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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Contact Us Per Year
Confluence
Star Rating
(4,181)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareConfluence vs MadCap Flare
When assessing the two solutions, reviewers found Confluence easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with MadCap Flare overall.
- Reviewers felt that MadCap Flare meets the needs of their business better than Confluence.
- When comparing quality of ongoing product support, reviewers felt that MadCap Flare is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MadCap Flare over Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Confluence
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.5
3,567
8.6
402
Ease of Use
8.0
3,598
7.4
402
Ease of Setup
8.2
1,100
7.9
300
Ease of Admin
8.0
824
8.0
288
Quality of Support
8.1
2,428
8.6
376
Has the product been a good partner in doing business?
8.5
743
8.9
290
Product Direction (% positive)
7.5
3,510
7.6
370
Features by Category
Content
Not enough data
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.5
759
Not enough data
8.4
729
Not enough data
8.8
761
Not enough data
8.3
643
Not enough data
7.8
428
Not enough data
8.6
497
Not enough data
Knowledge Dissemination
8.3
663
Not enough data
8.6
758
Not enough data
9.1
814
Not enough data
8.6
778
Not enough data
8.1
470
Not enough data
7.8
414
Not enough data
8.7
483
Not enough data
8.3
454
Not enough data
8.5
437
Not enough data
Agentic AI - Knowledge Base
7.6
169
Not enough data
7.5
168
Not enough data
7.4
168
Not enough data
Login Options
9.2
39
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.1
32
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.8
32
Not enough data
Customization
8.0
31
Not enough data
8.9
33
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Automation
8.5
46
Not enough data
8.5
44
Not enough data
8.6
48
Not enough data
Administration
8.7
45
Not enough data
8.3
44
Not enough data
9.0
41
Not enough data
Project management
8.7
42
Not enough data
8.3
42
Not enough data
8.6
44
Not enough data
8.5
44
Not enough data
8.3
43
Not enough data
7.7
42
Not enough data
8.4
44
Not enough data
Workload
7.7
43
Not enough data
8.3
43
Not enough data
8.5
44
Not enough data
7.9
42
Not enough data
Communication & Collaboration
8.5
43
Not enough data
9.1
49
Not enough data
8.9
49
Not enough data
Cost Management
7.7
43
Not enough data
7.8
43
Not enough data
7.6
42
Not enough data
Integration
7.9
39
Not enough data
7.7
42
Not enough data
7.6
41
Not enough data
Generative AI
8.0
42
Not enough data
8.0
41
Not enough data
Agentic AI - Work Management
7.5
38
Not enough data
7.6
39
Not enough data
7.7
39
Not enough data
7.9
38
Not enough data
Communication
7.1
56
Not enough data
8.5
60
Not enough data
7.7
54
Not enough data
8.1
61
Not enough data
8.2
54
Not enough data
Content & Documents
8.9
63
Not enough data
8.9
60
Not enough data
8.7
59
Not enough data
8.9
61
Not enough data
Controls
8.4
53
Not enough data
8.6
54
Not enough data
8.6
56
Not enough data
8.0
52
Not enough data
8.2
53
Not enough data
Project Management
8.2
55
Not enough data
8.5
54
Not enough data
8.9
53
Not enough data
9.0
52
Not enough data
Remote Collaboration
9.2
57
Not enough data
8.8
55
Not enough data
8.8
54
Not enough data
7.2
53
Not enough data
Generative AI
7.9
55
Not enough data
7.8
54
Not enough data
Agentic AI - Project Collaboration
7.1
50
Not enough data
7.6
50
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.4
177
Not enough data
8.5
178
Not enough data
8.5
176
Not enough data
Operations - IT Documentation
8.4
173
Not enough data
8.0
174
Not enough data
8.2
173
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and MadCap Flare share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
MadCap Flare is categorized as Help Authoring Tool (HAT), Document Creation, and Web Content Management
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.4%
Marketing and Advertising
4.0%
Other
43.3%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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