Compare ConceptDraw DIAGRAM and SmartDraw 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (44.0% of reviews)
Entry-Level Pricing
No pricing available
$7.95 Per Month
ConceptDraw DIAGRAM
Star Rating
(24)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ConceptDraw DIAGRAMSmartDraw
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SmartDraw excels in user satisfaction, boasting a higher overall score compared to ConceptDraw DIAGRAM. Users appreciate its intuitive interface, which allows for easy creation of process flow charts and org charts, making it a favorite for visualizing complex processes.
- Users say that SmartDraw's implementation process is notably quick and straightforward, with many highlighting the ease of setup. One user mentioned how they could project their work onto a screen for group collaboration, which significantly enhances productivity during brainstorming sessions.
- Reviewers mention that ConceptDraw DIAGRAM offers a rich feature set and a vast library of templates and objects, making it a versatile tool for various IT projects. Users particularly value its cross-platform capabilities, which cater well to teams using both Mac and Windows systems.
- According to verified reviews, SmartDraw is praised for its ability to organize data effectively, with users noting how it simplifies the process of turning information into graphs. This feature is particularly beneficial for teams looking to streamline their data visualization efforts.
- G2 reviewers highlight that while ConceptDraw DIAGRAM has a smaller user base, it still garners high satisfaction ratings, especially for its support quality. Users have expressed appreciation for the ongoing enhancements and the comprehensive support provided, which helps them maximize the software's potential.
- Users report that SmartDraw's recent activity indicates a vibrant user community, with a significant number of recent reviews reflecting ongoing engagement and satisfaction. In contrast, ConceptDraw DIAGRAM has not received recent feedback, which may suggest a quieter user experience in comparison.
Pricing
Entry-Level Pricing
ConceptDraw DIAGRAM
No pricing availableSmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
ConceptDraw DIAGRAM
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
22
8.8
258
Ease of Use
8.8
22
8.7
263
Ease of Setup
9.8
7
9.4
133
Ease of Admin
9.8
7
9.4
94
Quality of Support
9.7
19
9.1
218
Has the product been a good partner in doing business?
9.5
7
9.5
89
Product Direction (% positive)
8.4
22
8.6
246
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
9.0
88
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Collaboration
Not enough data
8.6
44
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
ConceptDraw DIAGRAM and SmartDraw are categorized as Diagramming
Unique Categories
ConceptDraw DIAGRAM has no unique categories
Reviews
Reviewers' Company Size
ConceptDraw DIAGRAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Management Consulting
12.5%
Higher Education
8.3%
Design
8.3%
Architecture & Planning
8.3%
Telecommunications
4.2%
Other
58.3%
Information Technology and Services
7.4%
Construction
7.4%
Non-Profit Organization Management
4.6%
Veterinary
3.7%
Computer Software
3.7%
Other
73.2%
Alternatives
Discussions
ConceptDraw DIAGRAM has no discussions with answers
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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