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Compare Confluence and Outline 
Featured Products
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Confluence
Star Rating
(4,238)4.1 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansOutline
Star Rating
(31)4.4 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutlineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in collaboration features, with users highlighting its ability for real-time editing and preventing knowledge loss when team members leave. This makes it particularly effective for large projects where documentation is crucial.
- Users say that Outline shines in its linking capabilities, automatically creating bidirectional links with the “@” tag, which enhances navigation and organization within documents. This feature is praised for its seamless integration into the workflow.
- Reviewers mention that Confluence offers a wide range of professional templates for meeting notes and project plans, making it a versatile tool for teams looking to standardize their documentation processes.
- According to verified reviews, Outline provides a user-friendly interface and rich markdown support, which appeals to users who prioritize speed and quality in their documentation tools.
- G2 reviewers highlight that while Confluence has a robust feature set, some users find it challenging to configure for specific workflows, which can lead to a steeper learning curve compared to Outline's more straightforward setup.
- Users report that both products have strong support features, but Outline's group-based permissions and controlled history access are particularly noted for enhancing security and document management, making it a good choice for smaller teams.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Outline
No pricing availableFree Trial
Confluence
Free Trial is available
Outline
No trial information availableRatings
Meets Requirements
8.5
3,600
8.8
28
Ease of Use
8.0
3,649
9.3
28
Ease of Setup
8.3
1,151
8.1
6
Ease of Admin
8.0
835
9.2
6
Quality of Support
8.1
2,458
8.3
23
Has the product been a good partner in doing business?
8.5
754
9.0
5
Product Direction (% positive)
7.5
3,545
9.2
28
Features by Category
Knowledge Pages
8.5
776
7.8
16
8.4
733
8.5
17
8.8
779
8.2
17
8.3
650
8.7
14
7.8
436
8.0
15
8.6
513
8.8
19
Knowledge Dissemination
8.3
671
8.6
14
8.6
772
9.0
18
9.2
843
9.1
19
8.6
790
8.4
18
8.1
478
8.4
18
7.8
420
7.4
14
8.7
511
8.7
17
8.3
474
8.1
17
8.5
445
8.5
16
Agentic AI - Knowledge Base
7.6
175
Not enough data
7.6
174
Not enough data
7.5
175
Not enough data
Login Options
9.4
49
Not enough data
8.6
39
Not enough data
Productivity
8.0
37
Not enough data
8.3
39
Not enough data
8.4
38
Not enough data
7.9
38
Not enough data
8.2
39
Not enough data
Customization
8.4
39
Not enough data
9.0
41
Not enough data
8.5
38
Not enough data
Agentic AI - Unified Workspaces
7.7
33
Not enough data
8.1
36
Not enough data
Automation
8.7
55
Not enough data
8.8
52
Not enough data
8.8
57
Not enough data
Administration
8.8
55
Not enough data
8.6
52
Not enough data
9.2
51
Not enough data
Project management
9.0
53
Not enough data
8.6
53
Not enough data
8.9
54
Not enough data
8.7
53
Not enough data
8.6
51
Not enough data
8.0
50
Not enough data
8.6
53
Not enough data
Workload
8.1
51
Not enough data
8.6
53
Not enough data
8.7
53
Not enough data
8.3
52
Not enough data
Communication & Collaboration
8.8
53
Not enough data
9.3
60
Not enough data
9.2
59
Not enough data
Cost Management
8.1
52
Not enough data
8.2
52
Not enough data
8.0
50
Not enough data
Integration
8.3
49
Not enough data
8.1
52
Not enough data
8.1
51
Not enough data
Generative AI
8.3
51
Not enough data
8.3
50
Not enough data
Agentic AI - Work Management
7.9
46
Not enough data
8.0
47
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
Communication
7.5
65
Not enough data
8.7
68
Not enough data
7.9
62
Not enough data
8.3
69
Not enough data
8.5
64
Not enough data
Content & Documents
9.0
71
Not enough data
9.0
68
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
Controls
8.5
60
Not enough data
8.7
61
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.4
62
Not enough data
Project Management
8.4
64
Not enough data
8.6
62
Not enough data
8.9
61
Not enough data
9.1
62
Not enough data
Remote Collaboration
9.1
64
Not enough data
8.9
61
Not enough data
8.8
62
Not enough data
7.5
61
Not enough data
Generative AI
8.2
65
Not enough data
8.0
63
Not enough data
Agentic AI - Project Collaboration
7.4
57
Not enough data
7.9
57
Not enough data
Management and Discovery - IT Documentation
8.4
176
Not enough data
8.5
181
Not enough data
8.5
180
Not enough data
Operations - IT Documentation
8.4
177
Not enough data
8.0
172
Not enough data
8.2
172
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Outline are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Outline has no unique categories
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.6%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Information Technology and Services
26.7%
Computer Software
13.3%
Marketing and Advertising
6.7%
Management Consulting
6.7%
Logistics and Supply Chain
6.7%
Other
40.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Outline has no discussions with answers
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