# ConnectWise Automate vs LogMeIn Central Comparison

| | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 140 | 213 | 
| **Largest Market Segment** | Small-Business (64.9% of reviews) | Small-Business (51.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ConnectWise Automate

Pros:
- Features (3 reviews)
- Asset Management (2 reviews)

Cons:
- Needs Improvement (2 reviews)
- UX Improvement (2 reviews)

### LogMeIn Central

**Not enough data**

---
## Ratings Comparison
| Rating | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
  | **Meets Requirements** | 8.5 (110 reviews) | 8.9 (176 reviews) | 
  | **Ease of Use** | 7.4 (113 reviews) | 8.8 (176 reviews) | 
  | **Ease of Setup** | 6.6 (74 reviews) | 8.9 (115 reviews) | 
  | **Ease of Admin** | 7.1 (65 reviews) | 9.1 (114 reviews) | 
  | **Quality of Support** | 7.6 (105 reviews) | 8.0 (131 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (66 reviews) | 8.4 (107 reviews) | 
  | **Product Direction (% positive)** | 6.9 (108 reviews) | 6.7 (172 reviews) | 

---
## Pricing

### ConnectWise Automate

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### LogMeIn Central

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise Automate** | 9.2/10 | 33 |
| **LogMeIn Central** | 8.4/10 | 34 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Device Management** | 9.4 (26 reviews) ✓ Verified | 8.7 (25 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Remote Monitoring** | 9.4 (25 reviews) ✓ Verified | 9.1 (25 reviews) ✓ Verified | 
| **Asset Tracking** | 9.1 (23 reviews) | Feature Not Available | 
| **Application Deployment** | 9.0 (21 reviews) ✓ Verified | 7.8 (19 reviews) ✓ Verified | 
| **Patch Management** | 8.8 (23 reviews) ✓ Verified | 6.9 (18 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Remote Access** | 9.8 (23 reviews) ✓ Verified | 9.3 (28 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise Automate** | N/A | N/A |
| **LogMeIn Central** | 7.4/10 | 21 |

#### Asset Inventory

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 7.8 (13 reviews) | 
| **Software Asset Inventory** | Not enough data | 7.2 (10 reviews) | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 
| **Mobile Asset Inventory** | Not enough data | 6.0 (5 reviews) | 
| **Asset Discovery** | Not enough data | 6.8 (10 reviews) | 

#### Generative AI

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Central Dashboard** | Not enough data | 8.4 (18 reviews) | 
| **Asset Policy Management** | Not enough data | 7.7 (14 reviews) | 
| **Risk Management** | Not enough data | 7.3 (10 reviews) | 
| **Integrations** | Not enough data | 7.6 (7 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise Automate** | N/A | N/A |
| **LogMeIn Central** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise Automate** | N/A | N/A |
| **LogMeIn Central** | N/A | N/A |

#### Generative AI

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise Automate** | N/A | N/A |
| **LogMeIn Central** | N/A | N/A |

#### System Control

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **ConnectWise Automate** | N/A | N/A |
| **LogMeIn Central** | 8.2/10 | 9 |

#### Administration

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Usage Information** | Not enough data | 8.3 (6 reviews) | 
| **Integrations** | Not enough data | Not enough data | 
| **Diagnostics** | Not enough data | 7.5 (6 reviews) | 
| **Session Recording** | Not enough data | 6.7 (5 reviews) | 
| **Session Transfer** | Not enough data | 8.0 (5 reviews) | 
| **Unattended Access** | Not enough data | 9.8 (7 reviews) | 
| **File Sharing** | Not enough data | 8.3 (6 reviews) | 

#### Platform

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.6 (6 reviews) | 
| **Mobile Device Access** | Not enough data | 9.3 (5 reviews) | 
| **Applications Management** | Not enough data | 6.7 (5 reviews) | 
| **Remote Device Control** | Not enough data | 9.8 (7 reviews) | 

#### Security

| Feature | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Remote Wipe** | Not enough data | Not enough data | 
| **Device Management** | Not enough data | Not enough data | 
| **Device Enrollment** | Not enough data | 7.0 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)


**Unique to LogMeIn Central (5):** [Patch Management Software](https://www.g2.com/categories/patch-management), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)


---
## Reviewer Demographics

### By Company Size

| Segment | ConnectWise Automate | LogMeIn Central | 
|---|---|---|
| **Small-Business** | 64.9% | 51.3% | 
| **Mid-Market** | 32.8% | 38.2% | 
| **Enterprise** | 2.3% | 10.6% | 

### By Industry

#### ConnectWise Automate

- **Information Technology and Services:** 63.4%
- **Computer & Network Security:** 7.6%
- **Computer Networking:** 3.8%
- **Computer Software:** 2.3%
- **Construction:** 2.3%
- **Hospital & Health Care:** 2.3%
- **Accounting:** 1.5%
- **Consumer Goods:** 1.5%
- **Hospitality:** 1.5%
- **Food & Beverages:** 1.5%
- **Other:** 12.2%

#### LogMeIn Central

- **Information Technology and Services:** 20.2%
- **Computer Software:** 7.4%
- **Hospital & Health Care:** 3.9%
- **Financial Services:** 3.9%
- **Retail:** 3.4%
- **Construction:** 2.5%
- **Computer Networking:** 2.5%
- **Legal Services:** 2.5%
- **Law Practice:** 2.5%
- **Hospitality:** 2.5%
- **Other:** 48.8%

---
## Alternatives

### Alternatives to ConnectWise Automate

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1161 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews)

### Alternatives to LogMeIn Central

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1161 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1093 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (437 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1102 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)

---
## Top Discussions

### ConnectWise Automate

- Title: [What is the best way to create a new user on a computer already in connectwise automate?](https://www.g2.com/discussions/what-is-the-best-way-to-create-a-new-user-on-a-computer-already-in-connectwise-automate) — 1 comment, 1 upvote
  > **Top comment:** "Use a variable and power shell script."

### LogMeIn Central

- Title: [Best way to contact support?](https://www.g2.com/discussions/27505-best-way-to-contact-support) — 1 comment
  > **Top comment:** "Have you tried their customer service number?  866-478-1805"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectwise-automate-vs-logmein-central)