# Concord vs Icertis Contract Management Software Comparison

---
## Frequently Asked Questions

### What is the difference between Icertis Contract Management... vs Concord?

Icertis Contract Management... and Concord both hold a 4.2/5 G2 rating, but Concord leads in Ease of Setup and Quality of Support, while Icertis Contract Management... is more prominent in the Enterprise segment.

| [Icertis Contract Management...](https://www.g2.com/products/icertis-contract-management-software/reviews) | [Concord](https://www.g2.com/products/concord/reviews) |
| --- | --- |
| 4.2/5 (81 reviews) | 4.2/5 (133 reviews) |
| Enterprise | Mid-Market |
| 7.6 | 8.5 |
| 8.4 | 8.8 |
| Industry expert, tons of customization options | Ease of Use |



### How do the pricing models of Icertis Contract Management... and Concord compare?

Concord is rated higher for value, with reviewers consistently citing its affordability and pricing value.

- **Icertis Contract Management...:** Reviewers mention the product is robust but note that pricing can be expensive, especially for new functionality.
- **Concord:** In recent reviews, Concord is praised for its affordability, lack of restrictions on document signatures, and being worth the money.
- **Switching reasons:** Recent Concord reviewers cite pricing and value as key reasons for choosing it over alternatives.



### What are the best alternatives to Icertis Contract Management... and Concord?

The top three alternatives to Icertis Contract Management... and Concord are PandaDoc, Conga CLM, and Docusign CLM.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Icertis Contract Management...](https://www.g2.com/products/icertis-contract-management-software/reviews) | 4.2/5 (81) | Enterprise | Pricing on App Store is expensive | Industry expert, tons of customization options |
| [Concord](https://www.g2.com/products/concord/reviews) | 4.2/5 (133) | Mid-Market | Praised for affordability and pricing value | Ease of Use |
| [PandaDoc](https://www.g2.com/products/pandadoc/reviews) | 4.7/5 (3703) | Small-Business | — | — |
| [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) | 4.3/5 (620) | Enterprise | — | — |
| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | 4.3/5 (507) | Mid-Market | — | — |



### Which Contract Lifecycle Management (CLM) features should I prioritize when comparing Icertis Contract Management... and Concord?

Buyers should prioritize Ease of Setup, Quality of Support, Ease of Use, Reporting, and Pricing Value when comparing Icertis Contract Management... and Concord.

- **Ease of Setup:** Icertis Contract Management... 7.6, Concord 8.5
- **Quality of Support:** Icertis Contract Management... 8.4, Concord 8.8
- **Ease of Use:** Icertis Contract Management... 8.0, Concord 8.5
- **Reporting:** Reporting is the most frequently mentioned feature in reviews for both products.
- **Pricing Value:** Concord is praised for affordability and pricing value in recent reviews, while Icertis Contract Management... is noted as expensive for new functionality.



### What are the pros and cons of Icertis Contract Management... vs Concord?

Icertis Contract Management...'s headline strength is its robust customization and enterprise focus, while Concord's is its ease of use and affordability.

- **Icertis Contract Management... strengths:** Industry expert, tons of customization options, robust cloud-based platform, AI-based functionality, strong security, and centralized contract repository.
- **Icertis Contract Management... trade-offs:** Lengthy implementation and onboarding, complex customizations, not intuitive for end users, expensive pricing for new features, and maintenance challenges during upgrades.
- **Concord strengths:** Ease of use (all-time mentions: 1), helpful support, affordable pricing, unlimited electronic signatures, user-friendly interface, and efficient contract workflows.
- **Concord trade-offs:** Reviewers note delays and slow support response (all-time mentions: 1), bugs and glitches, limited customization in some areas, and formatting issues when uploading documents.



### Is Icertis Contract Management... or Concord better for small businesses?

Concord is the better fit for small businesses, with a strong Mid-Market and Small-Business reviewer base and consistent praise for ease of use and affordability.

- **Icertis Contract Management...:** Largest segment is Enterprise; reviewers highlight its robust features but note complexity and higher cost, which may not align with small-business needs.
- **Concord:** Largest segment is Mid-Market; reviewers consistently cite ease of use, affordability, and suitability for small businesses managing contract databases and workflows.



### Which Contract Lifecycle Management (CLM) platform has better integrations?

Icertis Contract Management... and Concord are at parity for integrations, with reviewers mentioning integrations for both but without a clear leader.

- **Icertis Contract Management...:** Reviewers mention integrations with Salesforce, Adobe, and SAP, noting that most integrations require customization for large enterprises.
- **Concord:** Reviewers mention Salesforce integration and highlight ease of use with contract workflows, but do not cite a broader range of integrations.



### How do Icertis Contract Management... and Concord compare on customer support?

Concord scores higher on Quality of Support, with a 0.4-point lead over Icertis Contract Management... (8.8 vs 8.4).

- **Icertis Contract Management...:** Reviewers describe support as responsive and knowledgeable, but some note inconsistent experiences and challenges during implementation.
- **Concord:** Reviewers consistently praise Concord's support team for being helpful, quick to respond, and receptive to feedback, though a few mention occasional delays.



### Which is easier to implement, Icertis Contract Management... or Concord?

Concord is easier to implement, with a 0.9-point higher Ease of Setup score (8.5 vs 7.6) and positive reviewer sentiment on onboarding.

- **Icertis Contract Management...:** Reviewers frequently cite a lengthy and complex implementation process, with challenges in onboarding and maintaining customizations.
- **Concord:** Reviewers highlight fast setup, easy onboarding, and no need for third-party implementation teams, with many noting that implementation was straightforward and efficient.



### Which product has better Reporting?

Concord is favored for Reporting, with reviewers highlighting its reporting capabilities and higher satisfaction scores.

- **Icertis Contract Management...:** Reporting is frequently mentioned as a benefit, but reviewers note a need for more out-of-the-box reports and easier data export.
- **Concord:** Reviewers consistently cite reporting as a strength, with a higher Meets Requirements score (8.7 vs 8.4) and positive feedback on contract tracking and management dashboards.



| | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 133 | 81 | 
| **Largest Market Segment** | Mid-Market (45.3% of reviews) | Enterprise (79.7% of reviews) | 
| **Entry Level Price** | $399.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Concord

Pros:
- Ease of Use (1 reviews)
- Helpful (1 reviews)

Cons:
- Delays (1 reviews)
- Insufficient Resources (1 reviews)

### Icertis Contract Management Software

**Not enough data**

---
## Ratings Comparison
| Rating | Concord | Icertis Contract Management Software | 
|---|---|---|
  | **Meets Requirements** | 8.7 (102 reviews) | 8.4 (62 reviews) | 
  | **Ease of Use** | 8.5 (101 reviews) | 8.0 (61 reviews) | 
  | **Ease of Setup** | 8.5 (59 reviews) | 7.6 (35 reviews) | 
  | **Ease of Admin** | 8.6 (60 reviews) | 8.0 (35 reviews) | 
  | **Quality of Support** | 8.8 (95 reviews) | 8.4 (60 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (59 reviews) | 8.7 (37 reviews) | 
  | **Product Direction (% positive)** | 8.6 (93 reviews) | 8.6 (59 reviews) | 

---
## Pricing

### Concord

#### Entry-Level Pricing

Plan: Essentials

Price: $399.00 Per Month

Description: For small companies or a single team within a larger business. 

- Paid annually
- Includes 5 users
- Additional users $39/mo

Key Features:
- AI Copilot and extraction
- Unlimited eSignatures
- Unlimited documents

[Browse all 3 editions](https://www.g2.com/products/concord/pricing)

#### Free Trial

Yes

### Icertis Contract Management Software

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Concord** | 8.9/10 | 28 |
| **Icertis Contract Management Software** | N/A | N/A |

#### Signature Process

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Document Signing** | 8.7 (25 reviews) ✓ Verified | Not enough data | 
| **Reminders and Expirations** | 8.6 (22 reviews) ✓ Verified | Not enough data | 
| **Sign-In Process** | 9.1 (25 reviews) ✓ Verified | Not enough data | 
| **Mobile Signatures** | 8.2 (20 reviews) ✓ Verified | Not enough data | 
| **Signature Workflow** | 8.7 (25 reviews) ✓ Verified | Not enough data | 
| **Bulk Digital Signatures ** | 7.9 (11 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 7.7 (17 reviews) ✓ Verified | Not enough data | 
| **Signature Document Creation** | 8.4 (22 reviews) ✓ Verified | Not enough data | 
| **Multi-Party Signing** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Regulatory Compliance** | 9.5 (13 reviews) ✓ Verified | Not enough data | 
| **Signature History and Audit** | 9.4 (21 reviews) ✓ Verified | Not enough data | 
| **Enterprise Scalability** | 9.4 (15 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Custom Branding** | 9.1 (9 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (13 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (8 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 9.2 (12 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Expiration Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Signature Capture** | Not enough data | Not enough data | 
| **Document Conversion** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Team Collaboration** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Searchable Database** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Age Verification** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Waiver Kiosk** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

### Document Management

| Product | Score | Reviews |
|---|---|---|
| **Concord** | N/A | N/A |
| **Icertis Contract Management Software** | N/A | N/A |

#### Additional Functionality

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Document Lifecycle Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Revision History** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Access Expiration Management** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Metadata Extraction** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Document Editing** | Not enough data | Not enough data | 
| **File Recovery** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **File Conversion** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Autosave** | Not enough data | Not enough data | 
| **For Engineering Documents** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Version Rollback** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Version Comparison** | Not enough data | Not enough data | 
| **Document Check-in/Check-out** | Not enough data | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Concord** | 8.5/10 | 66 |
| **Icertis Contract Management Software** | 8.2/10 | 56 |

#### Contract Management Platform Features

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Contract Creation** | 8.6 (57 reviews) ✓ Verified | 8.6 (46 reviews) ✓ Verified | 
| **Customizable Templates** | 8.5 (54 reviews) ✓ Verified | 8.3 (44 reviews) ✓ Verified | 
| **Contract Editing** | 8.3 (59 reviews) ✓ Verified | 8.1 (44 reviews) ✓ Verified | 
| **Contract Attachments** | 8.7 (54 reviews) ✓ Verified | 8.2 (46 reviews) ✓ Verified | 
| **Contract Collaboration** | 8.5 (52 reviews) ✓ Verified | 7.9 (42 reviews) ✓ Verified | 
| **Approval Process** | 8.9 (53 reviews) ✓ Verified | 8.4 (47 reviews) ✓ Verified | 
| **Notifications & Reminders** | 8.5 (57 reviews) ✓ Verified | 8.0 (47 reviews) ✓ Verified | 
| **Contract Database** | 8.9 (58 reviews) ✓ Verified | 8.7 (46 reviews) ✓ Verified | 
| **Integrations / APIs** | 8.3 (24 reviews) ✓ Verified | 8.5 (34 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 8.2 (39 reviews) ✓ Verified | 7.7 (43 reviews) ✓ Verified | 
| **Government Contracts** | Not enough data | Not enough data | 
| **Specialty Contracts** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Contract Drafting** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sell Side (Customers)** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Contract Negotiation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **AI Redlining** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Completion Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Buy Side (Suppliers)** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **Concord** | N/A | N/A |
| **Icertis Contract Management Software** | N/A | N/A |

#### Platform Basics 

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 
| **Contract Comparisons** | Not enough data | Not enough data | 

#### Artificial Intelligence Capabilities

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Text Analytics** | Not enough data | Not enough data | 
| **NLP** | Not enough data | Not enough data | 
| **OCR** | Not enough data | Not enough data | 

#### Contract Data

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Data Import** | Not enough data | Not enough data | 
| **Data Export** | Not enough data | Not enough data | 
| **Custom Reporting** | Not enough data | Not enough data | 
| **Clause Identification and Mapping** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Concord** | 8.5/10 | 11 |
| **Icertis Contract Management Software** | N/A | N/A |

#### Contract Creation & Management

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Contract Creation** | 8.7 (9 reviews) | Not enough data | 
| **Contract Templates** | 9.1 (9 reviews) | Not enough data | 
| **Contract Editing** | 7.6 (9 reviews) | Not enough data | 
| **Contract Attachments** | 9.4 (8 reviews) | Not enough data | 

#### Collaboration

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Contract Collaboration** | 7.6 (7 reviews) | Not enough data | 
| **Approval Process** | 7.3 (8 reviews) | Not enough data | 

#### Other Platform Features

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Notifications & Reminders** | 8.3 (10 reviews) | Not enough data | 
| **Contract Database** | 9.2 (11 reviews) | Not enough data | 
| **Contract Compliance** | 9.4 (8 reviews) | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **E-Signature** | 8.5 (9 reviews) | Not enough data | 

#### Contract Data

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Reporting & Dashboards** | 8.5 (8 reviews) | Not enough data | 
| **Advanced Contract Analytics** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Concord** | N/A | N/A |
| **Icertis Contract Management Software** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Management Software](https://www.g2.com/categories/contract-management)

**Unique to Concord (3):** [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation), [E-Signature Software](https://www.g2.com/categories/e-signature), [Document Management Software](https://www.g2.com/categories/document-management)

**Unique to Icertis Contract Management Software (2):** [Contract Analytics Software](https://www.g2.com/categories/contract-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Concord | Icertis Contract Management Software | 
|---|---|---|
| **Small-Business** | 37.5% | 10.8% | 
| **Mid-Market** | 45.3% | 9.5% | 
| **Enterprise** | 17.2% | 79.7% | 

### By Industry

#### Concord

- **Computer Software:** 10.2%
- **Information Technology and Services:** 9.4%
- **Internet:** 5.5%
- **Hospital & Health Care:** 4.7%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 3.9%
- **Food & Beverages:** 3.1%
- **Biotechnology:** 3.1%
- **Marketing and Advertising:** 3.1%
- **Insurance:** 2.3%
- **Other:** 50.8%

#### Icertis Contract Management Software

- **Food & Beverages:** 21.6%
- **Information Technology and Services:** 16.2%
- **Computer Software:** 9.5%
- **Pharmaceuticals:** 4.1%
- **Electrical/Electronic Manufacturing:** 2.7%
- **Airlines/Aviation:** 2.7%
- **Telecommunications:** 2.7%
- **Aviation & Aerospace:** 2.7%
- **Real Estate:** 2.7%
- **Banking:** 2.7%
- **Other:** 32.4%

---
## Alternatives

### Alternatives to Concord

- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3796 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [Juro](https://www.g2.com/products/juro/reviews) — 4.5/5 stars (248 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (324 reviews)
- [ContractSafe](https://www.g2.com/products/contractsafe/reviews) — 4.6/5 stars (134 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews)
- [Agiloft Contract Management Suite](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews) — 4.5/5 stars (110 reviews)

### Alternatives to Icertis Contract Management Software

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [Sirion CLM](https://www.g2.com/products/sirion-clm/reviews) — 4.5/5 stars (65 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (794 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (324 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3796 reviews)
- [Agiloft Contract Management Suite](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews) — 4.5/5 stars (110 reviews)
- [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) — 4.5/5 stars (93 reviews)
- [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) — 4.6/5 stars (95 reviews)

---
## Top Discussions

### Concord

No discussions available for this product.

### Icertis Contract Management Software

- Title: [How much does Icertis cost?](https://www.g2.com/discussions/how-much-does-icertis-cost) — 1 comment
  > **Top comment:** "€550 per user per year"
- Title: [What is the best contract management software?](https://www.g2.com/discussions/icertis-contract-management-software-what-is-the-best-contract-management-software) — 1 comment *(includes official response)*
  > **Top comment:** "Icertis Contract Intelligence is the best contract management software. The world’s most iconic brands and disruptive innovators trust Icertis with more than..."
- Title: [What does Icertis do?](https://www.g2.com/discussions/what-does-icertis-do) — 1 comment
  > **Top comment:** "Is a software company that serves in the field of contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI)..."
- Title: [How anyone deployed separately with and without AI tools?  How was the experience with each?](https://www.g2.com/discussions/how-anyone-deployed-separately-with-and-without-ai-tools-how-was-the-experience-with-each) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mike,

Apologies for a delayed response and thanks for reaching out.

To help you more on this, I have requested Mr. Sudhanshu Pandey (Senior...."
- Title: [What other features are in store for the real estate/construction industry?](https://www.g2.com/discussions/15029-what-other-features-are-in-store-for-the-real-estate-construction-industry) — 1 comment, 1 upvote
  > **Top comment:** "Icertis understands the construction business and has worked on developing solutions that fit its needs well. We are proud to be serving customers like..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/concord-vs-icertis-contract-management-software)