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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free
Confluence
Star Rating
(4,157)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,328)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansConfluence vs Zoom Workplace
When assessing the two solutions, reviewers found Zoom Workplace easier to use, set up, and administer. Reviewers also preferred doing business with Zoom Workplace overall.
- Reviewers felt that Zoom Workplace meets the needs of their business better than Confluence.
- When comparing quality of ongoing product support, reviewers felt that Zoom Workplace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoom Workplace over Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Confluence
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.5
3,549
9.2
42,284
Ease of Use
8.0
3,579
9.1
42,420
Ease of Setup
8.2
1,083
9.1
13,574
Ease of Admin
8.0
823
9.0
12,262
Quality of Support
8.1
2,413
8.7
31,227
Has the product been a good partner in doing business?
8.5
742
9.1
11,444
Product Direction (% positive)
7.5
3,492
8.3
39,772
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6559
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
8.8
6013
|
Verified
Collaboration
Not enough data
8.6
5116
|
Verified
Not enough data
9.1
6753
|
Verified
Not enough data
9.0
6509
|
Verified
Not enough data
8.7
4982
|
Verified
Not enough data
9.3
7102
|
Verified
Functionality
Not enough data
8.5
5070
|
Verified
Not enough data
9.0
6320
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
Not enough data
8.6
500
Not enough data
8.7
517
Not enough data
8.5
499
Business Instant Messaging
Not enough data
9.0
499
Not enough data
9.2
504
Business Instant Messaging
Not enough data
8.9
496
Not enough data
8.9
502
Not enough data
8.5
495
Generative AI - Business Instant Messaging
Not enough data
8.5
174
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
65
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
Not enough data
9.0
16924
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13557
|
Verified
Not enough data
8.9
17369
|
Verified
Conferencing Options
Not enough data
9.1
19373
|
Verified
Not enough data
9.2
19515
|
Verified
Not enough data
9.3
21484
|
Verified
Application Tools
Not enough data
8.9
16003
|
Verified
Not enough data
9.1
19201
|
Verified
Not enough data
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Coordination Tools
Not enough data
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Knowledge Pages
8.5
751
Not enough data
8.4
723
Not enough data
8.8
751
Not enough data
8.3
640
Not enough data
7.8
426
Not enough data
8.6
486
Not enough data
Knowledge Dissemination
8.3
659
Not enough data
8.6
750
Not enough data
9.1
802
Not enough data
8.6
771
Not enough data
8.1
465
Not enough data
7.8
412
Not enough data
8.7
471
Not enough data
8.3
447
Not enough data
8.5
434
Not enough data
Agentic AI - Knowledge Base
7.5
167
Not enough data
7.5
166
Not enough data
7.4
165
Not enough data
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Automation
8.5
46
Not enough data
8.6
43
Not enough data
8.6
46
Not enough data
Administration
8.7
44
Not enough data
8.3
44
Not enough data
9.0
41
Not enough data
Project management
8.7
42
Not enough data
8.3
42
Not enough data
8.6
44
Not enough data
8.5
44
Not enough data
8.3
43
Not enough data
7.7
42
Not enough data
8.4
44
Not enough data
Workload
7.7
43
Not enough data
8.3
42
Not enough data
8.5
44
Not enough data
7.9
42
Not enough data
Communication & Collaboration
8.5
43
Not enough data
9.1
47
Not enough data
8.9
48
Not enough data
Cost Management
7.7
43
Not enough data
7.8
43
Not enough data
7.6
42
Not enough data
Integration
7.9
39
Not enough data
7.7
42
Not enough data
7.6
41
Not enough data
Generative AI
8.0
42
Not enough data
8.0
41
Not enough data
Agentic AI - Work Management
7.5
38
Not enough data
7.6
39
Not enough data
7.7
39
Not enough data
7.9
38
Not enough data
Communication
7.1
56
Not enough data
8.4
58
Not enough data
7.7
53
Not enough data
8.1
59
Not enough data
8.2
53
Not enough data
Content & Documents
8.9
58
Not enough data
8.9
58
Not enough data
8.7
55
Not enough data
8.9
58
Not enough data
Controls
8.4
53
Not enough data
8.6
54
Not enough data
8.6
55
Not enough data
8.0
52
Not enough data
8.2
52
Not enough data
Project Management
8.2
55
Not enough data
8.5
54
Not enough data
8.9
52
Not enough data
9.0
52
Not enough data
Remote Collaboration
9.1
55
Not enough data
8.8
55
Not enough data
8.7
53
Not enough data
7.1
52
Not enough data
Generative AI
7.8
53
Not enough data
7.7
52
Not enough data
Agentic AI - Project Collaboration
7.1
50
Not enough data
7.6
50
Not enough data
Collaboration Tools
Not enough data
9.2
30663
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14717
|
Verified
Not enough data
9.1
14802
|
Verified
Meeting Coordination
Not enough data
8.9
28053
|
Verified
Not enough data
9.0
27152
|
Verified
Not enough data
8.9
27459
|
Verified
Not enough data
9.0
15172
|
Verified
Software Type
Not enough data
8.9
26490
|
Verified
Not enough data
8.8
13939
|
Verified
Not enough data
9.2
15845
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
444
Not enough data
7.9
443
Not enough data
7.9
439
Calendar View
Not enough data
8.3
391
Not enough data
8.5
400
Shared Calendar
Not enough data
8.5
382
Not enough data
8.3
389
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
378
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.4
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
136
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Management and Discovery - IT Documentation
8.4
175
Not enough data
8.5
176
Not enough data
8.5
174
Not enough data
Operations - IT Documentation
8.4
171
Not enough data
8.0
173
Not enough data
8.2
171
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Zoom Workplace share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.3%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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