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Compare ConnectWise Automate and MSP360 RMM 
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At a Glance
Market Segments
Small-Business (66.9% of reviews)
Small-Business (94.7% of reviews)
Entry-Level Pricing
No pricing available
$59.99 1 Admin Per Month
ConnectWise Automate
Star Rating
(133)4.1 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateMSP360 RMM
Star Rating
(19)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
$59.99 1 Admin Per Month
Free Trial is available
Learn more about MSP360 RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ConnectWise Automate excels in Device Management with a score of 9.5, highlighting its robust capabilities in managing a wide range of devices effectively, while MSP360 RMM scores lower at 8.6, indicating potential limitations in this area.
- Users report that the Ease of Setup for MSP360 RMM is significantly better, scoring 9.0 compared to ConnectWise Automate's 6.5, suggesting that MSP360 RMM is more user-friendly for initial configuration and deployment.
- G2 users note that ConnectWise Automate shines in Remote Access with a high score of 9.8, providing seamless connectivity options, whereas MSP360 RMM's score of 7.1 indicates that its remote access features may not be as robust or reliable.
- Reviewers say that the Quality of Support for MSP360 RMM is notably higher at 9.1, with many users praising the responsiveness and helpfulness of the support team, while ConnectWise Automate's score of 7.5 suggests room for improvement in customer service.
- Users on G2 highlight that ConnectWise Automate's Asset Management features score 9.0, allowing for comprehensive tracking and management of assets, while MSP360 RMM's score of 6.7 indicates a less effective approach in this critical area.
- Reviewers mention that the Workflow Management capabilities of ConnectWise Automate, scoring 8.7, provide a more structured approach to managing tasks, while MSP360 RMM's lower score of 5.6 suggests it may lack the necessary tools for efficient workflow management.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availableMSP360 RMM
MSP360 RMM
$59.99
1 Admin Per Month
Remote Monitoring and Management Solution for MSPs and IT Teams
- Unlimited endpoints
- Centralized management
- Computer health monitoring
Free Trial
ConnectWise Automate
No trial information availableMSP360 RMM
Free Trial is available
Ratings
Meets Requirements
8.5
104
8.1
15
Ease of Use
7.3
106
7.8
15
Ease of Setup
6.5
68
8.8
15
Ease of Admin
7.2
63
8.6
14
Quality of Support
7.5
99
9.2
14
Has the product been a good partner in doing business?
7.8
64
9.2
15
Product Direction (% positive)
6.9
103
8.3
14
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.5
22
|
Verified
8.6
12
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.5
22
|
Verified
8.3
13
9.0
20
Feature Not Available
8.9
19
|
Verified
7.3
11
9.0
20
|
Verified
8.1
12
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.8
21
|
Verified
7.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Automate and MSP360 RMM are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
MSP360 RMM has no unique categories
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
66.1%
Computer & Network Security
7.3%
Computer Networking
4.0%
Construction
2.4%
Computer Software
2.4%
Other
17.7%
Information Technology and Services
52.6%
Computer & Network Security
26.3%
Medical Practice
5.3%
Electrical/Electronic Manufacturing
5.3%
Construction
5.3%
Other
5.3%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
MSP360 RMM has no discussions with answers
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