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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Confluence
Star Rating
(4,138)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansOutline
Star Rating
(31)4.4 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutlineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in its versioning and version history feature, scoring 8.9, which allows teams to track changes effectively. In contrast, Outline's score of 8.1 indicates it may not provide the same level of detail in version control.
- Reviewers mention that Outline shines in ease of use, with a score of 9.3 compared to Confluence's 7.9. This suggests that new users may find Outline more intuitive and user-friendly right from the start.
- G2 users highlight Confluence's strong knowledge sharing capabilities, scoring 9.2, which facilitates collaboration among teams. Outline, while still effective, scored slightly lower at 9.1, indicating a minor difference in this area.
- Users on G2 report that Outline's file viewing capabilities are superior, with a score of 9.3, making it easier to access and view documents. Confluence's score of 8.4 suggests it may not be as efficient in this regard.
- Reviewers say that Confluence's templates feature is robust, scoring 8.5, which helps teams create consistent documentation. Outline's score of 7.8 indicates it may have fewer template options or less flexibility.
- Users report that Outline offers better upload functionality, scoring 9.0 compared to Confluence's 8.8, which may enhance the user experience when adding content to the platform.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Outline
No pricing availableFree Trial
Confluence
Free Trial is available
Outline
No trial information availableRatings
Meets Requirements
8.5
3,536
8.8
28
Ease of Use
8.0
3,566
9.3
28
Ease of Setup
8.2
1,070
8.1
6
Ease of Admin
8.0
823
9.2
6
Quality of Support
8.1
2,402
8.3
23
Has the product been a good partner in doing business?
8.5
742
9.0
5
Product Direction (% positive)
7.5
3,479
9.2
28
Features by Category
Knowledge Pages
8.5
741
7.8
16
8.4
720
8.5
17
8.8
742
8.2
17
8.3
639
8.7
14
7.8
425
8.0
15
8.6
481
8.8
19
Knowledge Dissemination
8.3
658
8.6
14
8.6
742
9.0
18
9.1
790
9.1
19
8.6
767
8.4
18
8.1
463
8.4
18
7.8
411
7.4
14
8.8
463
8.7
17
8.3
439
8.1
17
8.5
432
8.5
16
Agentic AI - Knowledge Base
7.5
166
Not enough data
7.5
165
Not enough data
7.4
164
Not enough data
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Automation
8.5
44
Not enough data
8.5
41
Not enough data
8.6
43
Not enough data
Administration
8.7
43
Not enough data
8.3
43
Not enough data
9.0
40
Not enough data
Project management
8.7
41
Not enough data
8.3
41
Not enough data
8.6
42
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
7.7
41
Not enough data
8.3
41
Not enough data
Workload
7.7
41
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.0
41
Not enough data
Communication & Collaboration
8.5
41
Not enough data
9.1
45
Not enough data
8.9
45
Not enough data
Cost Management
7.7
41
Not enough data
7.8
41
Not enough data
7.6
41
Not enough data
Integration
7.9
39
Not enough data
7.7
41
Not enough data
7.6
40
Not enough data
Generative AI
8.0
41
Not enough data
8.0
40
Not enough data
Agentic AI - Work Management
7.6
37
Not enough data
7.6
38
Not enough data
7.8
38
Not enough data
8.0
37
Not enough data
Communication
7.1
55
Not enough data
8.5
57
Not enough data
7.7
52
Not enough data
8.1
57
Not enough data
8.3
52
Not enough data
Content & Documents
8.9
56
Not enough data
8.9
56
Not enough data
8.7
54
Not enough data
8.9
56
Not enough data
Controls
8.4
52
Not enough data
8.6
53
Not enough data
8.6
54
Not enough data
8.0
51
Not enough data
8.2
51
Not enough data
Project Management
8.3
53
Not enough data
8.5
53
Not enough data
8.9
51
Not enough data
9.0
51
Not enough data
Remote Collaboration
9.1
54
Not enough data
8.8
54
Not enough data
8.7
52
Not enough data
7.2
51
Not enough data
Generative AI
7.8
52
Not enough data
7.7
51
Not enough data
Agentic AI - Project Collaboration
7.1
49
Not enough data
7.6
49
Not enough data
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
173
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
172
Not enough data
8.2
170
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Outline are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Outline has no unique categories
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Information Technology and Services
26.7%
Computer Software
13.3%
Marketing and Advertising
6.7%
Management Consulting
6.7%
Logistics and Supply Chain
6.7%
Other
40.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Outline has no discussions with answers
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