Compare Confluence and KnowledgeOwl 
Featured Products
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Mid-Market (48.0% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$100.00
Confluence
Star Rating
(4,342)4.1 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansKnowledgeOwl
Star Rating
(129)4.6 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its deep integrations with tools like JIRA, Slack, and PowerApps, making it a powerful choice for teams looking to centralize their knowledge and streamline workflows. Users appreciate the rich formatting styles and granular permissions that enhance collaboration.
- Users say KnowledgeOwl stands out for its user-friendly interface and ease of maintenance, allowing teams to create and manage help systems without needing extensive technical support. This flexibility is highlighted by users who value the ability to customize their resource center structure and content.
- Reviewers mention that Confluence provides a structured way to document project requirements and maintain meeting notes, which is particularly beneficial for corporate environments. This centralization of knowledge is a key feature that users find invaluable for team accessibility.
- According to verified reviews, KnowledgeOwl's customer support is frequently praised as the best users have experienced, with many noting the responsive assistance they receive for any adjustments needed in their knowledge base. This level of support can be a significant advantage for teams that require ongoing help.
- G2 reviewers highlight that while Confluence has a higher overall satisfaction score, KnowledgeOwl boasts a slightly better rating for ease of use and setup. Users appreciate how quickly they can get started with KnowledgeOwl, making it an attractive option for smaller teams or those new to knowledge management systems.
- Users report that Confluence's extensive review history and recent positive feedback indicate a robust and reliable platform, while KnowledgeOwl, despite its lower overall score, has garnered a loyal user base that values its customization capabilities and ease of use for internal knowledge sharing.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
Confluence
Free Trial is available
KnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
8.5
3,678
9.1
122
Ease of Use
8.0
3,727
9.2
123
Ease of Setup
8.3
1,219
9.0
94
Ease of Admin
8.0
893
9.1
93
Quality of Support
8.1
2,517
9.8
116
Has the product been a good partner in doing business?
8.5
808
9.7
89
Product Direction (% positive)
7.5
3,609
9.6
120
Features by Category
Knowledge Pages
8.5
791
8.6
44
8.5
739
8.4
43
8.8
796
8.8
46
8.4
659
7.0
39
7.8
441
6.8
38
8.6
532
9.6
46
Knowledge Dissemination
8.3
674
8.4
48
8.6
786
9.5
47
9.2
891
9.4
47
8.6
795
8.6
43
8.1
492
8.3
44
7.8
423
Feature Not Available
8.7
552
9.7
43
8.4
517
8.4
36
8.5
452
8.3
38
Agentic AI - Knowledge Base
7.7
179
Not enough data
7.6
180
Not enough data
7.6
179
Feature Not Available
Login Options
9.5
58
Not enough data
8.7
42
Not enough data
Productivity
7.9
39
Not enough data
8.3
43
Not enough data
8.5
41
Not enough data
8.0
43
Not enough data
8.4
44
Not enough data
Customization
8.4
46
Not enough data
9.1
46
Not enough data
8.6
42
Not enough data
Agentic AI - Unified Workspaces
7.8
37
Not enough data
8.1
40
Not enough data
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.8
62
Not enough data
Administration
8.8
60
Not enough data
8.6
57
Not enough data
9.2
56
Not enough data
Project management
9.0
57
Not enough data
8.6
57
Not enough data
8.9
58
Not enough data
8.7
58
Not enough data
8.6
54
Not enough data
8.0
53
Not enough data
8.6
60
Not enough data
Workload
8.2
54
Not enough data
8.6
56
Not enough data
8.8
57
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.8
56
Not enough data
9.3
68
Not enough data
9.2
69
Not enough data
Cost Management
8.0
55
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
Integration
8.4
52
Not enough data
8.2
55
Not enough data
8.2
54
Not enough data
Generative AI
8.4
56
Not enough data
8.4
55
Not enough data
Agentic AI - Work Management
8.0
50
Not enough data
8.0
51
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
Communication
7.5
66
Not enough data
8.7
69
Not enough data
8.1
66
Not enough data
8.3
73
Not enough data
8.5
69
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
75
Not enough data
8.8
76
Not enough data
9.0
75
Not enough data
Controls
8.4
65
Not enough data
8.6
67
Not enough data
8.8
69
Not enough data
8.2
65
Not enough data
8.5
67
Not enough data
Project Management
8.5
71
Not enough data
8.7
68
Not enough data
9.0
68
Not enough data
9.2
75
Not enough data
Remote Collaboration
9.0
68
Not enough data
8.9
67
Not enough data
8.8
68
Not enough data
7.5
66
Not enough data
Generative AI
8.2
72
Not enough data
8.2
69
Not enough data
Agentic AI - Project Collaboration
7.6
63
Not enough data
7.9
63
Not enough data
Generative AI
Not enough data
7.9
7
Self-Service Experience
Not enough data
9.6
34
Not enough data
9.4
33
Not enough data
6.9
23
Not enough data
8.6
23
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
28
Not enough data
8.9
22
Not enough data
7.0
22
Not enough data
8.7
25
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
8.4
184
Not enough data
8.5
188
Not enough data
8.5
187
Not enough data
Operations - IT Documentation
8.5
188
Not enough data
8.0
181
Not enough data
8.2
178
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and KnowledgeOwl are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
KnowledgeOwl is categorized as Customer Self-Service
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.3%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.4%
Computer Software
20.8%
Information Technology and Services
12.0%
Internet
5.6%
Education Management
5.6%
Marketing and Advertising
4.0%
Other
52.0%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?
3 Comments
RB
In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and...Read more
What is Confluence used for?
3 Comments
PD
Documentation, Internal knowledge base, blog posts.Read more
KnowledgeOwl has no discussions with answers
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