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At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
Free 10 Users
Starting at $0.00 Per Month
Connecteam
Star Rating
(3,393)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansToast
Star Rating
(329)4.2 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Toast excels in its POS system, with features like "Table Management" and "Kitchen Ticketing" receiving high praise for their efficiency in restaurant operations, while Connecteam's POS functionality is noted to be lacking, with a lower rating of 4.8.
- Reviewers mention that Connecteam offers superior "Employee Scheduling" capabilities, scoring 9.2 compared to Toast's 7.7, making it a better choice for businesses needing robust scheduling tools.
- G2 users highlight that Toast's "Time & Attendance Tracking" is highly effective, scoring 9.0, while Connecteam's similar feature scores slightly higher at 9.1, indicating a competitive edge in tracking employee hours.
- Users on G2 say that Connecteam shines in "Team Communication" with a score of 9.3, thanks to features like "Group Messaging" and "Private Messaging," which facilitate better collaboration among team members compared to Toast's offerings.
- Reviewers mention that Toast's "Customer Support" is rated lower at 7.7, while Connecteam boasts a score of 9.2, indicating that users find Connecteam more responsive and helpful when issues arise.
- Users report that Connecteam's "Self-Service Capabilities" are highly rated at 9.0, allowing employees to manage their own schedules and requests effectively, whereas Toast's self-service features are not as robust, leading to potential inefficiencies.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Connecteam
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
8.9
3,155
8.5
252
Ease of Use
9.0
3,231
8.9
252
Ease of Setup
8.9
3,072
8.2
167
Ease of Admin
9.0
2,812
8.5
159
Quality of Support
9.1
2,587
7.7
246
Has the product been a good partner in doing business?
9.3
2,682
8.3
160
Product Direction (% positive)
9.5
3,178
8.3
242
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.8
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
226
Not enough data
Feature Not Available
Not enough data
9.1
224
Not enough data
8.4
217
Not enough data
8.6
217
Not enough data
8.7
220
Not enough data
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
8.5
1654
7.5
36
7.6
1558
7.3
28
7.9
1532
8.1
25
8.9
1613
8.4
40
9.1
1630
7.9
38
9.2
1598
8.2
34
8.6
1584
8.1
40
8.8
1599
8.1
37
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
147
Not enough data
7.9
86
Not enough data
7.6
70
Not enough data
8.2
112
Not enough data
8.7
149
Not enough data
8.1
90
Meal Service
Not enough data
8.8
142
Not enough data
8.9
113
Not enough data
8.7
146
Not enough data
8.8
140
Not enough data
8.6
124
Automation
8.6
1320
Not enough data
Logistics
8.6
1283
Not enough data
8.5
1271
Not enough data
8.3
1288
Not enough data
Management
8.8
1294
Not enough data
8.9
1292
Not enough data
8.7
1295
Not enough data
9.1
1310
Not enough data
9.1
1298
Not enough data
9.1
1315
Not enough data
8.6
1256
Not enough data
Monitoring
8.4
1259
Not enough data
8.5
1249
Not enough data
8.0
1220
Not enough data
Business Instant Messaging
8.8
490
Not enough data
9.1
504
Not enough data
8.7
485
Not enough data
Business Instant Messaging
7.7
461
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
489
Not enough data
9.0
486
Not enough data
8.0
465
Not enough data
Generative AI - Business Instant Messaging
7.5
369
Not enough data
AI - Business Instant Messaging
7.4
369
Not enough data
7.7
368
Not enough data
7.3
366
Not enough data
7.5
367
Not enough data
Agentic AI - Business Instant Messaging
7.4
91
Not enough data
7.7
90
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
40
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.8
42
8.5
73
8.2
42
8.3
58
Back Office
7.5
42
8.7
64
9.0
41
8.1
69
8.3
44
8.6
71
Feature Not Available
7.8
45
Front of Office
6.4
38
9.2
81
Feature Not Available
8.7
62
6.3
39
8.8
76
5.8
37
7.3
40
Platform Data
Feature Not Available
9.0
72
Agentic AI - Restaurant Management
8.1
7
Feature Not Available
8.1
7
Feature Not Available
8.1
7
Not enough data
8.1
7
Feature Not Available
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Feature Not Available
Generative AI
7.0
37
Feature Not Available
6.4
36
Feature Not Available
Guide Options
8.0
459
Not enough data
8.2
469
Not enough data
8.4
473
Not enough data
8.7
482
Not enough data
8.9
481
Not enough data
Guide Tools
8.5
457
Not enough data
8.4
461
Not enough data
8.5
460
Not enough data
8.4
457
Not enough data
Access Options
8.2
446
Not enough data
8.9
468
Not enough data
8.7
456
Not enough data
Functionality
7.9
322
Not enough data
8.9
346
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
338
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1247
Not enough data
7.9
1210
Not enough data
8.9
1261
Not enough data
Feature Not Available
Not enough data
8.3
1205
Not enough data
Employee Engagement
8.7
1250
Not enough data
8.9
1233
Not enough data
9.0
1231
Not enough data
7.9
1178
Not enough data
9.1
1257
Not enough data
8.9
1045
Not enough data
8.2
995
Not enough data
9.0
1043
Not enough data
User Experience & Accessibility - Employee Communications
8.8
998
Not enough data
8.5
996
Not enough data
8.2
965
Not enough data
8.5
984
Not enough data
Content Distribution - Employee Communications
8.6
994
Not enough data
7.8
959
Not enough data
8.0
963
Not enough data
Additional Features - Employee Communications
8.4
975
Not enough data
8.2
973
Not enough data
7.8
957
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
137
Not enough data
Platform Basics
8.4
1381
Not enough data
9.0
1430
Not enough data
9.1
1426
Not enough data
Platform Content
8.4
1393
Not enough data
8.3
1359
Not enough data
8.3
1375
Not enough data
Platform Additional Functionality
7.9
1274
Not enough data
9.1
1392
Not enough data
Feature Not Available
Not enough data
8.7
1378
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
390
Not enough data
9.1
388
Not enough data
9.3
383
Not enough data
Platform Content
8.8
381
Not enough data
8.7
373
Not enough data
8.7
384
Not enough data
Platform Additional Functionality
8.1
365
Not enough data
9.3
380
Not enough data
7.7
362
Not enough data
9.1
370
Not enough data
8.6
374
Not enough data
Generative AI
7.1
56
Not enough data
6.9
55
Not enough data
Before the Job
8.4
222
Not enough data
8.7
217
Not enough data
8.9
224
Not enough data
7.6
211
Not enough data
On the Job
8.8
220
Not enough data
9.2
224
Not enough data
7.7
213
Not enough data
7.2
209
Not enough data
7.1
205
Not enough data
After the Job
8.2
216
Not enough data
8.2
212
Not enough data
6.3
201
Not enough data
6.6
206
Not enough data
Agentic AI - Field Service Management
7.1
29
Not enough data
7.1
29
Not enough data
7.3
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
95
Not enough data
8.6
92
Not enough data
8.6
93
Not enough data
8.5
91
Not enough data
8.5
92
Not enough data
8.9
92
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
97
Not enough data
9.4
94
Not enough data
9.1
96
Not enough data
9.0
97
Not enough data
Operations - Frontline Worker Communication Platforms
8.9
95
Not enough data
8.5
91
Not enough data
8.8
93
Not enough data
8.7
91
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
766
Not enough data
8.2
754
Not enough data
Platform Content
8.3
744
Not enough data
8.3
739
Not enough data
8.2
737
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
742
Not enough data
8.2
737
Not enough data
8.6
772
Not enough data
8.4
741
Not enough data
Platform
8.5
1654
7.5
36
7.6
1558
7.3
28
7.9
1532
8.1
25
8.9
1613
8.4
40
9.1
1630
7.9
38
9.2
1598
8.2
34
8.6
1584
8.1
40
8.8
1599
8.1
37
Time Tracking
9.1
1454
Not enough data
8.8
1432
Not enough data
8.4
1377
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1438
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1408
Not enough data
8.7
1433
Not enough data
8.5
1408
Not enough data
9.0
1404
Not enough data
Platform
8.6
1398
Not enough data
7.8
1272
Not enough data
8.1
1305
Not enough data
9.0
1382
Not enough data
9.0
1370
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1654
7.5
36
7.6
1558
7.3
28
7.9
1532
8.1
25
8.9
1613
8.4
40
9.1
1630
7.9
38
9.2
1598
8.2
34
8.6
1584
8.1
40
8.8
1599
8.1
37
Workforce Management Platform Features
Feature Not Available
Not enough data
9.0
1124
Not enough data
9.1
1135
Not enough data
8.8
1115
Not enough data
8.4
1096
Not enough data
Feature Not Available
Not enough data
8.4
1073
Not enough data
8.9
1092
Not enough data
8.8
1087
Not enough data
9.2
1117
Not enough data
Categories
Categories
Shared Categories
Connecteam and Toast are categorized as Restaurant Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.4%
Retail
5.6%
Hospital & Health Care
5.4%
Health, Wellness and Fitness
4.5%
Hospitality
4.3%
Other
67.9%
Restaurants
53.2%
Food & Beverages
26.1%
Hospitality
6.8%
Accounting
1.6%
Real Estate
1.0%
Other
11.3%
Alternatives
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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