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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$9.00 1 user Per Month
Confluence
Star Rating
(4,141)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,368)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in Document Management, scoring 9.2, which reviewers mention allows for seamless collaboration on documents and easy version control. In contrast, Smartsheet, with a score of 8.3, is noted for its project management capabilities but lacks the same depth in document handling.
- Reviewers mention that Confluence's Collaboration features, rated at 9.1, foster a highly interactive environment, making it easy for teams to work together in real-time. Smartsheet, while scoring 8.8, is seen as more task-oriented, which some users feel limits spontaneous collaboration.
- Users on G2 highlight Confluence's superior Integration capabilities, scoring 9.0, which allows for easy connections with various tools and platforms. In comparison, Smartsheet's integration score of 7.9 is seen as adequate but not as robust, leading to some frustration among users needing extensive integrations.
- Reviewers mention that Confluence's Customization options, rated at 8.7, provide flexibility in tailoring the workspace to specific team needs. Smartsheet, with a score of 8.3, offers customization but is often viewed as more rigid, limiting user creativity in setup.
- Users say that Confluence's Remote Work features, scoring 9.1, are particularly beneficial for distributed teams, allowing for effective collaboration regardless of location. Smartsheet, with a score of 8.8, is also supportive of remote work but lacks some of the intuitive features that Confluence offers.
- G2 users report that Confluence's Ease of Use score of 8.0 is bolstered by its user-friendly interface, making it accessible for new users. Smartsheet, while slightly higher at 8.4, is noted for having a steeper learning curve due to its more complex project management features.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Confluence
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.5
3,538
8.5
18,087
Ease of Use
8.0
3,568
8.4
18,325
Ease of Setup
8.2
1,072
8.3
10,119
Ease of Admin
8.0
823
8.5
7,594
Quality of Support
8.1
2,404
8.3
13,999
Has the product been a good partner in doing business?
8.5
742
8.6
7,044
Product Direction (% positive)
7.5
3,481
8.6
17,580
Features by Category
Tasks
Not enough data
8.7
10040
|
Verified
Not enough data
8.8
10046
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Not enough data
8.1
9259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Projects
Not enough data
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.6
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Not enough data
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Resource Management
Not enough data
7.6
7731
|
Verified
Not enough data
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Project Monitoring
Not enough data
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Generative AI
Not enough data
6.0
3055
Not enough data
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
918
Not enough data
5.9
919
Not enough data
5.7
911
Not enough data
5.7
910
Not enough data
5.6
910
Not enough data
5.6
906
Not enough data
5.8
908
Portfolio Management
Not enough data
7.9
4811
Not enough data
8.5
5516
Not enough data
8.0
4997
Not enough data
7.7
4601
Project Management
Not enough data
8.2
5417
Not enough data
8.3
5494
Not enough data
7.7
4621
Resource Management
Not enough data
7.8
4752
Not enough data
7.8
4821
Not enough data
7.9
4771
Data & Analytics
Not enough data
8.0
4982
Not enough data
8.0
5160
Not enough data
8.2
5074
Not enough data
7.5
4444
Strategy - Project and Portfolio Management
Not enough data
6.7
2050
Not enough data
7.6
2081
Not enough data
7.9
2059
Not enough data
7.6
2057
Not enough data
7.8
2051
Not enough data
7.6
2051
Not enough data
7.2
2032
Not enough data
7.6
2046
Not enough data
7.5
2034
Not enough data
7.8
2039
Setup
Not enough data
8.3
5149
Not enough data
Feature Not Available
Not enough data
8.1
5015
Not enough data
8.5
5384
Management
Not enough data
Feature Not Available
Not enough data
8.1
4647
Not enough data
7.5
4363
Generative AI
Not enough data
6.3
1814
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Knowledge Pages
8.5
743
Not enough data
8.4
721
Not enough data
8.8
744
Not enough data
8.3
639
Not enough data
7.8
425
Not enough data
8.6
482
Not enough data
Knowledge Dissemination
8.3
658
Not enough data
8.6
744
Not enough data
9.1
792
Not enough data
8.6
768
Not enough data
8.1
464
Not enough data
7.8
411
Not enough data
8.8
464
Not enough data
8.3
440
Not enough data
8.5
433
Not enough data
Agentic AI - Knowledge Base
7.5
166
Not enough data
7.5
165
Not enough data
7.4
164
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
8.5
45
8.5
4242
8.5
42
8.3
4197
8.6
44
8.1
3928
Administration
8.7
43
8.2
4097
8.3
43
8.1
3880
9.0
40
8.8
4095
Project management
8.7
42
8.7
4162
8.3
41
8.2
3890
8.6
43
8.6
4173
8.5
43
8.3
4021
8.4
42
8.4
3942
7.7
41
8.0
3619
8.3
42
8.3
4060
Workload
7.7
42
8.0
3690
8.3
42
8.3
3931
8.5
43
8.0
3734
8.0
41
7.9
3549
Communication & Collaboration
8.5
42
8.1
3719
9.1
46
8.3
3914
8.9
46
8.8
4109
Cost Management
7.7
42
7.7
3424
7.8
42
7.8
3418
7.6
41
7.5
3229
Integration
7.9
39
7.4
3271
7.7
41
7.4
3321
7.6
40
7.4
3352
Generative AI
8.0
41
6.5
1651
8.0
40
6.5
1657
Agentic AI - Work Management
7.6
37
5.8
361
7.6
38
6.0
360
7.8
38
5.8
360
8.0
37
5.8
358
Communication
7.1
56
7.2
5662
8.5
57
7.6
6044
7.7
52
7.5
5800
8.1
58
7.7
5826
8.3
52
Feature Not Available
Content & Documents
8.9
57
8.4
7178
8.9
57
8.4
7123
8.7
54
8.0
6868
8.9
56
7.8
6093
Controls
8.4
52
8.0
6467
8.6
53
7.6
5485
8.6
54
8.2
6798
8.0
51
Feature Not Available
8.2
51
7.9
6081
Project Management
8.3
53
8.8
7420
8.5
53
8.7
7293
8.9
51
8.6
7158
9.0
51
7.9
6145
Remote Collaboration
9.1
54
8.4
6555
8.8
54
8.5
6736
8.7
52
8.4
6628
7.2
51
Feature Not Available
Generative AI
7.8
52
6.3
2270
7.7
51
6.3
2274
Agentic AI - Project Collaboration
7.1
49
5.7
426
7.6
49
5.6
426
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
173
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
172
Not enough data
8.2
170
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Smartsheet are categorized as Project Collaboration and Work Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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