Compare Connecteam and Textline 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (69.1% of reviews)
Entry-Level Pricing
Free 10 Users
Contact Us
Connecteam
Star Rating
(3,501)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansTextline
Star Rating
(377)4.7 out of 5
Market Segments
Small-Business (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in providing a comprehensive platform for team management, with features like scheduling, time tracking, and task updates all integrated into one app. Users appreciate the elimination of app-hopping, which helps maintain organization and communication.
- Users say that Textline is particularly effective for direct communication, especially in healthcare settings. Reviewers highlight its ability to send concise messages to patients, ensuring that important information reaches them without the uncertainty of voicemails.
- According to verified reviews, Connecteam's user-friendly interface and intuitive onboarding process make it easy for teams to get started quickly. One user noted that it has been instrumental in managing staff across various locations, showcasing its versatility for remote teams.
- Reviewers mention that Textline shines in customer support, with users praising the responsiveness and helpfulness of their service team. This level of support can be crucial for businesses relying on timely communication for marketing and customer engagement.
- G2 reviewers highlight that while Connecteam has a higher overall satisfaction score, Textline's ease of use is also well-regarded, with users finding it straightforward for marketing SMS promotions. This suggests that both platforms cater well to their respective audiences, though Connecteam may offer more comprehensive features.
- Users report that Connecteam's unique features, such as the celebration and rewards system, foster a positive team culture, which is especially beneficial for remote teams. This aspect of employee engagement is something that sets Connecteam apart in the competitive landscape.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Textline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Connecteam
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
8.9
3,228
9.2
338
Ease of Use
9.0
3,308
9.3
350
Ease of Setup
8.9
3,145
9.2
305
Ease of Admin
9.0
2,859
9.1
188
Quality of Support
9.1
2,651
9.4
332
Has the product been a good partner in doing business?
9.2
2,728
9.3
188
Product Direction (% positive)
9.5
3,254
9.1
344
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
Feature Not Available
Not enough data
8.6
25
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
24
Not enough data
Feature Not Available
Not enough data
7.7
24
Not enough data
7.6
25
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.5
31
Not enough data
8.2
30
Not enough data
9.4
31
Not enough data
Feature Not Available
Not enough data
7.1
31
Not enough data
8.3
30
Not enough data
7.3
30
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
31
Not enough data
7.0
31
Not enough data
7.7
32
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.9
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
233
Not enough data
Feature Not Available
Feature Not Available
9.1
234
Not enough data
8.4
220
Not enough data
8.6
220
Not enough data
8.6
227
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
67
Not enough data
Feature Not Available
Channels
Not enough data
6.9
63
Not enough data
7.3
63
Not enough data
9.2
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
63
Not enough data
8.2
62
Not enough data
7.7
60
Not enough data
7.6
60
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1324
Not enough data
Logistics
8.6
1286
Not enough data
8.5
1274
Not enough data
8.3
1291
Not enough data
Management
8.8
1298
Not enough data
8.9
1296
Not enough data
8.7
1299
Not enough data
9.1
1314
Not enough data
9.1
1301
Not enough data
9.1
1319
Not enough data
8.6
1259
Not enough data
Monitoring
8.4
1262
Not enough data
8.5
1252
Not enough data
8.0
1224
Not enough data
Business Instant Messaging
8.8
494
Not enough data
9.1
510
Not enough data
8.7
489
Not enough data
Business Instant Messaging
7.8
465
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
494
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
Platform
9.5
43
9.2
42
9.5
43
9.0
42
Feature Not Available
Feature Not Available
9.4
44
9.2
41
9.4
43
9.3
40
9.5
42
9.3
41
9.4
42
Feature Not Available
9.3
42
9.2
41
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Text Messaging
Not enough data
9.2
80
Not enough data
9.4
86
Not enough data
9.1
80
Not enough data
9.2
79
Not enough data
7.8
72
Not enough data
8.5
71
Not enough data
9.0
78
Not enough data
8.7
74
SMS Platform
Not enough data
8.0
71
Not enough data
9.0
72
Not enough data
Feature Not Available
Not enough data
8.1
67
Not enough data
7.4
65
Not enough data
8.0
71
Agentic AI - SMS Marketing
Not enough data
8.9
14
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
9.2
14
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
Platform Basics
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1380
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Survey Management
Not enough data
7.5
17
Not enough data
8.0
17
Not enough data
7.3
16
Not enough data
8.5
16
Survey Customization
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
7.2
16
Not enough data
7.2
15
Survey Insights
Not enough data
7.6
15
Not enough data
7.0
15
Not enough data
7.3
15
Not enough data
8.6
15
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
172
Not enough data
8.5
165
Not enough data
8.4
165
Not enough data
9.0
169
Support Automation
Not enough data
8.5
166
Not enough data
8.6
166
Not enough data
8.7
166
Not enough data
8.4
169
Generative AI
Not enough data
7.1
79
Not enough data
6.8
78
Messaging Channels
Not enough data
9.4
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Administration
Not enough data
8.5
63
Not enough data
8.2
63
Not enough data
7.3
62
Not enough data
7.8
62
Customer Support
Not enough data
9.6
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
62
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Feature Not Available
Feature Not Available
Not enough data
9.1
62
Not enough data
8.5
62
Not enough data
Feature Not Available
Not enough data
9.1
61
Not enough data
8.9
62
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.5
29
Not enough data
Feature Not Available
Not enough data
8.0
28
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
28
Not enough data
9.3
29
Not enough data
9.6
29
Not enough data
Feature Not Available
Not enough data
7.9
28
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
27
Not enough data
Feature Not Available
Not enough data
8.0
28
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Not enough data
Time Tracking
9.1
1473
Not enough data
8.8
1440
Not enough data
8.4
1383
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1446
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1414
Not enough data
8.7
1439
Not enough data
8.5
1414
Not enough data
9.0
1411
Not enough data
Platform
8.6
1405
Not enough data
7.8
1278
Not enough data
8.1
1310
Not enough data
9.0
1388
Not enough data
9.0
1375
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Not enough data
Workforce Management Platform Features
8.6
14
Not enough data
9.1
1161
Not enough data
9.1
1173
Not enough data
8.8
1136
Not enough data
8.4
1107
Not enough data
Feature Not Available
Not enough data
8.4
1083
Not enough data
8.9
1110
Not enough data
8.8
1104
Not enough data
9.2
1146
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.4
55
Not enough data
9.5
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
54
Categories
Categories
Shared Categories
Connecteam and Textline are categorized as HIPAA Compliant Messaging
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Textline is categorized as Conversational Support, SMS Marketing, Conversational Marketing, Mobile Marketing, Marketing Automation, Survey, Proactive Notification, Appointment Reminder, Customer Service Automation, and Live Chat
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.2%
Retail
5.6%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
6.9%
Consumer Services
5.8%
Insurance
5.5%
Transportation/Trucking/Railroad
4.4%
Other
70.6%
Alternatives
Discussions
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
Is Textline good?
2 Comments
GN
Our sales team find it very helpful. You can automate initial contact with customers. It's a lot easier to type on a computer then on a cell phone. We...Read more
Textline has no more discussions with answers
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