Compare Confluence and IT Glue 
Featured Products
At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (70.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$29.00 1 User Per Month
Confluence
Star Rating
(4,265)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansIT Glue
Star Rating
(656)4.7 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in integrations, particularly with tools like JIRA, Slack, and PowerApps. Users appreciate how these deep integrations enhance their workflow, allowing for seamless collaboration and knowledge sharing across teams.
- Users say that IT Glue shines in password management, which is highlighted as a critical feature for many. Reviewers find it extremely helpful for managing and injecting passwords during daily tasks, making it a valuable tool for IT service providers.
- According to verified reviews, Confluence is praised for its ease of use and structured approach to centralizing team knowledge. Users mention that it effectively documents project requirements and maintains meeting notes, making information accessible to the entire team.
- Reviewers mention that IT Glue's document generation feature is particularly useful for creating new SOPs easily. This functionality allows users to quickly generate documentation, which is essential for maintaining operational efficiency in small businesses.
- G2 reviewers highlight that while Confluence has a broader appeal to mid-market companies, IT Glue is tailored more towards small businesses, which may limit its scalability for larger organizations. Users appreciate IT Glue's focus on specific needs but note that it may not meet the demands of larger teams.
- Users express that Confluence's overall satisfaction ratings are higher, reflecting its robust feature set and user-friendly design. In contrast, while IT Glue has a strong focus on documentation, some users feel it lacks the comprehensive capabilities that Confluence offers for broader knowledge management.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
IT Glue
Basic
$29.00
1 User Per Month
5 user minimum
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
Free Trial
Confluence
Free Trial is available
IT Glue
No trial information availableRatings
Meets Requirements
8.5
3,621
9.2
553
Ease of Use
8.0
3,672
9.1
603
Ease of Setup
8.3
1,171
8.7
434
Ease of Admin
8.0
843
9.0
365
Quality of Support
8.1
2,473
8.8
443
Has the product been a good partner in doing business?
8.5
761
9.0
351
Product Direction (% positive)
7.5
3,565
8.9
557
Features by Category
Task Tracking
Not enough data
8.3
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Checklist Options
Not enough data
8.0
332
Not enough data
Feature Not Available
Not enough data
8.0
307
Software Availability
Not enough data
8.6
355
Not enough data
8.8
354
Not enough data
6.9
324
Not enough data
8.4
314
Knowledge Pages
8.5
784
7.9
358
8.4
740
Feature Not Available
8.8
786
8.9
370
8.3
656
Feature Not Available
7.8
439
Feature Not Available
8.6
525
8.4
366
Knowledge Dissemination
8.3
676
7.9
327
8.6
781
8.7
375
9.2
861
9.2
388
8.6
795
8.1
355
8.1
485
8.4
375
7.8
424
7.8
346
8.7
524
9.0
382
8.4
486
8.4
367
8.5
450
8.4
352
Agentic AI - Knowledge Base
7.7
180
6.4
15
7.7
180
6.0
15
7.6
180
6.2
15
Asset Inventory
Not enough data
9.2
20
Not enough data
8.7
19
Not enough data
8.3
19
Not enough data
7.8
19
Not enough data
7.5
20
Generative AI
Not enough data
4.8
18
Not enough data
5.0
18
Agentic AI - IT Asset Management
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.0
6
Not enough data
4.2
6
Not enough data
5.0
6
Management
Not enough data
8.4
19
Not enough data
8.1
18
Not enough data
7.2
18
Not enough data
8.9
18
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
Administration
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Not enough data
Workload
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Not enough data
Cost Management
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.4
55
Not enough data
8.4
54
Not enough data
Agentic AI - Work Management
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Not enough data
Communication
7.6
70
Not enough data
8.7
72
Not enough data
8.0
67
Not enough data
8.4
74
Not enough data
8.6
68
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
73
Not enough data
8.9
74
Not enough data
9.1
74
Not enough data
Controls
8.6
65
Not enough data
8.7
66
Not enough data
8.8
69
Not enough data
8.3
65
Not enough data
8.5
67
Not enough data
Project Management
8.5
69
Not enough data
8.7
67
Not enough data
9.0
66
Not enough data
9.2
68
Not enough data
Remote Collaboration
9.1
69
Not enough data
8.9
66
Not enough data
8.9
67
Not enough data
7.7
66
Not enough data
Generative AI
8.3
70
Not enough data
8.1
68
Not enough data
Agentic AI - Project Collaboration
7.6
63
Not enough data
8.0
62
Not enough data
Management and Discovery - IT Documentation
8.4
178
8.0
32
8.5
183
8.5
32
8.5
182
8.6
33
Operations - IT Documentation
8.4
179
7.8
33
8.0
174
7.7
32
8.2
174
7.6
33
Usability & Access
Not enough data
8.9
404
Not enough data
7.8
392
Not enough data
6.7
386
Not enough data
8.8
399
Not enough data
9.0
413
Security Measures
Not enough data
9.1
417
Not enough data
9.3
431
Not enough data
Feature Not Available
Storage
Not enough data
6.8
333
Not enough data
8.2
401
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and IT Glue are categorized as Knowledge Base and IT Documentation
Unique Categories
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IT Glue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Information Technology and Services
56.9%
Computer & Network Security
21.3%
Computer Networking
2.8%
Consulting
2.0%
Manufacturing
1.5%
Other
15.5%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
What is IT Glue used for?
2 Comments
BP
It's a Knowledge Base solution. It's an easy-to-use relational database, with several in well integrated solutions. Focus is primarily on Microsoft and...Read more
What is Glue in information technology?
1 Comment
JO
IT Glue brings together all of your documentation under one roof, and links it all together. This means it's easier to create documentation, and easier to...Read more
What is ITGlue?
1 Comment
JO
IT Glue is an IT documentation solution, typically used by MSPs or internal IT teams to document the environments they service as thoroughly as possible....Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
