Introducing G2.ai, the future of software buying.Try now
Compare Connecteam and Flock 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zenzap
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Celayix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
goHappy
Visit Website
At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (48.0% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
Connecteam
Star Rating
(3,410)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansFlock
Star Rating
(288)4.4 out of 5
Market Segments
Small-Business (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FlockSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Connecteam excels in its ticket creation user experience, scoring 9.1, while Flock's ticket creation experience is not rated, indicating a potential gap in functionality for users needing robust ticket management.
- Reviewers mention that Connecteam's quality of support is rated at 9.2, significantly higher than Flock's 8.7, suggesting that users may find more reliable assistance and resources when using Connecteam.
- G2 users highlight that Connecteam offers superior workflow automation with a score of 8.7, while Flock's automation features are less emphasized, which may impact users looking for streamlined processes.
- Users on G2 note that Flock shines in instant messaging, with a score of 9.4 compared to Connecteam's 8.3, indicating that Flock may be the better choice for teams prioritizing real-time communication.
- Reviewers say that Connecteam's mobile application is rated at 9.1, providing a strong mobile experience, while Flock's mobile application is rated slightly lower at 8.9, which could affect users who rely heavily on mobile access.
- Users report that Connecteam's user authorization and HIPAA compliance features are rated exceptionally high at 9.6, making it a preferred choice for organizations needing stringent compliance, whereas Flock does not emphasize these features as strongly.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Flock
No pricing availableFree Trial
Connecteam
Free Trial is available
Flock
Free Trial is available
Ratings
Meets Requirements
8.9
3,163
8.8
233
Ease of Use
9.0
3,239
9.0
232
Ease of Setup
8.9
3,080
9.2
56
Ease of Admin
9.0
2,820
9.1
34
Quality of Support
9.1
2,593
8.6
189
Has the product been a good partner in doing business?
9.3
2,690
9.1
33
Product Direction (% positive)
9.5
3,186
8.6
227
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.8
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
227
Not enough data
Feature Not Available
Not enough data
9.1
226
Not enough data
8.5
219
Not enough data
8.6
218
Not enough data
8.7
222
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.6
1321
Not enough data
Logistics
8.6
1283
Not enough data
8.5
1271
Not enough data
8.3
1288
Not enough data
Management
8.8
1294
Not enough data
8.9
1292
Not enough data
8.7
1295
Not enough data
9.1
1310
Not enough data
9.1
1298
Not enough data
9.1
1315
Not enough data
8.6
1256
Not enough data
Monitoring
8.4
1259
Not enough data
8.5
1249
Not enough data
8.0
1220
Not enough data
Business Instant Messaging
8.8
490
9.1
156
9.1
505
8.8
158
8.7
485
8.4
153
Business Instant Messaging
7.7
461
8.5
127
Feature Not Available
8.1
126
Business Instant Messaging
9.1
489
8.9
152
9.0
486
9.0
155
8.0
465
8.5
135
Generative AI - Business Instant Messaging
7.5
369
8.1
8
AI - Business Instant Messaging
7.4
369
8.6
7
7.7
368
8.3
7
7.3
366
8.1
8
7.5
367
8.9
6
Agentic AI - Business Instant Messaging
7.4
91
8.3
5
7.7
90
8.0
5
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Not enough data
Platform Data
9.4
40
Not enough data
8.8
42
Not enough data
Platform Additional Functionality
9.1
40
Not enough data
9.0
40
Not enough data
8.8
40
Not enough data
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.8
42
Not enough data
8.2
42
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
6.4
36
Not enough data
Guide Options
8.0
459
Not enough data
8.2
469
Not enough data
8.4
473
Not enough data
8.7
482
Not enough data
8.9
481
Not enough data
Guide Tools
8.5
457
Not enough data
8.4
461
Not enough data
8.5
460
Not enough data
8.4
457
Not enough data
Access Options
8.2
446
Not enough data
8.9
468
Not enough data
8.7
456
Not enough data
Functionality
7.9
322
Not enough data
8.9
346
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
338
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1247
Not enough data
7.9
1210
Not enough data
8.9
1261
Not enough data
Feature Not Available
Not enough data
8.3
1205
Not enough data
Employee Engagement
8.7
1250
Not enough data
8.9
1233
Not enough data
9.0
1231
Not enough data
7.9
1178
Not enough data
9.1
1257
Not enough data
8.9
1045
Not enough data
8.2
995
Not enough data
9.0
1043
Not enough data
User Experience & Accessibility - Employee Communications
8.8
998
Not enough data
8.5
996
Not enough data
8.2
965
Not enough data
8.5
985
Not enough data
Content Distribution - Employee Communications
8.6
994
Not enough data
7.8
959
Not enough data
8.0
964
Not enough data
Additional Features - Employee Communications
8.4
975
Not enough data
8.2
973
Not enough data
7.8
957
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
137
Not enough data
Platform Basics
8.4
1381
Not enough data
9.0
1430
Not enough data
9.1
1426
Not enough data
Platform Content
8.4
1393
Not enough data
8.3
1359
Not enough data
8.3
1375
Not enough data
Platform Additional Functionality
7.9
1274
Not enough data
9.1
1394
Not enough data
Feature Not Available
Not enough data
8.7
1379
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.9
390
Not enough data
9.1
388
Not enough data
9.3
383
Not enough data
Platform Content
8.8
382
Not enough data
8.7
373
Not enough data
8.7
384
Not enough data
Platform Additional Functionality
8.1
365
Not enough data
9.3
380
Not enough data
7.7
362
Not enough data
9.1
370
Not enough data
8.6
374
Not enough data
Generative AI
7.1
56
Not enough data
6.9
55
Not enough data
Before the Job
8.4
222
Not enough data
8.7
218
Not enough data
8.9
224
Not enough data
7.6
211
Not enough data
On the Job
8.8
220
Not enough data
9.2
224
Not enough data
7.7
213
Not enough data
7.2
209
Not enough data
7.1
205
Not enough data
After the Job
8.2
216
Not enough data
8.2
212
Not enough data
6.3
201
Not enough data
6.6
206
Not enough data
Agentic AI - Field Service Management
7.1
29
Not enough data
7.1
29
Not enough data
7.3
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
95
Not enough data
8.6
92
Not enough data
8.6
93
Not enough data
8.5
91
Not enough data
8.5
92
Not enough data
8.9
92
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
97
Not enough data
9.4
94
Not enough data
9.1
96
Not enough data
9.0
97
Not enough data
Operations - Frontline Worker Communication Platforms
8.9
95
Not enough data
8.5
91
Not enough data
8.8
93
Not enough data
8.7
91
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Communication
Not enough data
8.6
57
Not enough data
9.1
64
Not enough data
9.2
55
Planning
Not enough data
9.2
69
Not enough data
8.8
70
Not enough data
8.9
52
Not enough data
8.9
62
Not enough data
8.8
53
Workflow Management
Not enough data
9.0
58
Not enough data
9.0
64
Not enough data
8.6
55
Not enough data
9.1
53
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
766
Not enough data
8.2
754
Not enough data
Platform Content
8.3
744
Not enough data
8.3
739
Not enough data
8.2
737
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
742
Not enough data
8.2
737
Not enough data
8.6
772
Not enough data
8.4
741
Not enough data
Platform
8.5
1655
Not enough data
7.6
1559
Not enough data
7.9
1532
Not enough data
8.9
1614
Not enough data
9.1
1632
Not enough data
9.2
1598
Not enough data
8.6
1584
Not enough data
8.8
1600
Not enough data
Time Tracking
9.1
1457
Not enough data
8.8
1434
Not enough data
8.4
1378
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1439
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1409
Not enough data
8.7
1434
Not enough data
8.5
1409
Not enough data
9.0
1406
Not enough data
Platform
8.6
1399
Not enough data
7.8
1272
Not enough data
8.1
1305
Not enough data
9.0
1382
Not enough data
9.0
1370
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1655
Not enough data
7.6
1559
Not enough data
7.9
1532
Not enough data
8.9
1614
Not enough data
9.1
1632
Not enough data
9.2
1598
Not enough data
8.6
1584
Not enough data
8.8
1600
Not enough data
Workforce Management Platform Features
Feature Not Available
Not enough data
9.0
1125
Not enough data
9.1
1137
Not enough data
8.8
1116
Not enough data
8.4
1096
Not enough data
Feature Not Available
Not enough data
8.4
1073
Not enough data
8.9
1092
Not enough data
8.8
1087
Not enough data
9.2
1117
Not enough data
Categories
Categories
Shared Categories
Connecteam and Flock are categorized as Business Instant Messaging
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Workforce Management, Field Service Management, and Help Desk
Flock is categorized as Product Management
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Flock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.4%
Retail
5.6%
Hospital & Health Care
5.4%
Health, Wellness and Fitness
4.5%
Hospitality
4.3%
Other
67.9%
Information Technology and Services
16.1%
Computer Software
10.0%
Marketing and Advertising
9.3%
Higher Education
4.7%
Financial Services
4.3%
Other
55.6%
Alternatives
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
What is Flock app?
2 Comments
JG
A business instant messaging software that is a really great alternative to Slack.Read more
How can I program my watches to receive Flock alerts?
1 Comment
VM
To receive Flock alerts on a smartwatch:
-Install the Flock app on your smartwatch.
-Connect your smartwatch to your phone via Bluetooth.
-Open the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
