Compare Connecteam and UKG Pro 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
Connecteam
Star Rating
(3,501)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansUKG Pro
Star Rating
(2,164)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in user experience, with many praising its intuitive interface that simplifies team management. Users appreciate how everything is consolidated in one app, eliminating the chaos of app-hopping, which is particularly beneficial for remote teams.
- Users say that UKG Pro, while feature-rich, can be challenging for new users to navigate initially. However, once familiar with the system, many find it easier to manage tasks like tracking attendance and requesting time off without needing HR assistance.
- Reviewers mention that Connecteam's unique features, such as the celebration and rewards system, significantly enhance team culture, especially for remote workers. This feature is highlighted as a standout that fosters engagement and recognition among team members.
- According to verified reviews, UKG Pro has a solid set of tools for managing employee profiles and payroll documents, but some users feel it lacks a strong focus on employee engagement compared to Connecteam, which is designed with team interaction in mind.
- Users highlight that Connecteam's ease of setup and administration is a major advantage, with many noting that it allows for quick onboarding and minimal training. In contrast, UKG Pro's setup process can be more complex, requiring more time to fully implement.
- G2 reviewers indicate that while both platforms offer good support, Connecteam stands out with higher ratings for quality of support and responsiveness, making it a preferred choice for users who prioritize assistance and guidance during their daily operations.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
UKG Pro
No pricing availableFree Trial
Connecteam
Free Trial is available
UKG Pro
No trial information availableRatings
Meets Requirements
8.9
3,229
8.5
1,789
Ease of Use
9.0
3,309
8.5
1,834
Ease of Setup
8.9
3,146
7.6
1,035
Ease of Admin
9.0
2,861
8.0
961
Quality of Support
9.1
2,651
8.1
1,598
Has the product been a good partner in doing business?
9.3
2,730
8.3
948
Product Direction (% positive)
9.5
3,255
8.4
1,756
Features by Category
Ticket and Case Management
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
235
Not enough data
Feature Not Available
Not enough data
9.1
236
Not enough data
8.4
222
Not enough data
8.6
222
Not enough data
8.7
229
Not enough data
Core HR
Not enough data
8.4
701
Not enough data
7.9
677
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
747
Generative AI
Not enough data
6.7
55
Platform
8.5
1663
7.7
729
7.6
1566
7.6
537
7.9
1538
7.7
380
8.9
1625
8.3
811
9.1
1644
8.5
741
9.2
1613
7.7
590
8.6
1594
8.3
800
8.8
1608
7.9
686
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
8.8
934
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Administration
Not enough data
8.6
826
|
Verified
Not enough data
8.0
794
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
803
|
Verified
Not enough data
9.0
751
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
846
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Automation
8.6
1325
Not enough data
Logistics
8.6
1287
Not enough data
8.5
1275
Not enough data
8.3
1292
Not enough data
Management
8.8
1299
Not enough data
8.9
1297
Not enough data
8.7
1300
Not enough data
9.1
1315
Not enough data
9.1
1302
Not enough data
9.1
1320
Not enough data
8.6
1260
Not enough data
Monitoring
8.4
1263
Not enough data
8.5
1253
Not enough data
8.0
1225
Not enough data
Business Instant Messaging
8.8
495
Not enough data
9.1
511
Not enough data
8.7
490
Not enough data
Business Instant Messaging
7.8
466
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
988
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
966
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
Platform Basics
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1381
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
391
8.0
223
9.1
389
8.6
269
9.3
384
8.8
270
Platform Content
8.8
383
8.4
231
8.7
374
8.2
86
8.7
385
8.3
232
Platform Additional Functionality
8.1
366
8.1
221
9.3
381
8.5
241
7.7
363
8.0
92
9.1
371
8.8
220
8.6
375
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
1663
7.7
729
7.6
1566
7.6
537
7.9
1538
7.7
380
8.9
1625
8.3
811
9.1
1644
8.5
741
9.2
1613
7.7
590
8.6
1594
8.3
800
8.8
1608
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
359
Not enough data
8.5
364
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
371
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
8.5
1663
7.7
729
7.6
1566
7.6
537
7.9
1538
7.7
380
8.9
1625
8.3
811
9.1
1644
8.5
741
9.2
1613
7.7
590
8.6
1594
8.3
800
8.8
1608
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
523
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1663
7.7
729
7.6
1566
7.6
537
7.9
1538
7.7
380
8.9
1625
8.3
811
9.1
1644
8.5
741
9.2
1613
7.7
590
8.6
1594
8.3
800
8.8
1608
7.9
686
Time Tracking
9.1
1475
8.0
571
8.8
1442
7.8
331
8.4
1385
7.8
252
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Mobile Time Tracking
9.2
1448
8.2
368
Administration
Feature Not Available
8.1
393
8.7
1416
8.1
424
8.7
1441
7.8
370
8.5
1416
8.0
310
9.0
1413
8.5
491
Platform
8.6
1407
8.2
479
7.8
1279
7.7
336
8.1
1311
7.7
224
9.0
1389
8.3
466
9.0
1376
7.6
373
Feature Not Available
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
1663
7.7
729
7.6
1566
7.6
537
7.9
1538
7.7
380
8.9
1625
8.3
811
9.1
1644
8.5
741
9.2
1613
7.7
590
8.6
1594
8.3
800
8.8
1608
7.9
686
Platform
8.5
1663
7.7
729
7.6
1566
7.6
537
7.9
1538
7.7
380
8.9
1625
8.3
811
9.1
1644
8.5
741
9.2
1613
7.7
590
8.6
1594
8.3
800
8.8
1608
7.9
686
Workforce Management Platform Features
8.7
15
8.3
105
9.0
1162
8.0
123
9.1
1174
8.3
209
8.8
1137
8.0
209
8.4
1109
Feature Not Available
Feature Not Available
7.9
128
8.4
1085
8.1
150
8.9
1111
8.5
221
8.8
1105
7.7
104
9.2
1147
8.2
133
Categories
Categories
Shared Categories
Connecteam and UKG Pro are categorized as Employee Recognition, Employee Engagement, Time Tracking, and Workforce Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Intranet, Employee Scheduling, Restaurant Management, Cleaning Services, Field Service Management, and Help Desk
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
What is UltiPro system?
42 Comments
C
This is a great overview of UKG Pro! It's interesting how it handles everything from hiring to retirement. Speaking of organizing content, I've been using a...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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