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Compare Confluence and IT Glue 
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At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (70.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$29.00 1 User Per Month
Confluence
Star Rating
(4,138)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansIT Glue
Star Rating
(649)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in its Knowledge Sharing capabilities, scoring 9.1, which reviewers mention allows for seamless collaboration and information dissemination across teams. In contrast, IT Glue, while still strong at 9.2, is noted for its focus on documentation specifically for IT teams.
- Reviewers mention that Confluence's Content Editor is highly rated at 8.7, providing a user-friendly interface for creating and editing documents. IT Glue's editor, scoring 8.3, is functional but lacks some of the advanced formatting options that Confluence offers.
- Users on G2 highlight that Confluence's Versioning and Version History features, rated at 8.8, are robust, allowing teams to track changes effectively. IT Glue's similar feature scores slightly higher at 8.9, but users note that it is more tailored for IT documentation rather than general use.
- Reviewers mention that Confluence's Templates feature, scoring 8.5, provides a wide variety of customizable options that enhance productivity. In comparison, IT Glue's templates, rated at 7.9, are more limited and focused on IT-specific documentation.
- Users report that Confluence's Search and Indexing capabilities, rated at 8.3, are effective for finding information quickly. However, IT Glue's search functionality, scoring 7.8, is noted to be less comprehensive, which can hinder users when looking for specific documents.
- G2 users highlight that Confluence's Ease of Use score of 8.0 reflects its intuitive design, making it accessible for new users. IT Glue, with a higher score of 9.1, is praised for its straightforward interface tailored for IT professionals, making it easier for them to navigate and utilize the software effectively.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Free Trial
Confluence
Free Trial is available
IT Glue
No trial information availableRatings
Meets Requirements
8.5
3,536
9.2
548
Ease of Use
8.0
3,566
9.1
598
Ease of Setup
8.2
1,070
8.7
430
Ease of Admin
8.0
823
9.0
364
Quality of Support
8.1
2,402
8.7
439
Has the product been a good partner in doing business?
8.5
742
9.0
350
Product Direction (% positive)
7.5
3,479
8.9
553
Features by Category
Task Tracking
Not enough data
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Checklist Options
Not enough data
8.0
331
Not enough data
Feature Not Available
Not enough data
8.0
306
Software Availability
Not enough data
8.6
354
Not enough data
8.8
353
Not enough data
6.9
324
Not enough data
8.4
313
Knowledge Pages
8.5
741
7.9
358
8.4
720
Feature Not Available
8.8
742
8.9
370
8.3
639
Feature Not Available
7.8
425
Feature Not Available
8.6
481
8.4
366
Knowledge Dissemination
8.3
658
7.9
327
8.6
742
8.7
375
9.1
790
9.2
386
8.6
767
8.1
354
8.1
463
8.4
375
7.8
411
7.8
345
8.8
463
9.0
381
8.3
439
8.4
367
8.5
432
8.4
352
Agentic AI - Knowledge Base
7.5
166
6.4
15
7.5
165
6.0
15
7.4
164
6.2
15
Asset Inventory
Not enough data
9.1
19
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.4
19
Generative AI
Not enough data
4.8
18
Not enough data
5.0
18
Agentic AI - IT Asset Management
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Management
Not enough data
8.3
18
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Login Options
9.1
36
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Automation
8.5
44
Not enough data
8.5
41
Not enough data
8.6
43
Not enough data
Administration
8.7
43
Not enough data
8.3
43
Not enough data
9.0
40
Not enough data
Project management
8.7
41
Not enough data
8.3
41
Not enough data
8.6
42
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
7.7
41
Not enough data
8.3
41
Not enough data
Workload
7.7
41
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.0
41
Not enough data
Communication & Collaboration
8.5
41
Not enough data
9.1
45
Not enough data
8.9
45
Not enough data
Cost Management
7.7
41
Not enough data
7.8
41
Not enough data
7.6
41
Not enough data
Integration
7.9
39
Not enough data
7.7
41
Not enough data
7.6
40
Not enough data
Generative AI
8.0
41
Not enough data
8.0
40
Not enough data
Agentic AI - Work Management
7.6
37
Not enough data
7.6
38
Not enough data
7.8
38
Not enough data
8.0
37
Not enough data
Communication
7.1
55
Not enough data
8.5
57
Not enough data
7.7
52
Not enough data
8.1
57
Not enough data
8.3
52
Not enough data
Content & Documents
8.9
56
Not enough data
8.9
56
Not enough data
8.7
54
Not enough data
8.9
56
Not enough data
Controls
8.4
52
Not enough data
8.6
53
Not enough data
8.6
54
Not enough data
8.0
51
Not enough data
8.2
51
Not enough data
Project Management
8.3
53
Not enough data
8.5
53
Not enough data
8.9
51
Not enough data
9.0
51
Not enough data
Remote Collaboration
9.1
54
Not enough data
8.8
54
Not enough data
8.7
52
Not enough data
7.2
51
Not enough data
Generative AI
7.8
52
Not enough data
7.7
51
Not enough data
Agentic AI - Project Collaboration
7.1
49
Not enough data
7.6
49
Not enough data
Management and Discovery - IT Documentation
8.4
174
8.0
32
8.5
175
8.5
32
8.5
173
8.5
31
Operations - IT Documentation
8.5
170
7.9
32
8.0
172
7.6
31
8.2
170
7.6
32
Usability & Access
Not enough data
8.9
402
Not enough data
7.8
390
Not enough data
6.7
384
Not enough data
8.8
396
Not enough data
9.0
410
Security Measures
Not enough data
9.1
415
Not enough data
9.3
429
Not enough data
Feature Not Available
Storage
Not enough data
6.8
333
Not enough data
8.1
399
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and IT Glue are categorized as Knowledge Base and IT Documentation
Unique Categories
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Information Technology and Services
56.7%
Computer & Network Security
21.5%
Computer Networking
2.8%
Consulting
1.9%
Manufacturing
1.6%
Other
15.6%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
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