Compare Connecteam and Slack 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (41.0% of reviews)
Entry-Level Pricing
Free 10 Users
$0.00
Connecteam
Star Rating
(3,499)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansSlack
Star Rating
(38,718)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in team communication, with users highlighting its ability to create secure channels for private discussions and seamless integrations with popular tools like Google and Microsoft apps. This makes it a preferred choice for organizations looking for robust messaging capabilities.
- Users say that Connecteam shines in its comprehensive HR and team management features, particularly for businesses needing time tracking and compliance solutions. Reviewers appreciate its user-friendly layout, which helps teams stay organized and improves visibility across various locations.
- According to verified reviews, Slack's overall user satisfaction is significantly higher, reflected in its G2 Score. Users frequently mention the platform's intuitive user experience and quick implementation, making it a go-to for teams that prioritize effective communication.
- Reviewers mention that while Connecteam offers a free entry-level option, Slack's free tier is also appealing, especially for small businesses. However, users note that Slack's extensive features and integrations provide a more powerful toolset for those willing to invest in a paid plan.
- G2 reviewers highlight that Connecteam's quality of support is a strong point, with many users praising the responsive customer service. In contrast, while Slack's support is generally good, some users feel it could be more accessible, especially during peak usage times.
- Users report that both platforms have mobile applications that perform well, but Slack's mobile experience is often noted for its smooth functionality and ease of use, allowing teams to stay connected on the go without missing a beat.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Connecteam
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.9
3,227
9.2
31,444
Ease of Use
9.0
3,307
9.2
32,317
Ease of Setup
8.9
3,144
9.2
8,652
Ease of Admin
9.0
2,859
8.9
5,267
Quality of Support
9.1
2,649
8.8
21,877
Has the product been a good partner in doing business?
9.2
2,728
9.1
4,746
Product Direction (% positive)
9.5
3,253
8.7
30,698
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.9
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
233
Not enough data
Feature Not Available
Not enough data
9.1
234
Not enough data
8.4
220
Not enough data
8.6
220
Not enough data
8.6
227
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1324
Not enough data
Logistics
8.6
1286
Not enough data
8.5
1274
Not enough data
8.3
1291
Not enough data
Management
8.8
1298
Not enough data
8.9
1296
Not enough data
8.7
1299
Not enough data
9.1
1314
Not enough data
9.1
1301
Not enough data
9.1
1319
Not enough data
8.6
1259
Not enough data
Monitoring
8.4
1262
Not enough data
8.5
1252
Not enough data
8.0
1224
Not enough data
Business Instant Messaging
8.8
494
9.1
13953
9.1
510
9.0
14490
8.7
489
8.6
13782
Business Instant Messaging
7.8
465
8.5
10234
Feature Not Available
8.1
9572
Business Instant Messaging
9.1
494
9.1
13673
9.0
490
9.2
13284
8.0
469
9.0
11830
Generative AI - Business Instant Messaging
7.5
372
7.6
1499
AI - Business Instant Messaging
7.4
373
7.5
1483
7.7
372
7.9
1489
7.3
369
7.4
1465
7.5
370
7.4
1467
Agentic AI - Business Instant Messaging
7.4
94
7.7
892
7.6
93
7.7
878
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Setup
Not enough data
9.1
682
Not enough data
8.9
675
Not enough data
8.7
653
Not enough data
8.9
691
Management
Not enough data
9.0
665
Not enough data
8.7
646
Not enough data
8.9
663
Generative AI
Not enough data
7.8
564
Agentic AI - Workflow Management
Not enough data
7.7
283
Not enough data
8.0
279
Not enough data
8.1
288
Not enough data
8.0
285
Not enough data
8.0
284
Not enough data
7.9
285
Not enough data
8.1
285
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
41
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
Account Options
Not enough data
9.2
288
Not enough data
8.4
282
Not enough data
8.7
275
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Q&A Tools
Not enough data
9.1
288
Not enough data
9.1
283
Not enough data
9.1
290
Not enough data
8.7
276
Not enough data
9.1
284
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
271
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Knowledge Pages
Not enough data
8.5
345
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
333
Knowledge Dissemination
Not enough data
8.2
324
Not enough data
8.8
330
Not enough data
9.0
337
Not enough data
8.9
336
Not enough data
8.4
333
Not enough data
8.3
321
Not enough data
8.7
336
Not enough data
8.6
324
Not enough data
8.6
318
Agentic AI - Knowledge Base
Not enough data
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
Login Options
Not enough data
9.1
775
Not enough data
8.5
743
Productivity
Not enough data
8.0
732
Not enough data
8.3
736
Not enough data
8.6
742
Not enough data
7.9
716
Not enough data
7.9
710
Customization
Not enough data
8.6
741
Not enough data
9.0
754
Not enough data
8.7
722
Agentic AI - Unified Workspaces
Not enough data
7.5
410
Not enough data
7.6
407
Platform Basics
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Not enough data
Platform Content
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Not enough data
Platform Additional Functionality
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1380
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Compatibility
Not enough data
9.0
96
Not enough data
9.1
99
Not enough data
8.9
90
Agentic AI - Enterprise Search Software
Not enough data
8.6
60
Not enough data
8.5
57
Not enough data
9.0
58
Not enough data
8.6
58
Not enough data
8.7
58
Not enough data
8.8
57
Search Queries
Not enough data
8.8
94
Not enough data
9.1
94
Not enough data
8.8
91
Not enough data
9.1
93
Not enough data
9.0
91
AI powered search - Enterprise Search Software
Not enough data
9.2
24
Not enough data
9.2
25
Not enough data
8.9
23
Functionality
Not enough data
8.9
90
Not enough data
8.9
90
Not enough data
9.2
97
Compatibility - Enterprise Search Software
Not enough data
9.4
27
Not enough data
9.3
25
Not enough data
9.1
26
Functionality - Enterprise Search Software
Not enough data
9.3
27
Not enough data
9.1
25
Not enough data
9.5
28
Search Queries - Enterprise Search Software
Not enough data
9.4
25
Not enough data
9.2
23
Not enough data
9.2
26
Not enough data
9.4
26
Automation
Not enough data
8.8
1231
Not enough data
8.8
1193
Not enough data
8.5
1168
Administration
Not enough data
8.8
1190
Not enough data
8.6
1134
Not enough data
9.4
1314
Project management
Not enough data
8.7
1166
Not enough data
8.5
1118
Not enough data
8.6
1139
Not enough data
8.5
1129
Not enough data
8.6
1135
Not enough data
8.3
1097
Not enough data
8.3
1123
Workload
Not enough data
8.4
1080
Not enough data
8.8
1161
Not enough data
8.6
1095
Not enough data
8.5
1089
Communication & Collaboration
Not enough data
9.4
1634
Not enough data
9.0
1286
Not enough data
9.4
1418
Cost Management
Not enough data
8.0
1073
Not enough data
8.2
1074
Not enough data
8.1
1066
Integration
Not enough data
8.7
1216
Not enough data
8.4
1081
Not enough data
8.4
1084
Generative AI
Not enough data
7.5
1023
Not enough data
7.7
1034
Agentic AI - Work Management
Not enough data
7.7
519
Not enough data
7.8
514
Not enough data
8.2
536
Not enough data
7.8
516
Communication
Not enough data
9.4
1185
Not enough data
9.4
1148
Not enough data
8.9
1061
Not enough data
8.9
1043
Not enough data
9.1
1057
Content & Documents
Not enough data
9.2
1109
Not enough data
8.9
1048
Not enough data
8.7
1070
Not enough data
8.2
1010
Controls
Not enough data
8.3
996
Not enough data
8.1
991
Not enough data
8.7
1005
Not enough data
8.4
1009
Not enough data
8.2
980
Project Management
Not enough data
8.4
1008
Not enough data
8.3
983
Not enough data
8.5
992
Not enough data
8.7
1000
Remote Collaboration
Not enough data
9.0
1002
Not enough data
8.7
978
Not enough data
9.0
995
Not enough data
7.9
962
Generative AI
Not enough data
7.3
933
Not enough data
7.4
935
Agentic AI - Project Collaboration
Not enough data
7.5
442
Not enough data
7.7
446
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.5
282
Not enough data
7.7
283
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
9.1
15
Not enough data
9.3
15
Automatic Transcription - AI Note-taking Software
Not enough data
9.6
16
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.4
15
Language & Accent Support - AI Note-taking Software
Not enough data
9.4
16
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.2
16
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.1
17
Searchable Note Archives - AI Note-taking Software
Not enough data
8.9
14
Speaker Identification - AI Note-taking Software
Not enough data
9.3
16
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Not enough data
Time Tracking
9.1
1473
Not enough data
8.8
1440
Not enough data
8.4
1383
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1446
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1414
Not enough data
8.7
1439
Not enough data
8.5
1414
Not enough data
9.0
1411
Not enough data
Platform
8.6
1405
Not enough data
7.8
1278
Not enough data
8.1
1310
Not enough data
9.0
1388
Not enough data
9.0
1375
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Not enough data
Workforce Management Platform Features
8.6
14
Not enough data
9.1
1160
Not enough data
9.1
1173
Not enough data
8.8
1136
Not enough data
8.4
1107
Not enough data
Feature Not Available
Not enough data
8.4
1083
Not enough data
8.9
1110
Not enough data
8.8
1104
Not enough data
9.2
1145
Not enough data
Categories
Categories
Shared Categories
Connecteam and Slack are categorized as Business Instant Messaging
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.4%
Other
55.0%
Alternatives
Discussions
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
22 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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