Compare Connecteam and XOi 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (44.0% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
Connecteam
Star Rating
(3,500)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansXOi
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about XOiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in providing a comprehensive platform for team management, with features like scheduling, time tracking, and task updates all integrated into one app. Users appreciate the ease of managing remote teams without the chaos of multiple applications, highlighting its intuitive design.
- Users say that XOi stands out for its user-friendly interface and responsive customer support. Reviewers mention that the platform goes beyond just visual documentation, utilizing data to enhance business operations and drive sales, which is a significant advantage for companies looking to leverage their data effectively.
- According to verified reviews, Connecteam has a higher overall satisfaction score, indicating that users feel more positively about their experience. The platform's unique features, such as the celebration and rewards system, help foster a strong team culture, especially for remote teams.
- Reviewers mention that while XOi offers excellent customization options for workflows, some users find that it may not fully meet their specific operational needs as effectively as Connecteam. The ability to photograph and convert data plates into usable information is a notable feature, but it may not be as comprehensive in team management as Connecteam.
- G2 reviewers highlight that Connecteam's implementation process is quick and straightforward, making it easier for teams to get started. Users have praised the intuitive onboarding wizard, which contrasts with XOi, where some users may face challenges in fully utilizing the platform's capabilities.
- Users report that while both platforms offer strong support, XOi's quality of support is particularly noted for its quick response times and effective solutions. However, Connecteam's support is also highly rated, with users appreciating the overall partnership in business operations, making both platforms reliable in this aspect.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
XOi
No pricing availableFree Trial
Connecteam
Free Trial is available
XOi
No trial information availableRatings
Meets Requirements
8.9
3,227
9.6
20
Ease of Use
9.0
3,307
9.6
21
Ease of Setup
8.9
3,144
9.4
19
Ease of Admin
9.0
2,860
9.3
17
Quality of Support
9.1
2,649
9.8
20
Has the product been a good partner in doing business?
9.3
2,729
9.8
17
Product Direction (% positive)
9.5
3,253
10.0
21
Features by Category
Ticket and Case Management
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
234
Not enough data
Feature Not Available
Not enough data
9.1
235
Not enough data
8.4
221
Not enough data
8.6
221
Not enough data
8.7
228
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1325
Not enough data
Logistics
8.6
1287
Not enough data
8.5
1275
Not enough data
8.3
1292
Not enough data
Management
8.8
1299
Not enough data
8.9
1297
Not enough data
8.7
1300
Not enough data
9.1
1315
Not enough data
9.1
1302
Not enough data
9.1
1320
Not enough data
8.6
1260
Not enough data
Monitoring
8.4
1263
Not enough data
8.5
1253
Not enough data
8.0
1225
Not enough data
Business Instant Messaging
8.8
495
Not enough data
9.1
511
Not enough data
8.7
490
Not enough data
Business Instant Messaging
7.8
466
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
Platform Basics
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1380
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Development Tools
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
6.9
7
Field Tools
Not enough data
8.1
6
Not enough data
6.4
6
Not enough data
Not enough data
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.2
6
Back Office Tools
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.1
7
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Generative AI
7.0
57
8.5
11
6.9
56
6.5
11
Before the Job
8.4
225
7.0
14
8.7
220
7.6
15
8.9
227
8.4
16
7.6
214
6.0
13
On the Job
8.8
224
7.3
15
9.2
227
8.5
17
7.8
216
8.5
13
7.2
212
7.9
16
7.1
207
8.0
16
After the Job
8.2
218
8.9
17
8.2
214
9.1
16
6.3
203
6.0
12
6.6
208
7.8
13
Agentic AI - Field Service Management
7.2
30
3.3
5
7.0
30
5.3
6
7.3
30
3.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1662
Not enough data
7.6
1565
Not enough data
7.9
1538
Not enough data
8.9
1624
Not enough data
9.1
1643
Not enough data
9.2
1612
Not enough data
8.6
1593
Not enough data
8.8
1607
Not enough data
Time Tracking
9.1
1474
Not enough data
8.8
1441
Not enough data
8.4
1384
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1447
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1415
Not enough data
8.7
1440
Not enough data
8.5
1415
Not enough data
9.0
1412
Not enough data
Platform
8.6
1406
Not enough data
7.8
1279
Not enough data
8.1
1311
Not enough data
9.0
1389
Not enough data
9.0
1376
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1662
Not enough data
7.6
1565
Not enough data
7.9
1538
Not enough data
8.9
1624
Not enough data
9.1
1643
Not enough data
9.2
1612
Not enough data
8.6
1593
Not enough data
8.8
1607
Not enough data
Workforce Management Platform Features
8.7
15
Not enough data
9.1
1161
Not enough data
9.1
1173
Not enough data
8.8
1137
Not enough data
8.4
1108
Not enough data
Feature Not Available
Not enough data
8.4
1084
Not enough data
8.9
1111
Not enough data
8.8
1105
Not enough data
9.2
1146
Not enough data
Categories
Categories
Shared Categories
Connecteam and XOi are categorized as Work Instructions and Field Service Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, and Help Desk
XOi is categorized as OCR and Mobile Forms Automation
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
XOi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Construction
32.0%
Facilities Services
20.0%
Mechanical or Industrial Engineering
16.0%
Consumer Services
16.0%
Manufacturing
8.0%
Other
8.0%
Alternatives
Discussions
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
XOi has no discussions with answers
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