Compare ConnectWise Control vs FixMe.IT

See this
comparison of ConnectWise Control vs. FixMe.IT
based on data from user reviews. ConnectWise Control rates 4.7/5 stars with 377 reviews. FixMe.IT rates 4.7/5 stars with 165 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Monthly subscription
$30
per seat/month
 
Annual subscription
$300
per seat/year
 
Free Trial
Free Trial
ConnectWise Control
Free Trial
FixMe.IT
Monthly subscription
$30per seat/month
Annual subscription
$300per seat/year
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.4
9.0
Ease of Use
Ease of Use
9.3
9.6
Ease of Setup
Ease of Setup
9.0
9.6
Ease of Admin
Ease of Admin
8.9
9.7
Quality of Support
Quality of Support
8.9
9.4
Ease of Doing Business With
Ease of Doing Business With
9.1
9.5
Product Direction (% positive)
Product Direction (% positive)
8.7
8.9
Meets Requirements
ConnectWise Control
9.4
FixMe.IT
9.0
Ease of Use
ConnectWise Control
9.3
FixMe.IT
9.6
Ease of Setup
ConnectWise Control
9.0
FixMe.IT
9.6
Ease of Admin
ConnectWise Control
8.9
FixMe.IT
9.7
Quality of Support
ConnectWise Control
8.9
FixMe.IT
9.4
Ease of Doing Business With
ConnectWise Control
9.1
FixMe.IT
9.5
Product Direction (% positive)
ConnectWise Control
8.7
FixMe.IT
8.9

Features

Administration
Usage Information
ConnectWise Control
9.2
FixMe.IT
8.9
Integrations
ConnectWise Control
8.9
FixMe.IT
8.6
Diagnostics
ConnectWise Control
8.6
FixMe.IT
7.7
Session Recording
ConnectWise Control
9.1
FixMe.IT
8.5
Session Transfer
ConnectWise Control
9.3
FixMe.IT
8.5
Unattended Access
ConnectWise Control
9.8
FixMe.IT
9.5
File Sharing
ConnectWise Control
8.9
FixMe.IT
9.2
Platform
Cross-Platform Access
ConnectWise Control
9.1
FixMe.IT
4.6
Mobile Device Access
ConnectWise Control
7.7
FixMe.IT
2.3
Applicatons Management
ConnectWise Control
8.1
FixMe.IT
7.3
Remote Device Control
ConnectWise Control
9.7
FixMe.IT
9.4
Security
Remote Wipe
ConnectWise Control
8.9
FixMe.IT
4.3
Device Management
ConnectWise Control
9.3
FixMe.IT
8.5
Device Enrollment
ConnectWise Control
9.1
FixMe.IT
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
66.6%
68.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.6%
29.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.9%
1.8%
ConnectWise Control
Small-Business
66.6%
Mid-Market
31.6%
Enterprise
1.9%
FixMe.IT
Small-Business
68.5%
Mid-Market
29.7%
Enterprise
1.8%

Reviewers' Industry

 
Information Technology and Services
40.6%
Information Technology and Services
30.9%
 
Computer Software
6.6%
Computer Software
10.3%
 
Computer & Network Security
4.8%
Computer Networking
5.5%
 
Computer Networking
4.5%
Computer & Network Security
4.2%
 
Hospital & Health Care
4.0%
Telecommunications
2.4%
 
Other
39.5%
Other
46.7%
ConnectWise Control
Information Technology and Services
40.6%
Computer Software
6.6%
Computer & Network Security
4.8%
Computer Networking
4.5%
Hospital & Health Care
4.0%
Other
39.5%
FixMe.IT
Information Technology and Services
30.9%
Computer Software
10.3%
Computer Networking
5.5%
Computer & Network Security
4.2%
Telecommunications
2.4%
Other
46.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Brandon L.
Administrator

This product is comparable to LogMeIn! It works very well for IT support. I am using it to connect to users in our organization that work at other sites. We have seen production increase since we do not need to take time travel to sites.

Internal Consultant

That I can access Multiple computers , Make it look custom. It is great. Always being updated too.

Most Helpful Critical Review
Most Helpful Critical Review
Sophia L.
Consultant in Information Technology and Services

there are so many options that it is very overwhelming and it feels like i may never learn how to use it in it's entirety.

Administrator

They did away with the per session licensing. You sign up for a year or not at all. I am winding down my IT work and just need to have it available. Way to expensive to renew again for occasional use.

 
ConnectWise Control
Most Helpful Favorable Review
Brandon L.
Administrator

This product is comparable to LogMeIn! It works very well for IT support. I am using it to connect to users in our organization that work at other sites. We have seen production increase since we do not need to take time travel to sites.

Most Helpful Critical Review
Sophia L.
Consultant in Information Technology and Services

there are so many options that it is very overwhelming and it feels like i may never learn how to use it in it's entirety.

FixMe.IT
Most Helpful Favorable Review
Internal Consultant

That I can access Multiple computers , Make it look custom. It is great. Always being updated too.

Most Helpful Critical Review
Administrator

They did away with the per session licensing. You sign up for a year or not at all. I am winding down my IT work and just need to have it available. Way to expensive to renew again for occasional use.

Screenshots

 
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Videos

 No videos provided

FixMe.IT is the world's fastest, easiest, and most reliable remote support solution that allows to deliver both on-demand and unattended technical assistance to users located anywhere in the world. These short video tutorials demonstrate some of the key product features including: establishing a connection, configuring unattended access on a remote computer, transferring files to/from a remote desktop, and more.

ConnectWise Control
No videos provided
FixMe.IT

FixMe.IT is the world's fastest, easiest, and most reliable remote support solution that allows to deliver both on-demand and unattended technical assistance to users located anywhere in the world. These short video tutorials demonstrate some of the key product features including: establishing a connection, configuring unattended access on a remote computer, transferring files to/from a remote desktop, and more.

Downloads

ConnectWise Control
No downloads provided
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