Compare ConceptDraw DIAGRAM and SmartDraw 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (44.2% of reviews)
Entry-Level Pricing
No pricing available
$7.95 Per Month
ConceptDraw DIAGRAM
Star Rating
(24)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ConceptDraw DIAGRAMSmartDraw
Star Rating
(367)4.5 out of 5
Market Segments
Small-Business (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SmartDraw excels in user-friendliness, with many users highlighting its intuitive interface and helpful templates. One user mentioned, "Very easy to use and intuitive," which makes it a strong choice for those who prioritize ease of use in their diagramming tools.
- Users say that ConceptDraw DIAGRAM offers a rich feature set and a variety of use case examples, making it a versatile option for IT projects. Reviewers appreciate the "huge number of free libraries, templates, and objects," which can enhance creativity and productivity.
- According to verified reviews, SmartDraw has a quicker implementation process, with users praising its straightforward onboarding and drag-and-drop features. This ease of setup is a significant advantage for teams looking to get started without extensive training.
- Reviewers mention that ConceptDraw DIAGRAM is particularly beneficial for Mac users, as it is designed to be cross-platform. This feature is a prime driver for users in environments where compatibility is crucial, as noted by a user who highlighted its "native MacOS and Windows apps."
- G2 reviewers highlight that while both products have strong support, ConceptDraw DIAGRAM receives higher marks for quality of support. Users have described their support experience as "perfect," indicating a reliable resource for troubleshooting and assistance.
- Users report that SmartDraw's integrations make it easier to share work across teams, which is a significant advantage for collaborative projects. One user noted the effectiveness of its brainstorming and ideation section, which helps in forming conceptual models before diving into details.
Pricing
Entry-Level Pricing
ConceptDraw DIAGRAM
No pricing availableSmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
ConceptDraw DIAGRAM
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
22
8.8
277
Ease of Use
8.8
22
8.7
283
Ease of Setup
9.8
7
9.2
153
Ease of Admin
9.8
7
9.3
100
Quality of Support
9.7
19
9.1
233
Has the product been a good partner in doing business?
9.5
7
9.5
94
Product Direction (% positive)
8.4
22
8.6
263
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.1
75
Not enough data
Feature Not Available
Not enough data
8.3
89
Not enough data
8.5
83
Not enough data
Feature Not Available
Editing & Design
Not enough data
9.0
93
Not enough data
8.8
82
Not enough data
8.8
86
Not enough data
9.1
89
Not enough data
9.0
77
Agentic AI - Org Chart
Not enough data
7.1
16
Not enough data
7.5
17
Collaboration
Not enough data
8.6
47
Not enough data
8.5
45
Not enough data
8.6
53
Not enough data
8.4
44
Hardware
Not enough data
8.3
53
Not enough data
9.2
52
Security
Not enough data
8.8
53
Not enough data
8.9
50
Agentic AI - Visual Collaboration Platforms
Not enough data
7.5
17
Not enough data
7.3
14
Categories
Categories
Shared Categories
ConceptDraw DIAGRAM and SmartDraw are categorized as Diagramming
Unique Categories
ConceptDraw DIAGRAM has no unique categories
Reviews
Reviewers' Company Size
ConceptDraw DIAGRAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Management Consulting
12.5%
Architecture & Planning
8.3%
Higher Education
8.3%
Design
8.3%
Accounting
4.2%
Other
58.3%
Construction
7.5%
Information Technology and Services
6.9%
Non-Profit Organization Management
4.3%
Government Administration
3.8%
Computer Software
3.5%
Other
74.0%
Alternatives
Discussions
ConceptDraw DIAGRAM has no discussions with answers
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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