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At a Glance
Connecteam
Connecteam
Star Rating
(3,496)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plans
TrackTik
TrackTik
Star Rating
(61)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TrackTik
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Connecteam excels in ease of use with a score of 9.1, while TrackTik trails behind at 8.3. Reviewers mention that Connecteam's intuitive interface and user-friendly design make it easy for small businesses to onboard new employees quickly.
  • Reviewers say that Connecteam's quality of support is outstanding, scoring 9.2 compared to TrackTik's 8.1. Users on G2 highlight the responsive customer service and extensive knowledge base provided by Connecteam, which helps resolve issues promptly.
  • Users say that Connecteam shines in shift scheduling with a score of 9.2, while TrackTik scores 9.0. Reviewers mention that Connecteam's scheduling feature allows for easy drag-and-drop functionality, making it simple to manage shifts and employee availability.
  • Reviewers mention that Connecteam offers superior self-service capabilities, scoring 9.1 against TrackTik's 8.1. Users report that the self-service portal in Connecteam allows employees to manage their schedules and requests efficiently, enhancing overall productivity.
  • G2 users highlight Connecteam's performance score of 9.1, which outperforms TrackTik's 8.7. Reviewers say that Connecteam's robust performance tracking features provide valuable insights into employee productivity and project progress.
  • Users on G2 report that Connecteam's customization options score 8.7, while TrackTik's are at 8.0. Reviewers mention that Connecteam allows businesses to tailor the software to their specific needs, making it a more flexible solution for small businesses.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Browse all 5 pricing plans
TrackTik
No pricing available
Free Trial
Connecteam
Free Trial is available
TrackTik
No trial information available
Ratings
Meets Requirements
8.9
3,226
8.4
46
Ease of Use
9.0
3,307
8.2
47
Ease of Setup
8.9
3,144
7.3
40
Ease of Admin
9.0
2,860
8.0
39
Quality of Support
9.1
2,648
8.1
44
Has the product been a good partner in doing business?
9.3
2,729
8.5
39
Product Direction (% positive)
9.5
3,253
7.8
47
Features by Category
8.8
247
Not enough data
Ticket and Case Management
9.0
94
Not enough data
9.0
93
Not enough data
9.0
91
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
9.0
89
Not enough data
9.0
89
Not enough data
8.9
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
90
Not enough data
Feature Not Available
Not enough data
9.1
88
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
234
Not enough data
Feature Not Available
Not enough data
9.1
235
Not enough data
8.4
222
Not enough data
8.6
221
Not enough data
8.7
228
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
1,381
Not enough data
Automation
8.6
1325
Not enough data
Logistics
8.6
1287
Not enough data
8.5
1275
Not enough data
8.3
1292
Not enough data
Management
8.8
1299
Not enough data
8.9
1297
Not enough data
8.7
1300
Not enough data
9.1
1315
Not enough data
9.1
1302
Not enough data
9.1
1320
Not enough data
8.6
1260
Not enough data
Monitoring
8.4
1263
Not enough data
8.5
1253
Not enough data
8.0
1225
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
8.1
521
Not enough data
Business Instant Messaging
8.8
494
Not enough data
9.1
511
Not enough data
8.7
490
Not enough data
Business Instant Messaging
7.8
466
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
495
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
HIPAA Compliant MessagingHide 8 FeaturesShow 8 Features
9.4
45
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
8.5
43
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
7.7
46
Not enough data
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
8.5
518
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
8.5
361
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Employee CommunicationsHide 25 FeaturesShow 25 Features
8.4
1,337
Not enough data
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
988
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
966
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
8.6
1,472
Not enough data
Platform Basics
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1380
Not enough data
Feature Not Available
Not enough data
8.8
412
Not enough data
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
7.7
238
Not enough data
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
8.6
107
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
1,724
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1662
Not enough data
7.6
1566
Not enough data
7.9
1538
Not enough data
8.9
1625
Not enough data
9.1
1643
Not enough data
9.2
1612
Not enough data
8.6
1594
Not enough data
8.8
1607
Not enough data
8.7
1,527
Not enough data
Time Tracking
9.1
1474
Not enough data
8.8
1441
Not enough data
8.4
1385
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1448
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1416
Not enough data
8.7
1441
Not enough data
8.5
1416
Not enough data
9.0
1413
Not enough data
Platform
8.6
1407
Not enough data
7.8
1279
Not enough data
8.1
1311
Not enough data
9.0
1389
Not enough data
9.0
1376
Not enough data
Feature Not Available
Not enough data
8.7
1,794
Not enough data
Platform
8.5
1662
Not enough data
7.6
1566
Not enough data
7.9
1538
Not enough data
8.9
1625
Not enough data
9.1
1643
Not enough data
9.2
1612
Not enough data
8.6
1594
Not enough data
8.8
1607
Not enough data
Workforce Management Platform Features
8.7
15
Not enough data
9.0
1162
Not enough data
9.1
1174
Not enough data
8.8
1137
Not enough data
8.4
1108
Not enough data
Feature Not Available
Not enough data
8.4
1085
Not enough data
8.9
1111
Not enough data
8.8
1106
Not enough data
9.2
1145
Not enough data
Reviews
Reviewers' Company Size
Connecteam
Connecteam
Small-Business(50 or fewer emp.)
85.5%
Mid-Market(51-1000 emp.)
14.1%
Enterprise(> 1000 emp.)
0.4%
TrackTik
TrackTik
Small-Business(50 or fewer emp.)
33.9%
Mid-Market(51-1000 emp.)
45.8%
Enterprise(> 1000 emp.)
20.3%
Reviewers' Industry
Connecteam
Connecteam
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.1%
TrackTik
TrackTik
Security and Investigations
79.7%
Manufacturing
1.7%
Staffing and Recruiting
1.7%
Recreational Facilities and Services
1.7%
Public Safety
1.7%
Other
13.6%
Alternatives
Connecteam
Connecteam Alternatives
Deputy
Deputy
Add Deputy
Homebase
Homebase
Add Homebase
When I Work
When I Work
Add When I Work
Humanity Schedule by TCP
Humanity Schedule by TCP
Add Humanity Schedule by TCP
TrackTik
TrackTik Alternatives
Rhombus
Rhombus
Add Rhombus
FacilityOS
FacilityOS
Add FacilityOS
Resolver
Resolver
Add Resolver
Coram AI
Coram AI
Add Coram AI
Discussions
Connecteam
Connecteam Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
Is a phone number mandatory for each employee?
2 Comments
Are annual plans paid in advance?
2 Comments
TrackTik
TrackTik Discussions
How TrackTik works?
1 Comment
Andrew K.
AK
It works very well. Everything costs money though, so watch out for that. Every feature and every tab costs more, a lot more. Other similar programs, like...Read more
Monty the Mongoose crying
TrackTik has no more discussions with answers