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Confluence
Confluence
(4,182)
4.1 out of 5
Confluence
By Atlassian
Lark
Lark
(166)
4.5 out of 5
Lark
By Lark Technologies
At a Glance
Confluence
Confluence
Star Rating
(4,182)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plans
Lark
Lark
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Confluence excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lark. Users appreciate its robust documentation and team collaboration features, noting that it helps them keep project documents and technical notes well organized in one place.
  • Users say that Lark shines in its integrated workspace, combining chat, meetings, and document sharing seamlessly. This feature minimizes context switching, allowing teams to collaborate more efficiently, which is particularly beneficial for small businesses looking for versatile tools.
  • Reviewers mention that Confluence offers a clean and user-friendly interface, making it easy to create and format content. Users highlight the intuitive nature of the platform, which allows them to add images and structure documents without hassle, enhancing their overall productivity.
  • According to verified reviews, Lark's mobile app is praised for its user-friendliness and integration capabilities. Users appreciate the ease of accessing various features like Meetings, Calendar, and Docs, which contributes to a smooth workflow, especially for teams on the go.
  • G2 reviewers note that while Confluence has a strong presence in the mid-market segment, it may not cater as effectively to the specific needs of smaller businesses compared to Lark, which is designed with small business users in mind.
  • Users highlight that Confluence's implementation process is generally quick and straightforward, with many recent users praising its intuitive onboarding wizard, while Lark, despite its strengths, has received mixed feedback regarding its setup process.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Browse all 4 pricing plans
Lark
Starter
$0.00
50 Users
Browse all 3 pricing plans
Free Trial
Confluence
Free Trial is available
Lark
Free Trial is available
Ratings
Meets Requirements
8.5
3,573
9.3
129
Ease of Use
8.0
3,604
9.0
131
Ease of Setup
8.2
1,106
7.8
35
Ease of Admin
8.0
825
8.8
26
Quality of Support
8.1
2,434
8.9
123
Has the product been a good partner in doing business?
8.5
744
9.3
26
Product Direction (% positive)
7.5
3,516
9.6
123
Features by Category
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
Not enough data
9.0
92
Business Instant Messaging
Not enough data
9.2
85
Not enough data
9.0
84
Not enough data
9.1
80
Business Instant Messaging
Not enough data
9.0
81
Not enough data
9.1
82
Business Instant Messaging
Not enough data
9.4
81
Not enough data
8.9
77
Not enough data
8.4
71
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge BaseHide 18 FeaturesShow 18 Features
8.3
918
9.2
41
Knowledge Pages
8.5
762
9.4
38
8.4
731
9.4
37
8.8
764
9.4
37
8.3
645
9.3
37
7.8
430
8.9
34
8.6
501
9.3
36
Knowledge Dissemination
8.3
666
8.7
38
8.6
762
9.2
37
9.1
819
9.3
38
8.6
780
9.3
38
8.1
472
9.5
36
7.8
416
8.6
35
8.7
486
9.6
36
8.3
457
9.0
35
8.5
439
9.1
35
Agentic AI - Knowledge Base
7.6
171
Not enough data
7.5
170
Not enough data
7.5
171
Not enough data
Objectives and Key Results (OKR)Hide 10 FeaturesShow 10 Features
Not enough data
9.1
27
Communication
Not enough data
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Goal Creation
Not enough data
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Unified WorkspacesHide 12 FeaturesShow 12 Features
8.0
45
Not enough data
Login Options
9.2
39
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.1
32
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.8
32
Not enough data
Customization
8.0
31
Not enough data
8.9
34
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
29
Not enough data
Work ManagementHide 32 FeaturesShow 32 Features
8.3
63
Not enough data
Automation
8.4
47
Not enough data
8.5
45
Not enough data
8.6
49
Not enough data
Administration
8.7
46
Not enough data
8.3
45
Not enough data
9.0
42
Not enough data
Project management
8.7
43
Not enough data
8.2
43
Not enough data
8.6
45
Not enough data
8.4
45
Not enough data
8.3
44
Not enough data
7.7
43
Not enough data
8.3
45
Not enough data
Workload
7.7
44
Not enough data
8.3
44
Not enough data
8.4
45
Not enough data
7.9
43
Not enough data
Communication & Collaboration
8.5
44
Not enough data
9.1
51
Not enough data
9.0
50
Not enough data
Cost Management
7.7
44
Not enough data
7.8
44
Not enough data
7.6
43
Not enough data
Integration
7.9
40
Not enough data
7.7
43
Not enough data
7.6
42
Not enough data
Generative AI
7.9
43
Not enough data
7.9
42
Not enough data
Agentic AI - Work Management
7.5
39
Not enough data
7.6
40
Not enough data
7.7
40
Not enough data
7.9
39
Not enough data
Project CollaborationHide 26 FeaturesShow 26 Features
8.3
88
Not enough data
Communication
7.1
58
Not enough data
8.5
62
Not enough data
7.6
56
Not enough data
8.1
63
Not enough data
8.2
56
Not enough data
Content & Documents
8.9
65
Not enough data
8.8
62
Not enough data
8.7
61
Not enough data
8.9
63
Not enough data
Controls
8.4
55
Not enough data
8.5
56
Not enough data
8.6
58
Not enough data
7.9
54
Not enough data
8.2
55
Not enough data
Project Management
8.2
57
Not enough data
8.5
56
Not enough data
8.8
55
Not enough data
9.0
54
Not enough data
Remote Collaboration
9.1
60
Not enough data
8.7
57
Not enough data
8.7
56
Not enough data
7.2
55
Not enough data
Generative AI
7.9
57
Not enough data
7.7
56
Not enough data
Agentic AI - Project Collaboration
7.1
52
Not enough data
7.6
52
Not enough data
Video ConferencingHide 15 FeaturesShow 15 Features
Not enough data
9.3
76
Collaboration Tools
Not enough data
9.3
63
Not enough data
9.4
63
Not enough data
8.9
59
Not enough data
9.6
63
Not enough data
9.3
63
Meeting Coordination
Not enough data
9.5
65
Not enough data
9.4
61
Not enough data
9.1
62
Not enough data
9.3
62
Software Type
Not enough data
9.4
62
Not enough data
8.8
59
Not enough data
9.4
64
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document CreationHide 23 FeaturesShow 23 Features
Not enough data
9.2
61
Design
Not enough data
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Collaboration
Not enough data
9.7
53
Not enough data
9.7
55
File Types
Not enough data
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Edit & Revise
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Integrate & Embed
Not enough data
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Operating System
Not enough data
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Generative AI
Not enough data
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Agentic AI - Document Creation
Not enough data
Not enough data
RecruitingHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Retail Task ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT DocumentationHide 6 FeaturesShow 6 Features
8.3
194
Not enough data
Management and Discovery - IT Documentation
8.4
178
Not enough data
8.5
180
Not enough data
8.5
178
Not enough data
Operations - IT Documentation
8.4
174
Not enough data
8.0
175
Not enough data
8.2
174
Not enough data
OnboardingHide 29 FeaturesShow 29 Features
Not enough data
8.9
32
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Platform Additional Functionality
Not enough data
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Platform Data
Not enough data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Platform
Not enough data
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Recruiting and Onboarding
Not enough data
9.0
20
Not enough data
9.2
21
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Employee IntranetHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting ManagementHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence
Confluence
Lark
Lark
Confluence and Lark are categorized as Knowledge Base
Unique Categories
Confluence
Lark
Reviews
Reviewers' Company Size
Confluence
Confluence
Small-Business(50 or fewer emp.)
18.6%
Mid-Market(51-1000 emp.)
48.0%
Enterprise(> 1000 emp.)
33.4%
Lark
Lark
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
20.0%
Reviewers' Industry
Confluence
Confluence
Computer Software
21.0%
Information Technology and Services
19.8%
Internet
6.4%
Financial Services
5.4%
Marketing and Advertising
4.0%
Other
43.3%
Lark
Lark
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Alternatives
Confluence
Confluence Alternatives
Slack
Slack
Add Slack
ClickUp
ClickUp
Add ClickUp
Wrike
Wrike
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Bitrix24
Bitrix24
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Lark
Lark Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
monday Work Management
monday Work Management
Add monday Work Management
Slack
Slack
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Microsoft Teams
Microsoft Teams
Add Microsoft Teams
Discussions
Confluence
Confluence Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
Francis P.
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
Jake K.
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
See all discussions
Lark
Lark Discussions
How does Lark app work?
1 Comment
Rachel Q.
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Monty the Mongoose crying
Lark has no more discussions with answers
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Confluence
Confluence
Lark
Lark