# Confluence, Khoros Service vs Notion Comparison

| | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,350 | 40 | 11,865 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Enterprise (36.4% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | No pricing available | Free | 

---
## Top Pros & Cons

### Confluence

Pros:
- Ease of Use (299 reviews)
- Team Collaboration (212 reviews)

Cons:
- Not Intuitive (84 reviews)
- Slow Performance (83 reviews)

### Khoros Service

Pros:
- Automation (3 reviews)
- Automation Features (3 reviews)

Cons:
- Insufficient Training (2 reviews)
- Poor Interface Design (2 reviews)

### Notion

Pros:
- Ease of Use (4772 reviews)
- Features (2750 reviews)

Cons:
- Learning Curve (1909 reviews)
- Limited Features (1033 reviews)

---
## Ratings Comparison
| Rating | Confluence | Khoros Service | Notion | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (3685 reviews) | 8.5 (27 reviews) | 8.8 (8122 reviews) | 
  | **Ease of Use** | 8.0 (3734 reviews) | 8.2 (27 reviews) | 8.3 (8280 reviews) | 
  | **Ease of Setup** | 8.3 (1225 reviews) | 7.8 (17 reviews) | 8.3 (4197 reviews) | 
  | **Ease of Admin** | 8.0 (898 reviews) | 8.0 (10 reviews) | 8.4 (2312 reviews) | 
  | **Quality of Support** | 8.1 (2524 reviews) | 8.5 (26 reviews) | 8.5 (5725 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (813 reviews) | 8.3 (9 reviews) | 8.9 (2166 reviews) | 
  | **Product Direction (% positive)** | 7.5 (3616 reviews) | 8.7 (27 reviews) | 9.4 (8099 reviews) | 

---
## Pricing

### Confluence

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates

[Browse all 4 editions](https://www.g2.com/products/confluence/pricing)

#### Free Trial

Yes

### Khoros Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Notion

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals to organize personal projects and life

Key Features:
- Free for individual usage
- Basic forms
- Basic sites

[Browse all 4 editions](https://www.g2.com/products/notion/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | 7.9/10 | 4689 |

#### Tasks

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | 8.7 (3801 reviews) | 
| **Due Dates** | Not enough data | Not enough data | 8.3 (3713 reviews) | 
| **Task Prioritization** | Not enough data | Not enough data | 8.6 (3815 reviews) | 
| **To-Do Lists** | Not enough data | Not enough data | 8.9 (3955 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 7.7 (3088 reviews) | 
| **Mass Updates** | Not enough data | Not enough data | 7.5 (2867 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 8.4 (3639 reviews) | 
| **Recurring Tasks** | Not enough data | Not enough data | 7.5 (3219 reviews) | 

#### Projects

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Planning** | Not enough data | Not enough data | 8.8 (3592 reviews) | 
| **Project Map** | Not enough data | Not enough data | 8.4 (3159 reviews) | 
| **GANTT** | Not enough data | Not enough data | 7.4 (2539 reviews) | 
| **Calendar View** | Not enough data | Not enough data | 8.1 (3399 reviews) | 
| **Views** | Not enough data | Not enough data | 8.5 (3304 reviews) | 
| **Project Budgeting** | Not enough data | Not enough data | 7.4 (2585 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | 7.8 (2720 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.3 (3471 reviews) | 
| **Critical Path** | Not enough data | Not enough data | 7.3 (2343 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | 7.5 (2617 reviews) | 
| **Methodologies** | Not enough data | Not enough data | 7.8 (2520 reviews) | 

#### Resource Management

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Resource Definiton** | Not enough data | Not enough data | 7.9 (2774 reviews) | 
| **Capacity** | Not enough data | Not enough data | 7.8 (2834 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 7.9 (3120 reviews) | 

#### Project Monitoring

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Baselining / KPIs** | Not enough data | Not enough data | 7.7 (2402 reviews) | 
| **Resource Allocation** | Not enough data | Not enough data | 7.6 (2450 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.2 (3105 reviews) | 

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.8 (1368 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.0 (1362 reviews) | 

#### Agentic AI - Project Management

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.9 (645 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.2 (645 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.1 (650 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.0 (634 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.3 (636 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.8 (632 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.0 (636 reviews) | 

### AI Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | 7.8/10 | 314 |

#### Core Conversational Capabilities - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Controlled LLM Response Generation** | Not enough data | Not enough data | 8.2 (55 reviews) | 
| **Context Maintenance Within Sessions** | Not enough data | Not enough data | 8.2 (56 reviews) | 
| **Natural Language Understanding & Intent Inference** | Not enough data | Not enough data | 8.3 (58 reviews) | 

#### Data

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Reliability** | Not enough data | Not enough data | 8.0 (221 reviews) | 
| **Data Security** | Not enough data | Not enough data | 8.0 (213 reviews) | 

#### Interaction

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Complex Query Handling** | Not enough data | Not enough data | 7.6 (214 reviews) | 
| **Natural Conversation** | Not enough data | Not enough data | 8.0 (218 reviews) | 
| **Understanding** | Not enough data | Not enough data | 8.1 (220 reviews) | 
| **Context Management** | Not enough data | Not enough data | 8.0 (212 reviews) | 
| **Customizability** | Not enough data | Not enough data | 8.2 (219 reviews) | 

#### Task & Flow Management - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Scripted Dialogue & Decision Tree Support** | Not enough data | Not enough data | 7.8 (51 reviews) | 
| **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | 7.8 (52 reviews) | 

#### Learning

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **User Interaction Learning** | Not enough data | Not enough data | 8.0 (211 reviews) | 
| **Error Learning** | Not enough data | Not enough data | 7.3 (206 reviews) | 

#### Deployment & Embedding - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **API Access for Business System Integration** | Not enough data | Not enough data | 7.3 (48 reviews) | 
| **Web Widget & SDK Embedding** | Not enough data | Not enough data | 7.1 (43 reviews) | 

#### Content Generation

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Creativity** | Not enough data | Not enough data | 7.9 (211 reviews) | 
| **Content Accuracy** | Not enough data | Not enough data | 7.9 (211 reviews) | 

#### Admin & Configuration - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **No-Code Conversation Design** | Not enough data | Not enough data | 7.4 (44 reviews) | 

#### System

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **API Flexibility** | Not enough data | Not enough data | 7.2 (202 reviews) | 
| **Update Frequency and Utility** | Not enough data | Not enough data | 7.8 (207 reviews) | 
| **Cross-Platform Compatibility	** | Not enough data | Not enough data | 7.8 (207 reviews) | 
| **Software Integration** | Not enough data | Not enough data | 7.9 (218 reviews) | 

#### Agentic AI - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (143 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (144 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.6 (144 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.7 (145 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (144 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.4 (140 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.5 (147 reviews) | 

#### Monitoring & Improvement - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Feedback-Driven Response Optimization** | Not enough data | Not enough data | 8.0 (44 reviews) | 

#### Reliability & Safety - AI Chatbots

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Guardrails & Content Controls** | Not enough data | Not enough data | 8.1 (45 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | 8.0/10 | 4142 |

#### Grammar

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 8.5 (3467 reviews) | 
| **Tone Check** | Not enough data | Not enough data | 8.3 (3245 reviews) | 
| **Sentence Formatting** | Not enough data | Not enough data | 8.6 (3415 reviews) | 

#### Formatting

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 7.2 (2184 reviews) | 
| **Style Editor** | Not enough data | Not enough data | 8.0 (2965 reviews) | 
| **Citation Finder** | Not enough data | Not enough data | 7.0 (2185 reviews) | 

#### Content 

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 8.3 (3058 reviews) | 
| **Content Generation** | Not enough data | Not enough data | 8.4 (3311 reviews) | 
| **Form Generation** | Not enough data | Not enough data | 7.8 (2446 reviews) | 

#### Product Type

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 8.4 (2685 reviews) | 
| **Plugin** | Not enough data | Not enough data | 7.4 (2049 reviews) | 

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.2 (1079 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.5 (1080 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 1085 |
| **Khoros Service** | N/A | N/A |
| **Notion** | 7.8/10 | 5699 |

#### Knowledge Pages

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Templates** | 8.5 (792 reviews) | Not enough data | 8.3 (3755 reviews) | 
| **In-Content Feedback** | 8.4 (738 reviews) | Not enough data | 8.0 (3047 reviews) | 
| **Versioning and Version History** | 8.9 (798 reviews) | Not enough data | 8.0 (3187 reviews) | 
| **Decision Trees** | 8.3 (658 reviews) | Not enough data | Feature Not Available | 
| **Duplicate Detection** | 7.8 (440 reviews) | Not enough data | 6.8 (2588 reviews) | 
| **Content Editor** | 8.6 (534 reviews) | Not enough data | 8.3 (3451 reviews) | 

#### Knowledge Dissemination

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Page Analytics** | 8.3 (673 reviews) | Not enough data | Feature Not Available | 
| **Permissions** | 8.6 (787 reviews) | Not enough data | 8.0 (3170 reviews) | 
| **Knowledge Sharing** | 9.2 (895 reviews) | Not enough data | 8.8 (3876 reviews) | 
| **Notifications** | 8.6 (794 reviews) | Not enough data | 7.8 (3416 reviews) | 
| **Advanced Search** | 8.1 (492 reviews) | Not enough data | 8.0 (3229 reviews) | 
| **Browser Extension** | 7.8 (422 reviews) | Not enough data | 7.4 (2813 reviews) | 
| **Organization** | 8.7 (556 reviews) | Not enough data | 8.6 (3839 reviews) | 
| **Other Integrations** | 8.5 (521 reviews) | Not enough data | 7.7 (3052 reviews) | 
| **Knowledge Integrations** | 8.5 (451 reviews) | Not enough data | 7.9 (2910 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Adaptive Learning** | 7.7 (178 reviews) | Not enough data | 7.3 (940 reviews) | 
| **Natural Language Interaction** | 7.6 (179 reviews) | Not enough data | 7.4 (997 reviews) | 
| **Proactive Assistance** | 7.5 (178 reviews) | Not enough data | 7.0 (934 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.4/10 | 76 |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Login Options 

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Single Sign-On (SSO)** | 9.5 (58 reviews) | Not enough data | Not enough data | 
| **Password Saver** | 8.7 (42 reviews) | Not enough data | Not enough data | 

#### Productivity

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Email Client** | 7.9 (39 reviews) | Not enough data | Not enough data | 
| **Split Screen** | 8.3 (43 reviews) | Not enough data | Not enough data | 
| **Activity Feed** | 8.5 (41 reviews) | Not enough data | Not enough data | 
| **Virtual Assistant** | 8.0 (43 reviews) | Not enough data | Not enough data | 
| **Analytics and Reporting** | 8.4 (44 reviews) | Not enough data | Not enough data | 

#### Customization 

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Custom Workflows** | 8.4 (46 reviews) | Not enough data | Not enough data | 
| **Multiple Workspaces** | 9.1 (46 reviews) | Not enough data | Not enough data | 
| **Custom Application Integration** | 8.6 (42 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (37 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.1 (40 reviews) | Not enough data | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | 7.5/10 | 401 |

#### Compatibility

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Federated Search** | Not enough data | Not enough data | 7.8 (322 reviews) | 
| **File Types** | Not enough data | Not enough data | 7.8 (320 reviews) | 
| **Global Language Support** | Not enough data | Not enough data | 7.3 (308 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (173 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.1 (175 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.2 (171 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.1 (168 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (166 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.0 (169 reviews) | 

#### Search Queries

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Typo Tolerance** | Not enough data | Not enough data | 7.7 (320 reviews) | 
| **Faceted Search** | Not enough data | Not enough data | 7.7 (312 reviews) | 
| **Synonyms** | Not enough data | Not enough data | 7.4 (310 reviews) | 
| **Highlighting** | Not enough data | Not enough data | 7.7 (312 reviews) | 
| **Natural Language** | Not enough data | Not enough data | 8.1 (322 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | 7.5 (101 reviews) | 
| **Relevance Tuning** | Not enough data | Not enough data | 7.2 (99 reviews) | 
| **NLP & Semantic search** | Not enough data | Not enough data | 7.1 (99 reviews) | 

#### Functionality

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.0 (317 reviews) | 
| **Search Analytics** | Not enough data | Not enough data | 7.3 (316 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.6 (322 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **File Types** | Not enough data | Not enough data | 7.7 (105 reviews) | 
| **Federated Search** | Not enough data | Not enough data | 7.5 (102 reviews) | 
| **Global Language Support** | Not enough data | Not enough data | 7.4 (98 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 7.7 (102 reviews) | 
| **Search Analytics** | Not enough data | Not enough data | 7.4 (99 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.3 (100 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Highlighting** | Not enough data | Not enough data | 7.6 (94 reviews) | 
| **Faceted Search** | Not enough data | Not enough data | 7.5 (95 reviews) | 
| **Typo Tolerance** | Not enough data | Not enough data | 7.8 (98 reviews) | 
| **Synonyms** | Not enough data | Not enough data | 7.6 (95 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.6/10 | 97 |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Automation

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Workflows** | 8.8 (59 reviews) | Not enough data | Not enough data | 
| **Customization** | 8.8 (58 reviews) | Not enough data | Not enough data | 
| **Data repository** | 8.8 (62 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Permissions** | 8.8 (60 reviews) | Not enough data | Not enough data | 
| **Procedures** | 8.6 (57 reviews) | Not enough data | Not enough data | 
| **Remote Work** | 9.2 (56 reviews) | Not enough data | Not enough data | 

#### Project management

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Task Prioritization** | 9.0 (57 reviews) | Not enough data | Not enough data | 
| **Dependencies** | 8.6 (57 reviews) | Not enough data | Not enough data | 
| **Planning** | 8.9 (58 reviews) | Not enough data | Not enough data | 
| **Views** | 8.7 (58 reviews) | Not enough data | Not enough data | 
| **Scheduling** | 8.6 (54 reviews) | Not enough data | Not enough data | 
| **Critical Path** | 8.0 (53 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 8.6 (60 reviews) | Not enough data | Not enough data | 

#### Workload

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Resource Allocation** | 8.2 (54 reviews) | Not enough data | Not enough data | 
| **Workspace** | 8.6 (56 reviews) | Not enough data | Not enough data | 
| **Configuration** | 8.8 (57 reviews) | Not enough data | Not enough data | 
| **Insights** | 8.4 (56 reviews) | Not enough data | Not enough data | 

#### Communication & Collaboration

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Communication Channels** | 8.8 (56 reviews) | Not enough data | Not enough data | 
| **Document Management** | 9.3 (68 reviews) | Not enough data | Not enough data | 
| **Collaboration** | 9.2 (69 reviews) | Not enough data | Not enough data | 

#### Cost Management

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Project Budgeting** | 8.0 (55 reviews) | Not enough data | Not enough data | 
| **Time & Expense** | 8.1 (54 reviews) | Not enough data | Not enough data | 
| **Profitability** | 8.0 (53 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Front Office** | 8.4 (52 reviews) | Not enough data | Not enough data | 
| **Back Office** | 8.2 (55 reviews) | Not enough data | Not enough data | 
| **External data** | 8.2 (54 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | 8.4 (56 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.4 (55 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Work Management

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (50 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.0 (51 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (51 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.2 (51 reviews) | Not enough data | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.5/10 | 127 |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Communication

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Chat** | 7.4 (65 reviews) | Not enough data | Not enough data | 
| **Discussions** | 8.7 (68 reviews) | Not enough data | Not enough data | 
| **External** | 8.0 (65 reviews) | Not enough data | Not enough data | 
| **Feedback** | 8.3 (72 reviews) | Not enough data | Not enough data | 
| **Announcements** | 8.5 (68 reviews) | Not enough data | Not enough data | 

#### Content & Documents

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **File Sharing** | 9.0 (77 reviews) | Not enough data | Not enough data | 
| **Notes** | 9.0 (75 reviews) | Not enough data | Not enough data | 
| **Search** | 8.7 (75 reviews) | Not enough data | Not enough data | 
| **Versioning** | 9.0 (74 reviews) | Not enough data | Not enough data | 

#### Controls

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Custom Views** | 8.4 (65 reviews) | Not enough data | Not enough data | 
| **Followers** | 8.5 (66 reviews) | Not enough data | Not enough data | 
| **User Management** | 8.8 (68 reviews) | Not enough data | Not enough data | 
| **Calendars** | 8.2 (64 reviews) | Not enough data | Not enough data | 
| **Public Sharing** | 8.5 (66 reviews) | Not enough data | Not enough data | 

#### Project Management

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Task Management** | 8.4 (70 reviews) | Not enough data | Not enough data | 
| **Planning** | 8.6 (67 reviews) | Not enough data | Not enough data | 
| **Visibility** | 9.0 (67 reviews) | Not enough data | Not enough data | 
| **Integration** | 9.2 (74 reviews) | Not enough data | Not enough data | 

#### Remote Collaboration

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Alignment** | 9.0 (67 reviews) | Not enough data | Not enough data | 
| **Accountability** | 8.9 (66 reviews) | Not enough data | Not enough data | 
| **Connectivity** | 8.7 (67 reviews) | Not enough data | Not enough data | 
| **Offline Mode** | 7.5 (65 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | 8.2 (72 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.2 (70 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Multi-step Planning** | 7.6 (62 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.9 (62 reviews) | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | 10.0/10 | 13 |

#### Responses

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.7 (5 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | Not enough data | 

#### Communication

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | Not enough data | 

####  Internal Use

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | 8.2/10 | 8 |
| **Notion** | N/A | N/A |

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Process

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Mentions** | Not enough data | 9.0 (7 reviews) | Not enough data | 
| **Tickets** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Macros** | Not enough data | 8.3 (5 reviews) | Not enough data | 

#### Channels

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Email** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Social** | Not enough data | 9.3 (7 reviews) | Not enough data | 
| **Live Chat** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Phone** | Not enough data | 6.7 (5 reviews) | Not enough data | 
| **Text** | Not enough data | 8.3 (5 reviews) | Not enough data | 

#### Insight

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Surveys** | Not enough data | 7.6 (7 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.8 (7 reviews) | Not enough data | 
| **Visitor Activity** | Not enough data | 8.3 (6 reviews) | Not enough data | 
| **Help Desk** | Not enough data | 8.3 (6 reviews) | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Generative AI

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | 8.3/10 | 218 |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Management and Discovery - IT Documentation

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Search and Indexing** | 8.3 (185 reviews) | Not enough data | Not enough data | 
| **Version Control** | 8.5 (188 reviews) | Not enough data | Not enough data | 
| **Access and Permissions** | 8.5 (188 reviews) | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Integrations** | 8.5 (189 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.0 (180 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.2 (177 reviews) | Not enough data | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | 7.8/10 | 641 |

#### Agentic AI - Note-Taking Software

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (486 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Knowledge Base

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Confluence** | N/A | N/A |
| **Khoros Service** | N/A | N/A |
| **Notion** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Confluence (5):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)

**Unique to Khoros Service (5):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)

**Unique to Notion (8):** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Project Management Software](https://www.g2.com/categories/project-management), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Confluence | Khoros Service | Notion | 
|---|---|---|---|
| **Small-Business** | 18.4% | 30.3% | 65.5% | 
| **Mid-Market** | 48.3% | 33.3% | 28.7% | 
| **Enterprise** | 33.3% | 36.4% | 5.7% | 

### By Industry

#### Confluence

- **Computer Software:** 20.9%
- **Information Technology and Services:** 19.5%
- **Internet:** 6.3%
- **Financial Services:** 5.5%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.4%
- **Telecommunications:** 2.2%
- **Higher Education:** 2.1%
- **Retail:** 2.0%
- **Insurance:** 1.6%
- **Other:** 33.1%

#### Khoros Service

- **Telecommunications:** 15.2%
- **Consumer Services:** 9.1%
- **Outsourcing/Offshoring:** 9.1%
- **Marketing and Advertising:** 9.1%
- **Computer Software:** 6.1%
- **Financial Services:** 6.1%
- **Hospitality:** 6.1%
- **Computer & Network Security:** 3.0%
- **Design:** 3.0%
- **Education Management:** 3.0%
- **Other:** 30.3%

#### Notion

- **Computer Software:** 13.8%
- **Information Technology and Services:** 11.5%
- **Marketing and Advertising:** 7.3%
- **Higher Education:** 6.2%
- **Financial Services:** 4.8%
- **Education Management:** 3.0%
- **Design:** 2.8%
- **Health, Wellness and Fitness:** 2.2%
- **Consulting:** 2.1%
- **Hospital & Health Care:** 1.6%
- **Other:** 44.7%

---
## Alternatives

### Alternatives to Confluence

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39039 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12395 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (515 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15371 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13636 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)

### Alternatives to Khoros Service

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6938 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) — 4.3/5 stars (737 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6421 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7330 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3746 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3854 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews)

### Alternatives to Notion

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12395 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13636 reviews)
- [Coda](https://www.g2.com/products/superhuman-coda/reviews) — 4.6/5 stars (492 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39039 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15371 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7811 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3269 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)

---
## Top Discussions

### Confluence

- Title: [What is confluence tool used for?](https://www.g2.com/discussions/what-is-confluence-tool-used-for) — 6 comments
  > **Top comment:** "In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal..."
- Title: [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) — 3 comments, 1 upvote
  > **Top comment:** "In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and..."
- Title: [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) — 3 comments, 1 upvote
  > **Top comment:** "Documentation, Internal knowledge base, blog posts."
- Title: [What are the characteristics of confluence?](https://www.g2.com/discussions/what-are-the-characteristics-of-confluence) — 3 comments
  > **Top comment:** "It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format...."
- Title: [Uses for Confluence?](https://www.g2.com/discussions/uses-for-confluence) — 3 comments, 1 upvote
  > **Top comment:** "Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration..."

### Khoros Service

- Title: [What do online communities do?](https://www.g2.com/discussions/what-do-online-communities-do) — 1 comment
  > **Top comment:** "Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and..."
- Title: [What is a community khoros?](https://www.g2.com/discussions/what-is-a-community-khoros) — 1 comment
  > **Top comment:** "Khoros is a platform for digital-first customer engagement"

### Notion

- Title: [can i us Notion (basic) for multi-user use](https://www.g2.com/discussions/can-i-us-notion-basic-for-multi-user-use) — 3 comments, 1 upvote
  > **Top comment:** "Yes, just add them as guests"
- Title: [Are there any tool we can integrate into notion for using AI](https://www.g2.com/discussions/are-there-any-tool-we-can-integrate-into-notion-for-using-ai) — 2 comments, 1 upvote
  > **Top comment:** "Notion AI: Built-in generative AI inside Notion for drafting content, summarizing pages, brainstorming, rewriting text, and autofilling databases. Works..."
- Title: [When would you start with the NPO/NGO discount plan?](https://www.g2.com/discussions/when-would-you-start-with-the-npo-ngo-discount-plan) — 2 comments, 1 upvote
  > **Top comment:** "I am a student , and notion is free for every students"
- Title: [How do I script Notion?](https://www.g2.com/discussions/how-do-i-script-notion) — 2 comments, 1 upvote
  > **Top comment:** "Use make.com"
- Title: [How likely are you to hire an implementation consultant for Notion?](https://www.g2.com/discussions/30534-how-likely-are-you-to-hire-an-implementation-consultant-for-notion) — 2 comments, 2 upvotes
  > **Top comment:** "10/10, they make the whole difference (the potential is huge)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/confluence-vs-khoros-service-vs-notion)