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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Mid-Market (57.5% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial 50 Seats Per Month
Confluence
Star Rating
(4,157)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing planslivepro Knowledge Management
Star Rating
(88)4.9 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementConfluence vs livepro Knowledge Management
When assessing the two solutions, reviewers found livepro Knowledge Management easier to use, set up, and administer. Reviewers also preferred doing business with livepro Knowledge Management overall.
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than Confluence.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of livepro Knowledge Management over Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
livepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
Confluence
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
8.5
3,549
9.6
61
Ease of Use
8.0
3,579
9.7
62
Ease of Setup
8.2
1,083
9.2
49
Ease of Admin
8.0
823
9.0
47
Quality of Support
8.1
2,413
9.8
59
Has the product been a good partner in doing business?
8.5
742
10.0
45
Product Direction (% positive)
7.5
3,492
9.8
57
Features by Category
Administration
Not enough data
9.3
17
Not enough data
8.9
16
Not enough data
9.3
16
Knowledge Management
Not enough data
9.7
16
Not enough data
9.7
12
Not enough data
9.1
11
Compliance
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.8
14
Not enough data
9.4
15
Customer Support
Not enough data
9.6
12
Not enough data
8.3
10
Not enough data
9.4
12
Data Security
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.8
15
Not enough data
9.4
11
Administration
Not enough data
9.4
9
Not enough data
9.6
12
Not enough data
9.9
13
Generative AI
Not enough data
9.3
5
Guide Options
Not enough data
9.2
17
Not enough data
8.7
14
Not enough data
9.0
17
Not enough data
7.9
14
Not enough data
9.0
14
Guide Tools
Not enough data
9.3
14
Not enough data
9.3
15
Not enough data
9.0
15
Not enough data
8.9
16
Access Options
Not enough data
8.0
10
Not enough data
8.2
12
Not enough data
9.5
18
Knowledge Pages
8.5
751
Not enough data
8.4
723
Not enough data
8.8
751
Not enough data
8.3
640
Not enough data
7.8
426
Not enough data
8.6
486
Not enough data
Knowledge Dissemination
8.3
659
Not enough data
8.6
750
Not enough data
9.1
802
Not enough data
8.6
771
Not enough data
8.1
465
Not enough data
7.8
412
Not enough data
8.7
471
Not enough data
8.3
447
Not enough data
8.5
434
Not enough data
Agentic AI - Knowledge Base
7.5
167
Not enough data
7.5
166
Not enough data
7.4
165
Not enough data
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Automation
8.5
46
Not enough data
8.6
43
Not enough data
8.6
46
Not enough data
Administration
8.7
44
Not enough data
8.3
44
Not enough data
9.0
41
Not enough data
Project management
8.7
42
Not enough data
8.3
42
Not enough data
8.6
44
Not enough data
8.5
44
Not enough data
8.3
43
Not enough data
7.7
42
Not enough data
8.4
44
Not enough data
Workload
7.7
43
Not enough data
8.3
42
Not enough data
8.5
44
Not enough data
7.9
42
Not enough data
Communication & Collaboration
8.5
43
Not enough data
9.1
47
Not enough data
8.9
48
Not enough data
Cost Management
7.7
43
Not enough data
7.8
43
Not enough data
7.6
42
Not enough data
Integration
7.9
39
Not enough data
7.7
42
Not enough data
7.6
41
Not enough data
Generative AI
8.0
42
Not enough data
8.0
41
Not enough data
Agentic AI - Work Management
7.5
38
Not enough data
7.6
39
Not enough data
7.7
39
Not enough data
7.9
38
Not enough data
Communication
7.1
56
Not enough data
8.4
58
Not enough data
7.7
53
Not enough data
8.1
59
Not enough data
8.2
53
Not enough data
Content & Documents
8.9
58
Not enough data
8.9
58
Not enough data
8.7
55
Not enough data
8.9
58
Not enough data
Controls
8.4
53
Not enough data
8.6
54
Not enough data
8.6
55
Not enough data
8.0
52
Not enough data
8.2
52
Not enough data
Project Management
8.2
55
Not enough data
8.5
54
Not enough data
8.9
52
Not enough data
9.0
52
Not enough data
Remote Collaboration
9.1
55
Not enough data
8.8
55
Not enough data
8.7
53
Not enough data
7.1
52
Not enough data
Generative AI
7.8
53
Not enough data
7.7
52
Not enough data
Agentic AI - Project Collaboration
7.1
50
Not enough data
7.6
50
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.8
10
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.4
175
Not enough data
8.5
176
Not enough data
8.5
174
Not enough data
Operations - IT Documentation
8.4
171
Not enough data
8.0
173
Not enough data
8.2
171
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and livepro Knowledge Management share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
livepro Knowledge Management is categorized as Work Instructions, Customer Self-Service, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.3%
Government Administration
17.5%
Financial Services
17.5%
Insurance
16.3%
Consumer Services
7.5%
Telecommunications
5.0%
Other
36.3%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
livepro Knowledge Management has no discussions with answers
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