# Commvault Cloud vs Salesforce Backup & Recover Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Backup & Recover excels in user satisfaction, boasting a significantly higher overall score compared to Commvault Cloud. Users appreciate its reliability and low maintenance, stating it provides "real peace of mind" once set up.
- **Users say** that the implementation process for Salesforce Backup & Recover is notably smooth, with many highlighting the intuitive onboarding project that simplifies getting started. In contrast, Commvault Cloud, while offering a unified platform, has received mixed feedback regarding its setup experience.
- **Reviewers mention** that Salesforce Backup & Recover makes restoring specific data or metadata straightforward, saving time compared to manual backups. This ease of use is a significant advantage over Commvault Cloud, where users have noted some challenges in navigating its interface.
- **According to verified reviews** , Salesforce Backup & Recover shines in customer support quality, with users praising the assistance received during implementation. Commvault Cloud also offers solid support, but users have rated it slightly lower, indicating room for improvement.
- **Users highlight** that Salesforce Backup & Recover's features, such as the ability to access archived data directly on record pages, enhance usability and data tracking. In comparison, while Commvault Cloud provides robust security features like backup data copy encryption, some users feel it lacks the same level of intuitive functionality.
- **G2 reviewers note** that Salesforce Backup & Recover is particularly well-suited for mid-market companies, with a majority of reviews coming from this segment. Commvault Cloud, on the other hand, is more focused on enterprise users, which may not align with the needs of smaller organizations looking for a more tailored solution.



| | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 181 | 414 | 
| **Largest Market Segment** | Enterprise (44.8% of reviews) | Mid-Market (54.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Commvault Cloud

Pros:
- Ease of Use (17 reviews)
- Security (11 reviews)

Cons:
- Complex Interface (8 reviews)
- Complex Setup (8 reviews)

### Salesforce Backup & Recover

Pros:
- Ease of Use (76 reviews)
- Salesforce Integration (46 reviews)

Cons:
- Expensive (25 reviews)
- Limitations (16 reviews)

---
## Ratings Comparison
| Rating | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
  | **Meets Requirements** | 8.9 (152 reviews) | 9.2 (240 reviews) | 
  | **Ease of Use** | 7.9 (154 reviews) | 9.0 (324 reviews) | 
  | **Ease of Setup** | 7.9 (135 reviews) | 9.0 (284 reviews) | 
  | **Ease of Admin** | 8.2 (131 reviews) | 9.3 (207 reviews) | 
  | **Quality of Support** | 8.7 (150 reviews) | 9.2 (218 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (132 reviews) | 9.4 (200 reviews) | 
  | **Product Direction (% positive)** | 8.8 (150 reviews) | 8.7 (230 reviews) | 

---
## Pricing

### Commvault Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Salesforce Backup & Recover

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 9.0/10 | 68 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Compatibility 

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **File Server Backup** | 9.1 (62 reviews) | Not enough data | 
| **Database Server Backup** | 9.1 (62 reviews) | Not enough data | 
| **Virtual Machines** | 9.2 (60 reviews) | Not enough data | 
| **Repository Models** | 8.6 (55 reviews) | Not enough data | 

#### Management

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Continuous Backup** | 8.8 (51 reviews) | Not enough data | 
| **Disaster Recovery** | 8.9 (57 reviews) | Not enough data | 
| **Storage Capacity** | 8.9 (60 reviews) | Not enough data | 
| **Remote Backup** | 8.6 (55 reviews) | Not enough data | 
| **Activity Monitoring** | 8.8 (56 reviews) | Not enough data | 

#### Compliance

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Security Standards** | 9.1 (53 reviews) | Not enough data | 
| **Cloud Data Protection** | 9.0 (51 reviews) | Not enough data | 
| **Data Deduplication** | 9.3 (61 reviews) | Not enough data | 

#### Agentic AI - Server Backup

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 8.6/10 | 37 |
| **Salesforce Backup & Recover** | 8.3/10 | 192 |

#### Functionality

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Real-time Sync** | 8.3 (31 reviews) | 8.8 (118 reviews) | 
| **Storage Capacity** | 8.8 (33 reviews) | 9.3 (170 reviews) | 
| **Remote Backup** | 8.6 (33 reviews) | 9.4 (160 reviews) | 
| **Versioning** | 8.2 (30 reviews) | 9.2 (159 reviews) | 

#### Compatibility 

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Endpoint Variety** | 8.3 (29 reviews) | Feature Not Available | 
| **SaaS Application Variety** | 9.0 (27 reviews) | 8.8 (121 reviews) | 
| **Storage Formats** | 8.6 (29 reviews) | 9.1 (130 reviews) | 

#### Management

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **File Sharing** | 8.2 (24 reviews) | 8.6 (128 reviews) | 
| **Security Standards** | 8.9 (31 reviews) | 9.3 (158 reviews) | 
| **Encrypted Storage** | 8.9 (31 reviews) | 9.3 (153 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | 7.3 (5 reviews) | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 9.0/10 | 31 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Compatibility 

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **File Formats** | 9.1 (28 reviews) | Not enough data | 
| **Partitions** | 8.8 (27 reviews) | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Management

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Backup** | 9.0 (28 reviews) | Not enough data | 
| **Storage** | 9.0 (29 reviews) | Not enough data | 
| **File Scan** | 8.3 (26 reviews) | Not enough data | 

#### Security 

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Encryption** | 9.0 (27 reviews) | Not enough data | 
| **Data Protection** | 9.3 (29 reviews) | Not enough data | 
| **File Deletion** | 8.8 (28 reviews) | Not enough data | 

#### Agentic AI - File Recovery

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Database Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 8.9/10 | 60 |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Functionality

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Data Backup** | 9.4 (56 reviews) | Not enough data | 
| **Backup Automation** | 9.1 (54 reviews) | Not enough data | 
| **Integration** | 8.4 (51 reviews) | Not enough data | 
| **Diverse Database Handling** | 8.6 (50 reviews) | Not enough data | 

#### Admin

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Backup Management** | 9.1 (56 reviews) | Not enough data | 

#### Agentic AI - Database Backup

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | N/A | N/A |
| **Salesforce Backup & Recover** | N/A | N/A |

#### Management

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SaaS Backup Software](https://www.g2.com/categories/saas-backup)

**Unique to Commvault Cloud (3):** [Server Backup Software](https://www.g2.com/categories/server-backup), [Database Backup Software](https://www.g2.com/categories/database-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Commvault Cloud | Salesforce Backup & Recover | 
|---|---|---|
| **Small-Business** | 15.1% | 14.3% | 
| **Mid-Market** | 40.1% | 54.6% | 
| **Enterprise** | 44.8% | 31.1% | 

### By Industry

#### Commvault Cloud

- **Information Technology and Services:** 22.1%
- **Computer Software:** 5.2%
- **Computer & Network Security:** 4.7%
- **Government Administration:** 4.7%
- **Banking:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Construction:** 3.5%
- **Financial Services:** 3.5%
- **Telecommunications:** 2.9%
- **Retail:** 2.3%
- **Other:** 43.0%

#### Salesforce Backup & Recover

- **Financial Services:** 14.2%
- **Information Technology and Services:** 10.2%
- **Non-Profit Organization Management:** 9.9%
- **Computer Software:** 6.1%
- **Higher Education:** 6.1%
- **Hospital & Health Care:** 4.8%
- **Manufacturing:** 2.5%
- **Insurance:** 2.5%
- **Telecommunications:** 2.3%
- **Consumer Goods:** 2.0%
- **Other:** 39.3%

---
## Alternatives

### Alternatives to Commvault Cloud

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (731 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.5/5 stars (159 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (352 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)

### Alternatives to Salesforce Backup & Recover

- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (731 reviews)
- [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) — 4.2/5 stars (225 reviews)
- [Odaseva](https://www.g2.com/products/odaseva/reviews) — 4.5/5 stars (44 reviews)
- [Backupify](https://www.g2.com/products/backupify/reviews) — 4.2/5 stars (190 reviews)
- [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews) — 4.7/5 stars (292 reviews)
- [Flosum](https://www.g2.com/products/flosum/reviews) — 4.8/5 stars (214 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [OpenText Cloudally Backup for Microsoft 365](https://www.g2.com/products/opentext-cloudally-backup-for-microsoft-365/reviews) — 4.4/5 stars (27 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (352 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)

---
## Top Discussions

### Commvault Cloud

- Title: [What is commvault backup?](https://www.g2.com/discussions/what-is-commvault-backup) — 1 comment
  > **Top comment:** "Ensure data availability for all workloads across cloud and on-prem environments with Commvault® Backup & Recovery, delivering
•	Simple, comprehensive..."

### Salesforce Backup & Recover

- Title: [How can I become Ownbackup agent?](https://www.g2.com/discussions/how-can-i-become-ownbackup-agent) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Details here, Moses: https://www.ownbackup.com/partners"
- Title: [Why only few options are available for deploying metadata from one Environment to the other](https://www.g2.com/discussions/27074-why-only-few-options-are-available-for-deploying-metadata-from-one-environment-to-the-other) — 1 comment
  > **Top comment:** "Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.

In my personal..."
- Title: [when is the new version go live?](https://www.g2.com/discussions/25485-when-is-the-new-version-go-live) — 1 comment, 1 upvote
  > **Top comment:** "Hey Dor,

OwnBackup is a SaaS application with updates provided automatically.  Any major updates will be communicated to all customers.
 
Information..."
- Title: [What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?](https://www.g2.com/discussions/25403-what-is-the-best-way-to-ensure-3rd-party-products-built-natively-within-the-salesforce-environment-are-also-properly-captured-and-backup) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jordan,

My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/commvault-cloud-vs-salesforce-backup-recover)