | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Active Directory** | 6.7 (9 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Access** | 6.7 (9 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Autonomous Task Execution** | 4.2 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.1 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 5.0 (6 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 4.7 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 4.2 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 4.4 (6 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 4.7 (6 reviews) | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | 8.2/10 | 503 |
| **SAP Concur** | N/A | N/A |

#### Time Tracking

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.9 (463 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | Not enough data | 8.8 (415 reviews) | Not enough data | 
| **Billable Time Rate Management** | Not enough data | 8.6 (328 reviews) | Not enough data | 

#### Client Invoicing

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.7 (172 reviews) ✓ Verified | 8.3 (1564 reviews) ✓ Verified | 
| **Electronic Payments** | Not enough data | 5.9 (32 reviews) | 8.5 (1730 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.1 (185 reviews) ✓ Verified | 8.3 (1372 reviews) ✓ Verified | 

#### Mobile Time Tracking

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Time Tracking** | Not enough data | 8.8 (371 reviews) | Not enough data | 

#### Administration

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Business Tool Integration** | Not enough data | 8.2 (242 reviews) ✓ Verified | 8.3 (1424 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.5 (269 reviews) ✓ Verified | 8.5 (1698 reviews) ✓ Verified | 
| **Automated Reminders** | Not enough data | 8.6 (309 reviews) ✓ Verified | 8.4 (1598 reviews) ✓ Verified | 
| **Policy Compliance Management** | Not enough data | 8.5 (231 reviews) ✓ Verified | 8.5 (1519 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.7 (337 reviews) ✓ Verified | 8.6 (1578 reviews) ✓ Verified | 

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (353 reviews) ✓ Verified | 8.4 (1727 reviews) ✓ Verified | 
| **APIs / Integration** | Not enough data | 7.5 (190 reviews) ✓ Verified | 8.2 (1175 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (179 reviews) ✓ Verified | 8.3 (1124 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (335 reviews) ✓ Verified | 8.3 (1977 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.2 (256 reviews) ✓ Verified | 8.3 (1620 reviews) ✓ Verified | 
| **Offline** | Not enough data | 7.5 (154 reviews) ✓ Verified | Feature Not Available | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise PSA** | N/A | N/A |
| **Deltek Replicon Time** | 8.5/10 | 202 |
| **SAP Concur** | N/A | N/A |

#### Platform

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Customization ** | Not enough data | 7.9 (129 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | 7.4 (66 reviews) | Not enough data | 
| **Internationalization** | Not enough data | 8.2 (92 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.4 (145 reviews) | Not enough data | 
| **Performance** | Not enough data | 8.6 (138 reviews) | Not enough data | 
| **Mobility** | Not enough data | 7.9 (114 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.3 (145 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 8.1 (129 reviews) | Not enough data | 

#### Workforce Management Platform Features

| Feature | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Labor Forecasting** | Not enough data | 8.1 (81 reviews) | Not enough data | 
| **Shift Scheduling** | Not enough data | 8.0 (74 reviews) | Not enough data | 
| **Time &amp; Attendance Tracking** | Not enough data | 8.8 (128 reviews) | Not enough data | 
| **Absence &amp; Leave Management** | Not enough data | 8.6 (111 reviews) | Not enough data | 
| **Skills Management** | Not enough data | 7.8 (72 reviews) | Not enough data | 
| **Succession Planning** | Not enough data | Feature Not Available | Not enough data | 
| **Workforce Analytics** | Not enough data | 8.0 (90 reviews) | Not enough data | 
| **Self-Service Capabilities** | Not enough data | 8.0 (82 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | Not enough data | 7.9 (67 reviews) | Not enough data | 
| **Team Communication** | Not enough data | 8.0 (81 reviews) | Not enough data | 

---
## Categories

**Unique to ConnectWise PSA (8):** [CRM Software](https://www.g2.com/categories/crm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Other IT Management Software](https://www.g2.com/categories/other-it-management)

**Unique to Deltek Replicon Time (5):** [Time &amp; Attendance Software](https://www.g2.com/categories/time-attendance), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

**Unique to SAP Concur (4):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ConnectWise PSA | Deltek Replicon Time | SAP Concur | 
|---|---|---|---|
| **Small-Business** | 66.1% | 41.9% | 8.7% | 
| **Mid-Market** | 28.1% | 42.3% | 36.3% | 
| **Enterprise** | 5.8% | 15.8% | 55.0% | 

### By Industry

#### ConnectWise PSA

- **Information Technology and Services:** 60.5%
- **Computer &amp; Network Security:** 8.3%
- **Computer Networking:** 5.1%
- **Computer Software:** 4.0%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 2.2%
- **Accounting:** 2.0%
- **Consulting:** 1.1%
- **Non-Profit Organization Management:** 0.9%
- **Computer Hardware:** 0.7%
- **Other:** 12.1%

#### Deltek Replicon Time

- **Information Technology and Services:** 12.1%
- **Computer Software:** 7.9%
- **Non-Profit Organization Management:** 7.3%
- **Marketing and Advertising:** 4.8%
- **Financial Services:** 3.4%
- **Construction:** 3.2%
- **Management Consulting:** 3.0%
- **Insurance:** 2.5%
- **Consulting:** 2.2%
- **Oil &amp; Energy:** 2.2%
- **Other:** 51.4%

#### SAP Concur

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.0%
- **Hospital &amp; Health Care:** 5.5%
- **Higher Education:** 4.4%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.3%
- **Accounting:** 3.0%
- **Internet:** 2.8%
- **Non-Profit Organization Management:** 2.6%
- **Retail:** 2.6%
- **Other:** 56.3%

---
## Alternatives

### Alternatives to ConnectWise PSA

- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (590 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25797 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13815 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (712 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1867 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6945 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)

### Alternatives to Deltek Replicon Time

- [Hubstaff](https://www.g2.com/products/hubstaff/reviews) — 4.4/5 stars (2261 reviews)
- [BigTime](https://www.g2.com/products/bigtime/reviews) — 4.5/5 stars (1692 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)
- [Timesheets.com](https://www.g2.com/products/timesheets-com/reviews) — 4.2/5 stars (464 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2188 reviews)
- [Planview AdaptiveWork](https://www.g2.com/products/planview-adaptivework/reviews) — 4.1/5 stars (537 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1700 reviews)
- [Journyx](https://www.g2.com/products/journyx/reviews) — 4.3/5 stars (123 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1634 reviews)
- [Toggl Track](https://www.g2.com/products/toggl-track/reviews) — 4.6/5 stars (1588 reviews)

### Alternatives to SAP Concur

- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2422 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.4/5 stars (2124 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1925 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1575 reviews)
- [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews)
- [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (408 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5320 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9094 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5643 reviews)

---
## Top Discussions

### ConnectWise PSA

- Title: [What is BrightGuage used for?](https://www.g2.com/discussions/what-is-brightguage-used-for) — 1 comment
  > **Top comment:** "to create dashboards, reports, and track goals using data from various applications and services"
- Title: [What applications does this tie to in order to maximimize use of other programs?](https://www.g2.com/discussions/what-applications-does-this-tie-to-in-order-to-maximimize-use-of-other-programs) — 1 comment, 1 upvote
  > **Top comment:** "I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration..."

### Deltek Replicon Time

- Title: [What is a PSA in technology?](https://www.g2.com/discussions/what-is-a-psa-in-technology) — 2 comments
  > **Top comment:** "PSA is a self-driving Automation service. This allows all professional services are easy to use with Automation. It allows integration wish various platforms."
- Title: [What is Replicon software?](https://www.g2.com/discussions/what-is-replicon-software) — 2 comments
  > **Top comment:** "G2 offers you to do paid reviews and when you complete it, they say,&quot;sorry, we already gave out all the payments we planned for this, but thanks for the free..."
- Title: [What is Replicon PSA used for?](https://www.g2.com/discussions/what-is-replicon-psa-used-for) — 1 comment
  > **Top comment:** "Replicon PSA has been a game-changer for managing our projects. It&#39;s like having a personal assistant that keeps everything organized and running..."
- Title: [What is a PSA tool?](https://www.g2.com/discussions/what-is-a-psa-tool) — 1 comment
  > **Top comment:** "Replicon"
- Title: [Looking for Allocation and future scheduling reports, have not found anything helpful.  Is this available?](https://www.g2.com/discussions/24104-looking-for-allocation-and-future-scheduling-reports-have-not-found-anything-helpful-is-this-available) — 1 comment, 1 upvote
  > **Top comment:** "Hi Lisa,

Apologies for the delay in our response. We can certainly help you with allocation and future scheduling reports. In order to assist you further,..."

### SAP Concur

- Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes
  > **Top comment:** "Yes, you are able to book rail tickets."
- Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc."
- Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments
  > **Top comment:** "9$ per month"
- Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote
  > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies.
I used it in the past and required..."
- Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote
  > **Top comment:** "You&#39;ll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you&#39;ll want to go into each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-psa-vs-deltek-replicon-time-vs-sap-concur)

