Compare Confluence and Smartsheet 
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$9.00 1 user Per Month
Confluence
Star Rating
(4,265)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,447)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in knowledge management, with users appreciating its deep integrations with tools like JIRA and Slack. They highlight the platform's ability to centralize team knowledge, making it easy to document project requirements and maintain meeting notes that are accessible to the entire team.
- Users say Smartsheet stands out for its real-time collaboration features, allowing teams to update and reorder tasks seamlessly. Reviewers find the platform's flexibility beneficial for organizing everything from simple task lists to complex workflows, which helps maintain clarity in chaotic work environments.
- According to verified reviews, Confluence offers a strong customization experience, with users praising its rich formatting styles and detailed permissions at both page and item levels. This level of control enhances the user experience, making it easier to tailor the platform to specific team needs.
- Reviewers mention that Smartsheet's dashboards and reporting tools are particularly helpful for project tracking and task management. Users appreciate how these features simplify sharing progress with senior management, making it easier to keep everyone aligned on project goals.
- G2 reviewers highlight that both platforms have similar scores for ease of setup, but Confluence users often find the onboarding process more intuitive, which can lead to quicker adoption within teams. This aspect is crucial for organizations looking to implement a new tool without extensive training.
- Users report that while Confluence shines in document management and collaboration, Smartsheet's automation features are a game-changer for streamlining repetitive tasks. This capability allows teams to focus more on strategic work rather than getting bogged down in manual processes.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Confluence
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.5
3,621
8.5
18,142
Ease of Use
8.0
3,672
8.4
18,385
Ease of Setup
8.3
1,171
8.3
10,176
Ease of Admin
8.0
843
8.5
7,622
Quality of Support
8.1
2,473
8.3
14,047
Has the product been a good partner in doing business?
8.5
761
8.6
7,071
Product Direction (% positive)
7.5
3,565
8.6
17,635
Features by Category
Tasks
Not enough data
8.7
10067
|
Verified
Not enough data
8.8
10070
|
Verified
Not enough data
8.5
9791
|
Verified
Not enough data
8.4
9471
|
Verified
Not enough data
8.1
9275
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9342
|
Verified
Not enough data
8.0
8802
|
Verified
Projects
Not enough data
8.6
9291
|
Verified
Not enough data
8.3
8632
|
Verified
Not enough data
8.2
8748
|
Verified
Not enough data
8.0
8665
|
Verified
Not enough data
8.2
8838
|
Verified
Not enough data
7.6
7602
|
Verified
Not enough data
8.0
8305
|
Verified
Not enough data
8.1
8866
|
Verified
Not enough data
7.8
7844
|
Verified
Not enough data
7.6
7447
|
Verified
Not enough data
7.6
7266
|
Verified
Resource Management
Not enough data
7.6
7742
|
Verified
Not enough data
7.6
7810
|
Verified
Not enough data
8.1
8443
|
Verified
Project Monitoring
Not enough data
7.8
7454
|
Verified
Not enough data
7.7
7563
|
Verified
Not enough data
8.2
8617
|
Verified
Generative AI
Not enough data
6.0
3063
Not enough data
6.1
3047
Agentic AI - Project Management
Not enough data
5.6
925
Not enough data
5.9
924
Not enough data
5.7
919
Not enough data
5.7
916
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
915
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Generative AI
Not enough data
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Knowledge Pages
8.5
784
Not enough data
8.4
740
Not enough data
8.8
786
Not enough data
8.3
656
Not enough data
7.8
439
Not enough data
8.6
525
Not enough data
Knowledge Dissemination
8.3
676
Not enough data
8.6
781
Not enough data
9.2
861
Not enough data
8.6
795
Not enough data
8.1
485
Not enough data
7.8
424
Not enough data
8.7
524
Not enough data
8.4
486
Not enough data
8.5
450
Not enough data
Agentic AI - Knowledge Base
7.7
180
Not enough data
7.7
180
Not enough data
7.6
180
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6926
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Automation
8.8
59
8.5
4248
8.8
58
8.3
4202
8.9
61
8.1
3937
Administration
8.9
61
8.2
4102
8.7
56
8.1
3883
9.2
56
8.8
4100
Project management
9.0
58
8.7
4166
8.6
58
8.2
3894
9.0
59
8.6
4176
8.7
57
8.3
4027
8.6
55
8.4
3945
8.1
54
8.0
3622
8.7
58
8.3
4065
Workload
8.2
56
8.0
3694
8.7
58
8.3
3936
8.8
58
8.0
3738
8.4
56
7.9
3552
Communication & Collaboration
8.9
57
8.1
3722
9.3
65
8.3
3917
9.2
66
8.8
4115
Cost Management
8.2
57
7.7
3427
8.3
56
7.8
3421
8.1
54
7.5
3232
Integration
8.4
53
7.4
3274
8.2
56
7.4
3324
8.2
55
7.4
3355
Generative AI
8.4
55
6.5
1653
8.4
54
6.5
1659
Agentic AI - Work Management
8.1
50
5.8
363
8.1
51
6.0
361
8.2
51
5.8
361
8.3
51
5.8
359
Communication
7.6
70
7.2
5663
8.7
72
7.6
6045
8.0
67
7.5
5801
8.4
74
7.7
5827
8.6
68
Feature Not Available
Content & Documents
9.0
77
8.4
7183
9.0
73
8.4
7124
8.9
74
8.0
6870
9.1
74
7.8
6095
Controls
8.6
65
8.0
6467
8.7
66
7.6
5486
8.8
69
8.2
6800
8.3
65
Feature Not Available
8.5
67
7.9
6083
Project Management
8.5
69
8.8
7423
8.7
67
8.7
7296
9.0
66
8.6
7161
9.2
68
7.9
6147
Remote Collaboration
9.1
69
8.4
6557
8.9
66
8.5
6737
8.9
67
8.4
6629
7.7
66
Feature Not Available
Generative AI
8.3
70
6.3
2273
8.1
68
6.3
2277
Agentic AI - Project Collaboration
7.6
63
5.7
427
8.0
62
5.6
428
Management and Discovery - IT Documentation
8.4
178
Not enough data
8.5
183
Not enough data
8.5
182
Not enough data
Operations - IT Documentation
8.4
179
Not enough data
8.0
174
Not enough data
8.2
174
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Smartsheet are categorized as Project Collaboration and Work Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
