Compare Confluence and Outline 
Featured Products
At a Glance
Market Segments
Mid-Market (48.2% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Confluence
Star Rating
(4,315)4.1 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansOutline
Star Rating
(31)4.4 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutlineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its deep integrations with tools like JIRA, Slack, and PowerApps, making it a robust choice for teams that rely on these platforms for project management and communication. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and control over shared content.
- Users say that Outline shines with its seamless linking capabilities, automatically creating bidirectional links when referencing other documents. This feature, along with controlled history access and group-based permissions, allows teams to manage their knowledge base effectively while ensuring that sensitive information is only accessible to the right individuals.
- Reviewers mention that Confluence is particularly strong in centralizing team knowledge, with users highlighting its ability to document project requirements and maintain meeting notes in a structured manner. This organization helps teams access critical information anytime, fostering better collaboration and knowledge sharing.
- According to verified reviews, Outline's user interface is praised for its speed and quality, with many users appreciating its rich markdown support and various integrations. This makes it a suitable option for teams looking for a lightweight yet effective knowledge management tool.
- G2 reviewers note that while Confluence has a higher overall satisfaction score, Outline's users report a slightly better experience in terms of ease of use and setup. Outline's intuitive design and straightforward functionality make it appealing for small businesses that may not require the extensive features of Confluence.
- Users highlight that Confluence's extensive review history and larger user base contribute to its reliability and support options, whereas Outline, despite having fewer reviews, still garners positive feedback for its quality of support and responsiveness, indicating a strong commitment to customer satisfaction.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Outline
No pricing availableFree Trial
Confluence
Free Trial is available
Outline
No trial information availableRatings
Meets Requirements
8.5
3,654
8.8
28
Ease of Use
8.0
3,702
9.3
28
Ease of Setup
8.3
1,197
8.1
6
Ease of Admin
8.0
872
9.2
6
Quality of Support
8.1
2,498
8.3
23
Has the product been a good partner in doing business?
8.5
788
9.0
5
Product Direction (% positive)
7.5
3,587
9.2
28
Features by Category
Knowledge Pages
8.5
783
7.8
16
8.4
737
8.5
17
8.8
788
8.2
17
8.3
658
8.7
14
7.8
441
8.0
15
8.6
527
8.8
19
Knowledge Dissemination
8.3
674
8.6
14
8.6
781
9.0
18
9.2
877
9.1
19
8.6
792
8.4
18
8.1
488
8.4
18
7.8
423
7.4
14
8.7
538
8.7
17
8.4
504
8.1
17
8.5
451
8.5
16
Agentic AI - Knowledge Base
7.7
180
Not enough data
7.6
181
Not enough data
7.6
180
Not enough data
Login Options
9.4
55
Not enough data
8.7
42
Not enough data
Productivity
7.9
39
Not enough data
8.3
42
Not enough data
8.4
40
Not enough data
7.9
41
Not enough data
8.3
42
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.8
37
Not enough data
8.1
40
Not enough data
Automation
8.8
60
Not enough data
8.8
59
Not enough data
8.8
62
Not enough data
Administration
8.8
61
Not enough data
8.7
57
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.5
58
Not enough data
8.9
59
Not enough data
8.7
58
Not enough data
8.6
55
Not enough data
8.0
54
Not enough data
8.6
59
Not enough data
Workload
8.1
55
Not enough data
8.6
57
Not enough data
8.8
58
Not enough data
8.4
57
Not enough data
Communication & Collaboration
8.8
57
Not enough data
9.3
66
Not enough data
9.2
67
Not enough data
Cost Management
8.1
56
Not enough data
8.1
55
Not enough data
7.9
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.3
56
Not enough data
8.2
55
Not enough data
Agentic AI - Work Management
8.0
51
Not enough data
8.0
52
Not enough data
8.1
52
Not enough data
8.3
52
Not enough data
Communication
7.4
67
Not enough data
8.7
70
Not enough data
8.0
67
Not enough data
8.3
73
Not enough data
8.5
69
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
74
Not enough data
8.7
75
Not enough data
9.0
75
Not enough data
Controls
8.4
66
Not enough data
8.6
68
Not enough data
8.8
69
Not enough data
8.2
66
Not enough data
8.5
68
Not enough data
Project Management
8.4
70
Not enough data
8.7
69
Not enough data
9.0
67
Not enough data
9.1
72
Not enough data
Remote Collaboration
9.0
68
Not enough data
8.9
67
Not enough data
8.8
68
Not enough data
7.6
67
Not enough data
Generative AI
8.2
71
Not enough data
8.0
69
Not enough data
Agentic AI - Project Collaboration
7.6
64
Not enough data
8.0
64
Not enough data
Management and Discovery - IT Documentation
8.4
183
Not enough data
8.5
186
Not enough data
8.5
185
Not enough data
Operations - IT Documentation
8.5
184
Not enough data
8.0
179
Not enough data
8.2
179
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Outline are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Outline has no unique categories
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.5%
Internet
6.3%
Financial Services
5.4%
Marketing and Advertising
4.4%
Other
43.4%
Information Technology and Services
26.7%
Computer Software
13.3%
Marketing and Advertising
6.7%
Management Consulting
6.7%
Logistics and Supply Chain
6.7%
Other
40.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?
3 Comments
RB
In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and...Read more
What is Confluence used for?
3 Comments
PD
Documentation, Internal knowledge base, blog posts.Read more
Outline has no discussions with answers
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