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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Confluence
Star Rating
(4,134)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansWebex Suite
Star Rating
(18,583)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansConfluence vs Webex Suite
When assessing the two solutions, reviewers found Webex Suite easier to use, set up, and administer. Reviewers also preferred doing business with Webex Suite overall.
- Reviewers felt that Webex Suite meets the needs of their business better than Confluence.
- When comparing quality of ongoing product support, reviewers felt that Webex Suite is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Webex Suite over Confluence.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Confluence
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
8.5
3,530
8.9
14,636
Ease of Use
8.0
3,560
8.7
14,686
Ease of Setup
8.2
1,063
8.4
2,902
Ease of Admin
8.0
820
8.5
2,596
Quality of Support
8.1
2,397
8.5
11,705
Has the product been a good partner in doing business?
8.4
739
8.7
2,490
Product Direction (% positive)
7.5
3,473
7.8
14,096
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
981
Not enough data
9.0
962
Not enough data
8.9
941
Collaboration
Not enough data
8.8
897
Not enough data
9.0
976
Not enough data
9.0
969
Not enough data
8.8
874
Not enough data
9.2
998
Functionality
Not enough data
8.8
880
Not enough data
9.0
978
Not enough data
8.9
881
Agentic AI - Virtual Classroom
Not enough data
7.9
19
Business Instant Messaging
Not enough data
8.6
937
Not enough data
8.8
1041
Not enough data
8.5
956
Business Instant Messaging
Not enough data
9.0
1007
Not enough data
8.9
949
Business Instant Messaging
Not enough data
8.7
899
Not enough data
8.8
959
Not enough data
8.7
866
Generative AI - Business Instant Messaging
Not enough data
8.2
53
AI - Business Instant Messaging
Not enough data
8.1
54
Not enough data
8.2
54
Not enough data
8.1
53
Not enough data
7.7
54
Agentic AI - Business Instant Messaging
Not enough data
7.8
36
Not enough data
7.7
35
Visual Tools
Not enough data
8.6
65
Not enough data
8.7
62
Not enough data
8.5
63
Not enough data
8.4
64
Office Customization
Not enough data
8.9
63
Not enough data
8.7
62
Not enough data
8.6
60
Guest Tools
Not enough data
8.5
59
Not enough data
8.7
59
Not enough data
8.8
56
Collaboration Tools
Not enough data
8.6
62
Not enough data
9.0
63
Not enough data
9.1
63
Not enough data
9.0
61
Agentic AI - Virtual Workspaces
Not enough data
7.9
28
Not enough data
7.6
28
Design Tools
Not enough data
8.8
361
Not enough data
8.8
360
Not enough data
8.6
315
Not enough data
8.7
322
Not enough data
8.8
338
Communication Tools
Not enough data
8.9
339
Not enough data
9.0
361
Integrations
Not enough data
8.7
291
Not enough data
9.0
359
Software Offering
Not enough data
8.8
356
Not enough data
9.2
393
Not enough data
9.0
379
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4894
Not enough data
8.5
4251
|
Verified
Not enough data
8.8
4603
|
Verified
Not enough data
8.9
5117
|
Verified
Conferencing Options
Not enough data
9.0
5259
|
Verified
Not enough data
9.0
5486
|
Verified
Not enough data
9.0
5399
|
Verified
Application Tools
Not enough data
8.8
4343
|
Verified
Not enough data
8.8
4901
|
Verified
Not enough data
8.7
4870
Agentic AI - Screen Sharing
Not enough data
7.6
47
Knowledge Pages
8.5
739
Not enough data
8.4
720
Not enough data
8.8
741
Not enough data
8.3
638
Not enough data
7.8
425
Not enough data
8.7
478
Not enough data
Knowledge Dissemination
8.3
658
Not enough data
8.6
741
Not enough data
9.1
785
Not enough data
8.6
767
Not enough data
8.1
462
Not enough data
7.8
411
Not enough data
8.8
460
Not enough data
8.3
437
Not enough data
8.5
431
Not enough data
Agentic AI - Knowledge Base
7.5
166
Not enough data
7.5
165
Not enough data
7.4
163
Not enough data
Login Options
9.1
35
Not enough data
8.2
31
Not enough data
Productivity
7.4
31
Not enough data
8.0
31
Not enough data
8.0
32
Not enough data
7.3
30
Not enough data
7.7
31
Not enough data
Customization
8.0
31
Not enough data
8.9
31
Not enough data
8.0
30
Not enough data
Agentic AI - Unified Workspaces
7.1
27
Not enough data
7.6
28
Not enough data
Collaboration
Not enough data
9.1
31
Not enough data
8.7
31
Not enough data
8.6
31
Not enough data
8.8
31
Hardware
Not enough data
8.7
31
Not enough data
8.5
31
Security
Not enough data
9.0
31
Not enough data
8.8
31
Agentic AI - Visual Collaboration Platforms
Not enough data
6.9
13
Not enough data
7.3
13
Automation
8.5
44
Not enough data
8.5
41
Not enough data
8.6
43
Not enough data
Administration
8.7
43
Not enough data
8.3
43
Not enough data
9.0
40
Not enough data
Project management
8.7
41
Not enough data
8.3
41
Not enough data
8.6
42
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
7.7
41
Not enough data
8.3
41
Not enough data
Workload
7.7
41
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.0
41
Not enough data
Communication & Collaboration
8.5
41
Not enough data
9.1
44
Not enough data
8.9
45
Not enough data
Cost Management
7.7
41
Not enough data
7.8
41
Not enough data
7.6
41
Not enough data
Integration
7.9
39
Not enough data
7.7
41
Not enough data
7.6
40
Not enough data
Generative AI
8.0
41
Not enough data
8.0
40
Not enough data
Agentic AI - Work Management
7.6
37
Not enough data
7.6
38
Not enough data
7.8
38
Not enough data
8.0
37
Not enough data
Communication
7.1
55
Not enough data
8.5
57
Not enough data
7.7
52
Not enough data
8.1
57
Not enough data
8.3
52
Not enough data
Content & Documents
8.9
56
Not enough data
8.9
56
Not enough data
8.7
54
Not enough data
8.9
56
Not enough data
Controls
8.4
52
Not enough data
8.6
53
Not enough data
8.6
54
Not enough data
8.0
51
Not enough data
8.2
51
Not enough data
Project Management
8.3
52
Not enough data
8.5
53
Not enough data
8.9
50
Not enough data
9.0
51
Not enough data
Remote Collaboration
9.1
54
Not enough data
8.8
54
Not enough data
8.7
52
Not enough data
7.2
51
Not enough data
Generative AI
7.9
51
Not enough data
7.7
51
Not enough data
Agentic AI - Project Collaboration
7.1
49
Not enough data
7.6
49
Not enough data
Collaboration Tools
Not enough data
9.0
10145
|
Verified
Not enough data
9.1
2950
|
Verified
Not enough data
8.8
2631
|
Verified
Not enough data
9.0
3174
|
Verified
Not enough data
9.0
3025
Meeting Coordination
Not enough data
8.7
9135
Not enough data
8.7
8626
|
Verified
Not enough data
8.7
9001
|
Verified
Not enough data
8.8
3154
|
Verified
Software Type
Not enough data
8.6
7730
|
Verified
Not enough data
8.8
3094
|
Verified
Not enough data
9.0
3237
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
84
Not enough data
7.8
82
Not enough data
7.9
84
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
39
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
40
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.0
40
Not enough data
9.3
39
Accessibility - AI Meeting Assistants
Not enough data
9.1
39
Not enough data
9.0
38
Not enough data
9.4
37
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Management and Discovery - IT Documentation
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Not enough data
Operations - IT Documentation
8.5
170
Not enough data
8.0
172
Not enough data
8.2
169
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
9.3
10
Not enough data
9.4
9
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
241
Not enough data
8.7
227
Not enough data
8.6
208
Not enough data
9.0
255
Not enough data
9.0
256
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
161
Not enough data
8.4
186
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
157
Not enough data
8.8
100
Not enough data
9.0
152
Not enough data
9.1
170
Not enough data
9.1
152
Not enough data
9.1
141
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Webex Suite share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.8%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
5.0%
Higher Education
3.4%
Other
61.2%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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