Compare Connecteam and WorkJam 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Enterprise (48.0% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
Connecteam
Star Rating
(3,501)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansWorkJam
Star Rating
(59)4.5 out of 5
Market Segments
Enterprise (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WorkJamSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in creating a cohesive team culture, particularly with its unique celebration and rewards feature. Users appreciate how this functionality fosters engagement among remote teams, making it easier to recognize and celebrate achievements.
- Users say that WorkJam serves as a central hub for frontline operations, effectively integrating communication, task management, training, and scheduling. This all-in-one approach has significantly reduced reliance on emails and spreadsheets, streamlining daily workflows for users.
- Reviewers mention that Connecteam's user-friendly interface simplifies team management, with one user highlighting how it consolidates scheduling, time tracking, and task updates into a single app. This ease of use is a major draw for small businesses looking to minimize chaos in their operations.
- According to verified reviews, WorkJam is praised for its intuitive design, making it easy for users to navigate and utilize its features. This user-friendliness is particularly beneficial for frontline workers who may not be as tech-savvy, ensuring that everyone can engage with the platform effectively.
- G2 reviewers report that while Connecteam has a strong focus on small businesses, it may not cater as effectively to larger enterprises. In contrast, WorkJam's design and features are tailored more towards enterprise-level needs, which could be a deciding factor for larger organizations.
- Users say that both platforms offer solid support, but Connecteam edges out slightly with a higher quality of support rating. Users have noted that Connecteam's support team is responsive and helpful, which is crucial for businesses that rely on timely assistance to resolve issues.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
WorkJam
No pricing availableFree Trial
Connecteam
Free Trial is available
WorkJam
No trial information availableRatings
Meets Requirements
8.9
3,229
8.8
40
Ease of Use
9.0
3,309
9.2
49
Ease of Setup
8.9
3,146
8.8
23
Ease of Admin
9.0
2,861
9.3
19
Quality of Support
9.1
2,651
9.1
37
Has the product been a good partner in doing business?
9.3
2,730
9.6
19
Product Direction (% positive)
9.5
3,255
8.5
38
Features by Category
Ticket and Case Management
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
235
Not enough data
Feature Not Available
Not enough data
9.1
236
Not enough data
8.4
222
Not enough data
8.6
222
Not enough data
8.7
229
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1325
Not enough data
Logistics
8.6
1287
Not enough data
8.5
1275
Not enough data
8.3
1292
Not enough data
Management
8.8
1299
Not enough data
8.9
1297
Not enough data
8.7
1300
Not enough data
9.1
1315
Not enough data
9.1
1302
Not enough data
9.1
1320
Not enough data
8.6
1260
Not enough data
Monitoring
8.4
1263
Not enough data
8.5
1253
Not enough data
8.0
1225
Not enough data
Business Instant Messaging
8.8
495
Not enough data
9.1
511
Not enough data
8.7
490
Not enough data
Business Instant Messaging
7.8
466
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Basics
Not enough data
9.8
8
Not enough data
9.8
8
Content
Not enough data
6.5
8
Not enough data
8.8
8
Not enough data
9.4
8
Performance
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.6
8
Training & eLearning
Not enough data
9.8
8
Not enough data
9.4
8
Not enough data
8.5
8
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
7.3
8
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1250
8.9
16
7.9
1213
7.2
15
8.9
1266
9.3
16
Feature Not Available
Not enough data
8.3
1207
9.4
17
Employee Engagement
8.7
1253
9.5
17
8.9
1237
8.9
17
9.0
1235
9.5
17
7.9
1180
9.4
15
9.1
1260
9.4
17
8.9
1048
9.8
10
8.2
998
9.8
10
9.0
1049
9.3
9
User Experience & Accessibility - Employee Communications
8.8
1002
9.8
8
8.5
998
9.8
8
8.2
967
9.6
8
8.5
988
9.8
8
Content Distribution - Employee Communications
8.6
997
10.0
7
7.8
961
Not enough data
8.0
966
9.8
7
Additional Features - Employee Communications
8.4
979
9.6
8
8.2
976
9.6
8
7.8
959
9.3
7
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
Login Options
Not enough data
Not enough data
Not enough data
Not enough data
Productivity
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
1383
9.2
8
9.0
1434
9.1
9
9.1
1429
9.1
9
Platform Content
8.4
1395
9.1
9
8.3
1360
8.8
8
8.3
1377
6.7
8
Platform Additional Functionality
7.9
1276
9.3
7
9.1
1399
9.7
6
Feature Not Available
Not enough data
8.7
1381
9.6
8
Feature Not Available
9.5
7
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
9.3
5
8.6
94
9.7
5
8.6
96
9.7
5
8.5
93
8.9
6
8.5
94
Not enough data
8.9
94
10.0
5
Communication Features - Frontline Worker Communication Platforms
9.2
99
10.0
6
9.3
96
10.0
5
9.1
98
9.4
6
9.0
99
9.3
5
Operations - Frontline Worker Communication Platforms
9.0
98
9.2
6
8.5
93
9.7
5
8.9
96
9.4
6
8.7
93
10.0
5
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
7.9
8
Not enough data
6.0
8
Not enough data
6.0
8
Not enough data
6.0
8
Not enough data
7.3
8
Not enough data
9.5
7
Task management - Retail Task Management Software
Not enough data
9.8
9
Not enough data
9.8
8
Not enough data
10.0
9
Analytics and reporting - Retail Task Management Software
Not enough data
10.0
8
Not enough data
5.2
7
Not enough data
5.2
7
Core Features - Employee Experience Software
Not enough data
8.3
5
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
7.8
15
8.7
769
8.3
17
8.2
757
8.8
12
Platform Content
8.3
748
9.0
15
8.3
742
8.6
14
8.2
740
7.9
14
Feature Not Available
4.8
9
Platform Additional Functionality
8.5
744
9.6
15
8.2
740
7.9
14
8.6
776
9.3
16
8.4
744
9.4
15
Platform
8.5
1663
8.2
15
7.6
1566
8.7
15
7.9
1538
9.2
13
8.9
1625
9.6
14
9.1
1644
9.2
14
9.2
1613
10.0
13
8.6
1594
8.3
14
8.8
1608
8.9
14
Time Tracking
9.1
1475
Not enough data
8.8
1442
Not enough data
8.4
1385
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1448
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1416
Not enough data
8.7
1441
Not enough data
8.5
1416
Not enough data
9.0
1413
Not enough data
Platform
8.6
1407
Not enough data
7.8
1279
Not enough data
8.1
1311
Not enough data
9.0
1389
Not enough data
9.0
1376
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1663
8.2
15
7.6
1566
8.7
15
7.9
1538
9.2
13
8.9
1625
9.6
14
9.1
1644
9.2
14
9.2
1613
10.0
13
8.6
1594
8.3
14
8.8
1608
8.9
14
Platform
8.5
1663
8.2
15
7.6
1566
8.7
15
7.9
1538
9.2
13
8.9
1625
9.6
14
9.1
1644
9.2
14
9.2
1613
10.0
13
8.6
1594
8.3
14
8.8
1608
8.9
14
Workforce Management Platform Features
8.7
15
Not enough data
9.0
1162
Not enough data
9.1
1174
Not enough data
8.8
1137
Not enough data
8.4
1109
Not enough data
Feature Not Available
Not enough data
8.4
1085
Not enough data
8.9
1111
Not enough data
8.8
1105
Not enough data
9.2
1147
Not enough data
Categories
Categories
Shared Categories
Connecteam and WorkJam are categorized as Frontline Worker Communication Platforms, Employee Communications, Employee Intranet, Employee Scheduling, and Employee Engagement
Unique Categories
WorkJam is categorized as Enterprise Social Networking (ESN), Unified Workspaces, Microlearning Platforms, Retail Task Management, Retail Execution, and Employee Experience
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkJam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Retail
42.1%
Cosmetics
5.3%
Health, Wellness and Fitness
3.5%
Hospitality
3.5%
Individual & Family Services
3.5%
Other
42.1%
Alternatives
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
WorkJam has no discussions with answers
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