Compare Concord and Docusign 
At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Small-Business (40.1% of reviews)
Entry-Level Pricing
$399.00 Per Month
$10.00 1 User Per Month
Concord
Star Rating
(133)4.2 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plansDocusign
Star Rating
(2,581)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Docusign excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate its user-friendly interface, stating, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
- According to verified reviews, Concord is recognized for its affordability and flexibility, making it a great choice for small businesses. Users highlight its lack of restrictions on the number of documents for signatures, saying, "The process of uploading files and adding signature boxes is uncomplicated, and the interface is user-friendly."
- Reviewers mention that Docusign offers robust features for document signing, with a high rating for its document signing capabilities. Users find it particularly useful for client interactions, noting, "I like that Docusign is a digital signature tool that makes it easier to sign documents with clients."
- Users say that Concord stands out for its collaborative features, likening it to a combination of Google Docs and Microsoft Word. This allows for real-time tracking of changes during negotiations, which is a significant advantage for teams needing to collaborate on contracts.
- Reviewers highlight that Docusign's implementation process is quick and intuitive, making it easier for new users to get started. This is supported by feedback emphasizing its clear instructions and ease of use, which contribute to a smoother onboarding experience.
- According to recent user feedback, while Concord has strong support for contract management, it may not match Docusign's overall performance in document signing and compliance features. Users appreciate Concord's capabilities for legal teams but note that Docusign's compliance with regulations like CFR Part 11 is a significant advantage.
Pricing
Entry-Level Pricing
Concord
Essentials
$399.00
Per Month
For small companies or a single team within a larger business.
- Paid annually
- Includes 5 users
- Additional users $39/mo
- AI Copilot and extraction
- Unlimited eSignatures
- Unlimited documents
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
Concord
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
8.7
102
9.1
2,079
Ease of Use
8.5
101
9.0
2,092
Ease of Setup
8.5
59
8.5
791
Ease of Admin
8.6
60
8.4
705
Quality of Support
8.8
95
8.3
1,568
Has the product been a good partner in doing business?
8.9
59
8.3
687
Product Direction (% positive)
8.6
93
8.6
2,046
Features by Category
Signature Process
8.7
25
|
Verified
9.5
1822
|
Verified
8.6
22
|
Verified
8.9
1692
|
Verified
9.1
25
|
Verified
9.0
1762
|
Verified
8.2
20
|
Verified
8.8
1448
|
Verified
8.7
25
|
Verified
9.0
1687
|
Verified
7.9
11
|
Verified
8.6
1286
|
Verified
7.7
17
|
Verified
8.4
1300
|
Verified
8.4
22
|
Verified
8.9
1644
|
Verified
Agentic AI - E-Signature
Not enough data
7.8
28
Not enough data
7.8
29
Not enough data
7.3
28
Not enough data
7.4
28
Not enough data
7.2
27
Not enough data
7.4
27
Security and Scalability
9.5
13
|
Verified
9.1
1445
|
Verified
9.4
21
|
Verified
9.2
1525
|
Verified
9.4
15
|
Verified
9.0
1279
|
Verified
Platform
9.1
9
|
Verified
8.2
695
|
Verified
8.6
13
|
Verified
8.5
761
|
Verified
8.1
8
|
Verified
8.2
592
|
Verified
9.2
12
|
Verified
8.9
788
|
Verified
Not enough data
8.3
593
|
Verified
Contract Management Platform Features
8.6
57
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
8.7
54
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
8.9
58
|
Verified
Not enough data
8.3
24
|
Verified
Not enough data
8.2
39
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Contract Creation & Management
8.7
9
Not enough data
9.1
9
Not enough data
7.6
9
Not enough data
9.4
8
Not enough data
Collaboration
7.6
7
Not enough data
7.3
8
Not enough data
Other Platform Features
8.3
10
Not enough data
9.2
11
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Contract Data
8.5
8
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Support
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Concord and Docusign are categorized as E-Signature
Unique Categories
Concord is categorized as Salesforce CRM Document Generation, Document Management, Contract Lifecycle Management (CLM), and Contract Management
Reviews
Reviewers' Company Size
Concord
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.4%
Internet
5.5%
Hospital & Health Care
4.7%
Financial Services
3.9%
Other
66.4%
Real Estate
9.4%
Computer Software
9.1%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.8%
Other
63.5%
Alternatives
Discussions
Concord has no discussions with answers
What is the difference between an electronic signature and a digital signature?
5 Comments
Official Response from Docusign
Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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