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# Confluence vs Upland RightAnswers Comparison - What are their main differences?

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ConfluenceUpland RightAnswers[+ Add Product](#)

Pricing

**Confluence**
Free Trial

**Free** 10 Users Per Month · Free

**Upland RightAnswers**
 **$45.00** 1 Users Per Month · Knowledge Unlimited

**Pricing Insights**
from reviews

Time to Implement

**Confluence**
1 monthFaster

Based on 9 responses

**Upland RightAnswers**
5 months

Based on 5 responses

Return on Investment

**Confluence**
11 months

Based on 9 responses

**Upland RightAnswers**
7 months4 months sooner

Based on 12 responses

Perceived Cost

**Confluence**
$$$$$

**Upland RightAnswers**
$$$$$

Average Discount

**Confluence**
9%

**Upland RightAnswers**
Not enough reviews yet

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

 ![Upland RightAnswers](https://images.g2crowd.com/uploads/product/hd_favicon/86dd55276e3da321c4e859f6b15f5e49/upland-rightanswers.svg "Upland RightAnswers")

G2 offers free advice on this comparison.

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AI AgentChat live and get a recommendation in minutes.

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**Pros & Cons**
from reviews

**Confluence**
[
Ease of Use (304)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews)[
Team Collaboration (213)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews)[
Not Intuitive (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews)[
Slow Performance (84)
](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews)

**Upland RightAnswers**
[
Ease of Use (10)
](https://www.g2.com/products/upland-rightanswers/reviews?filters%5Bsentiment_snippet%5D=1123464&qs=pros-and-cons#reviews)[
Customer Support (5)
](https://www.g2.com/products/upland-rightanswers/reviews?filters%5Bsentiment_snippet%5D=1124456&qs=pros-and-cons#reviews)[
Software Bugs (4)
](https://www.g2.com/products/upland-rightanswers/reviews?filters%5Bsentiment_snippet%5D=2014404&qs=pros-and-cons#reviews)[
AI Limitations (3)
](https://www.g2.com/products/upland-rightanswers/reviews?filters%5Bsentiment_snippet%5D=2014385&qs=pros-and-cons#reviews)

Integrations

**Confluence**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_180bd4ae1df16803bfc74a7dfcbf183d/10xbluejay.png "Product Avatar Image")

10xBluejay

](https://www.g2.com/products/10xbluejay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b32ccffba63378d7f13fbdc84576c3c/acuity.png "Product Avatar Image")

Acuity

](https://www.g2.com/products/acuity/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[
View all
](https://www.g2.com/products/confluence/integrations)

**Upland RightAnswers**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image")

Salesforce Platform

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image")

Salesforce Service Cloud

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[
View all
](https://www.g2.com/products/upland-rightanswers/integrations)

Screenshots

**Confluence**
 ![Confluence screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1522618/CSD-19718-01.png)

**Upland RightAnswers**
 ![Upland RightAnswers screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1385004/image-_2_.png)

**Ratings**
from reviews

Meets Requirements

**Confluence**

8.5

8.53,703

**Upland RightAnswers**

8.5

8.539

Ease of Use

**Confluence**

8.1

8.13,753

**Upland RightAnswers**

8.5

8.540

Ease of Setup

**Confluence**

8.3

8.31,241

**Upland RightAnswers**

8.0

8.038

Ease of Admin

**Confluence**

8.0

8.0905

**Upland RightAnswers**

8.4

8.431

Quality of Support

**Confluence**

8.1

8.12,538

**Upland RightAnswers**

9.0

9.036

Has the product been a good partner in doing business?

**Confluence**

8.5

8.5820

**Upland RightAnswers**

9.2

9.232

Product Direction (% positive)

**Confluence**

7.5

7.53,633

**Upland RightAnswers**

8.2

8.239

**Features**
ratings from reviews

Knowledge Base

8.3

1,104

8.5

18

Contact Center Knowledge Base

Not enough data

8.6

20

Work Management

8.6

102

Not enough data

Project Collaboration

8.5

133

Not enough data

Customer Self-Service

Not enough data

7.0

13

Unified Workspaces

8.5

78

Not enough data

IT Documentation

8.3

222

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
19.6%

Mid-Market(51-1000 emp.)
23.9%

Enterprise(\> 1000 emp.)
56.5%

Small-Business(50 or fewer emp.)
19.6%

Mid-Market(51-1000 emp.)
23.9%

Enterprise(\> 1000 emp.)
56.5%

**Reviewers' Industry**

[![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")](https://www.g2.com/products/confluence/reviews)
Confluence

Computer Software
20.9%

Information Technology and Services
19.6%

Internet
6.3%

Financial Services
5.5%

Marketing and Advertising
4.4%

Other
43.4%

[![Upland RightAnswers](https://images.g2crowd.com/uploads/product/hd_favicon/86dd55276e3da321c4e859f6b15f5e49/upland-rightanswers.svg "Upland RightAnswers")](https://www.g2.com/products/upland-rightanswers/reviews)
Upland RightAnswers

Information Technology and Services
23.9%

Financial Services
8.7%

Banking
6.5%

Retail
6.5%

Computer Software
6.5%

Other
47.8%

Alternatives

**Confluence Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

 ![Bitrix24](https://images.g2crowd.com/uploads/product/hd_favicon/b341f1fc6e58241db30cd7f55f9a4f31/bitrix24.svg "Bitrix24")

[
Bitrix24
](/products/bitrix24/reviews)

**Upland RightAnswers Alternatives**

 ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360")

[
Document360
](/products/document360/reviews)

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Bloomfire](https://images.g2crowd.com/uploads/product/hd_favicon/559a69dd7869db05605b636c82852460/bloomfire.svg "Bloomfire")

[
Bloomfire
](/products/bloomfire/reviews)

 ![Salesforce Service Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Salesforce Service Cloud")

[
Salesforce Service Cloud
](/products/agentforce-service-formerly-salesforce-service-cloud/reviews)