# Conga Composer vs Medallia Experience Orchestration Comparison | | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | | **Total Reviews** | 905 | 5 | | **Largest Market Segment** | Mid-Market (47.4% of reviews) | Small-Business (60.0% of reviews) | | **Entry Level Price** | Contact Us 1 User or more, billed per month Per Month | No pricing available | --- ## Top Pros & Cons ### Conga Composer Pros: - Features (89 reviews) - Document Management (83 reviews) Cons: - Learning Curve (50 reviews) - Steep Learning Curve (31 reviews) ### Medallia Experience Orchestration Pros: - Insights (1 reviews) --- ## Ratings Comparison | Rating | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Meets Requirements** | 8.8 (685 reviews) | 9.0 (5 reviews) | | **Ease of Use** | 8.3 (692 reviews) | 9.3 (5 reviews) | | **Ease of Setup** | 7.9 (577 reviews) | Not enough data | | **Ease of Admin** | 8.1 (555 reviews) | Not enough data | | **Quality of Support** | 8.7 (665 reviews) | 8.7 (5 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (543 reviews) | Not enough data | | **Product Direction (% positive)** | 8.3 (651 reviews) | 10.0 (5 reviews) | --- ## Pricing ### Conga Composer #### Entry-Level Pricing Plan: Conga Composer Document Generation Price: Contact Us 1 User or more, billed per month Per Month Description: See Conga Composer in action. Create professional, high-converting documents, proposals, quotes, contracts, and invoices, by seamlessly pulling real-time data from your CRM, ERP, or any platform. Key Features: - One-Click, Batch, or No-Click Generation- Generate documents instantly using various launch methods to eliminate manual effort. - RESTful APIs- Embed document generation into any workflow or application with flexible API support. - Triggered Delivery Workflows- Automate document sending based on time or business events. [Learn more about Conga Composer](https://www.g2.com/products/conga-composer/reviews) #### Free Trial Yes ### Medallia Experience Orchestration #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Proposal | Product | Score | Reviews | |---|---|---| | **Conga Composer** | 8.6/10 | 211 | | **Medallia Experience Orchestration** | N/A | N/A | #### Document Creation | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Customizability: Variables and Fields** | 8.6 (177 reviews) ✓ Verified | Not enough data | | **Template Creation and Flexibility** | 8.6 (181 reviews) ✓ Verified | Not enough data | | **Rich Media** | 8.2 (142 reviews) ✓ Verified | Not enough data | | **Online Document Creation** | 8.9 (152 reviews) ✓ Verified | Not enough data | | **PDF Creation** | 9.0 (175 reviews) ✓ Verified | Not enough data | | **Custom Branding** | 9.0 (167 reviews) ✓ Verified | Not enough data | #### Workflow | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Document Builder Interface** | 8.4 (151 reviews) ✓ Verified | Not enough data | | **Collaborative Creation** | 8.2 (120 reviews) ✓ Verified | Not enough data | | **Assembly and Approval Workflows** | 8.6 (119 reviews) ✓ Verified | Not enough data | #### Analytics | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Engagement Tracking** | 8.4 (98 reviews) | Not enough data | | **Proposal Effectiveness Reporting** | 8.4 (98 reviews) | Not enough data | | **Reporting and Dashboards** | 8.5 (109 reviews) ✓ Verified | Not enough data | #### Administration and Platform | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **User, Role, and Access Management** | 8.8 (155 reviews) ✓ Verified | Not enough data | | **Alerts and Notifications** | 8.3 (130 reviews) ✓ Verified | Not enough data | | **CRM Integration** | 9.2 (162 reviews) ✓ Verified | Not enough data | | **E-Signature Integration** | 8.8 (125 reviews) ✓ Verified | Not enough data | | **CPQ Integration** | 8.9 (103 reviews) ✓ Verified | Not enough data | | **API / Integrations** | 8.8 (103 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **AI Text Generation** | 7.6 (20 reviews) | Not enough data | ### Document Generation | Product | Score | Reviews | |---|---|---| | **Conga Composer** | 7.7/10 | 253 | | **Medallia Experience Orchestration** | N/A | N/A | #### Data Sources | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Software** | 8.9 (215 reviews) | Not enough data | | **Spreadsheets** | 7.5 (150 reviews) | Not enough data | | **Documents** | 8.7 (202 reviews) | Not enough data | #### Generation | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Templates** | 8.9 (213 reviews) | Not enough data | | **Automation** | 8.7 (198 reviews) | Not enough data | | **Branding** | 8.5 (186 reviews) | Not enough data | #### Delivery | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Workflow** | 8.5 (172 reviews) | Not enough data | | **Schedule** | 8.1 (166 reviews) | Not enough data | | **Batch** | 8.3 (168 reviews) | Not enough data | #### Generative AI | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **AI Text Generation** | 7.1 (80 reviews) | Not enough data | | **AI Text Summarization** | 6.7 (77 reviews) | Not enough data | | **AI Text-to-Image** | 6.2 (77 reviews) | Not enough data | | **AI Image-to-Text** | 6.2 (76 reviews) | Not enough data | #### Agentic AI - Document Generation | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Autonomous Task Execution** | 5.3 (10 reviews) | Not enough data | ### Customer Journey Analytics | Product | Score | Reviews | |---|---|---| | **Conga Composer** | N/A | N/A | | **Medallia Experience Orchestration** | N/A | N/A | #### Platform Basics | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Dynamic Segmentation** | Not enough data | Not enough data | | **Journey Optimization** | Not enough data | Not enough data | #### Platform Data | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Journey Reporting** | Not enough data | Not enough data | | **Trends Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Advanced Data Filtering** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Journey Mapping** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Automated Alerts** | Not enough data | Not enough data | #### Agentic AI - Customer Journey Analytics | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Document Creation | Product | Score | Reviews | |---|---|---| | **Conga Composer** | 7.7/10 | 168 | | **Medallia Experience Orchestration** | N/A | N/A | #### Design | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Graphics** | 7.9 (134 reviews) | Not enough data | | **Templates** | 8.7 (143 reviews) | Not enough data | | **Themes** | 7.9 (133 reviews) | Not enough data | #### Collaboration | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Multi-User Collaboration** | 7.9 (135 reviews) | Not enough data | | **Real-Time Communication** | Feature Not Available | Not enough data | #### File Types | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Export** | 8.8 (150 reviews) | Not enough data | | **Import** | Feature Not Available | Not enough data | | **Web Publishing** | Feature Not Available | Not enough data | #### Edit & Revise | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Revision History** | 8.1 (138 reviews) | Not enough data | | **Suggestion Mode** | 7.6 (133 reviews) | Not enough data | | **Document Editor** | Feature Not Available | Not enough data | #### Integrate & Embed | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Calendar** | Feature Not Available | Not enough data | | **Website** | Feature Not Available | Not enough data | | **Applications** | 8.0 (138 reviews) | Not enough data | #### Operating System | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **PC Operating System** | 8.6 (132 reviews) | Not enough data | | **Mac Operating System** | 8.0 (122 reviews) | Not enough data | | **Linux Operating System** | 7.3 (108 reviews) | Not enough data | #### Generative AI | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **AI Text Generation** | 7.3 (62 reviews) | Not enough data | | **AI Text Summarization** | 7.2 (59 reviews) | Not enough data | | **AI Text-to-Image** | 6.5 (58 reviews) | Not enough data | | **AI Text-to-Speech** | 6.2 (57 reviews) | Not enough data | | **AI Image-to-Text** | 6.2 (57 reviews) | Not enough data | #### Agentic AI - Document Creation | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Proactive Assistance** | 5.3 (5 reviews) | Not enough data | ### API Documentation Management | Product | Score | Reviews | |---|---|---| | **Conga Composer** | 8.1/10 | 6 | | **Medallia Experience Orchestration** | N/A | N/A | #### Customization | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **SEO** | 8.1 (6 reviews) | Not enough data | | **API Contracts** | 9.2 (6 reviews) | Not enough data | | **Change Management** | 8.3 (6 reviews) | Not enough data | #### Organization | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Respository** | 8.1 (6 reviews) | Not enough data | | **Third-Party Integration** | 7.8 (6 reviews) | Not enough data | | **Access Management** | 9.2 (6 reviews) | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Conga Composer** | N/A | N/A | | **Medallia Experience Orchestration** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Unique to Conga Composer (7):** [Document Management Software](https://www.g2.com/categories/document-management), [API Documentation Management Software](https://www.g2.com/categories/api-documentation-management), [Document Generation Software](https://www.g2.com/categories/document-generation), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation), [Document Creation Software](https://www.g2.com/categories/document-creation), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Proposal Software](https://www.g2.com/categories/proposal) **Unique to Medallia Experience Orchestration (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Conga Composer | Medallia Experience Orchestration | |---|---|---| | **Small-Business** | 24.1% | 60.0% | | **Mid-Market** | 47.4% | 20.0% | | **Enterprise** | 28.5% | 20.0% | ### By Industry #### Conga Composer - **Information Technology and Services:** 15.5% - **Computer Software:** 8.9% - **Financial Services:** 6.6% - **Hospital & Health Care:** 4.5% - **Non-Profit Organization Management:** 4.0% - **Insurance:** 3.2% - **Marketing and Advertising:** 2.8% - **Construction:** 2.7% - **Education Management:** 2.7% - **Medical Devices:** 2.2% - **Other:** 47.1% #### Medallia Experience Orchestration - **Marketing and Advertising:** 20.0% - **Information Technology and Services:** 20.0% - **Information Services:** 20.0% - **Construction:** 20.0% - **Automotive:** 20.0% --- ## Alternatives ### Alternatives to Conga Composer - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3476 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews) - [Formstack Documents](https://www.g2.com/products/formstack-documents/reviews) — 4.5/5 stars (153 reviews) - [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (848 reviews) - [S-Docs](https://www.g2.com/products/s-docs/reviews) — 4.7/5 stars (128 reviews) - [Proposify](https://www.g2.com/products/proposify/reviews) — 4.6/5 stars (1133 reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5109 reviews) - [Qwilr](https://www.g2.com/products/qwilr/reviews) — 4.6/5 stars (895 reviews) - [Wondershare PDFelement](https://www.g2.com/products/wondershare-wondershare-pdfelement/reviews) — 4.5/5 stars (1044 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1066 reviews) ### Alternatives to Medallia Experience Orchestration - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) — 4.1/5 stars (347 reviews) - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14744 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2216 reviews) - [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews) - [Act-On](https://www.g2.com/products/act-on/reviews) — 4.1/5 stars (1069 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews) - [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) — 4.4/5 stars (1945 reviews) - [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1680 reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews) --- ## Top Discussions ### Conga Composer - Title: [What is Conga Composer?](https://www.g2.com/discussions/what-is-conga-composer) — 3 comments > **Top comment:** "I didnt get paid for my last reply. Plz release the payment before i answer this" - Title: [How to map parent child records in excel](https://www.g2.com/discussions/12703-how-to-map-parent-child-records-in-excel) — 1 comment, 1 upvote > **Top comment:** "Macros don’t do too well because it needs to happen at runtime. Instead, I dump the child data into a query on a separate tab in Excel and use sumifs or..." ### Medallia Experience Orchestration No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/conga-composer-vs-medallia-experience-orchestration)