Compare ConnectWise Automate and Datto RMM 
At a Glance
Market Segments
Small-Business (65.4% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise Automate
Star Rating
(136)4.1 out of 5
Market Segments
Small-Business (65.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateDatto RMM
Star Rating
(731)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, boasting a significantly higher score compared to ConnectWise Automate. Users appreciate its intuitive interface and ease of use, with one reviewer noting that it is "easy to use and tools that work fine."
- According to verified reviews, ConnectWise Automate is praised for its customization capabilities, which many users find essential for tailoring the software to their specific needs. One user highlighted that it is "an essential tool in the RMM marketplace" due to its flexibility.
- Users say that Datto RMM shines in its ability to manage multiple devices efficiently. Reviewers have noted the "level of administration you are able to reach" when handling numerous devices, making it a strong choice for larger operations.
- Reviewers mention that ConnectWise Automate is particularly effective for automating maintenance tasks, with one user stating it "makes it easy to automate the maintenance and alerting for all our client's systems." This feature is especially beneficial for small businesses managing numerous machines.
- G2 reviewers highlight that Datto RMM's scripting capabilities allow users to deploy scripts across various sites seamlessly, which is a significant advantage for those managing geographically dispersed operations. This feature enhances operational efficiency and reduces manual workload.
- According to recent user feedback, while ConnectWise Automate has strong device management and remote monitoring features, it faces challenges in ease of setup and overall user experience compared to Datto RMM. Users have noted that the setup process can be more complex, which may hinder quick implementation.
Pricing
Entry-Level Pricing
ConnectWise Automate
No pricing availableDatto RMM
No pricing availableFree Trial
ConnectWise Automate
No trial information availableDatto RMM
Free Trial is available
Ratings
Meets Requirements
8.5
107
8.9
657
Ease of Use
7.3
109
8.9
703
Ease of Setup
6.5
70
8.8
611
Ease of Admin
7.1
65
8.9
504
Quality of Support
7.5
102
8.4
595
Has the product been a good partner in doing business?
7.8
66
9.0
477
Product Direction (% positive)
6.9
106
9.1
655
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.5
23
|
Verified
9.1
551
Not enough data
8.8
36
Not enough data
7.9
30
Monitoring and Management
9.4
23
|
Verified
9.2
546
9.0
22
8.5
535
8.9
19
|
Verified
8.5
534
9.0
21
|
Verified
8.6
541
Not enough data
8.5
30
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
31
Service Management
9.8
22
|
Verified
8.8
539
Not enough data
8.3
31
Not enough data
7.2
32
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
29
Not enough data
6.9
28
Not enough data
7.4
28
Not enough data
7.0
27
Not enough data
6.7
25
Not enough data
6.7
25
Not enough data
6.7
26
Administration
Not enough data
8.7
476
Not enough data
8.3
477
Not enough data
7.2
457
Not enough data
8.5
468
Not enough data
8.5
463
Not enough data
8.6
471
Maintenance
Not enough data
9.1
474
Not enough data
7.1
446
Communication
Not enough data
8.0
462
Not enough data
6.0
433
Not enough data
5.9
430
Not enough data
6.5
433
Security
Not enough data
7.8
441
Not enough data
8.1
449
Device Support
Not enough data
6.1
439
Not enough data
7.6
449
Not enough data
7.7
449
Performance
Not enough data
8.2
459
Generative AI
Not enough data
7.0
265
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConnectWise Automate and Datto RMM are categorized as Remote Monitoring & Management (RMM)
Unique Categories
ConnectWise Automate has no unique categories
Reviews
Reviewers' Company Size
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
65.4%
Computer & Network Security
7.1%
Computer Networking
3.9%
Computer Software
2.4%
Construction
2.4%
Other
18.9%
Information Technology and Services
44.5%
Computer & Network Security
23.8%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.3%
Discussions
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
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