Compare Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) and CommunitySuite 
At a Glance
Market Segments
Small-Business (62.2% of reviews)
Small-Business (96.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
Star Rating
(87)4.1 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)CommunitySuite
Star Rating
(29)4.4 out of 5
Market Segments
Small-Business (96.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CommunitySuiteAgentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs CommunitySuite
When assessing the two solutions, reviewers found CommunitySuite easier to use, set up, and administer. Reviewers also preferred doing business with CommunitySuite overall.
- Reviewers felt that CommunitySuite meets the needs of their business better than Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud).
- When comparing quality of ongoing product support, reviewers felt that CommunitySuite is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CommunitySuite over Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud).
Pricing
Entry-Level Pricing
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
No pricing availableCommunitySuite
No pricing availableFree Trial
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
No trial information availableCommunitySuite
No trial information availableRatings
Meets Requirements
8.0
59
8.6
26
Ease of Use
7.3
61
8.2
26
Ease of Setup
6.1
41
7.6
18
Ease of Admin
6.8
41
7.8
10
Quality of Support
7.5
55
9.0
26
Has the product been a good partner in doing business?
7.8
44
9.1
11
Product Direction (% positive)
8.3
60
9.6
26
Features by Category
General Ledger
Not enough data
8.5
13
Not enough data
7.7
13
Not enough data
9.0
14
Accounts Receivable
Not enough data
Feature Not Available
Not enough data
8.6
13
Not enough data
Feature Not Available
Accounts Payable
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Administration
9.1
9
Not enough data
9.3
9
Not enough data
7.8
6
Not enough data
9.0
8
Not enough data
Fundraising
8.5
8
Not enough data
9.7
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
9.4
6
Not enough data
9.3
5
Not enough data
Platform Basics
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Case Management
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
Platform Additional Functionality
8.8
8
Not enough data
8.1
6
Not enough data
Platform Data
8.5
8
Not enough data
9.3
7
Not enough data
Administration
8.3
9
Feature Not Available
7.7
8
8.6
13
8.0
9
8.3
14
7.1
7
8.1
13
8.9
9
8.2
13
Donor Management
8.1
8
7.6
13
8.1
7
8.1
12
8.1
9
9.0
13
7.1
7
8.3
13
Interoperability
8.3
6
7.2
13
8.6
7
8.7
13
8.3
7
9.1
13
Constituent Management
7.5
14
|
Verified
8.8
8
7.8
10
|
Verified
8.3
8
7.2
9
|
Verified
8.0
9
Marketing Automation
6.7
11
|
Verified
5.8
8
7.6
11
|
Verified
6.7
8
7.6
12
|
Verified
7.9
8
7.2
9
|
Verified
Feature Not Available
Workflow Automation
7.3
10
|
Verified
7.5
8
8.2
13
|
Verified
9.2
8
8.8
12
|
Verified
7.7
8
Reporting & Analytics
8.8
12
|
Verified
8.3
9
8.8
12
|
Verified
7.8
9
8.3
11
|
Verified
8.0
9
Integrations
7.6
9
|
Verified
8.3
9
7.5
12
|
Verified
7.7
8
7.3
10
|
Verified
Feature Not Available
7.3
8
|
Verified
6.7
7
Agentic AI - Nonprofit CRM
Not enough data
Not enough data
Not enough data
Not enough data
Proposal Management
8.6
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Fund Tracking
7.8
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
Impact & Outcomes
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
Grant Prospecting
8.1
6
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
Compliance
7.7
5
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
Integrations
8.3
5
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Volunteer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement & Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) and CommunitySuite are categorized as Donor Management and Nonprofit CRM
Unique Categories
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) is categorized as Human Services, Grant Management, Volunteer Management, and Fundraising
CommunitySuite is categorized as Nonprofit Accounting
Reviews
Reviewers' Company Size
Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CommunitySuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
57.3%
Education Management
3.7%
Fund-Raising
3.7%
Individual & Family Services
3.7%
Hospital & Health Care
3.7%
Other
28.0%
Non-Profit Organization Management
65.5%
Philanthropy
6.9%
Financial Services
6.9%
Accounting
6.9%
Retail
3.4%
Other
10.3%
Alternatives
Discussions
What's the next five year plan for Salesforce.org Nonprofit Cloud?
1 Comment
AB
Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target...Read more
How can Salesforce help non profits?
1 Comment
RM
Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better...Read more
Do you think that Salesforce is a great tool but need a big improvement on its user interface?
1 Comment
AB
Salesforce Classes in pune
Salesforce course in pune
Salesforce training in pune
Salesforce added native Backup and Restore feature
Salesforce has...Read more
CommunitySuite has no discussions with answers
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