Compare Confluence and Hub 
Featured Products
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (72.5% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial
Confluence
Star Rating
(4,263)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansHub
Star Rating
(110)4.5 out of 5
Market Segments
Mid-Market (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its deep integrations with tools like JIRA and Slack, which enhances collaboration and knowledge sharing across teams. Users appreciate the rich formatting styles and granular permissions that allow for effective access control at both page and item levels.
- Users say Hub offers a user-friendly structure that simplifies content management, making it easy for administrators to tweak content and for staff to navigate. The search feature is highlighted for its ability to concisely display all relevant documents related to a searched topic, which aids in quick information retrieval.
- Reviewers mention that Confluence provides a robust platform for centralizing team knowledge, with users leveraging it to document project requirements and maintain meeting notes. This structured approach to knowledge management is seen as a significant advantage for teams looking to stay organized.
- According to verified reviews, Hub's recent updates and new features are appreciated for improving functionality and user experience. However, some users feel that while these updates are beneficial, they may not be as comprehensive as the established features offered by Confluence.
- G2 reviewers highlight that Confluence's ease of use is a strong point, with many users finding the platform intuitive for onboarding and daily tasks. In contrast, while Hub also scores well in usability, some users note that it may not match the same level of sophistication in features that Confluence provides.
- Users report that Confluence's overall quality and satisfaction metrics are significantly higher, reflecting a more favorable user experience. This is supported by a larger volume of reviews, indicating that many users find it to be a reliable partner in their business processes compared to Hub.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Hub
Get a Free Trial Branded to Your Business
Free Trial
Get in touch for a Free HUB Trial branded to your business, with full editing permissions, so you can get a real feel for how HUB could work for you. Book a demo to schedule a quick intro-call, then we'll set you up with a free trial in less than 48 hours.
- Dedicated HUB Trial
- Free Consultancy Sessions - to guide you through your trial's features
- Custom Branding
Free Trial
Confluence
Free Trial is available
Hub
Free Trial is available
Ratings
Meets Requirements
8.5
3,620
8.7
90
Ease of Use
8.0
3,671
8.8
92
Ease of Setup
8.3
1,170
8.8
68
Ease of Admin
8.0
842
8.7
69
Quality of Support
8.1
2,472
9.6
89
Has the product been a good partner in doing business?
8.5
760
9.3
66
Product Direction (% positive)
7.5
3,564
9.0
85
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.5
783
7.1
21
8.4
739
7.0
18
8.8
785
7.5
21
8.3
655
6.6
19
7.8
438
Feature Not Available
8.6
524
7.7
22
Knowledge Dissemination
8.3
675
7.9
22
8.6
780
8.5
26
9.2
860
8.1
22
8.6
794
7.7
22
8.1
484
6.7
22
7.8
423
7.2
18
8.7
523
8.0
20
8.4
485
7.3
17
8.5
449
6.8
16
Agentic AI - Knowledge Base
7.7
179
Not enough data
7.6
179
Not enough data
7.6
179
Feature Not Available
Information Distribution
Not enough data
8.7
44
Not enough data
8.1
30
Not enough data
8.3
38
Not enough data
8.1
35
Not enough data
7.3
19
Employee Engagement
Not enough data
7.9
28
Not enough data
8.0
27
Not enough data
8.7
37
Not enough data
6.7
16
Not enough data
8.7
35
Not enough data
8.3
6
Not enough data
8.0
5
Not enough data
6.7
5
User Experience & Accessibility - Employee Communications
Not enough data
7.7
5
Not enough data
8.3
6
Not enough data
7.0
5
Not enough data
7.3
5
Content Distribution - Employee Communications
Not enough data
8.3
6
Not enough data
8.0
5
Not enough data
6.9
6
Additional Features - Employee Communications
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
6.7
6
Agentic AI - Employee Communications
Not enough data
Feature Not Available
Not enough data
Not enough data
Content
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
7.0
5
Collaboration
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
Administration
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Not enough data
Workload
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Not enough data
Cost Management
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.4
55
Not enough data
8.4
54
Not enough data
Agentic AI - Work Management
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Not enough data
Communication
7.6
69
Not enough data
8.7
71
Not enough data
8.0
66
Not enough data
8.4
73
Not enough data
8.6
67
Not enough data
Content & Documents
9.0
76
Not enough data
9.0
72
Not enough data
8.8
73
Not enough data
9.0
73
Not enough data
Controls
8.6
64
Not enough data
8.7
65
Not enough data
8.8
68
Not enough data
8.3
64
Not enough data
8.5
66
Not enough data
Project Management
8.5
68
Not enough data
8.7
66
Not enough data
8.9
65
Not enough data
9.2
67
Not enough data
Remote Collaboration
9.1
68
Not enough data
8.9
65
Not enough data
8.9
66
Not enough data
7.6
65
Not enough data
Generative AI
8.3
69
Not enough data
8.1
67
Not enough data
Agentic AI - Project Collaboration
7.6
62
Not enough data
8.0
61
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
8.4
177
Not enough data
8.5
182
Not enough data
8.5
181
Not enough data
Operations - IT Documentation
8.4
178
Not enough data
8.0
173
Not enough data
8.2
173
Not enough data
Agentic AI - Employee Intranet
Not enough data
5.8
6
Not enough data
6.1
6
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.2
15
Not enough data
8.0
29
Not enough data
6.9
14
Platform Content
Not enough data
7.6
19
Not enough data
7.8
23
Not enough data
6.5
11
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.0
19
Not enough data
6.5
11
Not enough data
7.9
22
Not enough data
7.7
16
Platform
Not enough data
8.3
41
Not enough data
7.0
26
Not enough data
7.0
22
Not enough data
8.8
44
Not enough data
8.9
40
Not enough data
8.3
34
Not enough data
8.4
37
Not enough data
8.0
37
Categories
Categories
Shared Categories
Confluence and Hub are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Hub is categorized as Enterprise Social Networking (ESN), Employee Intranet, Employee Communications, Employee Engagement, and Client Portal
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.2%
Insurance
15.6%
Financial Services
7.3%
Hospital & Health Care
7.3%
Human Resources
6.4%
Leisure, Travel & Tourism
5.5%
Other
57.8%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
What is an intranet hub?
1 Comment
Official Response from Hub
The Hub is many things - a company intranet, a client portal, and employee engagement platform, a knowledge management centre... and much more.
The Hub aims...Read more
What are intranet softwares?
1 Comment
Official Response from Hub
Intranets can be many things to different organisations. At their heart, they provide businesses with a central space where teams can connect to the people,...Read more
What does Hub Intranet do?
1 Comment
Official Response from Hub
One of the best things about the Hub is it's adaptability. It can be utilised in a wide variety of ways by different organisations to suit their specific...Read more
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