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At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Small-Business (40.1% of reviews)
Entry-Level Pricing
$399.00 Per Month
$10.00 1 User Per Month
Concord
Star Rating
(133)4.2 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Browse all 3 pricing plansDocusign
Star Rating
(2,547)4.5 out of 5
Market Segments
Small-Business (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in the document signing process, with a high rating of 9.5 for Document Signing, while Concord's rating of 8.7 indicates it may not be as seamless for users looking for a straightforward signing experience.
- Reviewers mention that Docusign's bulk digital signatures feature, rated at 8.7, is particularly beneficial for businesses needing to sign multiple documents at once, whereas Concord's lower rating of 7.9 suggests it may not meet the same level of efficiency in this area.
- G2 users highlight that Concord offers superior quality of support, with a score of 8.9 compared to Docusign's 8.4, indicating that users may find more responsive assistance when using Concord.
- Users on G2 appreciate Docusign's ease of use, scoring 9.0, which reviewers say makes it a more user-friendly option for those who prioritize a straightforward interface, while Concord's score of 8.5 suggests it may require a bit more effort to navigate.
- Reviewers mention that Docusign's contract creation features, particularly Contract Attachments rated at 9.4, are highly valued, allowing users to easily include necessary documents, while Concord's lower score of 9.0 indicates it may not offer the same level of functionality.
- Users say that Docusign's performance and reliability, rated at 8.9, is a strong point, ensuring that users can depend on the platform for critical signing tasks, while Concord's higher score of 9.2 suggests it may provide even better reliability for users with demanding needs.
Pricing
Entry-Level Pricing
Concord
Essentials
$399.00
Per Month
For small companies or a single team within a larger business.
- Paid annually
- Includes 5 users
- Additional users $39/mo
- AI Copilot and extraction
- Unlimited eSignatures
- Unlimited documents
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Free Trial
Concord
Free Trial is available
Docusign
Free Trial is available
Ratings
Meets Requirements
8.7
102
9.1
2,054
Ease of Use
8.5
101
9.0
2,067
Ease of Setup
8.5
59
8.4
770
Ease of Admin
8.6
60
8.4
691
Quality of Support
8.8
95
8.3
1,548
Has the product been a good partner in doing business?
8.9
59
8.3
672
Product Direction (% positive)
8.6
93
8.6
2,023
Features by Category
Signature Process
8.7
25
|
Verified
9.5
1799
|
Verified
8.6
22
|
Verified
8.9
1684
|
Verified
9.1
25
|
Verified
9.0
1755
|
Verified
8.2
20
|
Verified
8.8
1438
|
Verified
8.7
25
|
Verified
9.0
1677
|
Verified
7.9
11
|
Verified
8.6
1282
|
Verified
7.7
17
|
Verified
8.4
1297
|
Verified
8.4
22
|
Verified
8.9
1635
|
Verified
Agentic AI - E-Signature
Not enough data
7.6
26
Not enough data
7.6
26
Not enough data
7.2
26
Not enough data
7.2
26
Not enough data
7.2
25
Not enough data
7.2
25
Security and Scalability
9.5
13
|
Verified
9.1
1438
|
Verified
9.4
21
|
Verified
9.2
1521
|
Verified
9.4
15
|
Verified
9.0
1277
|
Verified
Platform
9.1
9
|
Verified
8.2
693
|
Verified
8.6
13
|
Verified
8.5
758
|
Verified
8.1
8
|
Verified
8.2
591
|
Verified
9.2
12
|
Verified
8.9
783
|
Verified
Not enough data
8.3
591
|
Verified
Contract Management Platform Features
8.6
57
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
8.7
54
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.9
53
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
8.9
58
|
Verified
Not enough data
8.3
24
|
Verified
Not enough data
8.2
39
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Contract Creation & Management
8.7
9
Not enough data
9.1
9
Not enough data
7.6
9
Not enough data
9.4
8
Not enough data
Collaboration
7.6
7
Not enough data
7.3
8
Not enough data
Other Platform Features
8.3
10
Not enough data
9.2
11
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Contract Data
8.5
8
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Support
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Concord and Docusign are categorized as E-Signature
Unique Categories
Concord is categorized as Salesforce CRM Document Generation, Document Management, Contract Lifecycle Management (CLM), and Contract Management
Reviews
Reviewers' Company Size
Concord
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.4%
Internet
5.5%
Hospital & Health Care
4.7%
Non-Profit Organization Management
3.9%
Other
66.4%
Real Estate
9.4%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.3%
Marketing and Advertising
4.8%
Other
63.5%
Alternatives
Discussions
Concord has no discussions with answers
What is the difference between an electronic signature and a digital signature?
5 Comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 Comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 Comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
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