Compare ConnectWise Control vs FixMe.IT

See this
comparison of ConnectWise Control vs. FixMe.IT
based on data from user reviews. ConnectWise Control rates 4.7/5 stars with 374 reviews. FixMe.IT rates 4.7/5 stars with 165 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Monthly subscription
$30
per seat/month
 
Annual subscription
$300
per seat/year
 
Free Trial
Free Trial
ConnectWise Control
Free Trial
FixMe.IT
Monthly subscription
$30per seat/month
Annual subscription
$300per seat/year
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.4
9.0
Ease of Use
Ease of Use
9.3
9.6
Ease of Setup
Ease of Setup
9.0
9.6
Ease of Admin
Ease of Admin
8.9
9.7
Quality of Support
Quality of Support
8.9
9.4
Ease of Doing Business With
Ease of Doing Business With
9.1
9.5
Product Direction (% positive)
Product Direction (% positive)
8.7
8.9
Meets Requirements
ConnectWise Control
9.4
FixMe.IT
9.0
Ease of Use
ConnectWise Control
9.3
FixMe.IT
9.6
Ease of Setup
ConnectWise Control
9.0
FixMe.IT
9.6
Ease of Admin
ConnectWise Control
8.9
FixMe.IT
9.7
Quality of Support
ConnectWise Control
8.9
FixMe.IT
9.4
Ease of Doing Business With
ConnectWise Control
9.1
FixMe.IT
9.5
Product Direction (% positive)
ConnectWise Control
8.7
FixMe.IT
8.9

Features

Administration
Usage Information
ConnectWise Control
9.2
FixMe.IT
8.9
Integrations
ConnectWise Control
8.9
FixMe.IT
8.6
Diagnostics
ConnectWise Control
8.5
FixMe.IT
7.7
Session Recording
ConnectWise Control
9.1
FixMe.IT
8.5
Session Transfer
ConnectWise Control
9.3
FixMe.IT
8.5
Unattended Access
ConnectWise Control
9.8
FixMe.IT
9.5
File Sharing
ConnectWise Control
8.8
FixMe.IT
9.2
Platform
Cross-Platform Access
ConnectWise Control
9.1
FixMe.IT
4.6
Mobile Device Access
ConnectWise Control
7.7
FixMe.IT
2.3
Applicatons Management
ConnectWise Control
8.1
FixMe.IT
7.3
Remote Device Control
ConnectWise Control
9.7
FixMe.IT
9.4
Security
Remote Wipe
ConnectWise Control
8.8
FixMe.IT
4.3
Device Management
ConnectWise Control
9.3
FixMe.IT
8.5
Device Enrollment
ConnectWise Control
9.1
FixMe.IT
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
66.8%
68.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.3%
29.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.9%
1.8%
ConnectWise Control
Small-Business
66.8%
Mid-Market
31.3%
Enterprise
1.9%
FixMe.IT
Small-Business
68.5%
Mid-Market
29.7%
Enterprise
1.8%

Reviewers' Industry

 
Information Technology and Services
40.1%
Information Technology and Services
32.5%
 
Computer Software
6.3%
Computer Software
9.8%
 
Computer Networking
4.7%
Computer Networking
6.2%
 
Computer & Network Security
4.5%
Computer & Network Security
4.1%
 
Hospital & Health Care
3.9%
Telecommunications
3.1%
 
Other
40.5%
Other
44.3%
ConnectWise Control
Information Technology and Services
40.1%
Computer Software
6.3%
Computer Networking
4.7%
Computer & Network Security
4.5%
Hospital & Health Care
3.9%
Other
40.5%
FixMe.IT
Information Technology and Services
32.5%
Computer Software
9.8%
Computer Networking
6.2%
Computer & Network Security
4.1%
Telecommunications
3.1%
Other
44.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Josh H.
Administrator

After comparing many of the options for remotely supporting our 150 endpoints and setting up one off support sessions when needed we stumbled across ConnectWise Control. We tried TeamViewer, GoToAssist and LogMeIn, none of them compared in terms of...

G2 User in Hospital & Health Care

Ease of setup and price were perfect for our organization

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

It scares me that we use too many ConnectWise products.

G2 User

They did away with the per session licensing. You sign up for a year or not at all. I am winding down my IT work and just need to have it available. Way to expensive to renew again for occasional use.

 
ConnectWise Control
Most Helpful Favorable Review
Josh H.
Administrator

After comparing many of the options for remotely supporting our 150 endpoints and setting up one off support sessions when needed we stumbled across ConnectWise Control. We tried TeamViewer, GoToAssist and LogMeIn, none of them compared in terms of...

Most Helpful Critical Review
G2 User

It scares me that we use too many ConnectWise products.

FixMe.IT
Most Helpful Favorable Review
G2 User in Hospital & Health Care

Ease of setup and price were perfect for our organization

Most Helpful Critical Review
G2 User

They did away with the per session licensing. You sign up for a year or not at all. I am winding down my IT work and just need to have it available. Way to expensive to renew again for occasional use.

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6

Videos

 No videos provided

FixMe.IT is the world's fastest, easiest, and most reliable remote support solution that allows to deliver both on-demand and unattended technical assistance to users located anywhere in the world. These short video tutorials demonstrate some of the key product features including: establishing a connection, configuring unattended access on a remote computer, transferring files to/from a remote desktop, and more.

ConnectWise Control
No videos provided
FixMe.IT

FixMe.IT is the world's fastest, easiest, and most reliable remote support solution that allows to deliver both on-demand and unattended technical assistance to users located anywhere in the world. These short video tutorials demonstrate some of the key product features including: establishing a connection, configuring unattended access on a remote computer, transferring files to/from a remote desktop, and more.

Downloads

ConnectWise Control
No downloads provided
Ask ConnectWise Control a QuestionContact ConnectWise Control