Compare ConnectWise Automate and N-able N-central 
At a Glance
Market Segments
Small-Business (65.6% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise Automate
Star Rating
(137)4.1 out of 5
Market Segments
Small-Business (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateN-able N-central
Star Rating
(530)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about N-able N-centralSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that N-able N-central generally offers a more user-friendly experience, with many users appreciating its intuitive interface and ease of setup. In contrast, some users of ConnectWise Automate mention challenges with configuration, which can hinder the initial onboarding process.
- Users say that ConnectWise Automate excels in its customization capabilities, allowing businesses to tailor the software to their specific needs. One reviewer highlighted that it is "an essential tool in the RMM marketplace" due to its flexibility, which can be a significant advantage for companies managing a large number of devices.
- Reviewers mention that N-able N-central provides robust support features, with a higher quality of support rating compared to ConnectWise Automate. Users have noted that the support team is responsive and helpful, which can be crucial for businesses that rely on timely assistance.
- According to verified reviews, ConnectWise Automate shines in device management and remote access capabilities, with users praising its effectiveness in automating maintenance and alerting for client systems. This functionality is particularly beneficial for businesses managing numerous machines.
- Users highlight that N-able N-central's ability to deploy powerful management rules is a standout feature, making it easier to oversee customer accounts from a top-level perspective. This feature has been described as a "tremendous time saver," especially during challenging operational periods.
- G2 reviewers note that while both products cater well to small businesses, ConnectWise Automate has a slightly larger market share in this segment. However, N-able N-central's overall higher G2 score suggests a more favorable reception among users, indicating that it may better meet the needs of a broader range of businesses.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availableN-able N-central
No pricing availableFree Trial
ConnectWise Automate
No trial information availableN-able N-central
Free Trial is available
Ratings
Meets Requirements
8.5
108
8.4
432
Ease of Use
7.3
110
7.9
442
Ease of Setup
6.6
71
7.7
374
Ease of Admin
7.1
65
7.9
368
Quality of Support
7.5
103
8.0
410
Has the product been a good partner in doing business?
7.8
66
8.6
353
Product Direction (% positive)
6.9
107
8.8
426
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.5
24
|
Verified
8.7
283
|
Verified
Not enough data
9.5
10
Not enough data
8.7
9
Monitoring and Management
9.4
23
|
Verified
9.0
281
|
Verified
9.0
22
7.9
157
8.9
19
|
Verified
7.6
278
|
Verified
9.0
21
|
Verified
8.2
281
|
Verified
Not enough data
9.0
10
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
9
Service Management
9.8
22
|
Verified
8.6
281
|
Verified
Not enough data
9.1
9
Not enough data
7.9
8
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
12
Not enough data
7.4
12
Not enough data
7.9
13
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
6.8
12
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.4
135
Not enough data
8.7
136
Not enough data
Feature Not Available
Not enough data
8.2
132
Monitoring - Network Monitoring
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
8.2
12
Management
Not enough data
7.8
131
Not enough data
7.7
131
Not enough data
7.2
129
Analytics - Network Monitoring
Not enough data
7.1
11
Not enough data
6.8
12
Security - Network Monitoring
Not enough data
7.6
12
Not enough data
7.9
12
Not enough data
7.8
12
Network Performance - Network Monitoring
Not enough data
7.2
12
Not enough data
8.8
12
AI Automation - Network Monitoring
Not enough data
6.3
12
Not enough data
7.4
12
Not enough data
6.2
11
Agentic AI - Network Monitoring
Not enough data
6.1
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.0
7
Not enough data
7.1
7
Generative AI
Not enough data
5.9
128
Services - Endpoint Detection & Response (EDR)
Not enough data
9.0
5
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
7.4
154
Platform
Not enough data
6.8
154
Not enough data
8.9
158
Not enough data
7.6
148
Not enough data
7.9
154
Not enough data
7.4
150
Security
Not enough data
8.1
152
Not enough data
8.5
156
Not enough data
7.2
148
Not enough data
8.0
151
Not enough data
7.4
148
Agentic AI - Enterprise IT Management
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Categories
Categories
Shared Categories
ConnectWise Automate and N-able N-central are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
N-able N-central is categorized as Patch Management, Endpoint Management, Endpoint Detection & Response (EDR), Enterprise IT Management, Network Monitoring, and Unified Endpoint Management (UEM)
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able N-central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
64.8%
Computer & Network Security
7.8%
Computer Networking
3.9%
Computer Software
2.3%
Construction
2.3%
Other
18.8%
Information Technology and Services
48.1%
Computer & Network Security
21.6%
Computer Networking
4.5%
Accounting
1.6%
Information Services
1.6%
Other
22.6%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
Why is there no "Server Down" alarm or monitoring notificaiton ?
1 Comment
Official Response from N-able N-central
Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this...Read more
Integration with more 3rd party AV on the horizon? Such as sophos?
1 Comment
SC
Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ...Read more
What can I monitor with N-central?
1 Comment
Official Response from N-able N-central
We can monitor just about anything! N-central will automatically detect almost any IP-connected device, and with hundreds of built-in monitoring services.Read more
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