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At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Small-Business (70.9% of reviews)
Entry-Level Pricing
$399.00 Per Month
$19.00 1 Seat cost Per Month
Concord
Star Rating
(133)4.2 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plansPandaDoc
Star Rating
(3,275)4.7 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Seat cost Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PandaDoc excels in overall user satisfaction, boasting a significantly higher score compared to Concord. Users appreciate its intuitive interface, noting that the drag-and-drop functionality makes document management straightforward and efficient.
- Users say that PandaDoc's implementation process is quick and user-friendly, with many highlighting the ease of setting up templates and customizing documents on the fly. In contrast, Concord, while functional, does not receive the same level of praise for its setup experience.
- Reviewers mention that PandaDoc's support quality is a standout feature, with many users expressing satisfaction with the assistance they receive. This is particularly important for businesses that rely on timely support for contract management, whereas Concord's support is viewed as adequate but not exceptional.
- According to verified reviews, PandaDoc shines in its document signing capabilities, with users noting features like mobile signatures and bulk digital signatures that streamline the signing process. Concord, while offering similar features, does not match the level of satisfaction reported by PandaDoc users.
- Users highlight that PandaDoc is particularly well-suited for small businesses, as evidenced by its large market segment presence. They appreciate the affordability and flexibility it offers, while Concord, despite being affordable, is often seen as more tailored for mid-market companies.
- Reviewers indicate that PandaDoc's extensive library of templates and customizable options significantly enhances productivity, allowing users to create and modify documents quickly. In comparison, while Concord provides a solid platform for contract management, it lacks the same level of customization and ease of use that PandaDoc users enjoy.
Pricing
Entry-Level Pricing
Concord
Essentials
$399.00
Per Month
For small companies or a single team within a larger business.
- Paid annually
- Includes 5 users
- Additional users $39/mo
- AI Copilot and extraction
- Unlimited eSignatures
- Unlimited documents
PandaDoc
Essentials
$19.00
1 Seat cost Per Month
For creating impressive documents that generate results.
- All the Free plan features plus:
- 2 users
- Templates
Free Trial
Concord
Free Trial is available
PandaDoc
Free Trial is available
Ratings
Meets Requirements
8.7
102
9.2
2,499
Ease of Use
8.5
101
9.2
2,523
Ease of Setup
8.5
59
9.1
1,555
Ease of Admin
8.6
60
9.1
1,218
Quality of Support
8.8
95
9.1
2,031
Has the product been a good partner in doing business?
8.9
59
9.3
1,194
Product Direction (% positive)
8.6
93
9.2
2,338
Features by Category
Signature Process
8.7
25
|
Verified
9.6
1734
|
Verified
8.6
22
|
Verified
9.1
1595
|
Verified
9.1
25
|
Verified
9.4
1666
|
Verified
8.2
20
|
Verified
9.0
1424
|
Verified
8.7
25
|
Verified
9.3
1559
|
Verified
7.9
11
|
Verified
8.7
1078
|
Verified
7.7
17
|
Verified
8.7
1297
|
Verified
8.4
22
|
Verified
9.3
1573
|
Verified
Agentic AI - E-Signature
Not enough data
7.4
183
Not enough data
7.7
179
Not enough data
7.7
179
Not enough data
7.7
178
Not enough data
7.5
179
Not enough data
7.6
180
Security and Scalability
9.5
13
|
Verified
9.2
1312
|
Verified
9.4
21
|
Verified
9.4
1448
|
Verified
9.4
15
|
Verified
9.0
1149
|
Verified
Platform
9.1
9
|
Verified
8.7
1096
|
Verified
8.6
13
|
Verified
8.9
1149
|
Verified
8.1
8
|
Verified
8.6
897
|
Verified
9.2
12
|
Verified
9.2
1234
|
Verified
Not enough data
8.3
927
|
Verified
Configuration - cpq
Not enough data
8.8
77
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
8.7
71
|
Verified
Not enough data
8.6
71
|
Verified
Not enough data
8.8
74
|
Verified
Pricing
Not enough data
8.4
79
|
Verified
Not enough data
7.9
76
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.8
72
|
Verified
Not enough data
8.8
71
|
Verified
Not enough data
8.6
62
|
Verified
Quoting
Not enough data
8.4
68
|
Verified
Not enough data
8.3
67
|
Verified
Not enough data
8.9
75
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.8
76
|
Verified
Admin
Not enough data
9.2
240
|
Verified
Not enough data
8.8
212
|
Verified
Not enough data
8.9
201
|
Verified
Not enough data
9.2
234
|
Verified
Channels
Not enough data
8.4
63
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.9
30
|
Verified
Platform
Not enough data
8.6
176
|
Verified
Not enough data
8.7
153
|
Verified
Not enough data
8.9
158
|
Verified
Not enough data
9.3
215
|
Verified
Not enough data
8.9
223
|
Verified
Not enough data
8.8
13
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Creation
Not enough data
8.8
928
|
Verified
Not enough data
8.7
923
|
Verified
Not enough data
8.3
793
|
Verified
Not enough data
9.0
888
|
Verified
Not enough data
9.0
904
|
Verified
Not enough data
8.8
867
|
Verified
Workflow
Not enough data
8.7
863
|
Verified
Not enough data
8.6
757
|
Verified
Not enough data
8.7
756
|
Verified
Analytics
Not enough data
8.9
852
|
Verified
Not enough data
8.6
743
|
Verified
Not enough data
8.6
803
|
Verified
Administration and Platform
Not enough data
8.8
832
|
Verified
Not enough data
8.9
892
|
Verified
Not enough data
8.3
755
|
Verified
Not enough data
9.2
872
|
Verified
Not enough data
8.3
557
|
Verified
Not enough data
8.3
649
|
Verified
Generative AI
Not enough data
7.4
242
Contract Management Platform Features
8.6
57
|
Verified
9.1
984
|
Verified
8.5
54
|
Verified
9.1
947
|
Verified
8.3
59
|
Verified
8.8
968
|
Verified
8.7
54
|
Verified
9.0
882
|
Verified
8.5
52
|
Verified
8.9
861
|
Verified
8.9
53
|
Verified
9.2
918
|
Verified
8.5
57
|
Verified
9.1
979
|
Verified
8.9
58
|
Verified
9.0
893
|
Verified
8.3
24
|
Verified
8.6
775
|
Verified
8.2
39
|
Verified
8.9
911
|
Verified
Generative AI
Not enough data
8.2
265
Not enough data
8.2
258
Agentic AI - Contract Management
Not enough data
7.9
81
Functionality
Not enough data
9.3
39
Not enough data
9.3
35
Not enough data
9.2
34
Data Sources
Not enough data
8.8
612
Not enough data
8.4
521
Not enough data
9.1
670
Generation
Not enough data
9.2
699
Not enough data
Feature Not Available
Not enough data
9.1
661
Delivery
Not enough data
9.2
642
Not enough data
Feature Not Available
Not enough data
8.8
519
Generative AI
Not enough data
7.9
220
Not enough data
7.9
218
Not enough data
7.7
217
Not enough data
7.7
214
Agentic AI - Document Generation
Not enough data
7.5
88
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Contract Creation & Management
8.7
9
Not enough data
9.1
9
Not enough data
7.6
9
Not enough data
9.4
8
Not enough data
Collaboration
7.6
7
Not enough data
7.3
8
Not enough data
Other Platform Features
8.3
10
Not enough data
9.2
11
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Contract Data
8.5
8
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.1
138
Not enough data
8.7
124
Not enough data
9.2
135
Not enough data
9.3
137
Additional Functionality
Not enough data
8.9
121
Not enough data
8.1
114
Not enough data
9.4
139
Not enough data
8.7
119
Not enough data
9.0
121
Agentic AI - Salesforce AppExchange Apps
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.3
9
Categories
Categories
Shared Categories
Concord and PandaDoc are categorized as E-Signature, Document Management, and Contract Management
Unique Categories
Concord is categorized as Salesforce CRM Document Generation and Contract Lifecycle Management (CLM)
PandaDoc is categorized as Contract Analytics, E-Notary, Proposal, Document Generation, Salesforce AppExchange Apps, CPQ, and Online Form Builder
Reviews
Reviewers' Company Size
Concord
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PandaDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.4%
Internet
5.5%
Hospital & Health Care
4.7%
Non-Profit Organization Management
3.9%
Other
66.4%
Marketing and Advertising
9.9%
Computer Software
9.7%
Information Technology and Services
8.5%
Construction
4.3%
Financial Services
4.1%
Other
63.4%
Alternatives
Discussions
Concord has no discussions with answers
Is PandaDoc safe?
9 Comments
CK
YesRead more
What is PandaDoc used for?
4 Comments
AB
PandaDoc is primarily used to e-sign documents (to collect electronic signatures), but it also has decent document creation capabilities (full-features...Read more
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