Compare Concord and Hyland OnBase 
At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Enterprise (52.1% of reviews)
Entry-Level Pricing
$399.00 Per Month
No pricing available
Concord
Star Rating
(133)4.2 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plansHyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in document organization and content management, with users highlighting its ability to centralize documents for easy access and accountability. This flexibility allows it to integrate seamlessly with tools like Outlook and various ERPs, making it a robust choice for enterprises.
- Users say Concord stands out for its user-friendly interface and affordability, particularly for small businesses. Reviewers appreciate its all-in-one functionality, likening it to a combination of Google Docs and DocuSign, which simplifies the contract management process and enhances collaboration during negotiations.
- According to verified reviews, Hyland OnBase is praised for its automation capabilities, which help streamline workflows and reduce manual steps. Users note that the no-code configuration makes it easier to adapt the software to their specific needs, enhancing overall productivity.
- Reviewers mention that Concord's ease of use is a significant advantage, with many finding the process of uploading files and adding signature boxes straightforward. This simplicity is particularly beneficial for legal teams looking to create templates and manage contracts efficiently.
- G2 reviewers highlight that while Hyland OnBase has a strong presence in the enterprise market, it may face challenges in setup and administration compared to Concord, which users find easier to manage. This could be a deciding factor for organizations prioritizing quick implementation and minimal administrative overhead.
- Users report that both products provide solid support, but Concord edges out with slightly higher ratings for quality of support. This could be crucial for businesses that require responsive assistance during their contract management processes, ensuring they can resolve issues quickly and effectively.
Pricing
Entry-Level Pricing
Concord
Essentials
$399.00
Per Month
For small companies or a single team within a larger business.
- Paid annually
- Includes 5 users
- Additional users $39/mo
- AI Copilot and extraction
- Unlimited eSignatures
- Unlimited documents
Hyland OnBase
No pricing availableFree Trial
Concord
Free Trial is available
Hyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.7
102
8.8
167
Ease of Use
8.5
101
8.3
289
Ease of Setup
8.5
59
7.6
201
Ease of Admin
8.6
60
8.1
91
Quality of Support
8.8
95
8.3
149
Has the product been a good partner in doing business?
8.9
59
8.9
89
Product Direction (% positive)
8.6
93
8.0
161
Features by Category
Signature Process
8.7
25
|
Verified
Not enough data
8.6
22
|
Verified
Not enough data
9.1
25
|
Verified
Not enough data
8.2
20
|
Verified
Not enough data
8.7
25
|
Verified
Not enough data
7.9
11
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.4
22
|
Verified
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.5
13
|
Verified
Not enough data
9.4
21
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
Platform
9.1
9
|
Verified
Not enough data
8.6
13
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
9.2
12
|
Verified
Not enough data
Not enough data
Not enough data
Contract Management Platform Features
8.6
57
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
8.7
54
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
8.9
58
|
Verified
Not enough data
8.3
24
|
Verified
Not enough data
8.2
39
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Creation & Management
8.7
9
Not enough data
9.1
9
Not enough data
7.6
9
Not enough data
9.4
8
Not enough data
Collaboration
7.6
7
Not enough data
7.3
8
Not enough data
Other Platform Features
8.3
10
Not enough data
9.2
11
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Contract Data
8.5
8
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.6
90
Not enough data
8.9
74
Not enough data
8.5
69
Not enough data
8.8
68
Not enough data
8.3
73
Not enough data
8.4
67
Not enough data
8.5
71
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
93
Not enough data
8.3
74
Not enough data
7.0
41
Workflow
Not enough data
9.2
85
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
81
Not enough data
8.7
58
Platform
Not enough data
8.5
42
Not enough data
8.7
87
Not enough data
8.5
73
Not enough data
8.7
76
Not enough data
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Concord and Hyland OnBase are categorized as Document Management
Unique Categories
Concord is categorized as Salesforce CRM Document Generation, E-Signature, Contract Lifecycle Management (CLM), and Contract Management
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, Enterprise Content Management (ECM), and No-Code Development Platforms
Reviews
Reviewers' Company Size
Concord
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.4%
Internet
5.5%
Hospital & Health Care
4.7%
Financial Services
3.9%
Other
66.4%
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.4%
Alternatives
Discussions
Concord has no discussions with answers
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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