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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Mid-Market (51.6% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Confluence
Star Rating
(4,159)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansUpland Panviva
Star Rating
(93)4.6 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Upland PanvivaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in its Knowledge Base capabilities, scoring a remarkable 9.5, which allows for effective documentation and sharing of information. In contrast, Upland Panviva, while still strong, has a slightly lower score of 8.6 in this area, indicating that users may find Confluence more robust for knowledge management.
- Reviewers mention that Upland Panviva shines in Quality of Support, achieving a score of 9.2 compared to Confluence's 8.0. This suggests that users may experience more responsive and helpful customer service with Upland Panviva, which can be crucial for businesses needing timely assistance.
- G2 users highlight that Confluence's Content Editor is highly rated at 8.8, providing a user-friendly interface for creating and managing content. Upland Panviva, with a score of 8.3, may not offer the same level of ease, which could impact user experience when generating documentation.
- Users on G2 report that Upland Panviva's Role-Based Permission feature is particularly strong, scoring 9.4, which allows for better control over user access. In comparison, Confluence's score of 8.6 indicates that while it has good permissions management, it may not be as comprehensive as Upland Panviva's offering.
- Reviewers mention that Confluence's Versioning and Version History feature is well-received, scoring 8.9, which helps teams track changes effectively. Upland Panviva's score of 8.3 suggests that while it has versioning capabilities, users may find Confluence's implementation more beneficial for collaborative work.
- Users say that Upland Panviva's Mobile Optimization is rated at 8.0, which is decent but not as high as Confluence's 8.0. However, the overall user experience on mobile may still favor Confluence, as it is often noted for its responsive design and ease of access on various devices.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Upland Panviva
No pricing availableFree Trial
Confluence
Free Trial is available
Upland Panviva
No trial information availableRatings
Meets Requirements
8.5
3,551
8.8
79
Ease of Use
8.0
3,581
9.1
83
Ease of Setup
8.2
1,085
8.4
63
Ease of Admin
8.0
824
8.3
61
Quality of Support
8.1
2,415
9.1
80
Has the product been a good partner in doing business?
8.5
743
9.1
59
Product Direction (% positive)
7.5
3,494
9.0
81
Features by Category
Administration
Not enough data
8.4
24
Not enough data
8.4
24
Not enough data
8.5
24
Knowledge Management
Not enough data
9.5
27
Not enough data
8.7
25
Not enough data
7.7
25
Compliance
Not enough data
8.7
26
Not enough data
8.9
28
Not enough data
9.0
26
Not enough data
8.7
26
Customer Support
Not enough data
8.5
27
Not enough data
Feature Not Available
Not enough data
8.1
26
Data Security
Not enough data
7.9
26
Not enough data
7.7
25
Not enough data
8.5
26
Not enough data
6.7
26
Administration
Not enough data
8.0
24
Not enough data
9.2
25
Not enough data
9.1
27
Generative AI
Not enough data
6.3
18
Knowledge Pages
8.5
752
8.0
23
8.4
724
8.7
23
8.8
752
8.3
23
8.3
640
7.9
22
7.8
426
Feature Not Available
8.6
487
8.2
21
Knowledge Dissemination
8.3
659
7.8
22
8.6
751
8.6
22
9.1
804
8.9
22
8.6
772
8.3
22
8.1
467
Feature Not Available
7.8
412
Feature Not Available
8.7
472
8.8
21
8.3
447
6.7
19
8.5
434
8.1
21
Agentic AI - Knowledge Base
7.5
167
Not enough data
7.5
166
Not enough data
7.4
165
Not enough data
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Automation
8.5
46
Not enough data
8.6
43
Not enough data
8.6
46
Not enough data
Administration
8.7
44
Not enough data
8.3
44
Not enough data
9.0
41
Not enough data
Project management
8.7
42
Not enough data
8.3
42
Not enough data
8.6
44
Not enough data
8.5
44
Not enough data
8.3
43
Not enough data
7.7
42
Not enough data
8.4
44
Not enough data
Workload
7.7
43
Not enough data
8.3
42
Not enough data
8.5
44
Not enough data
7.9
42
Not enough data
Communication & Collaboration
8.5
43
Not enough data
9.1
47
Not enough data
8.9
48
Not enough data
Cost Management
7.7
43
Not enough data
7.8
43
Not enough data
7.6
42
Not enough data
Integration
7.9
39
Not enough data
7.7
42
Not enough data
7.6
41
Not enough data
Generative AI
8.0
42
Not enough data
8.0
41
Not enough data
Agentic AI - Work Management
7.5
38
Not enough data
7.6
39
Not enough data
7.7
39
Not enough data
7.9
38
Not enough data
Communication
7.1
56
Not enough data
8.4
59
Not enough data
7.7
54
Not enough data
8.1
60
Not enough data
8.2
53
Not enough data
Content & Documents
8.9
59
Not enough data
8.8
59
Not enough data
8.7
56
Not enough data
8.9
59
Not enough data
Controls
8.4
53
Not enough data
8.6
54
Not enough data
8.6
56
Not enough data
8.0
52
Not enough data
8.2
53
Not enough data
Project Management
8.2
55
Not enough data
8.5
54
Not enough data
8.9
53
Not enough data
9.0
52
Not enough data
Remote Collaboration
9.1
55
Not enough data
8.8
55
Not enough data
8.7
53
Not enough data
7.1
52
Not enough data
Generative AI
7.8
53
Not enough data
7.7
52
Not enough data
Agentic AI - Project Collaboration
7.1
50
Not enough data
7.6
50
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.0
14
Not enough data
8.2
12
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
9.5
10
Self-Service Platform
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
10
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.4
175
Not enough data
8.5
176
Not enough data
8.5
174
Not enough data
Operations - IT Documentation
8.4
171
Not enough data
8.0
173
Not enough data
8.2
172
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Upland Panviva are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Upland Panviva is categorized as Contact Center Knowledge Base, Customer Self-Service, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland Panviva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.3%
Hospital & Health Care
33.0%
Insurance
14.3%
Telecommunications
7.7%
Medical Devices
6.6%
Financial Services
6.6%
Other
31.9%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Upland Panviva has no discussions with answers
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