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At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
Free 10 Users
$0.00
Connecteam
Star Rating
(3,384)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansSlack
Star Rating
(37,434)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in its integrations, scoring 9.0, which allows seamless connectivity with various third-party applications. Reviewers mention that this feature significantly enhances productivity by streamlining workflows.
- Reviewers mention that Connecteam shines in quality of support, with a score of 9.1. Users appreciate the responsive customer service and helpful resources, making it easier to resolve issues quickly compared to Slack's score of 8.8.
- Users on G2 highlight that Slack's file sharing capabilities score 9.1, allowing for easy document collaboration. However, some reviewers note that Connecteam's file sharing, while effective, scores lower at 8.8, indicating a slight edge for Slack in this area.
- G2 users report that both platforms have strong mobile applications, each scoring 9.1. However, reviewers mention that Slack's mobile experience is often praised for its user-friendly interface, making it easier to stay connected on the go.
- Reviewers mention that while both products have similar scores for ease of use (Slack at 9.1 and Connecteam at 9.0), Slack's intuitive design is frequently highlighted as a key factor in user satisfaction, making it a preferred choice for many small businesses.
- Users say that Connecteam's product direction is highly rated at 9.5, indicating a strong commitment to continuous improvement and feature updates. In contrast, Slack's score of 8.7 suggests that while it is also evolving, users feel Connecteam is more proactive in addressing user needs.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Connecteam
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.9
3,151
9.2
30,718
Ease of Use
9.0
3,227
9.1
31,527
Ease of Setup
8.9
3,068
9.1
7,944
Ease of Admin
9.0
2,809
8.9
4,962
Quality of Support
9.1
2,583
8.8
21,303
Has the product been a good partner in doing business?
9.3
2,679
9.0
4,441
Product Direction (% positive)
9.5
3,174
8.7
30,032
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.8
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
225
Not enough data
Feature Not Available
Not enough data
9.1
223
Not enough data
8.5
216
Not enough data
8.6
216
Not enough data
8.7
219
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1320
Not enough data
Logistics
8.6
1283
Not enough data
8.5
1271
Not enough data
8.3
1288
Not enough data
Management
8.8
1294
Not enough data
8.9
1292
Not enough data
8.7
1295
Not enough data
9.1
1310
Not enough data
9.1
1298
Not enough data
9.1
1315
Not enough data
8.6
1256
Not enough data
Monitoring
8.4
1259
Not enough data
8.5
1249
Not enough data
8.0
1220
Not enough data
Business Instant Messaging
8.8
490
9.1
13786
9.1
504
9.0
14293
8.7
485
8.6
13651
Business Instant Messaging
7.7
461
8.5
10130
Feature Not Available
8.1
9475
Business Instant Messaging
9.1
489
9.1
13560
9.0
486
9.2
13215
8.0
465
9.0
11664
Generative AI - Business Instant Messaging
7.5
369
7.5
1466
AI - Business Instant Messaging
7.4
369
7.5
1455
7.7
368
7.9
1457
7.3
366
7.4
1439
7.5
367
7.4
1440
Agentic AI - Business Instant Messaging
7.4
91
7.6
861
7.7
90
7.6
855
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Setup
Not enough data
9.0
652
Not enough data
8.9
644
Not enough data
8.6
633
Not enough data
8.9
645
Management
Not enough data
9.0
640
Not enough data
8.6
627
Not enough data
8.8
633
Generative AI
Not enough data
7.7
548
Agentic AI - Workflow Management
Not enough data
7.6
267
Not enough data
7.9
263
Not enough data
8.0
270
Not enough data
7.9
267
Not enough data
7.9
266
Not enough data
7.8
266
Not enough data
8.0
266
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
40
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.8
42
Not enough data
8.2
42
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
6.4
36
Not enough data
Guide Options
8.0
459
Not enough data
8.2
469
Not enough data
8.4
473
Not enough data
8.7
482
Not enough data
8.9
481
Not enough data
Guide Tools
8.5
457
Not enough data
8.4
461
Not enough data
8.5
460
Not enough data
8.4
457
Not enough data
Access Options
8.2
446
Not enough data
8.9
468
Not enough data
8.7
456
Not enough data
Account Options
Not enough data
9.2
266
Not enough data
8.3
264
Not enough data
8.6
257
Not enough data
8.6
261
Not enough data
8.9
265
Not enough data
8.8
262
Q&A Tools
Not enough data
9.0
265
Not enough data
9.0
263
Not enough data
9.1
267
Not enough data
8.6
257
Not enough data
9.0
262
Not enough data
8.8
257
Not enough data
8.5
254
Not enough data
8.8
255
Not enough data
8.4
253
Functionality
7.9
322
Not enough data
8.9
346
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
338
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Knowledge Pages
Not enough data
8.4
322
Not enough data
8.3
326
Not enough data
8.0
315
Not enough data
8.0
312
Not enough data
7.9
309
Not enough data
8.3
310
Knowledge Dissemination
Not enough data
8.2
304
Not enough data
8.7
309
Not enough data
8.9
310
Not enough data
8.9
310
Not enough data
8.3
306
Not enough data
8.2
301
Not enough data
8.6
308
Not enough data
8.6
301
Not enough data
8.6
299
Agentic AI - Knowledge Base
Not enough data
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Information Distribution
8.6
1247
Not enough data
7.9
1210
Not enough data
8.9
1261
Not enough data
Feature Not Available
Not enough data
8.3
1205
Not enough data
Employee Engagement
8.7
1250
Not enough data
8.9
1233
Not enough data
9.0
1231
Not enough data
7.9
1178
Not enough data
9.1
1257
Not enough data
8.9
1045
Not enough data
8.2
995
Not enough data
9.0
1043
Not enough data
User Experience & Accessibility - Employee Communications
8.8
998
Not enough data
8.5
996
Not enough data
8.2
965
Not enough data
8.5
984
Not enough data
Content Distribution - Employee Communications
8.6
994
Not enough data
7.8
959
Not enough data
8.0
963
Not enough data
Additional Features - Employee Communications
8.4
975
Not enough data
8.2
973
Not enough data
7.8
957
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
137
Not enough data
Login Options
Not enough data
9.0
732
Not enough data
8.5
715
Productivity
Not enough data
8.0
699
Not enough data
8.2
703
Not enough data
8.6
705
Not enough data
7.8
685
Not enough data
7.9
682
Customization
Not enough data
8.5
695
Not enough data
9.0
706
Not enough data
8.6
687
Agentic AI - Unified Workspaces
Not enough data
7.4
384
Not enough data
7.5
382
Platform Basics
8.4
1381
Not enough data
9.0
1430
Not enough data
9.1
1426
Not enough data
Platform Content
8.4
1393
Not enough data
8.3
1359
Not enough data
8.3
1375
Not enough data
Platform Additional Functionality
7.9
1273
Not enough data
9.0
1390
Not enough data
Feature Not Available
Not enough data
8.7
1378
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
390
Not enough data
9.1
388
Not enough data
9.3
383
Not enough data
Platform Content
8.8
381
Not enough data
8.7
373
Not enough data
8.7
384
Not enough data
Platform Additional Functionality
8.1
365
Not enough data
9.3
380
Not enough data
7.7
362
Not enough data
9.1
370
Not enough data
8.6
374
Not enough data
Compatibility
Not enough data
8.9
80
Not enough data
8.9
82
Not enough data
8.8
78
Agentic AI - Enterprise Search Software
Not enough data
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Search Queries
Not enough data
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
AI powered search - Enterprise Search Software
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Functionality
Not enough data
8.8
78
Not enough data
8.9
77
Not enough data
8.9
79
Compatibility - Enterprise Search Software
Not enough data
8.8
14
Not enough data
8.7
13
Not enough data
8.9
14
Functionality - Enterprise Search Software
Not enough data
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Search Queries - Enterprise Search Software
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.2
13
Not enough data
8.9
14
Automation
Not enough data
8.8
1135
Not enough data
8.8
1122
Not enough data
8.5
1097
Administration
Not enough data
8.8
1116
Not enough data
8.6
1088
Not enough data
9.4
1123
Project management
Not enough data
8.7
1101
Not enough data
8.5
1081
Not enough data
8.5
1092
Not enough data
8.5
1086
Not enough data
8.5
1080
Not enough data
8.3
1057
Not enough data
8.2
1073
Workload
Not enough data
8.4
1046
Not enough data
8.8
1069
Not enough data
8.6
1048
Not enough data
8.4
1039
Communication & Collaboration
Not enough data
9.2
1089
Not enough data
9.0
1081
Not enough data
9.3
1084
Cost Management
Not enough data
8.0
1030
Not enough data
8.1
1030
Not enough data
8.1
1026
Integration
Not enough data
8.6
1039
Not enough data
8.4
1031
Not enough data
8.4
1018
Generative AI
Not enough data
7.5
979
Not enough data
7.6
975
Agentic AI - Work Management
Not enough data
7.6
482
Not enough data
7.7
479
Not enough data
8.0
478
Not enough data
7.7
480
Communication
Not enough data
9.4
1060
Not enough data
9.3
1054
Not enough data
8.8
1008
Not enough data
8.9
1002
Not enough data
9.1
1004
Content & Documents
Not enough data
9.1
1027
Not enough data
8.9
1008
Not enough data
8.7
1012
Not enough data
8.1
970
Controls
Not enough data
8.3
959
Not enough data
8.1
957
Not enough data
8.6
962
Not enough data
8.4
962
Not enough data
8.2
944
Project Management
Not enough data
8.4
956
Not enough data
8.3
946
Not enough data
8.5
949
Not enough data
8.6
947
Remote Collaboration
Not enough data
9.0
962
Not enough data
8.7
941
Not enough data
8.9
958
Not enough data
7.8
934
Generative AI
Not enough data
7.2
895
Not enough data
7.3
894
Agentic AI - Project Collaboration
Not enough data
7.4
413
Not enough data
7.6
415
Generative AI
7.1
56
Not enough data
6.9
55
Not enough data
Before the Job
8.4
222
Not enough data
8.7
217
Not enough data
8.9
224
Not enough data
7.6
211
Not enough data
On the Job
8.8
220
Not enough data
9.2
224
Not enough data
7.7
213
Not enough data
7.2
209
Not enough data
7.1
205
Not enough data
After the Job
8.2
216
Not enough data
8.2
212
Not enough data
6.3
201
Not enough data
6.6
206
Not enough data
Agentic AI - Field Service Management
7.1
29
Not enough data
7.1
29
Not enough data
7.3
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
95
Not enough data
8.6
92
Not enough data
8.6
93
Not enough data
8.5
91
Not enough data
8.5
92
Not enough data
8.9
92
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
97
Not enough data
9.4
94
Not enough data
9.1
96
Not enough data
9.0
97
Not enough data
Operations - Frontline Worker Communication Platforms
8.9
95
Not enough data
8.5
91
Not enough data
8.8
93
Not enough data
8.7
91
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
261
Not enough data
7.5
261
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.3
8
Not enough data
8.8
8
Automatic Transcription - AI Note-taking Software
Not enough data
9.1
9
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.0
8
Language & Accent Support - AI Note-taking Software
Not enough data
8.9
9
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.7
9
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.5
10
Searchable Note Archives - AI Note-taking Software
Not enough data
8.1
8
Speaker Identification - AI Note-taking Software
Not enough data
8.7
9
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
766
Not enough data
8.2
754
Not enough data
Platform Content
8.3
744
Not enough data
8.3
739
Not enough data
8.2
737
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
742
Not enough data
8.2
737
Not enough data
8.6
772
Not enough data
8.4
741
Not enough data
Platform
8.5
1653
Not enough data
7.6
1557
Not enough data
7.9
1532
Not enough data
8.9
1612
Not enough data
9.1
1629
Not enough data
9.2
1597
Not enough data
8.6
1583
Not enough data
8.8
1598
Not enough data
Time Tracking
9.1
1453
Not enough data
8.8
1431
Not enough data
8.4
1376
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1436
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1408
Not enough data
8.7
1433
Not enough data
8.5
1408
Not enough data
9.0
1404
Not enough data
Platform
8.6
1398
Not enough data
7.8
1272
Not enough data
8.1
1305
Not enough data
9.0
1381
Not enough data
9.0
1369
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1653
Not enough data
7.6
1557
Not enough data
7.9
1532
Not enough data
8.9
1612
Not enough data
9.1
1629
Not enough data
9.2
1597
Not enough data
8.6
1583
Not enough data
8.8
1598
Not enough data
Workforce Management Platform Features
Feature Not Available
Not enough data
9.0
1122
Not enough data
9.1
1133
Not enough data
8.8
1115
Not enough data
8.4
1096
Not enough data
Feature Not Available
Not enough data
8.4
1073
Not enough data
8.9
1092
Not enough data
8.8
1086
Not enough data
9.2
1114
Not enough data
Categories
Categories
Shared Categories
Connecteam and Slack are categorized as Business Instant Messaging
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.4%
Retail
5.6%
Hospital & Health Care
5.4%
Health, Wellness and Fitness
4.5%
Hospitality
4.3%
Other
67.9%
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Alternatives
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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