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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free 10 Users Per Month
Confluence
Star Rating
(4,118)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansJira
Star Rating
(7,153)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansConfluence vs Jira
When assessing the two solutions, reviewers found Jira easier to use and do business with overall. However, reviewers preferred the ease of set up with Confluence, along with administration.
- Reviewers felt that Jira meets the needs of their business better than Confluence.
- When comparing quality of ongoing product support, reviewers felt that Jira is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Jira over Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Confluence
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.5
3,518
8.9
5,868
Ease of Use
8.0
3,548
8.1
5,937
Ease of Setup
8.2
1,051
7.9
2,160
Ease of Admin
8.0
817
7.6
1,462
Quality of Support
8.1
2,388
8.3
4,571
Has the product been a good partner in doing business?
8.4
737
8.5
1,324
Product Direction (% positive)
7.5
3,461
8.4
5,697
Features by Category
Tasks
Not enough data
9.2
600
Not enough data
8.9
598
Not enough data
9.1
598
Not enough data
8.7
589
Not enough data
8.4
572
Not enough data
8.2
571
Not enough data
8.5
583
Not enough data
8.4
527
Projects
Not enough data
8.9
579
Not enough data
8.7
562
Not enough data
8.2
538
Not enough data
8.4
548
Not enough data
8.6
553
Not enough data
7.8
491
Not enough data
9.1
519
Not enough data
8.3
545
Not enough data
8.1
485
Not enough data
8.1
493
Not enough data
8.6
529
Resource Management
Not enough data
8.3
525
Not enough data
8.3
531
Not enough data
8.5
527
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
525
Not enough data
8.7
542
Generative AI
Not enough data
7.4
453
Not enough data
7.5
454
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
324
Not enough data
7.8
326
Not enough data
7.6
319
Not enough data
7.6
323
Not enough data
7.5
323
Not enough data
7.9
328
Bug Reporting
Not enough data
8.8
1810
Not enough data
8.8
1769
Not enough data
8.8
1841
Bug Monitoring
Not enough data
8.6
1757
Not enough data
8.9
1855
Not enough data
8.8
1733
Agentic AI - Bug Tracking
Not enough data
7.7
271
Not enough data
7.7
274
Not enough data
7.7
271
Knowledge Pages
8.5
735
Not enough data
8.4
717
Not enough data
8.8
738
Not enough data
8.3
635
Not enough data
7.8
422
Not enough data
8.7
473
Not enough data
Knowledge Dissemination
8.3
655
Not enough data
8.6
738
Not enough data
9.1
779
Not enough data
8.6
764
Not enough data
8.1
458
Not enough data
7.8
408
Not enough data
8.8
454
Not enough data
8.3
431
Not enough data
8.5
428
Not enough data
Agentic AI - Knowledge Base
7.6
165
Not enough data
7.5
163
Not enough data
7.5
162
Not enough data
Login Options
9.0
32
Not enough data
8.2
30
Not enough data
Productivity
7.4
29
Not enough data
7.9
29
Not enough data
7.9
31
Not enough data
7.2
29
Not enough data
7.7
30
Not enough data
Customization
7.9
30
8.7
3079
8.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.5
27
Not enough data
Automation
8.4
41
Not enough data
8.5
39
Not enough data
8.5
40
Not enough data
Administration
8.7
41
Not enough data
8.3
40
Not enough data
9.0
39
Not enough data
Project management
8.9
39
Not enough data
8.3
39
Not enough data
8.5
39
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
7.9
39
Not enough data
8.2
39
Not enough data
Workload
7.8
39
Not enough data
8.5
39
Not enough data
8.6
40
Not enough data
8.1
38
Not enough data
Communication & Collaboration
8.7
39
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
Cost Management
7.6
39
Not enough data
7.7
39
Not enough data
7.5
39
Not enough data
Integration
8.1
38
Not enough data
7.9
40
Not enough data
7.8
39
Not enough data
Generative AI
8.1
39
Not enough data
8.2
38
Not enough data
Agentic AI - Work Management
7.8
36
Not enough data
7.8
36
Not enough data
8.0
37
Not enough data
8.2
36
Not enough data
Communication
7.0
54
Not enough data
8.4
56
Not enough data
7.7
51
Not enough data
8.1
56
Not enough data
8.3
52
Not enough data
Content & Documents
8.9
56
Not enough data
8.9
56
Not enough data
8.7
54
Not enough data
8.9
56
Not enough data
Controls
8.4
51
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.0
50
Not enough data
8.2
51
Not enough data
Project Management
8.3
52
Not enough data
8.5
53
Not enough data
8.9
50
Not enough data
9.0
50
Not enough data
Remote Collaboration
9.1
52
Not enough data
8.7
53
Not enough data
8.7
52
Not enough data
7.2
51
Not enough data
Generative AI
7.9
51
Not enough data
7.7
50
Not enough data
Agentic AI - Project Collaboration
7.1
48
Not enough data
7.5
48
Not enough data
Responses
Not enough data
9.4
37
Not enough data
9.3
37
Not enough data
9.4
37
Automation - AI Agents
Not enough data
8.8
36
Not enough data
9.0
35
Not enough data
8.9
36
Not enough data
9.4
36
Not enough data
9.3
36
Platform
Not enough data
9.3
37
Not enough data
9.4
37
Not enough data
9.2
37
Autonomy - AI Agents
Not enough data
8.9
36
Not enough data
9.0
36
Not enough data
9.2
36
Not enough data
9.0
36
Generative AI
Not enough data
9.1
37
Not enough data
9.1
36
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Not enough data
Communication
Not enough data
8.4
2694
Not enough data
8.2
2554
Not enough data
8.2
2464
Planning
Not enough data
8.7
3165
Not enough data
8.8
3243
Not enough data
8.8
2977
7.9
30
8.7
3079
Not enough data
8.3
2684
Workflow Management
Not enough data
8.6
3033
Not enough data
8.8
3279
Not enough data
7.9
2295
Not enough data
8.4
2530
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Jira share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
Jira is categorized as Bug Tracking, Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.7%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Information Technology and Services
24.0%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.4%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
7 Comments
VC
help teams plan sprints, manage backlogsRead more
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