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At a Glance
Market Segments
Small-Business (45.5% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
Free Trial 1 User
$19.00 1 Maker Per Month
Condens
Star Rating
(93)4.8 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User
Browse all 4 pricing plansProductboard
Star Rating
(252)4.3 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Maker Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Productboard excels in its Customer Ideation feature, scoring 8.1, which allows teams to gather and prioritize customer feedback effectively. In contrast, Condens shines with a higher score of 9.5 in Tagging, making it easier for users to categorize and retrieve information.
- Reviewers mention that Productboard's Analytics capabilities are somewhat limited, with a score of 7.1, which may hinder data-driven decision-making. On the other hand, Condens offers a more robust Sentiment Analysis feature, scoring 7.2, providing deeper insights into customer feedback.
- G2 users highlight that Productboard's Team Collaboration feature scores 8.3, facilitating communication among team members. However, Condens outperforms with a score of 8.8, indicating a more seamless collaborative experience.
- Users on G2 report that Productboard's Ease of Setup is rated at 8.2, which is decent but not exceptional. In contrast, Condens impresses with a score of 9.4, suggesting a more user-friendly onboarding process that can save time for new users.
- Reviewers mention that Productboard's Data Security score of 8.0 is satisfactory, but Condens significantly outperforms with a score of 9.2, indicating stronger measures to protect sensitive information.
- Users say that while Productboard's Roadmaps feature is rated at 8.6, providing a solid visual representation of project timelines, Condens offers a more intuitive experience with its Timelines feature, scoring 8.4, which enhances project tracking and management.
Pricing
Entry-Level Pricing
Condens
Free Trial
Free Trial
1 User
Test Condens and all its features together with your team for free for 15 days.
- Unlimited projects & file uploads
- Unlimited automated transcription
- Analysis features
Productboard
Essentials
$19.00
1 Maker Per Month
Connect your backlog with always up-to-date and easy-to-share roadmaps
- 250 feedback notes
- 1 Teamspace
- 1 Objective
Free Trial
Condens
Free Trial is available
Productboard
Free Trial is available
Ratings
Meets Requirements
8.7
76
8.1
172
Ease of Use
9.0
77
8.2
173
Ease of Setup
9.2
41
8.2
84
Ease of Admin
9.6
19
8.8
73
Quality of Support
9.7
69
8.9
138
Has the product been a good partner in doing business?
9.8
17
8.8
68
Product Direction (% positive)
9.5
73
8.3
150
Features by Category
User Response Methods
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Insights
7.7
5
Not enough data
7.6
9
Not enough data
8.8
11
Not enough data
Generative AI
6.9
6
Not enough data
Content Management
8.3
17
Not enough data
8.8
18
Not enough data
8.7
17
Not enough data
Content Discovery
8.9
18
Not enough data
8.6
17
Not enough data
8.0
18
Not enough data
Feature Not Available
Not enough data
9.1
17
Not enough data
8.7
15
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
7.1
36
Execution
Not enough data
7.7
56
Not enough data
7.7
52
Not enough data
7.2
42
Roadmapping
Not enough data
8.6
58
Not enough data
8.4
52
Setup
Not enough data
8.7
26
Not enough data
8.8
20
Not enough data
8.0
20
Not enough data
8.5
16
Management
Not enough data
8.2
15
Not enough data
7.6
13
Not enough data
7.5
17
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.8
56
8.3
33
8.8
55
7.9
28
9.2
55
8.0
24
Functionality
7.7
10
6.1
16
9.5
63
8.1
31
9.1
60
7.8
29
7.8
46
7.4
30
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.5
74
Not enough data
7.1
61
Not enough data
8.1
100
Planning
Not enough data
Feature Not Available
Not enough data
8.2
110
Not enough data
7.2
76
Not enough data
7.5
88
Not enough data
Feature Not Available
Workflow Management
Not enough data
6.7
53
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Condens and Productboard are categorized as User Research Repositories
Unique Categories
Condens is categorized as Insight Engines and User Research
Productboard is categorized as Decision-Making, Workflow Management, Strategy and Innovation Roadmapping Tools, and Product Management
Reviews
Reviewers' Company Size
Condens
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Productboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Design
12.5%
Higher Education
11.4%
Research
9.1%
Information Technology and Services
6.8%
Other
45.5%
Computer Software
35.0%
Information Technology and Services
15.4%
Marketing and Advertising
6.5%
Internet
5.7%
Health, Wellness and Fitness
3.3%
Other
34.1%
Discussions
How do create reports for usability testing?
1 Comment
AK
Hi Jesús,
the ability to create charts and visualizations is one of the top items on our roadmap currently. This will help with report creation for...Read more
Condens has no more discussions with answers
When do you expect to have more integrations?
1 Comment
SB
Hi João Paulo Villa Mello,
Thanks for sharing your thoughts and feedback. We are continually adding new integrations and new partners that are building...Read more
What is a feature product management?
1 Comment
DB
A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.
Here are some...Read more
What does Product Board do?
1 Comment
Official Response from Productboard
Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize...Read more
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