# Commusoft vs FieldAware by GPS Insight Comparison | | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | | **Total Reviews** | 40 | 32 | | **Largest Market Segment** | Small-Business (97.4% of reviews) | Small-Business (75.0% of reviews) | | **Entry Level Price** | Contact Us Per Month | $49/Month Up to 2 users | --- ## Top Pros & Cons ### Commusoft Pros: - Ease of Use (2 reviews) - Customer Support (1 reviews) Cons: - Poor Support (1 reviews) ### FieldAware by GPS Insight **Not enough data** --- ## Ratings Comparison | Rating | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Meets Requirements** | 9.1 (37 reviews) | 8.2 (29 reviews) | | **Ease of Use** | 9.2 (38 reviews) | 8.2 (29 reviews) | | **Ease of Setup** | 9.2 (24 reviews) | 6.3 (14 reviews) | | **Ease of Admin** | 9.3 (20 reviews) | 7.3 (16 reviews) | | **Quality of Support** | 9.4 (37 reviews) | 7.9 (29 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (20 reviews) | 7.6 (16 reviews) | | **Product Direction (% positive)** | 9.7 (35 reviews) | 7.6 (29 reviews) | --- ## Pricing ### Commusoft #### Entry-Level Pricing Plan: CUSTOMER JOURNEY PLAN Price: Contact Us Per Month Description: For larger businesses that want to elevate their customer journeys Key Features: - Every feature included in our All-in-One plan - Enable customers to easily book their services online - Empower your scheduling team to book more jobs with route optimization [Browse all 3 editions](https://www.g2.com/products/commusoft/pricing) #### Free Trial Yes ### FieldAware by GPS Insight #### Entry-Level Pricing Plan: Starter Price: $49/Month Up to 2 users Key Features: - CRM, Estimating, Invoicing, Payment - Scheduling, Work Orders, Parts and Services - Dispatching, Geo Tracking, Notifications [Browse all 5 editions](https://www.g2.com/products/fieldaware-by-gps-insight/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Field Service Management | Product | Score | Reviews | |---|---|---| | **Commusoft** | 8.9/10 | 35 | | **FieldAware by GPS Insight** | 8.9/10 | 16 | #### Generative AI | Feature | Commusoft | FieldAware by GPS Insight | |---|---|---| | **AI Text Summarization** | 8.9 (6 reviews) | Not enough data | | **AI Image-to-Text** | 9.2 (6 reviews) | Not enough data | #### Before the Job | Feature | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Calendar** | 9.3 (34 reviews) | 9.2 (15 reviews) | | **Dispatch** | 9.4 (27 reviews) | 8.9 (15 reviews) | | **Roles** | 9.2 (30 reviews) | 9.0 (12 reviews) | | **Booking** | 9.0 (31 reviews) | 8.6 (12 reviews) | #### On the Job | Feature | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Location** | 9.0 (29 reviews) | 9.6 (14 reviews) | | **Employee Communication** | 9.1 (30 reviews) | 8.9 (9 reviews) | | **Behavior Monitoring** | 8.3 (24 reviews) | 8.8 (8 reviews) | | **Client Notifications** | 9.1 (26 reviews) | 8.0 (9 reviews) | | **Field Sales** | 7.9 (24 reviews) | 9.6 (8 reviews) | #### After the Job | Feature | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Reports** | 8.5 (31 reviews) | 8.7 (13 reviews) | | **Analytics** | 8.7 (26 reviews) | 8.6 (14 reviews) | | **Invoicing** | 9.2 (33 reviews) | 8.9 (14 reviews) | | **CRM Integrations** | 8.2 (24 reviews) | 9.0 (8 reviews) | #### Agentic AI - Field Service Management | Feature | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management) --- ## Reviewer Demographics ### By Company Size | Segment | Commusoft | FieldAware by GPS Insight | |---|---|---| | **Small-Business** | 97.4% | 75.0% | | **Mid-Market** | 0% | 25.0% | | **Enterprise** | 2.6% | 0% | ### By Industry #### Commusoft - **Construction:** 43.6% - **Utilities:** 10.3% - **Mechanical or Industrial Engineering:** 10.3% - **Electrical/Electronic Manufacturing:** 7.7% - **Building Materials:** 5.1% - **Venture Capital & Private Equity:** 2.6% - **Telecommunications:** 2.6% - **Security and Investigations:** 2.6% - **Oil & Energy:** 2.6% - **Individual & Family Services:** 2.6% - **Other:** 10.3% #### FieldAware by GPS Insight - **Construction:** 25.0% - **Glass, Ceramics & Concrete:** 15.6% - **Consumer Services:** 9.4% - **Civil Engineering:** 6.3% - **Hospital & Health Care:** 6.3% - **Alternative Medicine:** 3.1% - **Consumer Goods:** 3.1% - **Environmental Services:** 3.1% - **Facilities Services:** 3.1% - **Industrial Automation:** 3.1% - **Other:** 21.9% --- ## Alternatives ### Alternatives to Commusoft - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (414 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1538 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews) ### Alternatives to FieldAware by GPS Insight - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (414 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5128 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3503 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1538 reviews) --- ## Top Discussions ### Commusoft No discussions available for this product. ### FieldAware by GPS Insight No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/commusoft-vs-fieldaware-by-gps-insight)