# Conga CLM vs Zoho Contracts Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Conga CLM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zoho Contracts. Users appreciate the seamless integration with Salesforce, which allows them to trigger complex contracts directly from opportunity records, saving valuable time and effort.
- **According to verified reviews** , Conga CLM has a much larger volume of feedback, with 596 reviews compared to just 13 for Zoho Contracts. This suggests that users have a more robust base of experiences to draw from when evaluating Conga CLM, leading to a more reliable understanding of its capabilities.
- **Users say** that Conga CLM provides a well-organized contract process, handling approvals, versions, templates, and compliance smoothly. This level of organization is a standout feature that many users find essential for maintaining efficiency in their contract lifecycle management.
- **Reviewers mention** that while Zoho Contracts offers a structured platform that consolidates the entire contract lifecycle, it may not match the advanced features of Conga CLM. Users highlight the effectiveness of Zoho's standardized templates and clause library, which have improved consistency and reduced drafting time.
- **Users report** that both platforms have strong support features, but Conga CLM edges out slightly with a higher quality of support score. Reviewers appreciate the quick e-sign process and the smooth execution flow of the entire agreement lifecycle, which enhances their overall experience.
- **According to recent feedback** , Zoho Contracts is praised for its ability to streamline contract management, making it easier for users to track contracts and their statuses. However, some users express a desire for more advanced features that are present in Conga CLM, indicating a potential gap in functionality for more complex needs.



| | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 617 | 14 | 
| **Largest Market Segment** | Mid-Market (41.9% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | Contact Us 1 User Per Month | $25.00 1 user | 

---
## Top Pros & Cons

### Conga CLM

Pros:
- Ease of Use (82 reviews)
- Features (61 reviews)

Cons:
- Steep Learning Curve (31 reviews)
- Learning Curve (29 reviews)

### Zoho Contracts

Pros:
- Collaboration (1 reviews)
- Document Storage (1 reviews)

Cons:
- Adoption Issues (1 reviews)

---
## Ratings Comparison
| Rating | Conga CLM | Zoho Contracts | 
|---|---|---|
  | **Meets Requirements** | 8.4 (512 reviews) | 8.8 (13 reviews) | 
  | **Ease of Use** | 8.1 (516 reviews) | 8.7 (13 reviews) | 
  | **Ease of Setup** | 7.5 (382 reviews) | 8.3 (6 reviews) | 
  | **Ease of Admin** | 8.0 (357 reviews) | 8.7 (5 reviews) | 
  | **Quality of Support** | 8.5 (493 reviews) | 8.5 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (364 reviews) | 7.7 (5 reviews) | 
  | **Product Direction (% positive)** | 8.6 (506 reviews) | 10.0 (13 reviews) | 

---
## Pricing

### Conga CLM

#### Entry-Level Pricing

Plan: See Conga CLM in action

Price: Contact Us 1 User Per Month

Description: Reduce risk and contract cycle times with Conga CLM. Empower legal, sales, and procurement teams to streamline operations and manage complex enterprise-wide contracts with contract lifecycle management software integrated with responsible AI.  

Key Features:
- AI- Assisted Guidance - AI eliminates manual entry, flags errors, and aligns language with corporate policies. Embedded guidance and automation cut cycle times by up to 75%.  
- Secure Repository- Centralized, searchable contract storage for full portfolio visibility.   
- AI-Driven Structuring- Convert static documents into structured data for tracking and reporting  

[Learn more about Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews)

#### Free Trial

No

### Zoho Contracts

#### Entry-Level Pricing

Plan: STANDARD

Price: $25.00 1 user

Key Features:
- Built-in Contract Templates
- Contract Authoring, Sharing and Collaboration
- Approval Workflow

[Browse all 3 editions](https://www.g2.com/products/zoho-contracts/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.0/10 | 156 |
| **Zoho Contracts** | N/A | N/A |

#### Document Creation

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Customizability: Variables and Fields** | 8.1 (140 reviews) ✓ Verified | Not enough data | 
| **Template Creation and Flexibility** | 7.9 (143 reviews) ✓ Verified | Not enough data | 
| **Rich Media** | 7.6 (117 reviews) ✓ Verified | Not enough data | 
| **Online Document Creation** | 8.4 (136 reviews) ✓ Verified | Not enough data | 
| **PDF Creation** | 8.0 (143 reviews) ✓ Verified | Not enough data | 
| **Custom Branding** | 8.3 (141 reviews) ✓ Verified | Not enough data | 

#### Workflow

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Document Builder Interface** | 7.7 (137 reviews) ✓ Verified | Not enough data | 
| **Collaborative Creation** | 7.5 (113 reviews) ✓ Verified | Not enough data | 
| **Assembly and Approval Workflows** | 7.5 (109 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Engagement Tracking** | Feature Not Available | Not enough data | 
| **Proposal Effectiveness Reporting** | Feature Not Available | Not enough data | 
| **Reporting and Dashboards** | 8.0 (118 reviews) ✓ Verified | Not enough data | 

#### Administration and Platform

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **User, Role, and Access Management** | 8.3 (130 reviews) ✓ Verified | Not enough data | 
| **Alerts and Notifications** | 8.2 (135 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 8.5 (116 reviews) ✓ Verified | Not enough data | 
| **E-Signature Integration** | 8.4 (108 reviews) ✓ Verified | Not enough data | 
| **CPQ Integration** | 8.5 (68 reviews) ✓ Verified | Not enough data | 
| **API / Integrations** | 8.5 (87 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Generation** | 6.0 (5 reviews) | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.1/10 | 247 |
| **Zoho Contracts** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Contract Creation** | 8.6 (198 reviews) ✓ Verified | Not enough data | 
| **Contract Templates** | 8.3 (194 reviews) ✓ Verified | Not enough data | 
| **Contract Editing** | 8.1 (191 reviews) ✓ Verified | Not enough data | 
| **Contract Attachments** | 8.5 (202 reviews) ✓ Verified | Not enough data | 
| **Contract Collaboration** | 8.1 (168 reviews) ✓ Verified | Not enough data | 
| **Approval Process** | 8.3 (194 reviews) ✓ Verified | Not enough data | 
| **Notifications & Reminders** | 8.2 (210 reviews) ✓ Verified | Not enough data | 
| **Contract Database** | 8.8 (203 reviews) ✓ Verified | Not enough data | 
| **Integrations / APIs** | 8.1 (171 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.1 (199 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Generation** | 6.6 (36 reviews) | Not enough data | 
| **AI Text Summarization** | 6.9 (36 reviews) | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (10 reviews) | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.6/10 | 25 |
| **Zoho Contracts** | N/A | N/A |

#### Platform Basics 

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Data Extraction** | 8.6 (23 reviews) | Not enough data | 
| **Contract Comparisons** | 9.0 (19 reviews) | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Text Analytics** | 8.7 (21 reviews) | Not enough data | 
| **NLP** | 8.4 (19 reviews) | Not enough data | 
| **OCR** | 8.8 (19 reviews) | Not enough data | 

#### Contract Data

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Data Import** | 8.3 (18 reviews) | Not enough data | 
| **Data Export** | 8.3 (15 reviews) | Not enough data | 
| **Custom Reporting** | 8.5 (18 reviews) | Not enough data | 
| **Clause Identification and Mapping** | 8.4 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Summarization** | 7.9 (8 reviews) | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 8.5/10 | 135 |
| **Zoho Contracts** | 8.7/10 | 13 |

#### Contract Creation & Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Contract Creation** | 9.1 (108 reviews) | 8.8 (13 reviews) | 
| **Contract Templates** | 8.9 (109 reviews) | 8.6 (12 reviews) | 
| **Contract Editing** | 8.7 (109 reviews) | 8.5 (13 reviews) | 
| **Contract Attachments** | 8.9 (105 reviews) | 9.0 (12 reviews) | 

#### Collaboration

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Contract Collaboration** | 8.7 (107 reviews) | 8.8 (13 reviews) | 
| **Approval Process** | 8.9 (106 reviews) | 9.4 (13 reviews) | 

#### Other Platform Features

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Notifications & Reminders** | 8.8 (105 reviews) | 8.7 (13 reviews) | 
| **Contract Database** | 8.9 (107 reviews) | 8.7 (13 reviews) | 
| **Contract Compliance** | 8.8 (107 reviews) | 8.8 (12 reviews) | 
| **Integrations / APIs** | 8.6 (105 reviews) | 7.9 (12 reviews) | 
| **E-Signature** | 8.8 (111 reviews) | 9.0 (13 reviews) | 

#### Contract Data

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Reporting & Dashboards** | 8.6 (103 reviews) | 8.2 (12 reviews) | 
| **Advanced Contract Analytics** | 8.3 (104 reviews) | 8.5 (11 reviews) | 

#### Generative AI

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **AI Text Generation** | 7.0 (46 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (47 reviews) | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (32 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.3 (32 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | 8.7 (31 reviews) | Not enough data | 

### Legal Document Management

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | 9.5/10 | 10 |
| **Zoho Contracts** | N/A | N/A |

#### Storage and Collaboration - Legal Document Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Editing and Tracking** | 9.6 (9 reviews) | Not enough data | 
| **Centralised Database** | 9.6 (9 reviews) | Not enough data | 
| **Accessibility and Permission for Sharing** | 9.6 (9 reviews) | Not enough data | 
| **Document Storage** | 9.6 (9 reviews) | Not enough data | 

#### Document Management - Legal Document Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Search and Retreival** | 9.6 (9 reviews) | Not enough data | 
| **Synchronization of Data** | 9.6 (9 reviews) | Not enough data | 
| **Versioning** | 9.6 (9 reviews) | Not enough data | 

#### Analysis - Legal Document Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Document Review** | 9.6 (9 reviews) | Not enough data | 
| **Legal Analytics** | 9.6 (9 reviews) | Not enough data | 

#### Artificial Intelligence - Legal Document Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **AI Automation** | 9.3 (9 reviews) | Not enough data | 

#### Accessibility - Legal Document Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Cross-Platform Access** | 9.6 (9 reviews) | Not enough data | 

#### Agentic AI - Legal Document Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (9 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | N/A | N/A |
| **Zoho Contracts** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Conga CLM** | N/A | N/A |
| **Zoho Contracts** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **File Type Support** | 9.2 (8 reviews) | Not enough data | 
| **Metadata** | 8.3 (7 reviews) | Not enough data | 
| **OCR Scanning** | 7.7 (5 reviews) | Not enough data | 
| **Versioning** | 8.6 (6 reviews) | Not enough data | 
| **Collaboration** | 8.3 (7 reviews) | Not enough data | 
| **Document Assembly** | 7.8 (6 reviews) | Not enough data | 
| **Form Creation** | 8.8 (7 reviews) | Not enough data | 
| **Portals and Sites** | 7.4 (7 reviews) | Not enough data | 
| **Disposition** | 8.6 (7 reviews) | Not enough data | 
| **Search** | 8.3 (7 reviews) | Not enough data | 
| **Web Interface** | 8.1 (6 reviews) | Not enough data | 
| **Mobile Apps** | 7.7 (5 reviews) | Not enough data | 

#### Workflow

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Process Automation** | 7.5 (6 reviews) | Not enough data | 
| **Conditions** | 6.9 (6 reviews) | Not enough data | 
| **Activities** | 7.5 (6 reviews) | Not enough data | 
| **Records Management** | 7.9 (7 reviews) | Not enough data | 
| **Case Management** | 8.0 (5 reviews) | Not enough data | 

#### Platform

| Feature | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Internationalization** | 7.6 (7 reviews) | Not enough data | 
| **Performance and Reliability** | 8.1 (7 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.3 (6 reviews) | Not enough data | 
| **System of Record Integration** | 7.7 (5 reviews) | Not enough data | 
| **APIs** | 8.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)

**Unique to Conga CLM (7):** [Legal Document Management Software](https://www.g2.com/categories/legal-document-management), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Proposal Software](https://www.g2.com/categories/proposal), [Contract Management Software](https://www.g2.com/categories/contract-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)



---
## Reviewer Demographics

### By Company Size

| Segment | Conga CLM | Zoho Contracts | 
|---|---|---|
| **Small-Business** | 20.2% | 42.9% | 
| **Mid-Market** | 41.9% | 50.0% | 
| **Enterprise** | 37.9% | 7.1% | 

### By Industry

#### Conga CLM

- **Information Technology and Services:** 14.0%
- **Computer Software:** 14.0%
- **Hospital & Health Care:** 6.1%
- **Marketing and Advertising:** 5.5%
- **Financial Services:** 5.1%
- **Non-Profit Organization Management:** 3.2%
- **Internet:** 2.7%
- **Biotechnology:** 2.4%
- **Medical Devices:** 2.2%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 42.6%

#### Zoho Contracts

- **Information Technology and Services:** 28.6%
- **Staffing and Recruiting:** 14.3%
- **E-Learning:** 14.3%
- **Accounting:** 14.3%
- **Higher Education:** 7.1%
- **Education Management:** 7.1%
- **Design:** 7.1%
- **Airlines/Aviation:** 7.1%

---
## Alternatives

### Alternatives to Conga CLM

- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3489 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (427 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews) — 4.2/5 stars (81 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (789 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)

### Alternatives to Zoho Contracts

- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (427 reviews)
- [Oneflow](https://www.g2.com/products/oneflow/reviews) — 4.4/5 stars (372 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (789 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (304 reviews)
- [Legistify](https://www.g2.com/products/legistify-legistify/reviews) — 5.0/5 stars (301 reviews)
- [SpotDraft](https://www.g2.com/products/spotdraft/reviews) — 4.5/5 stars (181 reviews)
- [Juro](https://www.g2.com/products/juro/reviews) — 4.6/5 stars (182 reviews)

---
## Top Discussions

### Conga CLM

- Title: [What is Conga Contract Intelligence (formerly Contract Wrangler) used for?](https://www.g2.com/discussions/what-is-conga-contract-intelligence-formerly-contract-wrangler-used-for) — 1 comment
  > **Top comment:** "It is a powerful tool designed to enhance the contract management process by leveraging AI and machine learning"
- Title: [How do you handle electronic signature?](https://www.g2.com/discussions/electronic-signature) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The eSignature Wizard has out-of-the-box functionality with DocuSign and Adobe Sign. 

The Wizard prompts the user for the document(s) to be included for..."
- Title: [How can we be sure timing is right to buy?](https://www.g2.com/discussions/timing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We get asked this question a lot and the answer is simple: What is the cost of doing nothing? Contracts aren't getting any easier to manage and your manual..."
- Title: [How hard is it to implement? Will we have to figure all this out on our own?](https://www.g2.com/discussions/implementation-eef9edb7-0f87-48a9-94d8-29700a8be667) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Conga Novatus provides activation, configuration, and training services as part of its core offering!

Every user gets personal 24/7 support and full..."
- Title: [Does Conga Novatus integrate with ERP, CPQ, CRM, or even our own homegrown system?](https://www.g2.com/discussions/5358-integrations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, our Integration capabilities are extremely flexible! 

Conga’s Technical Services experts have a 100% proven track record of integrating with any..."

### Zoho Contracts

- Title: [What is Zoho Contracts used for?](https://www.g2.com/discussions/what-is-zoho-contracts-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Zoho Contracts is comprehensive contract lifecycle management (CLM) software for storing and managing all agreements in a single place.

From creating..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/conga-conga-clm-vs-zoho-contracts)