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Compare Connecteam and ZenMaid Software 
Featured Products
At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
Free 10 Users
Starting at $19.00 1 Users Per Month
Connecteam
Star Rating
(3,480)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansZenMaid Software
Star Rating
(16)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $19.00 1 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ZenMaid Software excels in catering specifically to the cleaning industry, with users appreciating its tailored features that help streamline operations. One user noted, "Not only does their software do its job and help us run an efficient and professional business, but it also keeps us organized and helps us grow!"
- Users say that Connecteam shines in its user-friendly interface, making it easy for teams to manage tasks and track time off. A recent reviewer highlighted, "I really like using the app to request time off," showcasing its effectiveness in remote work environments.
- Reviewers mention that ZenMaid Software offers exceptional support, with many praising the responsiveness of their support team. One user emphasized, "Their support team is AMAZING! You always get help super fast AND they always get the issue resolved," indicating a strong commitment to customer service.
- According to verified reviews, Connecteam's ease of setup is a significant advantage, with users finding it simple to onboard new team members. A reviewer stated, "It is very simple to use, and easy to set up new users," which is crucial for businesses looking to scale quickly.
- G2 reviewers report that while ZenMaid Software has a higher star rating, it has fewer total reviews, which may limit the reliability of its feedback. In contrast, Connecteam boasts a substantial number of reviews, providing a broader perspective on user experiences and satisfaction.
- Users say that both products have their strengths, but Connecteam's comprehensive HR features, such as tracking PTO and sick time, are particularly praised. One user remarked, "The HR side, the tracking for PTO and Sick time is amazing," highlighting its versatility for various business needs.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
ZenMaid Software
ZenMaid Starter Plan
Starting at $19.00
1 Users Per Month
Plan start from $19 Monthly + $4/seat. Perfect for new cleaning businesses just getting started. Manage up to 40 appointments monthly with easy-to-use scheduling, calendar dispatch, and automated SMS & email templates. Includes mobile app, cleaner SOS alerts, online payments with Stripe and Square, and invoicing. Ideal for solo cleaners or small teams ready to ditch paper and Excel.
- Calendar for Maid Services
- Automated Email Reminders and Follow-ups
- SMS Texting (Work Orders and Reminders)
Free Trial
Connecteam
Free Trial is available
ZenMaid Software
Free Trial is available
Ratings
Meets Requirements
8.9
3,213
8.1
15
Ease of Use
9.0
3,292
9.1
15
Ease of Setup
8.9
3,129
9.4
12
Ease of Admin
9.0
2,855
9.4
11
Quality of Support
9.1
2,636
9.4
14
Has the product been a good partner in doing business?
9.3
2,724
9.8
11
Product Direction (% positive)
9.5
3,238
10.0
15
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.9
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
231
Not enough data
Feature Not Available
Not enough data
9.1
233
Not enough data
8.4
221
Not enough data
8.6
220
Not enough data
8.7
225
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1323
Not enough data
Logistics
8.6
1285
Not enough data
8.5
1273
Not enough data
8.3
1290
Not enough data
Management
8.8
1297
Not enough data
8.9
1295
Not enough data
8.7
1298
Not enough data
9.1
1313
Not enough data
9.1
1300
Not enough data
9.1
1318
Not enough data
8.6
1258
Not enough data
Monitoring
8.4
1261
Not enough data
8.5
1251
Not enough data
8.0
1223
Not enough data
Business Instant Messaging
8.8
491
Not enough data
9.1
508
Not enough data
8.7
487
Not enough data
Business Instant Messaging
7.8
463
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
492
Not enough data
9.0
488
Not enough data
8.0
467
Not enough data
Generative AI - Business Instant Messaging
7.5
371
Not enough data
AI - Business Instant Messaging
7.4
371
Not enough data
7.7
370
Not enough data
7.3
367
Not enough data
7.5
368
Not enough data
Agentic AI - Business Instant Messaging
7.4
92
Not enough data
7.6
91
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
40
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.8
42
Not enough data
8.2
42
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
460
Not enough data
8.2
470
Not enough data
8.4
474
Not enough data
8.7
484
Not enough data
8.9
482
Not enough data
Guide Tools
8.5
458
Not enough data
8.4
462
Not enough data
8.5
461
Not enough data
8.4
458
Not enough data
Access Options
8.2
447
Not enough data
8.9
469
Not enough data
8.7
457
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1265
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.1
1234
Not enough data
7.9
1180
Not enough data
9.1
1259
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1048
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1001
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
966
Not enough data
Additional Features - Employee Communications
8.4
977
Not enough data
8.2
975
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
137
Not enough data
Platform Basics
8.4
1382
Not enough data
9.0
1432
Not enough data
9.1
1428
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1275
Not enough data
9.1
1397
Not enough data
Feature Not Available
Not enough data
8.7
1380
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
97
Not enough data
8.6
93
Not enough data
8.6
95
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
97
Not enough data
8.5
92
Not enough data
8.9
96
Not enough data
8.7
92
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1609
Not enough data
8.6
1592
Not enough data
8.8
1606
Not enough data
Time Tracking
9.1
1470
Not enough data
8.8
1438
Not enough data
8.4
1382
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1444
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1413
Not enough data
8.7
1438
Not enough data
8.5
1413
Not enough data
9.0
1410
Not enough data
Platform
8.6
1404
Not enough data
7.8
1276
Not enough data
8.1
1308
Not enough data
9.0
1386
Not enough data
9.0
1373
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1609
Not enough data
8.6
1592
Not enough data
8.8
1606
Not enough data
Workforce Management Platform Features
8.9
12
Not enough data
9.0
1150
Not enough data
9.1
1164
Not enough data
8.8
1130
Not enough data
8.4
1104
Not enough data
Feature Not Available
Not enough data
8.4
1081
Not enough data
8.9
1107
Not enough data
8.8
1097
Not enough data
9.2
1132
Not enough data
Categories
Categories
Shared Categories
Connecteam and ZenMaid Software are categorized as Cleaning Services and Field Service Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Time Tracking, Workforce Management, and Help Desk
ZenMaid Software has no unique categories
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZenMaid Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.3%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
67.9%
Consumer Services
56.3%
Facilities Services
18.8%
Hospitality
12.5%
Internet
6.3%
Education Management
6.3%
Other
0.0%
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
ZenMaid Software has no discussions with answers
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