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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Small-Business (78.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$10.00 1 Users Per Month
Confluence
Star Rating
(4,122)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansDocsie
Star Rating
(118)4.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence has a solid "Knowledge Base" feature, but Docsie excels with its "In-Content Feedback" functionality, allowing for more interactive collaboration on documents.
- Reviewers mention that while Confluence offers decent "Versioning and Version History" capabilities, Docsie shines with a higher rating in this area, making it easier to track changes and revert to previous versions.
- G2 users highlight that Confluence's "Ease of Use" is rated lower compared to Docsie, which is praised for its intuitive interface and user-friendly design, making onboarding smoother for new users.
- Users on G2 report that Docsie's "Quality of Support" is exceptional, with many mentioning quick response times and helpful resources, whereas Confluence's support is seen as adequate but not as responsive.
- Reviewers say that Docsie's "Searchable" feature is highly rated, providing efficient access to information, while Confluence's search capabilities are considered less effective, leading to longer search times.
- Users report that Docsie's "Public vs Private" settings are more robust, allowing for better control over document sharing, while Confluence's permissions are seen as less flexible, which can be a drawback for teams needing strict access controls.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Docsie
Standard
$10.00
1 Users Per Month
Great for companies looking to build product docs
- Unlimited content
- Unlimited storage
- 1 Custom Domain with SSL
Free Trial
Confluence
Free Trial is available
Docsie
Free Trial is available
Ratings
Meets Requirements
8.5
3,525
9.5
60
Ease of Use
8.0
3,555
9.5
59
Ease of Setup
8.2
1,058
8.9
12
Ease of Admin
8.0
818
10.0
9
Quality of Support
8.1
2,393
9.9
60
Has the product been a good partner in doing business?
8.4
738
9.7
10
Product Direction (% positive)
7.5
3,468
10.0
14
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Knowledge Pages
8.5
736
8.7
10
8.4
718
9.6
8
8.8
739
9.7
10
8.3
636
8.3
5
7.8
423
Feature Not Available
8.7
475
Not enough data
Knowledge Dissemination
8.3
656
9.0
10
8.6
739
9.2
10
9.1
782
9.1
9
8.6
765
9.3
10
8.1
460
Not enough data
7.8
409
Not enough data
8.8
457
Not enough data
8.3
434
Not enough data
8.5
429
Not enough data
Agentic AI - Knowledge Base
7.5
166
Not enough data
7.5
164
Not enough data
7.4
163
Not enough data
Login Options
9.0
32
Not enough data
8.2
30
Not enough data
Productivity
7.4
29
Not enough data
7.9
29
Not enough data
7.9
31
Not enough data
7.2
29
Not enough data
7.7
30
Not enough data
Customization
7.9
30
Not enough data
8.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.5
27
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.4
42
Not enough data
8.5
40
Not enough data
8.5
41
Not enough data
Administration
8.7
42
Not enough data
8.3
41
Not enough data
9.0
40
Not enough data
Project management
8.7
41
Not enough data
8.3
40
Not enough data
8.5
40
Not enough data
8.4
41
Not enough data
8.3
40
Not enough data
7.7
40
Not enough data
8.3
40
Not enough data
Workload
7.6
40
Not enough data
8.3
41
Not enough data
8.4
41
Not enough data
7.9
39
Not enough data
Communication & Collaboration
8.5
40
Not enough data
9.0
43
Not enough data
8.9
44
Not enough data
Cost Management
7.6
40
Not enough data
7.7
40
Not enough data
7.5
40
Not enough data
Integration
7.9
39
Not enough data
7.7
41
Not enough data
7.6
40
Not enough data
Generative AI
7.9
40
Not enough data
8.0
39
Not enough data
Agentic AI - Work Management
7.6
37
Not enough data
7.6
37
Not enough data
7.8
38
Not enough data
8.0
37
Not enough data
Communication
7.0
54
Not enough data
8.4
56
Not enough data
7.7
51
Not enough data
8.1
56
Not enough data
8.3
52
Not enough data
Content & Documents
8.9
56
Not enough data
8.9
56
Not enough data
8.7
54
Not enough data
8.9
56
Not enough data
Controls
8.4
51
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.0
50
Not enough data
8.2
51
Not enough data
Project Management
8.3
52
Not enough data
8.5
53
Not enough data
8.9
50
Not enough data
9.0
50
Not enough data
Remote Collaboration
9.1
52
Not enough data
8.7
53
Not enough data
8.7
52
Not enough data
7.2
51
Not enough data
Generative AI
7.9
51
Not enough data
7.7
50
Not enough data
Agentic AI - Project Collaboration
7.1
48
Not enough data
7.5
48
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Docsie are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Docsie is categorized as Document Generation, Document Creation, Contact Center Knowledge Base, Customer Self-Service, Enterprise Search Software, and Help Authoring Tool (HAT)
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docsie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Information Technology and Services
31.3%
Management Consulting
18.3%
Financial Services
8.7%
Telecommunications
7.0%
Computer Software
6.1%
Other
28.7%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
What is Docsie used for?
1 Comment
Official Response from Docsie
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated...Read more
Docsie has no more discussions with answers
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