# Commvault Cloud vs MSP360 Backup Comparison
---
## AI Generated Summary
- **G2 reviewers report** that MSP360 Backup excels in user experience, with many praising its **straightforward setup** and intuitive dashboard. Users appreciate the **flexibility** and **reliability** of the software, making it easy to manage backups for multiple systems.
- **According to verified reviews** , Commvault Cloud stands out for its **unified platform** that integrates on-premises, cloud, and hybrid data protection. Users highlight the ease of managing backups and disaster recovery through a single interface, which simplifies complex workflows.
- **Users say** that MSP360 Backup offers **quick and responsive support** , which is a significant advantage for small businesses needing immediate assistance. Reviewers often mention how easy it is to deploy and manage, contrasting with the more complex support experiences reported by some Commvault Cloud users.
- **Reviewers mention** that while Commvault Cloud provides robust features for enterprise-level data management, it may not be as user-friendly for smaller businesses. Some users find the interface less intuitive compared to MSP360 Backup, which could lead to a steeper learning curve.
- **G2 reviewers highlight** that MSP360 Backup's pricing is straightforward and competitive, especially with its free entry-level option. This makes it particularly appealing for small businesses looking for cost-effective backup solutions, while Commvault Cloud's pricing structure may be less transparent.
- **According to recent feedback** , both products perform well in terms of data protection, but MSP360 Backup receives higher marks for **ease of use** and **setup**. Users appreciate the control over backup scheduling and the variety of supported storage options, which enhances their overall experience.



| | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 181 | 544 | 
| **Largest Market Segment** | Enterprise (44.8% of reviews) | Small-Business (81.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Commvault Cloud

Pros:
- Ease of Use (17 reviews)
- Security (11 reviews)

Cons:
- Complex Interface (8 reviews)
- Complex Setup (8 reviews)

### MSP360 Backup

Pros:
- Ease of Use (48 reviews)
- Backup Solutions (32 reviews)

Cons:
- Poor Interface Design (10 reviews)
- Backup Issues (9 reviews)

---
## Ratings Comparison
| Rating | Commvault Cloud | MSP360 Backup | 
|---|---|---|
  | **Meets Requirements** | 8.9 (152 reviews) | 9.2 (461 reviews) | 
  | **Ease of Use** | 7.9 (154 reviews) | 8.7 (462 reviews) | 
  | **Ease of Setup** | 7.9 (135 reviews) | 8.9 (347 reviews) | 
  | **Ease of Admin** | 8.2 (131 reviews) | 8.9 (328 reviews) | 
  | **Quality of Support** | 8.7 (150 reviews) | 8.6 (347 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (132 reviews) | 8.9 (290 reviews) | 
  | **Product Direction (% positive)** | 8.8 (150 reviews) | 8.8 (440 reviews) | 

---
## Pricing

### Commvault Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### MSP360 Backup

#### Entry-Level Pricing

Plan: MSP360 Free Backup

Price: Free

Key Features:
- Windows, macOS, Linux backup
- File-level backup

[Browse all 3 editions](https://www.g2.com/products/msp360-backup/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 9.0/10 | 68 |
| **MSP360 Backup** | 9.3/10 | 195 |

#### Compatibility 

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **File Server Backup** | 9.1 (62 reviews) | 9.6 (145 reviews) | 
| **Database Server Backup** | 9.1 (62 reviews) | 9.2 (108 reviews) | 
| **Virtual Machines** | 9.2 (60 reviews) | 8.8 (99 reviews) | 
| **Repository Models** | 8.6 (55 reviews) | 8.8 (87 reviews) | 

#### Management

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Continuous Backup** | 8.8 (51 reviews) | 9.0 (123 reviews) | 
| **Disaster Recovery** | 8.9 (57 reviews) | 9.0 (127 reviews) | 
| **Storage Capacity** | 8.9 (60 reviews) | 9.1 (138 reviews) | 
| **Remote Backup** | 8.6 (55 reviews) | 9.5 (135 reviews) | 
| **Activity Monitoring** | 8.8 (56 reviews) | 8.9 (124 reviews) | 

#### Compliance

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Security Standards** | 9.1 (53 reviews) | 9.2 (128 reviews) | 
| **Cloud Data Protection** | 9.0 (51 reviews) | 9.2 (128 reviews) | 
| **Data Deduplication** | 9.3 (61 reviews) | 8.7 (101 reviews) | 

#### Agentic AI - Server Backup

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.7 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 9.7 (6 reviews) | 
| **Decision Making** | Not enough data | 9.7 (5 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | N/A | N/A |
| **MSP360 Backup** | 8.8/10 | 119 |

#### Functionality

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.7 (83 reviews) | 
| **Storage Capacity** | Not enough data | 9.4 (102 reviews) | 
| **Remote Backup** | Not enough data | 9.4 (105 reviews) | 
| **Versioning** | Not enough data | 9.1 (91 reviews) | 
| **Mobile Backup Application** | Not enough data | 7.3 (32 reviews) | 

#### Compatibility 

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Disk Backup** | Not enough data | 9.4 (94 reviews) | 
| **Local Backup** | Not enough data | 9.4 (98 reviews) | 
| **Storage Formats** | Not enough data | 9.1 (99 reviews) | 

#### Management

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **File Sharing** | Not enough data | Feature Not Available | 
| **Security Standards** | Not enough data | 9.0 (95 reviews) | 
| **Encrypted Storage** | Not enough data | 9.2 (97 reviews) | 

#### Agentic AI - Online Backup

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (6 reviews) | 
| **Decision Making** | Not enough data | 8.1 (6 reviews) | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 8.6/10 | 37 |
| **MSP360 Backup** | N/A | N/A |

#### Functionality

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Real-time Sync** | 8.3 (31 reviews) | Not enough data | 
| **Storage Capacity** | 8.8 (33 reviews) | Not enough data | 
| **Remote Backup** | 8.6 (33 reviews) | Not enough data | 
| **Versioning** | 8.2 (30 reviews) | Not enough data | 

#### Compatibility 

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Endpoint Variety** | 8.3 (29 reviews) | Not enough data | 
| **SaaS Application Variety** | 9.0 (27 reviews) | Not enough data | 
| **Storage Formats** | 8.6 (29 reviews) | Not enough data | 

#### Management

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **File Sharing** | 8.2 (24 reviews) | Not enough data | 
| **Security Standards** | 8.9 (31 reviews) | Not enough data | 
| **Encrypted Storage** | 8.9 (31 reviews) | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### File Recovery

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 9.0/10 | 31 |
| **MSP360 Backup** | N/A | N/A |

#### Compatibility 

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **File Formats** | 9.1 (28 reviews) | Not enough data | 
| **Partitions** | 8.8 (27 reviews) | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Management

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Backup** | 9.0 (28 reviews) | Not enough data | 
| **Storage** | 9.0 (29 reviews) | Not enough data | 
| **File Scan** | 8.3 (26 reviews) | Not enough data | 

#### Security 

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Encryption** | 9.0 (27 reviews) | Not enough data | 
| **Data Protection** | 9.3 (29 reviews) | Not enough data | 
| **File Deletion** | 8.8 (28 reviews) | Not enough data | 

#### Agentic AI - File Recovery

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Database Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | 8.9/10 | 60 |
| **MSP360 Backup** | N/A | N/A |

#### Functionality

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Data Backup** | 9.4 (56 reviews) | Not enough data | 
| **Backup Automation** | 9.1 (54 reviews) | Not enough data | 
| **Integration** | 8.4 (51 reviews) | Not enough data | 
| **Diverse Database Handling** | 8.6 (50 reviews) | Not enough data | 

#### Admin

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Backup Management** | 9.1 (56 reviews) | Not enough data | 

#### Agentic AI - Database Backup

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | N/A | N/A |
| **MSP360 Backup** | 8.3/10 | 20 |

#### Functionality 

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Incremental Backup** | Not enough data | 9.6 (20 reviews) | 
| **OS Boot Recovery** | Not enough data | 7.8 (18 reviews) | 
| **Bootable Disk** | Not enough data | 7.7 (18 reviews) | 
| **Online Restore** | Not enough data | 9.1 (19 reviews) | 

#### Performance

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 9.2 (18 reviews) | 
| **Unlimited Backup** | Not enough data | 9.6 (19 reviews) | 
| **Deduplication** | Not enough data | 8.9 (17 reviews) | 
| **Lag Free Operation** | Not enough data | 9.2 (17 reviews) | 

#### Agentic AI - PC Backup

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.0 (5 reviews) | 
| **Decision Making** | Not enough data | 6.0 (5 reviews) | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Commvault Cloud** | N/A | N/A |
| **MSP360 Backup** | N/A | N/A |

#### Management

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Server Backup Software](https://www.g2.com/categories/server-backup)

**Unique to Commvault Cloud (3):** [Database Backup Software](https://www.g2.com/categories/database-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software), [SaaS Backup Software](https://www.g2.com/categories/saas-backup)

**Unique to MSP360 Backup (2):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [Online Backup Software](https://www.g2.com/categories/online-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | Commvault Cloud | MSP360 Backup | 
|---|---|---|
| **Small-Business** | 15.1% | 81.2% | 
| **Mid-Market** | 40.1% | 14.6% | 
| **Enterprise** | 44.8% | 4.2% | 

### By Industry

#### Commvault Cloud

- **Information Technology and Services:** 22.1%
- **Computer Software:** 5.2%
- **Computer & Network Security:** 4.7%
- **Government Administration:** 4.7%
- **Banking:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Construction:** 3.5%
- **Financial Services:** 3.5%
- **Telecommunications:** 2.9%
- **Retail:** 2.3%
- **Other:** 43.0%

#### MSP360 Backup

- **Information Technology and Services:** 27.3%
- **Computer & Network Security:** 9.2%
- **Computer Software:** 8.7%
- **Computer Networking:** 2.9%
- **Accounting:** 2.1%
- **Non-Profit Organization Management:** 2.1%
- **Retail:** 1.9%
- **Financial Services:** 1.7%
- **Hospital & Health Care:** 1.7%
- **Marketing and Advertising:** 1.7%
- **Other:** 40.6%

---
## Alternatives

### Alternatives to Commvault Cloud

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (730 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (260 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1338 reviews)
- [Salesforce Backup & Recover](https://www.g2.com/products/salesforce-backup-recover/reviews) — 4.6/5 stars (414 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.5/5 stars (159 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (352 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)

### Alternatives to MSP360 Backup

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (352 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1924 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (730 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (283 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

---
## Top Discussions

### Commvault Cloud

- Title: [What is commvault backup?](https://www.g2.com/discussions/what-is-commvault-backup) — 1 comment
  > **Top comment:** "Ensure data availability for all workloads across cloud and on-prem environments with Commvault® Backup & Recovery, delivering
•	Simple, comprehensive..."

### MSP360 Backup

- Title: [Has anyone use MSP360 to backup from cloud to cloud or with B2 Backblaze  ?](https://www.g2.com/discussions/has-anyone-use-msp360-to-backup-from-cloud-to-cloud-or-with-b2-backblaze) — 2 comments, 1 upvote
  > **Top comment:** "I've used it with B2 quite a lot and it has worked well.  I've also used it for cloud to cloud and that has been problematic.  I consistently get warnings..."
- Title: [Is there a version of CloudBerry Backup for Managed Service Providers and businesses looking for more centralized management?](https://www.g2.com/discussions/is-there-a-version-of-cloudberry-backup-for-managed-service-providers-and-businesses-looking-for-more-centralized-management) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, CloudBerry Managed Backup was developed specifically for MSPs and businesses looking to manage larger environments in a centralized manner. It is a SaaS..."
- Title: [What do I need to start using CloudBerry Backup?](https://www.g2.com/discussions/what-do-i-need-to-start-using-cloudberry-backup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For..."
- Title: [Does CloudBerry Backup provide backup storage space?](https://www.g2.com/discussions/does-cloudberry-backup-provide-backup-storage-space) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No, customers choose one of the many supported cloud storage providers independently of CloudBerry Backup. CloudBerry decouples backup storage from our..."
- Title: [Which storage providers does CloudBerry Backup support?](https://www.g2.com/discussions/which-storage-providers-does-cloudberry-backup-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "CloudBerry Backup supports over 30 popular cloud storage providers, including: Amazon S3, Amazon Cloud Drive, Google Cloud Storage, Google Drive, Microsoft..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/commvault-cloud-vs-msp360-backup)