Compare Commvault Cloud and Salesforce Backup & Recover 
At a Glance
Market Segments
Enterprise (45.3% of reviews)
Mid-Market (54.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Commvault Cloud
Star Rating
(181)4.3 out of 5
Market Segments
Enterprise (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Commvault CloudSalesforce Backup & Recover
Star Rating
(401)4.6 out of 5
Market Segments
Mid-Market (54.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Salesforce Backup & RecoverSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Backup & Recover excels in user satisfaction, boasting a significantly higher overall score compared to Commvault Cloud. Users appreciate its reliability and low maintenance, stating it provides "real peace of mind" once set up.
- Users say that the implementation process for Salesforce Backup & Recover is notably smooth, with many highlighting the intuitive onboarding project that simplifies getting started. In contrast, Commvault Cloud, while offering a unified platform, has received mixed feedback regarding its setup experience.
- Reviewers mention that Salesforce Backup & Recover makes restoring specific data or metadata straightforward, saving time compared to manual backups. This ease of use is a significant advantage over Commvault Cloud, where users have noted some challenges in navigating its interface.
- According to verified reviews, Salesforce Backup & Recover shines in customer support quality, with users praising the assistance received during implementation. Commvault Cloud also offers solid support, but users have rated it slightly lower, indicating room for improvement.
- Users highlight that Salesforce Backup & Recover's features, such as the ability to access archived data directly on record pages, enhance usability and data tracking. In comparison, while Commvault Cloud provides robust security features like backup data copy encryption, some users feel it lacks the same level of intuitive functionality.
- G2 reviewers note that Salesforce Backup & Recover is particularly well-suited for mid-market companies, with a majority of reviews coming from this segment. Commvault Cloud, on the other hand, is more focused on enterprise users, which may not align with the needs of smaller organizations looking for a more tailored solution.
Pricing
Entry-Level Pricing
Commvault Cloud
No pricing availableSalesforce Backup & Recover
No pricing availableFree Trial
Commvault Cloud
Free Trial is available
Salesforce Backup & Recover
Free Trial is available
Ratings
Meets Requirements
8.9
152
9.3
236
Ease of Use
7.9
154
9.0
318
Ease of Setup
7.9
135
9.0
278
Ease of Admin
8.2
133
9.3
204
Quality of Support
8.7
150
9.2
214
Has the product been a good partner in doing business?
8.5
134
9.4
197
Product Direction (% positive)
8.8
150
8.8
225
Features by Category
Compatibility
9.1
62
Not enough data
9.1
61
Not enough data
9.2
60
Not enough data
8.6
54
Not enough data
Management
8.8
50
Not enough data
8.9
57
Not enough data
9.0
61
Not enough data
8.6
55
Not enough data
8.9
57
Not enough data
Compliance
9.1
53
Not enough data
9.0
51
Not enough data
9.3
61
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
32
8.8
114
8.9
34
9.3
166
8.5
31
9.4
158
8.3
31
9.2
155
Compatibility
8.5
28
Feature Not Available
9.0
26
8.8
119
8.6
29
9.1
128
Management
8.3
25
8.6
126
8.9
32
9.3
154
8.9
31
9.3
151
Agentic AI - SaaS Backup
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
6.9
7
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Compatibility
9.1
28
Not enough data
8.8
27
Not enough data
Feature Not Available
Not enough data
Management
9.0
28
Not enough data
9.0
29
Not enough data
8.3
26
Not enough data
Security
9.0
27
Not enough data
9.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
56
Not enough data
9.1
54
Not enough data
8.4
51
Not enough data
8.6
50
Not enough data
Admin
9.1
56
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Commvault Cloud and Salesforce Backup & Recover are categorized as SaaS Backup
Unique Categories
Salesforce Backup & Recover has no unique categories
Reviews
Reviewers' Company Size
Commvault Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Backup & Recover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.1%
Computer Software
5.2%
Government Administration
4.7%
Computer & Network Security
4.7%
Banking
4.1%
Other
59.3%
Financial Services
14.2%
Information Technology and Services
10.3%
Non-Profit Organization Management
9.5%
Higher Education
6.4%
Computer Software
6.2%
Other
53.4%
Alternatives
Discussions
What is commvault backup?
1 Comment
ZM
Ensure data availability for all workloads across cloud and on-prem environments with Commvault® Backup & Recovery, delivering
• Simple, comprehensive...Read more
Commvault Cloud has no more discussions with answers
Why only few options are available for deploying metadata from one Environment to the other
1 Comment
GC
Hi Murthy,
You might benefit reaching out to OwnBackup's support, support@ownbackup.com. They do take submissions for enhancements too.
In my personal...Read more
What is the best way to ensure 3rd party products built natively within the SalesForce environment are also properly captured and backup?
1 Comment
GV
Hi Jordan,
My name is Gadi Vered and I am responsible for Customer Support at OwnBackup. We would like to assist and get to the bottom of this, so we have...Read more
when is the new version go live?
1 Comment
LR
Hey Dor,
OwnBackup is a SaaS application with updates provided automatically. Any major updates will be communicated to all customers.
Information...Read more
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