# ConnectWise Automate vs Pulseway Comparison | | ConnectWise Automate | Pulseway | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | | **Total Reviews** | 139 | 123 | | **Largest Market Segment** | Small-Business (64.6% of reviews) | Small-Business (51.3% of reviews) | | **Entry Level Price** | No pricing available | from $39 Tier based pricing | --- ## Top Pros & Cons ### ConnectWise Automate Pros: - Features (3 reviews) - Asset Management (2 reviews) Cons: - Needs Improvement (2 reviews) - UX Improvement (2 reviews) ### Pulseway Pros: - Customer Support (14 reviews) - Ease of Use (14 reviews) Cons: - Feature Issues (6 reviews) - Improvement Needed (6 reviews) --- ## Ratings Comparison | Rating | ConnectWise Automate | Pulseway | |---|---|---| | **Meets Requirements** | 8.5 (110 reviews) | 9.0 (109 reviews) | | **Ease of Use** | 7.4 (112 reviews) | 9.1 (109 reviews) | | **Ease of Setup** | 6.6 (73 reviews) | 9.0 (100 reviews) | | **Ease of Admin** | 7.1 (65 reviews) | 9.2 (90 reviews) | | **Quality of Support** | 7.6 (105 reviews) | 9.0 (103 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (66 reviews) | 9.3 (89 reviews) | | **Product Direction (% positive)** | 6.9 (108 reviews) | 9.0 (107 reviews) | --- ## Pricing ### ConnectWise Automate #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Pulseway #### Entry-Level Pricing Plan: Business Price: from $39 Tier based pricing Description: From 20 Monitored Systems Key Features: - Remote Monitoring and Management - Instant Alerts - Native Mobile Apps [Learn more about Pulseway](https://www.g2.com/products/pulseway/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Server Backup | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 9.7/10 | 7 | #### Compatibility | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **File Server Backup** | Not enough data | 9.7 (5 reviews) | | **Database Server Backup** | Not enough data | 9.0 (5 reviews) | | **Virtual Machines** | Not enough data | 9.7 (5 reviews) | | **Repository Models** | Not enough data | 9.7 (5 reviews) | #### Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Continuous Backup** | Not enough data | 10.0 (5 reviews) | | **Disaster Recovery** | Not enough data | 10.0 (5 reviews) | | **Storage Capacity** | Not enough data | 9.3 (5 reviews) | | **Remote Backup** | Not enough data | 10.0 (5 reviews) | | **Activity Monitoring** | Not enough data | 10.0 (6 reviews) | #### Compliance | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Security Standards** | Not enough data | 10.0 (7 reviews) | | **Cloud Data Protection** | Not enough data | 9.7 (6 reviews) | | **Data Deduplication** | Not enough data | 9.7 (5 reviews) | #### Agentic AI - Server Backup | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Online Backup | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 9.4/10 | 6 | #### Functionality | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Real-time Sync** | Not enough data | 10.0 (6 reviews) | | **Storage Capacity** | Not enough data | 9.4 (6 reviews) | | **Remote Backup** | Not enough data | 9.4 (6 reviews) | | **Versioning** | Not enough data | 10.0 (6 reviews) | | **Mobile Backup Application** | Not enough data | 7.5 (6 reviews) | #### Compatibility | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Disk Backup** | Not enough data | 9.4 (6 reviews) | | **Local Backup** | Not enough data | 7.8 (6 reviews) | | **Storage Formats** | Not enough data | 10.0 (5 reviews) | #### Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **File Sharing** | Not enough data | 9.4 (6 reviews) | | **Security Standards** | Not enough data | 10.0 (6 reviews) | | **Encrypted Storage** | Not enough data | 10.0 (5 reviews) | #### Agentic AI - Online Backup | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | 9.3/10 | 32 | | **Pulseway** | 8.8/10 | 61 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Device Management** | 9.4 (26 reviews) ✓ Verified | 9.3 (54 reviews) ✓ Verified | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Remote Monitoring** | 9.4 (25 reviews) ✓ Verified | 9.4 (59 reviews) ✓ Verified | | **Asset Tracking** | 9.1 (23 reviews) | 8.5 (45 reviews) | | **Application Deployment** | 9.0 (21 reviews) ✓ Verified | 8.8 (50 reviews) ✓ Verified | | **Patch Management** | 8.8 (23 reviews) ✓ Verified | 9.1 (56 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Workflow Management** | Not enough data | 8.1 (6 reviews) | #### Service Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Remote Access** | 9.8 (23 reviews) ✓ Verified | 8.9 (57 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | Not enough data | 8.3 (5 reviews) | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 9.4/10 | 19 | #### Functionality | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Performance Monitoring** | Not enough data | 9.7 (16 reviews) | | **Alerting** | Not enough data | 9.7 (19 reviews) | | **Improvement Suggestions** | Not enough data | 9.2 (16 reviews) | | **Multi-Network Capability** | Not enough data | 9.9 (15 reviews) | #### Monitoring - Network Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **360-Degree Network Visibility** | Not enough data | Not enough data | | **Automated Network Discovery** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | #### Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Performance Baseline** | Not enough data | 9.4 (15 reviews) | | **Data Visualization** | Not enough data | 9.2 (16 reviews) | | **Path Analysis** | Not enough data | 8.8 (15 reviews) | #### Analytics - Network Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Predictive Performance Analytics** | Not enough data | Not enough data | | **Packet & Flow Analysis** | Not enough data | Not enough data | #### Security - Network Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Encrypted Data Transmission** | Not enough data | Not enough data | | **Zero Trust and Identity Management** | Not enough data | Not enough data | | **Integrated Network Security** | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Dynamic Network Optimization** | Not enough data | Not enough data | | **Automated Tasks Routing** | Not enough data | Not enough data | #### AI Automation - Network Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | | **Self-Healing Networks** | Not enough data | Not enough data | | **Predictive Network Maintenance** | Not enough data | Not enough data | #### Agentic AI - Network Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 8.3/10 | 19 | #### Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Constant Monitoring** | Not enough data | 9.8 (18 reviews) | | **Timely Alerts** | Not enough data | 9.7 (17 reviews) | | **TIcket Accuracy** | Not enough data | 9.2 (15 reviews) | | **AI Monitoring** | Not enough data | Not enough data | #### Management Tools | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Ticket Assignment** | Not enough data | 8.7 (13 reviews) | | **Standardization** | Not enough data | 9.6 (13 reviews) | | **Lifecycle Visualization** | Not enough data | 9.2 (12 reviews) | #### Generative AI | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **AI Text Generation** | Not enough data | 5.0 (7 reviews) | | **AI Text Summarization** | Not enough data | 5.0 (7 reviews) | #### Agentic AI - Incident Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Server Monitoring | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 8.9/10 | 37 | #### Visibility | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Dashboards and Visualizations** | Not enough data | 8.6 (34 reviews) | | **Alerts and Notifications** | Not enough data | 9.5 (35 reviews) | | **Reporting** | Not enough data | 8.7 (33 reviews) | #### Monitoring and Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Multi-Server Management** | Not enough data | 9.0 (33 reviews) | | **Automation** | Not enough data | 8.9 (28 reviews) | | **Performance Baseline** | Not enough data | 8.3 (30 reviews) | | **Real-Time Monitoring** | Not enough data | 9.4 (35 reviews) | | **Immediate Alert Notification** | Not enough data | 9.7 (35 reviews) | | **Proactive Server Monitoring Software** | Not enough data | 9.1 (32 reviews) | #### Cloud environment support | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Server Monitoring For Cloud Deployments** | Not enough data | 7.9 (26 reviews) | | **Software Scaling** | Not enough data | 8.5 (30 reviews) | #### Agentic AI - Server Monitoring | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 7.8/10 | 38 | #### Administration | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Screen Sharing** | Not enough data | 8.7 (32 reviews) | | **File Sharing** | Not enough data | 8.2 (32 reviews) | | **Session Recording** | Not enough data | 7.3 (25 reviews) | | **Unattended Remote Access** | Not enough data | 9.2 (32 reviews) | | **Multi - Session Handling** | Not enough data | 8.6 (27 reviews) | | **Multi-Monitor Support** | Not enough data | 8.7 (29 reviews) | #### Maintenance | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Remote Reboot** | Not enough data | 9.4 (34 reviews) | | **Remote Printing** | Not enough data | 7.1 (26 reviews) | #### Communication | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Text Chat** | Not enough data | 7.9 (29 reviews) | | **VoIP** | Not enough data | 4.7 (24 reviews) | | **Video Conference Call** | Not enough data | 4.6 (24 reviews) | | **Screen Annotations** | Not enough data | 5.5 (26 reviews) | #### Security | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Data Encryption** | Not enough data | 7.3 (28 reviews) | | **Compliance** | Not enough data | 7.9 (27 reviews) | #### Device Support | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Mobile Device Access** | Not enough data | 9.1 (31 reviews) | | **Multi-Platform Support** | Not enough data | 8.9 (32 reviews) | | **Cross-Platform** | Not enough data | 8.7 (33 reviews) | #### Performance | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Reporting** | Not enough data | 8.5 (33 reviews) | ### PC Backup | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 9.5/10 | 5 | #### Functionality | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Incremental Backup** | Not enough data | 10.0 (5 reviews) | | **OS Boot Recovery** | Not enough data | 7.7 (5 reviews) | | **Bootable Disk** | Not enough data | 9.7 (5 reviews) | | **Online Restore** | Not enough data | 10.0 (5 reviews) | #### Performance | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Multiple Backup Versions** | Not enough data | 10.0 (5 reviews) | | **Unlimited Backup** | Not enough data | 8.7 (5 reviews) | | **Deduplication** | Not enough data | 9.7 (5 reviews) | | **Lag Free Operation** | Not enough data | 10.0 (5 reviews) | #### Agentic AI - PC Backup | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | 5.4/10 | 36 | #### Generative AI | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **AI Text Summarization** | Not enough data | 5.4 (34 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | N/A | N/A | #### System Control | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Backup | Product | Score | Reviews | |---|---|---| | **ConnectWise Automate** | N/A | N/A | | **Pulseway** | N/A | N/A | #### Management | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | ConnectWise Automate | Pulseway | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Unique to Pulseway (9):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Server Backup Software](https://www.g2.com/categories/server-backup), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Incident Management Software](https://www.g2.com/categories/incident-management), [Online Backup Software](https://www.g2.com/categories/online-backup), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [PC Backup Software](https://www.g2.com/categories/pc-backup) --- ## Reviewer Demographics ### By Company Size | Segment | ConnectWise Automate | Pulseway | |---|---|---| | **Small-Business** | 64.6% | 51.3% | | **Mid-Market** | 33.1% | 44.5% | | **Enterprise** | 2.3% | 4.2% | ### By Industry #### ConnectWise Automate - **Information Technology and Services:** 63.8% - **Computer & Network Security:** 7.7% - **Computer Networking:** 3.8% - **Computer Software:** 2.3% - **Construction:** 2.3% - **Hospital & Health Care:** 2.3% - **Accounting:** 1.5% - **Consumer Goods:** 1.5% - **Food & Beverages:** 1.5% - **Hospitality:** 1.5% - **Other:** 11.5% #### Pulseway - **Information Technology and Services:** 29.4% - **Computer & Network Security:** 11.8% - **Computer Software:** 5.0% - **Hospital & Health Care:** 4.2% - **Financial Services:** 3.4% - **Health, Wellness and Fitness:** 2.5% - **Telecommunications:** 2.5% - **Retail:** 2.5% - **Consumer Services:** 2.5% - **Information Services:** 2.5% - **Other:** 33.6% --- ## Alternatives ### Alternatives to ConnectWise Automate - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1030 reviews) ### Alternatives to Pulseway - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1030 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) --- ## Top Discussions ### ConnectWise Automate - Title: [What is the best way to create a new user on a computer already in connectwise automate?](https://www.g2.com/discussions/what-is-the-best-way-to-create-a-new-user-on-a-computer-already-in-connectwise-automate) — 1 comment, 1 upvote > **Top comment:** "Use a variable and power shell script." ### Pulseway - Title: [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) — 1 comment > **Top comment:** "Servers, PC's, Windows, Mac, Linux, etc." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-automate-vs-pulseway)