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  5. ConnectWise Control-vs-FixMe.IT

Compare ConnectWise Control and FixMe.IT
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See this
side-by-side comparison of ConnectWise Control vs. FixMe.IT
based on preference data from user reviews. ConnectWise Control rates 4.7/5 stars with 414 reviews. By contrast, FixMe.IT rates 4.7/5 stars with 172 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
ConnectWise Control
ConnectWise Control
(414)
4.7 out of 5
ConnectWise Control
FixMe.IT
FixMe.IT
(172)
4.7 out of 5
FixMe.IT
Star Rating
ConnectWise Control
ConnectWise Control
414 reviews
FixMe.IT
FixMe.IT
172 reviews
Market Segments
ConnectWise Control
ConnectWise Control
Small-Business (67.1% of reviews)
FixMe.IT
FixMe.IT
Small-Business (69.0% of reviews)
Entry Level Price
ConnectWise Control
ConnectWise Control
No pricing information available
FixMe.IT
FixMe.IT
$30 per seat/month

ConnectWise Control vs FixMe.IT

When assessing the two solutions, reviewers found FixMe.IT easier to use, set up, and administer. Reviewers also preferred doing business with FixMe.IT overall.

  • Reviewers felt that ConnectWise Control meets the needs of their business better than FixMe.IT.
  • When comparing quality of ongoing product support, reviewers felt that FixMe.IT is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of FixMe.IT over ConnectWise Control.
Categories
Shared Categories
ConnectWise Control
ConnectWise Control
FixMe.IT
FixMe.IT
ConnectWise Control and FixMe.IT are categorized as Remote Support and Remote Desktop
Unique Categories
ConnectWise Control
ConnectWise Control is categorized as Screen and Video Capture
FixMe.IT
FixMe.IT has no unique categories
Pricing
ConnectWise Control
ConnectWise Control Pricing
‐
‐
Free Trial
FixMe.IT
FixMe.IT Pricing
Monthly subscription
$30per seat/month
Annual subscription
$300per seat/year
Free Trial
Ask a Question

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Ratings
Meets Requirements
ConnectWise Control
ConnectWise Control
9.3
Responses: 348
FixMe.IT
FixMe.IT
9.0
Responses: 165
Ease of Use
ConnectWise Control
ConnectWise Control
9.3
Responses: 349
FixMe.IT
FixMe.IT
9.6
Responses: 166
Ease of Setup
ConnectWise Control
ConnectWise Control
8.9
Responses: 292
FixMe.IT
FixMe.IT
9.6
Responses: 140
Ease of Admin
ConnectWise Control
ConnectWise Control
8.9
Responses: 295
FixMe.IT
FixMe.IT
9.7
Responses: 140
Quality of Support
ConnectWise Control
ConnectWise Control
8.8
Responses: 296
FixMe.IT
FixMe.IT
9.4
Responses: 147
Ease of Doing Business With
ConnectWise Control
ConnectWise Control
9.1
Responses: 281
FixMe.IT
FixMe.IT
9.5
Responses: 136
Product Direction (% positive)
ConnectWise Control
ConnectWise Control
8.7
Responses: 347
FixMe.IT
FixMe.IT
8.9
Responses: 163
Features
Administration
Screen Sharing
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
File Sharing
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Session Recording
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Unattended Remote Access
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Multi - Session Handling
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Multi-Monitor Support
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Platform Additional Functionality
Cloud
ConnectWise Control
ConnectWise Control
9.3
Responses: 16
FixMe.IT
FixMe.IT
Not enough data available
Mobility
ConnectWise Control
ConnectWise Control
9.0
Responses: 16
FixMe.IT
FixMe.IT
Not enough data available
Messaging
ConnectWise Control
ConnectWise Control
7.9
Responses: 17
FixMe.IT
FixMe.IT
Not enough data available
Maintenance
Remote Reboot
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Remote Printing
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Communication
Text Chat
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
VoIP
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Video Conference Call
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Screen Annotations
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Security
Data Encryption
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Compliance
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Device Support
Mobile Device Access
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Multi-Platform Support
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Cross-Platform
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Performance
Reporting
ConnectWise Control
ConnectWise Control
Not enough data available
FixMe.IT
FixMe.IT
Not enough data available
Administration
Usage Information
ConnectWise Control
ConnectWise Control
9.0
Responses: 67
FixMe.IT
FixMe.IT
8.9
Responses: 51
Integrations
ConnectWise Control
ConnectWise Control
8.8
Responses: 60
FixMe.IT
FixMe.IT
8.6
Responses: 37
Diagnostics
ConnectWise Control
ConnectWise Control
8.4
Responses: 62
FixMe.IT
FixMe.IT
Feature Not Available
Session Recording
ConnectWise Control
ConnectWise Control
8.9
Responses: 50
FixMe.IT
FixMe.IT
8.4
Responses: 29
Session Transfer
ConnectWise Control
ConnectWise Control
9.2
Responses: 52
FixMe.IT
FixMe.IT
8.6
Responses: 28
Unattended Access
ConnectWise Control
ConnectWise Control
9.5
Responses: 74
FixMe.IT
FixMe.IT
9.5
Responses: 54
File Sharing
ConnectWise Control
ConnectWise Control
8.8
Responses: 70
FixMe.IT
FixMe.IT
9.2
Responses: 45
Platform
Cross-Platform Access
ConnectWise Control
ConnectWise Control
8.9
Responses: 68
FixMe.IT
FixMe.IT
Feature Not Available
Mobile Device Access
ConnectWise Control
ConnectWise Control
7.7
Responses: 53
FixMe.IT
FixMe.IT
Feature Not Available
Applications Management
ConnectWise Control
ConnectWise Control
7.9
Responses: 55
FixMe.IT
FixMe.IT
Feature Not Available
Remote Device Control
ConnectWise Control
ConnectWise Control
9.5
Responses: 74
FixMe.IT
FixMe.IT
9.3
Responses: 53
Security
Remote Wipe
ConnectWise Control
ConnectWise Control
8.5
Responses: 31
FixMe.IT
FixMe.IT
Feature Not Available
Device Management
ConnectWise Control
ConnectWise Control
9.1
Responses: 58
FixMe.IT
FixMe.IT
8.5
Responses: 24
Device Enrollment
ConnectWise Control
ConnectWise Control
8.8
Responses: 52
FixMe.IT
FixMe.IT
8.5
Responses: 27
Reviewers' Company Size
Reviewers of both ConnectWise Control and FixMe.IT were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
ConnectWise Control
ConnectWise Control
67.1%
FixMe.IT
FixMe.IT
69.0%
Mid-Market
(51-1000 emp.)
ConnectWise Control
ConnectWise Control
30.9%
FixMe.IT
FixMe.IT
29.2%
Enterprise
(> 1000 emp.)
ConnectWise Control
ConnectWise Control
2.0%
FixMe.IT
FixMe.IT
1.8%
Reviewers' Industry
ConnectWise Control
ConnectWise Control Industry
Information Technology and Services
40.7%
Computer Software
7.0%
Computer & Network Security
4.8%
Computer Networking
4.3%
Hospital & Health Care
3.8%
Other
39.4%
FixMe.IT
FixMe.IT Industry
Information Technology and Services
31.6%
Computer Software
9.9%
Computer Networking
5.3%
Computer & Network Security
4.1%
Hospital & Health Care
2.9%
Other
46.2%
Reviews
Most Helpful Favorable Review
ConnectWise Control
JL
Jason L.
Administrator in Food Production

ConnectWise has allowed for super fast support times when responding to calls for help across our business. We can now avoid driving to multiple locations and help staff with problems instantly.

FixMe.IT
G
Consultant in Computer Networking

Ease of use for customer to connect me. Being able remotely reboot computers and access task manager

Most Helpful Critical Review
ConnectWise Control
G
Administrator in Computer & Network Security

Connectwise Control is sold as a solution. However it should be sold as a framework. NOTHING works out of the box. No question it is the most powerful complex system available. If you use this on AMD systems it will BSOD them, it's a known issue for the...

FixMe.IT
G
Administrator in Construction

They did away with the per session licensing. You sign up for a year or not at all. I am winding down my IT work and just need to have it available. Way to expensive to renew again for occasional use.

Top Alternatives
ConnectWise Control
ConnectWise Control Alternatives
TeamViewer
TeamViewer
AnyDesk
AnyDesk
VNC Connect
VNC Connect
Zoho Assist
Zoho Assist
FixMe.IT
FixMe.IT Alternatives
TeamViewer
TeamViewer
AnyDesk
AnyDesk
VNC Connect
VNC Connect
Zoho Assist
Zoho Assist
Discussions
ConnectWise Control
ConnectWise Control Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 comment
JE
Yes you can, you need to speak with your account executive.Read more
Monty the Mongoose crying
ConnectWise Control has no more discussions with answers
See all discussions
FixMe.IT
FixMe.IT Discussions
How does your pricing work?
1 comment
Offical Response from FixMe.IT
FixMe.IT offers two subscription plans: monthly ($30 per seat per month) and annual ($300 per seat per year). You are paying for the number of purchased...Read more
How many remote users can I connect to using my seat?
1 comment
Offical Response from FixMe.IT
A single seat allows to support an unlimited number of "on-demand" (attended) remote users and up to 150 unattended machines.Read more
How many remote users can I connect to simultaneously using my seat?
1 comment
Offical Response from FixMe.IT
You can connect to an unlimited number of remote users simultaneously with a single seat.Read more
See all discussions
Screenshots
ConnectWise Control
ConnectWise Control Screenshots
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FixMe.IT
FixMe.IT Screenshots
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