Compare ConnectWise Automate and MSP360 RMM 
Featured Products
At a Glance
Market Segments
Small-Business (65.6% of reviews)
Small-Business (94.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 Admin With One-Time Purchase
ConnectWise Automate
Star Rating
(137)4.1 out of 5
Market Segments
Small-Business (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateMSP360 RMM
Star Rating
(19)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Admin With One-Time Purchase
Free Trial is available
Browse all 2 pricing plansConnectWise Automate vs MSP360 RMM
When assessing the two solutions, reviewers found MSP360 RMM easier to use, set up, and administer. Reviewers also preferred doing business with MSP360 RMM overall.
- Reviewers felt that ConnectWise Automate meets the needs of their business better than MSP360 RMM.
- When comparing quality of ongoing product support, reviewers felt that MSP360 RMM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MSP360 RMM over ConnectWise Automate.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availableMSP360 RMM
Community Edition
Free
1 Admin With One-Time Purchase
Free RMM Software for MSPs
- 50 endpoints
- Centralized management
- Computer health monitoring
Free Trial
ConnectWise Automate
No trial information availableMSP360 RMM
Free Trial is available
Ratings
Meets Requirements
8.5
108
8.1
15
Ease of Use
7.3
110
7.8
15
Ease of Setup
6.6
71
8.8
15
Ease of Admin
7.1
65
8.6
14
Quality of Support
7.5
103
9.2
14
Has the product been a good partner in doing business?
7.8
66
9.2
15
Product Direction (% positive)
6.9
107
8.3
14
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.5
24
|
Verified
8.6
12
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.4
23
|
Verified
8.3
13
9.0
22
Feature Not Available
8.9
19
|
Verified
7.3
11
9.0
21
|
Verified
8.1
12
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.8
22
|
Verified
7.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Automate and MSP360 RMM are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
MSP360 RMM has no unique categories
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
64.8%
Computer & Network Security
7.8%
Computer Networking
3.9%
Computer Software
2.3%
Construction
2.3%
Other
18.8%
Information Technology and Services
52.6%
Computer & Network Security
26.3%
Medical Practice
5.3%
Electrical/Electronic Manufacturing
5.3%
Construction
5.3%
Other
5.3%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
MSP360 RMM has no discussions with answers
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