Compare ConnectWise Integrated Expert Services and N-able MSP Manager 
Featured Products
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise Integrated Expert Services
Star Rating
(19)4.0 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ConnectWise Integrated Expert ServicesN-able MSP Manager
Star Rating
(33)3.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about N-able MSP ManagerConnectWise Integrated Expert Services vs N-able MSP Manager
When assessing the two solutions, reviewers found N-able MSP Manager easier to use, and do business with overall. However, reviewers preferred the ease of administration with ConnectWise Integrated Expert Services. Reviewers felt that the products are equally easy to set up.
- Reviewers felt that ConnectWise Integrated Expert Services meets the needs of their business better than N-able MSP Manager.
- When comparing quality of ongoing product support, ConnectWise Integrated Expert Services and N-able MSP Manager provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of ConnectWise Integrated Expert Services over N-able MSP Manager.
Pricing
Entry-Level Pricing
ConnectWise Integrated Expert Services
No pricing availableN-able MSP Manager
No pricing availableFree Trial
ConnectWise Integrated Expert Services
No trial information availableN-able MSP Manager
Free Trial is available
Ratings
Meets Requirements
7.6
9
7.4
28
Ease of Use
7.8
10
7.9
28
Ease of Setup
7.3
8
7.3
23
Ease of Admin
7.9
7
7.7
21
Quality of Support
7.4
9
7.4
28
Has the product been a good partner in doing business?
7.7
8
8.2
21
Product Direction (% positive)
6.5
10
6.1
27
Features by Category
Ticket and Case Management
8.0
9
|
Verified
7.0
11
|
Verified
7.8
9
|
Verified
7.6
11
|
Verified
7.1
8
|
Verified
7.0
11
|
Verified
7.9
8
7.3
10
|
Verified
6.7
6
6.3
10
7.5
8
6.7
11
9.2
6
7.4
11
|
Verified
9.4
6
6.5
10
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.3
8
|
Verified
7.3
11
|
Verified
7.8
9
7.3
11
|
Verified
8.1
7
5.4
9
7.3
5
Feature Not Available
6.9
6
Feature Not Available
Platform
7.2
6
5.8
8
|
Verified
9.0
7
|
Verified
6.2
10
|
Verified
9.3
7
|
Verified
7.0
10
|
Verified
7.4
7
|
Verified
7.4
9
|
Verified
7.2
9
|
Verified
6.5
11
|
Verified
8.1
8
|
Verified
7.1
11
|
Verified
Incident Management
Not enough data
8.0
14
Not enough data
7.9
14
Not enough data
8.5
14
Not enough data
6.5
13
Not enough data
7.1
11
Reporting
Not enough data
7.3
15
Not enough data
7.7
15
Not enough data
7.4
11
Access & Usability
Not enough data
7.2
12
Not enough data
7.1
15
Not enough data
8.1
9
Not enough data
7.7
11
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Integrated Expert Services and N-able MSP Manager are categorized as Help Desk
Unique Categories
ConnectWise Integrated Expert Services has no unique categories
N-able MSP Manager is categorized as Service Desk
Reviews
Reviewers' Company Size
ConnectWise Integrated Expert Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able MSP Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
64.3%
Printing
7.1%
Marketing and Advertising
7.1%
Education Management
7.1%
Computer Networking
7.1%
Other
7.1%
Information Technology and Services
43.8%
Computer & Network Security
25.0%
Financial Services
9.4%
Professional Training & Coaching
3.1%
Primary/Secondary Education
3.1%
Other
15.6%
Alternatives
Discussions
ConnectWise Integrated Expert Services has no discussions with answers
N-able MSP Manager has no discussions with answers
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