Compare Confluence and NinjaOne 
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Confluence
Star Rating
(4,265)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansNinjaOne
Star Rating
(3,706)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in enterprise collaboration, with users praising its adaptability and integration capabilities. Many find it particularly effective for automating tasks and enhancing communication across teams, making it a strong choice for organizations focused on improving collaboration.
- Users say NinjaOne stands out for its user-friendly interface and extensive feature set. Reviewers appreciate the ease of installation on client endpoints and the ability to run scripts without needing to log onto devices, which streamlines IT management tasks significantly.
- According to verified reviews, Confluence offers a robust platform for managing daily discussions and project notes, with users highlighting its intuitive page creation features. This makes it a valuable tool for teams looking to keep their documentation organized and accessible.
- Reviewers mention that NinjaOne's continuous updates and improvements keep the software relevant and effective. Users enjoy the ability to generate detailed usage reports, which aids in project meetings and client check-ins, showcasing its strength in asset management.
- G2 reviewers highlight that while Confluence has a solid G2 Score reflecting overall satisfaction, it faces challenges in ease of use compared to NinjaOne. Users have noted that NinjaOne's setup and administration processes are more straightforward, contributing to a smoother onboarding experience.
- Users report that NinjaOne's quality of support is consistently rated highly, with many appreciating the responsiveness and helpfulness of the support team. In contrast, while Confluence also offers support, some users feel it could be more proactive in addressing issues, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
NinjaOne
No pricing availableFree Trial
Confluence
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.5
3,621
9.0
3,517
Ease of Use
8.0
3,672
9.1
3,554
Ease of Setup
8.3
1,171
9.1
3,332
Ease of Admin
8.0
843
9.1
3,056
Quality of Support
8.1
2,473
9.1
3,376
Has the product been a good partner in doing business?
8.5
761
9.4
2,989
Product Direction (% positive)
7.5
3,565
9.7
3,473
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
691
Not enough data
8.2
689
Service Desk
Not enough data
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
629
Not enough data
8.7
605
Not enough data
8.8
607
Not enough data
8.4
585
Functionality
Not enough data
7.6
620
Not enough data
8.5
613
Not enough data
8.9
645
Not enough data
8.9
661
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2165
|
Verified
Not enough data
8.7
566
Not enough data
8.1
449
Monitoring and Management
Not enough data
9.3
2142
|
Verified
Not enough data
8.4
1869
Not enough data
8.7
1986
|
Verified
Not enough data
9.0
2168
|
Verified
Not enough data
8.3
476
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
469
Service Management
Not enough data
9.2
2075
|
Verified
Not enough data
8.1
451
Not enough data
7.3
484
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
480
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Scope
Not enough data
8.7
413
Not enough data
8.8
428
Security
Not enough data
8.5
422
Not enough data
8.3
389
Not enough data
7.4
381
Management
Not enough data
8.8
411
Not enough data
8.7
409
Not enough data
8.7
398
Not enough data
8.7
400
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Knowledge Pages
8.5
784
Not enough data
8.4
740
Not enough data
8.8
786
Not enough data
8.3
656
Not enough data
7.8
439
Not enough data
8.6
525
Not enough data
Knowledge Dissemination
8.3
676
Not enough data
8.6
781
Not enough data
9.2
861
Not enough data
8.6
795
Not enough data
8.1
485
Not enough data
7.8
424
Not enough data
8.7
524
Not enough data
8.4
486
Not enough data
8.5
450
Not enough data
Agentic AI - Knowledge Base
7.7
180
Not enough data
7.7
180
Not enough data
7.6
180
Not enough data
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1153
Not enough data
8.8
1139
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1055
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1116
Not enough data
8.7
1038
Not enough data
8.1
996
Not enough data
8.2
1048
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
Administration
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Not enough data
Workload
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Not enough data
Cost Management
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.4
55
Not enough data
8.4
54
Not enough data
Agentic AI - Work Management
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Not enough data
Communication
7.6
70
Not enough data
8.7
72
Not enough data
8.0
67
Not enough data
8.4
74
Not enough data
8.6
68
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
73
Not enough data
8.9
74
Not enough data
9.1
74
Not enough data
Controls
8.6
65
Not enough data
8.7
66
Not enough data
8.8
69
Not enough data
8.3
65
Not enough data
8.5
67
Not enough data
Project Management
8.5
69
Not enough data
8.7
67
Not enough data
9.0
66
Not enough data
9.2
68
Not enough data
Remote Collaboration
9.1
69
Not enough data
8.9
66
Not enough data
8.9
67
Not enough data
7.7
66
Not enough data
Generative AI
8.3
70
Not enough data
8.1
68
Not enough data
Agentic AI - Project Collaboration
7.6
63
Not enough data
8.0
62
Not enough data
Administration
Not enough data
9.2
1629
Not enough data
8.7
1554
Not enough data
7.8
1416
Not enough data
9.2
1634
Not enough data
8.9
1497
Not enough data
8.8
1546
Maintenance
Not enough data
9.2
1620
Not enough data
7.7
1326
Communication
Not enough data
7.9
1396
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Security
Not enough data
8.3
1345
Not enough data
8.4
1377
Device Support
Not enough data
7.6
1352
Not enough data
8.4
1429
Not enough data
8.4
1412
Performance
Not enough data
8.2
1500
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
8.4
178
8.3
221
8.5
183
8.3
219
8.5
182
8.7
221
Operations - IT Documentation
8.4
179
8.4
221
8.0
174
8.8
228
8.2
174
8.4
223
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.7
92
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.8
83
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
442
Operating System
Not enough data
9.2
528
Not enough data
8.1
502
Not enough data
8.3
478
Management
Not enough data
8.6
486
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
457
Not enough data
8.6
465
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
727
Platform
Not enough data
7.8
699
Not enough data
9.1
786
Not enough data
8.2
680
Not enough data
8.5
737
Not enough data
8.3
707
Security
Not enough data
8.7
741
Not enough data
9.2
813
Not enough data
7.6
673
Not enough data
8.7
711
Not enough data
8.2
681
Agentic AI - Enterprise IT Management
Not enough data
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Categories
Categories
Shared Categories
Confluence and NinjaOne are categorized as IT Documentation
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, and Work Management
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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