# ConnectedView vs Softbrik Feedback Comparison - What are their main differences?

At a Glance

Star Rating

**ConnectedView** [

4.4/5(15)

](https://www.g2.com/products/connectedview/reviews#reviews)

**Softbrik Feedback** [

4.3/5(10)

](https://www.g2.com/products/softbrik-feedback/reviews#reviews)

Market Segments

**ConnectedView**
Mid-Market (46.7% of reviews)

**Softbrik Feedback**
Mid-Market (40.0% of reviews)

Pros & Cons

**ConnectedView**
[
Customization (1)
](https://www.g2.com/products/connectedview/reviews?filters%5Bsentiment_snippet%5D=2498362&qs=pros-and-cons#reviews)[
Customization Options (1)
](https://www.g2.com/products/connectedview/reviews?filters%5Bsentiment_snippet%5D=2498369&qs=pros-and-cons#reviews)[
Login Issues (1)
](https://www.g2.com/products/connectedview/reviews?filters%5Bsentiment_snippet%5D=2498371&qs=pros-and-cons#reviews)

**Softbrik Feedback**
Not enough data

Entry-Level Pricing

**ConnectedView**
No pricing available

**Softbrik Feedback**
 **€129.00** 3 3 Per Month

## ConnectedView vs Softbrik Feedback

- Reviewers felt that Softbrik Feedback meets the needs of their business better than ConnectedView.
- When comparing quality of ongoing product support, reviewers felt that Softbrik Feedback is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ConnectedView over Softbrik Feedback.

Pricing

Entry-Level Pricing

**ConnectedView**

ConnectedView
No pricing available

**Softbrik Feedback**

Softbrik Feedback

START-UP

€129.00

3 3 Per Month

3 User License

- 3 User Licenses Default Content ML/AI Tags 5 Trust Forms 5.000 Yearly Feedback Messages Own Branding on Trust Forms + NPS Trust Design 500 Stak Issues Own E-mail Branding Fixed E-Mail Templates Basic Analytics Translation Sentiment Analysis Up to 3 Languages Own Subdomain Community Support

[Browse all 2 pricing plans](/products/softbrik-feedback/pricing)

Free Trial

**ConnectedView**

ConnectedView
No trial information available

**Softbrik Feedback**

Softbrik Feedback

Free Trial is available

Ratings

Meets Requirements

8.9

11

9.2

6

Ease of Use

8.8

11

8.9

6

Ease of Setup

7.5

6

Not enough data

Ease of Admin

7.2

6

Not enough data

Quality of Support

8.5

10

8.6

6

Has the product been a good partner in doing business?

8.1

6

Not enough data

Product Direction (% positive)

8.7

9

7.7

5

Features by Category

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

Not enough data

8.3

5

Survey Management

Survey Builder

Not enough data

9.0(won by default)

5

Customizable Questions

Not enough data

8.3(won by default)

5

Templates

Not enough data

8.3(won by default)

5

Survey Distribution

Not enough data

8.0(won by default)

5

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

Not enough data

7.7(won by default)

5

Branding

Not enough data

8.3(won by default)

5

Multimedia Support

Not enough data

8.0(won by default)

5

Multilingual Surveys

Not enough data

8.7(won by default)

5

Survey Insights

Reporting & Analytics

Not enough data

Not enough data

BI Tools Integration

Not enough data

Not enough data

Data Exporting

Not enough data

Not enough data

Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Email Marketing[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

8.4

6

Not enough data

Email Marketing

Email and Mobile Preview

9.4(won by default)

6

Not enough data

Manage Email Lists

7.8(won by default)

6

Not enough data

High-Volume Sending

8.3(won by default)

6

Not enough data

Building and Personalizing Emails

8.3(won by default)

6

Not enough data

Sending Outbound Emails

8.9(won by default)

6

Not enough data

Manage Email Deliverability

8.3(won by default)

6

Not enough data

Automated Email Responses

8.6(won by default)

6

Not enough data

Multi-user Account

7.7(won by default)

5

Not enough data

Surveys

8.1(won by default)

6

Not enough data

Reporting & Analytics

A/B Testing

8.0(won by default)

5

Not enough data

Basic Reporting

8.6(won by default)

6

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Email Marketing

Autonomous Task Execution

Not enough data

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Integration

Data Import & Export Tools

Not enough data

Not enough data

Integration APIs

Not enough data

Not enough data

Breadth of Partner Applications

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

E-Commerce Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Personalization

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Newsletter Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Preview Functionality

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Email Campaign Management

Not enough data

Not enough data

Landing Pages/Web Forms

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Mobile Optimization

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

List Management

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Subscriber Management

Not enough data

Not enough data

Email Sequences

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customizable CTAs

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

CAN-SPAM Compliance

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

HTML Editor

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Product Recommendations

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Digital Analytics[Hide 31 FeaturesShow 31 Features](javascript:void(0);)

Not enough data

Not enough data

Metrics

Sessions - Digital Analytics

Not enough data

Not enough data

Engagement

Not enough data

Not enough data

Entry and Exit Pages

Not enough data

Not enough data

Standard Event Tracking

Not enough data

Not enough data

Custom Event Tracking

Not enough data

Not enough data

Retention

Not enough data

Not enough data

Return

Not enough data

Not enough data

Conversions

Not enough data

Not enough data

Funnels

Not enough data

Not enough data

Reporting

Real-Time Reporting

Not enough data

Not enough data

Trending

Not enough data

Not enough data

Retroactive Reporting

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Mobile Reporting

Not enough data

Not enough data

Unification Across Devices

Not enough data

Not enough data

Custom Reports and Dashboards

Not enough data

Not enough data

Other

User Data

Not enough data

Not enough data

Site Search Reporting

Not enough data

Not enough data

Load Time Monitoring

Not enough data

Not enough data

Campaign Tracking

Not enough data

Not enough data

E-Commerce

Not enough data

Not enough data

Promotional Messages

Not enough data

Not enough data

Administration Alerts

Not enough data

Not enough data

Agentic AI - Digital Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Administration

API / Integrations

Not enough data

Not enough data

QA Testing

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![ConnectedView](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a7f53b47627c6476d2a05716324b71ce/connectedview.png "ConnectedView")](https://www.g2.com/products/connectedview/reviews)

ConnectedView

Small-Business(50 or fewer emp.)

40.0%

Mid-Market(51-1000 emp.)

46.7%

Enterprise(\> 1000 emp.)

13.3%

[![Softbrik Feedback](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6b4162ffaf4fae47e8cd5b3d67f93ee2/softbrik-feedback.jpeg "Softbrik Feedback")](https://www.g2.com/products/softbrik-feedback/reviews)

Softbrik Feedback

Small-Business(50 or fewer emp.)

20.0%

Mid-Market(51-1000 emp.)

40.0%

Enterprise(\> 1000 emp.)

40.0%

Small-Business

(50 or fewer emp.)

40.0%

20.0%

Mid-Market

(51-1000 emp.)

46.7%

40.0%

Enterprise

(\> 1000 emp.)

13.3%

40.0%

Reviewers' Industry

[![ConnectedView](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a7f53b47627c6476d2a05716324b71ce/connectedview.png "ConnectedView")](https://www.g2.com/products/connectedview/reviews)
ConnectedView

Information Technology and Services

26.7%

Education Management

13.3%

Telecommunications

6.7%

Retail

6.7%

Marketing and Advertising

6.7%

Other

40.0%

[![Softbrik Feedback](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6b4162ffaf4fae47e8cd5b3d67f93ee2/softbrik-feedback.jpeg "Softbrik Feedback")](https://www.g2.com/products/softbrik-feedback/reviews)
Softbrik Feedback

Information Technology and Services

20.0%

Retail

10.0%

Pharmaceuticals

10.0%

Marketing and Advertising

10.0%

Human Resources

10.0%

Other

40.0%

Alternatives

**ConnectedView Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

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 ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing")

[
Intuit Mailchimp Email...
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 ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact")

[
Constant Contact
](/products/constant-contact/reviews)

 ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush")

[
Semrush
](/products/semrush/reviews)

**Softbrik Feedback Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace")

[
Google Workspace
](/products/google-workspace/reviews)

 ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact")

[
Constant Contact
](/products/constant-contact/reviews)

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