# Condens vs Lookback Comparison

| | Condens | Lookback | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 100 | 21 | 
| **Largest Market Segment** | Small-Business (45.7% of reviews) | Mid-Market (63.2% of reviews) | 
| **Entry Level Price** | Free Trial 1 User | No pricing available | 

---
## Top Pros & Cons

### Condens

Pros:
- Transcription Services (26 reviews)
- Features (19 reviews)

Cons:
- Poor Transcription Accuracy (7 reviews)
- Poor Interface Design (6 reviews)

### Lookback

**Not enough data**

---
## Ratings Comparison
| Rating | Condens | Lookback | 
|---|---|---|
  | **Meets Requirements** | 8.7 (82 reviews) | 8.7 (15 reviews) | 
  | **Ease of Use** | 9.0 (83 reviews) | 9.0 (15 reviews) | 
  | **Ease of Setup** | 9.3 (47 reviews) | 10.0 (7 reviews) | 
  | **Ease of Admin** | 9.5 (23 reviews) | 10.0 (7 reviews) | 
  | **Quality of Support** | 9.7 (75 reviews) | 8.2 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (21 reviews) | 9.0 (7 reviews) | 
  | **Product Direction (% positive)** | 9.6 (79 reviews) | 10.0 (16 reviews) | 

---
## Pricing

### Condens

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial 1 User

Description: Test Condens and all its features together with your team for free for 15 days.


Key Features:
- Unlimited projects & file uploads
- Unlimited automated transcription
- Analysis features

[Browse all 4 editions](https://www.g2.com/products/condens/pricing)

#### Free Trial

Yes

### Lookback

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Condens** | 8.0/10 | 18 |
| **Lookback** | 8.8/10 | 11 |

#### User Response Methods

| Feature | Condens | Lookback | 
|---|---|---|
| **Survey** | Feature Not Available | Not enough data | 
| **Video Snippets** | Feature Not Available | 8.7 (10 reviews) ✓ Verified | 
| **Video Interview** | Feature Not Available | 9.4 (9 reviews) ✓ Verified | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | Feature Not Available | 9.7 (6 reviews) ✓ Verified | 

#### Participant Selection

| Feature | Condens | Lookback | 
|---|---|---|
| **In-App** | Feature Not Available | Not enough data | 
| **On-Site** | Feature Not Available | Not enough data | 
| **Recruitment Pool** | Feature Not Available | Not enough data | 

#### Insights

| Feature | Condens | Lookback | 
|---|---|---|
| **Analytics** | 7.7 (5 reviews) | Not enough data | 
| **Collaboration** | 8.0 (11 reviews) | 9.4 (8 reviews) ✓ Verified | 
| **Sorting** | 9.0 (14 reviews) | 6.7 (5 reviews) ✓ Verified | 

#### Generative AI

| Feature | Condens | Lookback | 
|---|---|---|
| **AI Text Summarization** | 7.4 (7 reviews) | Not enough data | 

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Condens** | 8.6/10 | 19 |
| **Lookback** | N/A | N/A |

#### Content Management

| Feature | Condens | Lookback | 
|---|---|---|
| **Data Centralization - Insight Engines** | 8.3 (17 reviews) | Not enough data | 
| **Archiving - Insight Engines** | 8.8 (18 reviews) | Not enough data | 
| **Search Analysis - Insight Engines** | 8.7 (17 reviews) | Not enough data | 

#### Content Discovery

| Feature | Condens | Lookback | 
|---|---|---|
| **Search Interface - Insight Engines** | 8.9 (18 reviews) | Not enough data | 
| **AI Functionality - Insight Engines** | 8.6 (17 reviews) | Not enough data | 
| **NLP Functionality - Insight Engines** | 8.0 (18 reviews) | Not enough data | 
| **Data Mining - Insight Engines** | Feature Not Available | Not enough data | 
| **Structured Navigation - Insight Engines** | 9.1 (17 reviews) | Not enough data | 
| **Machine Learning - Insight Engines** | 8.7 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | Condens | Lookback | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Condens** | 8.6/10 | 75 |
| **Lookback** | N/A | N/A |

#### Management

| Feature | Condens | Lookback | 
|---|---|---|
| **Team Collaboration** | 8.8 (58 reviews) | Not enough data | 
| **Access Control** | 8.8 (56 reviews) | Not enough data | 
| **Data Security** | 9.2 (55 reviews) | Not enough data | 

#### Functionality

| Feature | Condens | Lookback | 
|---|---|---|
| **Sentiment Analysis** | 7.1 (12 reviews) | Not enough data | 
| **Tagging** | 9.5 (67 reviews) | Not enough data | 
| **Note Taking** | 9.1 (60 reviews) | Not enough data | 
| **Integrations** | 7.8 (46 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Condens (2):** [Insight Engines Software](https://www.g2.com/categories/insight-engines), [User Research Repositories](https://www.g2.com/categories/user-research-repositories)



---
## Reviewer Demographics

### By Company Size

| Segment | Condens | Lookback | 
|---|---|---|
| **Small-Business** | 45.7% | 5.3% | 
| **Mid-Market** | 31.9% | 63.2% | 
| **Enterprise** | 22.3% | 31.6% | 

### By Industry

#### Condens

- **Higher Education:** 14.9%
- **Computer Software:** 13.8%
- **Design:** 11.7%
- **Research:** 8.5%
- **Information Technology and Services:** 6.4%
- **Financial Services:** 4.3%
- **Market Research:** 4.3%
- **Hospital & Health Care:** 3.2%
- **Oil & Energy:** 3.2%
- **Consulting:** 3.2%
- **Other:** 26.6%

#### Lookback

- **Internet:** 26.3%
- **Computer Software:** 21.1%
- **Writing and Editing:** 5.3%
- **Telecommunications:** 5.3%
- **Retail:** 5.3%
- **Real Estate:** 5.3%
- **Primary/Secondary Education:** 5.3%
- **Information Technology and Services:** 5.3%
- **Human Resources:** 5.3%
- **Financial Services:** 5.3%
- **Other:** 10.5%

---
## Alternatives

### Alternatives to Condens

- [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) — 4.5/5 stars (168 reviews)
- [HeyMarvin](https://www.g2.com/products/heymarvin/reviews) — 4.8/5 stars (130 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2317 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.8/5 stars (375 reviews)

### Alternatives to Lookback

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (188 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (526 reviews)
- [Loop11](https://www.g2.com/products/loop11/reviews) — 3.7/5 stars (14 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)

---
## Top Discussions

### Condens

- Title: [How do create reports for usability testing?](https://www.g2.com/discussions/how-do-create-reports-for-usability-testing) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jesús,

the ability to create charts and visualizations is one of the top items on our roadmap currently. This will help with report creation for..."

### Lookback

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/condens-vs-lookback)