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# Confluence vs Upland Panviva Comparison - What are their main differences?

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ConfluenceUpland Panviva[+ Add Product](#)

Pricing

**Confluence**
Free Trial

**Free** 10 Users Per Month · Free

**$9.73** 150000 Users Per Month · Premium

**$5.16** 150000 Users Per Month · Standard

**Contact Us** Per Year · Enterprise

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**Upland Panviva**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Confluence**
$$$$$

**Upland Panviva**
$$$$$

Average Discount

**Confluence**
9%

**Upland Panviva**
Not enough reviews yet

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Time to Implement

**Confluence** 6 months
Based on 100 responses

**Upland Panviva** 6 months
Based on 100 responses

Return on Investment

**Confluence** 6 months
Based on 100 responses

**Upland Panviva** 6 months
Based on 100 responses

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

 ![Upland Panviva](https://images.g2crowd.com/uploads/product/hd_favicon/86dd55276e3da321c4e859f6b15f5e49/upland-panviva.svg "Upland Panviva")

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**Pros & Cons**
from reviews

**Confluence**

Ease of Use (304)

Team Collaboration (213)

Not Intuitive (84)

Slow Performance (84)

**Upland Panviva**

Accuracy (1)

Analytics (1)

Customization Issues (1)

Error Issues (1)

Integrations

**Confluence**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_180bd4ae1df16803bfc74a7dfcbf183d/10xbluejay.png "Product Avatar Image")

10xBluejay

](https://www.g2.com/products/10xbluejay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b32ccffba63378d7f13fbdc84576c3c/acuity.png "Product Avatar Image")

Acuity

](https://www.g2.com/products/acuity/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[
View all
](https://www.g2.com/products/confluence/integrations)

**Upland Panviva**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d429c8660d6295cd34688b7214ec0cb3/pcs-tms.png "Product Avatar Image")

PCS TMS

](https://www.g2.com/products/pcs-tms/reviews)[
View all
](https://www.g2.com/products/upland-panviva/integrations)

Screenshots

**Confluence**
 ![Confluence screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1522618/CSD-19718-01.png)

**Upland Panviva**
 ![Upland Panviva screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/162225/1.png)

**Ratings**
from reviews

Meets Requirements

**Confluence**

**8.5** /10

Based on 3,703 responses

**Upland Panviva**

**8.8** /10

Based on 81 responses

Ease of Use

**Confluence**

**8.1** /10

Based on 3,753 responses

**Upland Panviva**

**9.1** /10

Based on 85 responses

Ease of Setup

**Confluence**

**8.3** /10

Based on 1,241 responses

**Upland Panviva**

**8.4** /10

Based on 65 responses

Ease of Admin

**Confluence**

**8.0** /10

Based on 905 responses

**Upland Panviva**

**8.3** /10

Based on 62 responses

Quality of Support

**Confluence**

**8.1** /10

Based on 2,538 responses

**Upland Panviva**

**9.1** /10

Based on 82 responses

Has the product been a good partner in doing business?

**Confluence**

**8.5** /10

Based on 820 responses

**Upland Panviva**

**9.1** /10

Based on 60 responses

Product Direction (% positive)

**Confluence**

**7.5** /10

Based on 3,633 responses

**Upland Panviva**

**9.0** /10

Based on 83 responses

**Features**
ratings from reviews

Knowledge Base

**8.3** /10

Based on 1,105 responses

**8.2** /10

Based on 23 responses

Contact Center Knowledge Base

Not enough data

**8.3** /10

Based on 30 responses

Unified Workspaces

**8.5** /10

Based on 78 responses

Not enough data

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Work Management

**8.6** /10

Based on 102 responses

Not enough data

Project Collaboration

**8.5** /10

Based on 133 responses

Not enough data

Customer Self-Service

Not enough data

**8.7** /10

Based on 15 responses

IT Documentation

**8.3** /10

Based on 222 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
18.4%

Mid-Market(51-1000 emp.)
48.3%

Enterprise(\> 1000 emp.)
33.4%

Small-Business(50 or fewer emp.)
6.5%

Mid-Market(51-1000 emp.)
52.7%

Enterprise(\> 1000 emp.)
40.9%

Small-Business(50 or fewer emp.)
6.5%

Mid-Market(51-1000 emp.)
52.7%

Enterprise(\> 1000 emp.)
40.9%

**Reviewers' Industry**

[![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")](https://www.g2.com/products/confluence/reviews)
Confluence

Computer Software
20.9%

Information Technology and Services
19.6%

Internet
6.3%

Financial Services
5.5%

Marketing and Advertising
4.4%

Other
43.4%

[![Upland Panviva](https://images.g2crowd.com/uploads/product/hd_favicon/86dd55276e3da321c4e859f6b15f5e49/upland-panviva.svg "Upland Panviva")](https://www.g2.com/products/upland-panviva/reviews)
Upland Panviva

Hospital & Health Care
32.3%

Insurance
14.0%

Telecommunications
7.5%

Medical Practice
6.5%

Medical Devices
6.5%

Other
33.3%

Alternatives

**Confluence Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike")

[
Wrike
](/products/wrike/reviews)

 ![Bitrix24](https://images.g2crowd.com/uploads/product/hd_favicon/b341f1fc6e58241db30cd7f55f9a4f31/bitrix24.svg "Bitrix24")

[
Bitrix24
](/products/bitrix24/reviews)

**Upland Panviva Alternatives**

 ![livepro Knowledge Management](https://images.g2crowd.com/uploads/product/hd_favicon/e0472c6477543a610d28534461849e8c/livepro-knowledge-management.svg "livepro Knowledge Management")

[
livepro Knowledge Management
](/products/livepro-knowledge-management/reviews)

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Bloomfire](https://images.g2crowd.com/uploads/product/hd_favicon/559a69dd7869db05605b636c82852460/bloomfire.svg "Bloomfire")

[
Bloomfire
](/products/bloomfire/reviews)

 ![Salesforce Service Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Salesforce Service Cloud")

[
Salesforce Service Cloud
](/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

## Confluence vs Upland Panviva FAQs

Generated using AI

Last updated: November 14, 2026

### What is the difference between Confluence vs Upland Panviva?

Confluence is the stronger fit for collaborative, integrated documentation, while Upland Panviva is rated higher for ease of use and support.

| Dimension | [Confluence](https://www.g2.com/products/confluence/reviews) | [Upland Panviva](https://www.g2.com/products/upland-panviva/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.1/5 (4.3k+ reviews) | 4.6/5 (90+ reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup | 8.3/10 | 8.4/10 |
| Quality of Support | 8.1/10 | 9.1/10 |
| Top Reviewer-Cited Strength | Team collaboration, 200+ mentions | Accuracy, cited in recent reviews |

### What are the best alternatives to Confluence and Upland Panviva?

The top alternatives to Confluence and Upland Panviva are livepro Knowledge Management, Slack, and ClickUp.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Confluence](https://www.g2.com/products/confluence/reviews) | 4.1/5 (4.3k+ reviews) | Mid-Market | Recent reviewers cite cost as a concern, particularly as usage and add-ons scale. | Team collaboration, 200+ mentions |
| [Upland Panviva](https://www.g2.com/products/upland-panviva/reviews) | 4.6/5 (90+ reviews) | Mid-Market | — | In recent reviews, reviewers praise its ease of use and support. |
| [livepro Knowledge Management](https://www.g2.com/products/livepro-knowledge-management/reviews) | 4.8/5 (160+ reviews) | Mid-Market | — | — |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (40.4k+ reviews) | Mid-Market | — | — |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (15.6k+ reviews) | Small-Business | — | — |

### Is Confluence or Upland Panviva better for small businesses?

Neither Confluence nor Upland Panviva is established as the stronger small-business fit; both have Mid-Market as their largest reviewer segment.

### Which Knowledge Base platform has better integrations?

Confluence has the stronger integration signal, with 158+ all-time mentions of integrations compared with Upland Panviva’s recent reports of integration challenges.

### How do Confluence and Upland Panviva compare on customer support?

Upland Panviva leads Confluence on Quality of Support by 1.0 point, scoring 9.1/10 versus 8.1/10.

### Which is easier to implement, Confluence or Upland Panviva?

Confluence and Upland Panviva are at parity on Ease of Setup, scoring 8.3/10 and 8.4/10 respectively.

### Which product has better Organization?

Organization is the most frequently mentioned feature across Confluence and Upland Panviva reviews.