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Compare ConceptDraw DIAGRAM and SmartDraw 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
$7.95 Per Month
ConceptDraw DIAGRAM
Star Rating
(24)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ConceptDraw DIAGRAMSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartDraw excels in its "Drag-and-Drop" functionality, making it easy to create diagrams quickly, while ConceptDraw DIAGRAM also offers this feature but with slightly less user satisfaction, as indicated by its lower score in "Ease of Use".
- Reviewers mention that SmartDraw's "File Sharing" capabilities are robust, allowing for seamless collaboration, whereas ConceptDraw DIAGRAM's file sharing is effective but not as highly rated, leading to some users feeling it could be improved.
- G2 users highlight that SmartDraw's "Task Management" tools are particularly strong, providing a comprehensive way to track projects, while ConceptDraw DIAGRAM's task management features are less emphasized, which may affect users looking for integrated project tracking.
- Users on G2 appreciate SmartDraw's "Version Control" feature, which helps maintain document integrity during collaboration, while ConceptDraw DIAGRAM's version control is noted to be functional but lacks some advanced features that users desire.
- Reviewers say that SmartDraw's "Customization" options are extensive, allowing users to tailor their diagrams to specific needs, whereas ConceptDraw DIAGRAM offers customization but with fewer options, leading to some limitations in design flexibility.
- Users report that SmartDraw's "Quality of Support" is highly rated, with many praising the responsiveness and helpfulness of the support team, while ConceptDraw DIAGRAM's support is also good but has received mixed reviews regarding response times.
Pricing
Entry-Level Pricing
ConceptDraw DIAGRAM
No pricing availableSmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
ConceptDraw DIAGRAM
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
22
8.8
253
Ease of Use
8.8
22
8.7
258
Ease of Setup
9.8
7
9.4
128
Ease of Admin
9.8
7
9.4
92
Quality of Support
9.7
19
9.1
216
Has the product been a good partner in doing business?
9.5
7
9.5
87
Product Direction (% positive)
8.4
22
8.6
241
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
71
Not enough data
Feature Not Available
Not enough data
8.2
84
Not enough data
8.4
79
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
85
Not enough data
8.8
76
Not enough data
8.7
80
Not enough data
9.0
84
Not enough data
8.9
73
Agentic AI - Org Chart
Not enough data
7.0
14
Not enough data
7.3
14
Collaboration
Not enough data
8.6
42
Not enough data
8.5
42
Not enough data
8.6
47
Not enough data
8.3
40
Hardware
Not enough data
8.3
50
Not enough data
9.2
46
Security
Not enough data
8.8
49
Not enough data
8.8
47
Agentic AI - Visual Collaboration Platforms
Not enough data
7.4
12
Not enough data
7.2
12
Categories
Categories
Shared Categories
ConceptDraw DIAGRAM and SmartDraw are categorized as Diagramming
Unique Categories
ConceptDraw DIAGRAM has no unique categories
Reviews
Reviewers' Company Size
ConceptDraw DIAGRAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Management Consulting
12.5%
Higher Education
8.3%
Design
8.3%
Architecture & Planning
8.3%
Telecommunications
4.2%
Other
58.3%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.8%
Computer Software
3.8%
Other
72.8%
Alternatives
Discussions
ConceptDraw DIAGRAM has no discussions with answers
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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