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At a Glance
Market Segments
Small-Business (66.9% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
No pricing available
from $39 Tier based pricing
ConnectWise Automate
Star Rating
(133)4.1 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomatePulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise Automate excels in File Server Backup with a rating of 9.7, while Pulseway's performance in this area is not specified, indicating a potential gap in backup capabilities for users who prioritize this feature.
- Reviewers mention that Pulseway offers superior Ease of Use with a score of 9.2 compared to ConnectWise Automate's 7.3, suggesting that users find Pulseway more intuitive and user-friendly for everyday operations.
- G2 users highlight Pulseway's strong performance in Mobile Backup Application with a score of 7.5, while ConnectWise Automate does not provide a comparable feature, which may be a deciding factor for users needing mobile access.
- Users on G2 report that ConnectWise Automate has a robust Remote Backup feature rated at 9.4, but Pulseway outshines it with a perfect score of 10.0, indicating that Pulseway may offer more reliable backup solutions.
- Reviewers mention that Pulseway's Quality of Support is rated at 9.0, significantly higher than ConnectWise Automate's 7.5, suggesting that users may experience better assistance and responsiveness with Pulseway.
- Users say that ConnectWise Automate's Performance Monitoring is rated at 9.9, which is impressive, but Pulseway matches this with a similar score, indicating that both products provide excellent monitoring capabilities, though user experiences may vary.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availablePulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
ConnectWise Automate
No trial information availablePulseway
Free Trial is available
Ratings
Meets Requirements
8.5
104
9.0
104
Ease of Use
7.3
106
9.2
104
Ease of Setup
6.5
68
9.0
96
Ease of Admin
7.2
63
9.3
89
Quality of Support
7.5
99
9.0
98
Has the product been a good partner in doing business?
7.8
64
9.4
87
Product Direction (% positive)
6.9
103
9.0
103
Features by Category
Compatibility
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Compliance
Not enough data
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Compatibility
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Management
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.5
22
|
Verified
9.3
51
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.5
22
|
Verified
9.4
54
|
Verified
9.0
20
8.6
44
8.9
19
|
Verified
8.8
49
|
Verified
9.0
20
|
Verified
9.1
52
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.8
21
|
Verified
8.9
53
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Not enough data
Management Tools
Not enough data
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Generative AI
Not enough data
5.0
7
Not enough data
5.0
7
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Monitoring and Management
Not enough data
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Cloud environment support
Not enough data
7.9
25
Not enough data
8.5
29
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.7
32
Not enough data
8.2
31
Not enough data
7.3
25
Not enough data
9.2
32
Not enough data
8.6
27
Not enough data
8.7
29
Maintenance
Not enough data
9.4
34
Not enough data
7.1
26
Communication
Not enough data
7.9
29
Not enough data
4.7
24
Not enough data
4.6
24
Not enough data
5.5
26
Security
Not enough data
7.3
28
Not enough data
7.9
27
Device Support
Not enough data
9.1
31
Not enough data
8.9
32
Not enough data
8.7
33
Performance
Not enough data
8.5
33
Functionality
Not enough data
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Performance
Not enough data
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.4
33
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Automate and Pulseway are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
Pulseway is categorized as Server Monitoring, Server Backup, Patch Management, Remote Support, Endpoint Management, Incident Management, Online Backup, Network Monitoring, and PC Backup
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
66.1%
Computer & Network Security
7.3%
Computer Networking
4.0%
Construction
2.4%
Computer Software
2.4%
Other
17.7%
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
Pulseway has no more discussions with answers
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