# ConceptDraw DIAGRAM vs Creately Comparison --- ## AI Generated Summary - **G2 reviewers report** that Creately excels in **visual collaboration** , with users praising its intuitive interface and powerful pre-designed templates that make diagram creation effortless. Many appreciate the ability to collaborate seamlessly across different devices and locations. - **Users say** that ConceptDraw DIAGRAM offers a **rich feature set** and a vast library of templates and objects, making it a strong choice for those needing extensive resources for IT projects. Reviewers highlight its cross-platform capabilities, which are particularly beneficial for teams using Mac systems. - **Reviewers mention** that Creately's **ease of setup** is a significant advantage, with many finding the onboarding process straightforward and user-friendly. This is particularly appealing for small businesses looking for quick implementation without extensive training. - **According to verified reviews** , ConceptDraw DIAGRAM shines in **customer support** , with users noting the quality and responsiveness of assistance provided. This can be a crucial factor for teams that require reliable support during their projects. - **Users highlight** that while both tools have similar star ratings, Creately has a much larger volume of reviews, indicating a broader user base and more consistent feedback. This suggests that potential users can trust the insights from a more diverse group of experiences. - **Reviewers note** that while Creately is highly regarded for its **user-friendly design** , ConceptDraw DIAGRAM is recognized for its **robustness** and frequent enhancements, making it a solid choice for users who need a comprehensive tool that evolves with their needs. | | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 24 | 1,389 | | **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (78.7% of reviews) | | **Entry Level Price** | No pricing available | Free | --- ## Top Pros & Cons ### ConceptDraw DIAGRAM **Not enough data** ### Creately Pros: - Ease of Use (28 reviews) - Diagramming (17 reviews) Cons: - Diagramming Issues (10 reviews) - Slow Loading (10 reviews) --- ## Ratings Comparison | Rating | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Meets Requirements** | 8.9 (22 reviews) | 8.7 (217 reviews) | | **Ease of Use** | 8.8 (22 reviews) | 8.5 (366 reviews) | | **Ease of Setup** | 9.8 (7 reviews) | 8.9 (170 reviews) | | **Ease of Admin** | 9.8 (7 reviews) | 9.1 (57 reviews) | | **Quality of Support** | 9.7 (19 reviews) | 8.5 (149 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (7 reviews) | 9.2 (47 reviews) | | **Product Direction (% positive)** | 8.4 (22 reviews) | 7.8 (205 reviews) | --- ## Pricing ### ConceptDraw DIAGRAM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Creately #### Entry-Level Pricing Plan: Free Price: Free Description: For Everyone, Free-to-use Forever Key Features: - Unlimited Canvases (45 items max) - Unlimited Collaborators - 1 Folder [Browse all 4 editions](https://www.g2.com/products/creately/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | N/A | N/A | #### Communication | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Status Updates** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | #### Content Management | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **File Sharing** | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Productivity Tools | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | #### Administration | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Moderation** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | ### Org Chart | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | 8.9/10 | 28 | #### Logistics | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Integration** | Not enough data | 9.1 (16 reviews) | | **Analytics** | Not enough data | 9.0 (14 reviews) | | **Export** | Not enough data | 8.7 (19 reviews) | | **Upload** | Not enough data | 9.0 (17 reviews) | | **Employee Directory** | Not enough data | 8.6 (15 reviews) | #### Editing & Design | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Drag-and-Drop** | Not enough data | 9.3 (23 reviews) | | **Update** | Not enough data | 9.0 (22 reviews) | | **Customize** | Not enough data | 8.7 (24 reviews) | | **Details** | Not enough data | 8.6 (24 reviews) | | **Restructure** | Not enough data | 8.7 (22 reviews) | #### Agentic AI - Org Chart | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Collaborative Whiteboard | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | 8.5/10 | 20 | #### Design Tools | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Drawing** | Not enough data | 8.6 (15 reviews) | | **Marker Colors** | Not enough data | 9.0 (15 reviews) | | **Mind Mapping** | Not enough data | 8.5 (17 reviews) | | **Templates** | Not enough data | 8.5 (16 reviews) | | **Drag-and-Drop** | Not enough data | 8.5 (16 reviews) | #### Communication Tools | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Voting** | Not enough data | 8.2 (14 reviews) | | **Commenting** | Not enough data | 8.4 (16 reviews) | #### Integrations | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **CMS Integrations** | Not enough data | 8.1 (14 reviews) | | **Sharing** | Not enough data | 8.5 (14 reviews) | #### Software Offering | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **In-Browser** | Not enough data | 8.7 (15 reviews) | | **Desktop App** | Not enough data | 7.9 (13 reviews) | | **Mobile App** | Not enough data | 8.0 (10 reviews) | #### Agentic AI - Collaborative Whiteboard | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | ### Succession Planning | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | N/A | N/A | #### Basics | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Performance** | Not enough data | Not enough data | #### Additional Functionality | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Portal** | Not enough data | Not enough data | | **Mobility** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | #### Content | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Automation** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | ### Mind Mapping | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | 8.3/10 | 9 | #### Collaboration Tools | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Collaborative Editing** | Not enough data | 8.3 (6 reviews) | | **Task Management** | Not enough data | 8.5 (8 reviews) | | **Notes and Comments** | Not enough data | 8.6 (6 reviews) | #### Visual Tools | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Styles and Themes** | Not enough data | 7.8 (6 reviews) | | **Image Import** | Not enough data | 8.3 (7 reviews) | | **Custom Icons** | Not enough data | 8.3 (7 reviews) | #### Mind Map Availability | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **File Formats** | Not enough data | 8.5 (8 reviews) | | **Cloud Storage Integration** | Not enough data | 8.1 (6 reviews) | | **Mobile Application** | Not enough data | 7.8 (6 reviews) | | **Desktop Availability** | Not enough data | 8.3 (7 reviews) | #### Agentic AI - Mind Mapping | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Visual Collaboration Platforms | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | 9.5/10 | 20 | #### Collaboration | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Integrated Communications** | Not enough data | 9.2 (14 reviews) | | **Native Communications** | Not enough data | 9.5 (14 reviews) | | **Board Overview** | Not enough data | 9.2 (18 reviews) | | **Screen Sharing** | Not enough data | 9.4 (14 reviews) | #### Hardware | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Required Hardware** | Not enough data | 9.3 (15 reviews) | | **Bring Your Own Device** | Not enough data | 9.6 (16 reviews) | #### Security | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Permissions** | Not enough data | 9.4 (16 reviews) | | **Single Sign-On (SSO)** | Not enough data | 9.6 (15 reviews) | #### Agentic AI - Visual Collaboration Platforms | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Talent Management | Product | Score | Reviews | |---|---|---| | **ConceptDraw DIAGRAM** | N/A | N/A | | **Creately** | N/A | N/A | #### Generative AI | Feature | ConceptDraw DIAGRAM | Creately | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Diagramming Software](https://www.g2.com/categories/diagramming) **Unique to Creately (6):** [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Org Chart Software](https://www.g2.com/categories/org-chart), [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software) --- ## Reviewer Demographics ### By Company Size | Segment | ConceptDraw DIAGRAM | Creately | |---|---|---| | **Small-Business** | 66.7% | 78.7% | | **Mid-Market** | 25.0% | 14.0% | | **Enterprise** | 8.3% | 7.3% | ### By Industry #### ConceptDraw DIAGRAM - **Management Consulting:** 12.5% - **Architecture & Planning:** 8.3% - **Higher Education:** 8.3% - **Design:** 8.3% - **Accounting:** 4.2% - **Airlines/Aviation:** 4.2% - **Apparel & Fashion:** 4.2% - **Building Materials:** 4.2% - **Commercial Real Estate:** 4.2% - **Computer Software:** 4.2% - **Other:** 37.5% #### Creately - **Computer Software:** 17.2% - **Information Technology and Services:** 7.9% - **Higher Education:** 6.3% - **Education Management:** 5.5% - **Computer & Network Security:** 3.5% - **Accounting:** 3.5% - **E-Learning:** 3.0% - **Design:** 2.2% - **Marketing and Advertising:** 2.2% - **Animation:** 2.0% - **Other:** 46.8% --- ## Alternatives ### Alternatives to ConceptDraw DIAGRAM - [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews) - [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (383 reviews) - [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (445 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews) - [Wondershare EdrawMax](https://www.g2.com/products/wondershare-edrawmax/reviews) — 4.5/5 stars (140 reviews) - [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews) - [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews) - [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews) - [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews) ### Alternatives to Creately - [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews) - [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (383 reviews) - [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews) - [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews) - [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (233 reviews) - [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (445 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12423 reviews) - [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews) - [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews) --- ## Top Discussions ### ConceptDraw DIAGRAM No discussions available for this product. ### Creately - Title: [What is the best way to indulge in collaborative work?](https://www.g2.com/discussions/33669-what-is-the-best-way-to-indulge-in-collaborative-work) — 21 comments, 2 upvotes > **Top comment:** "Hi Rahul, you can invite your team to collaborate on a document or a folder. Please refer to the following methods to share a document or a folder with your..." - Title: [How do you make a visual diagram?](https://www.g2.com/discussions/how-do-you-make-a-visual-diagram) — 1 comment > **Top comment:** "You can make a visual diagram by going to tools and going to shapes then you find circles then you can make a visual diagram." - Title: [What is creately?](https://www.g2.com/discussions/what-is-creately) — 1 comment, 1 upvote > **Top comment:** "it is an app you use for help." - Title: [What is the perfect font size to create a very large diagram without losing quality?](https://www.g2.com/discussions/51188-what-is-the-perfect-font-size-to-create-a-very-large-diagram-without-losing-quality) — 1 comment, 1 upvote > **Top comment:** "10" - Title: [What are the future plans of Creately ?](https://www.g2.com/discussions/51172-what-are-the-future-plans-of-creately) — 1 comment, 1 upvote > **Top comment:** "I don't know, I hope it improves a lot." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/conceptdraw-diagram-vs-creately)