Compare Commence CRM and Sugar Sell 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$19-24/ user, per month
$19.00 Per Month
Commence CRM
Star Rating
(18)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$19-24/ user, per month
Browse all 4 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansCommence CRM vs Sugar Sell
When assessing the two solutions, reviewers found Sugar Sell easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Commence CRM overall.
- Reviewers felt that Sugar Sell meets the needs of their business better than Commence CRM.
- When comparing quality of ongoing product support, reviewers felt that Commence CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Commence CRM over Sugar Sell.
Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Commence CRM
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
7.7
14
8.0
612
Ease of Use
7.3
14
7.6
648
Ease of Setup
8.1
8
7.2
345
Ease of Admin
7.3
8
7.6
319
Quality of Support
8.2
12
7.7
555
Has the product been a good partner in doing business?
9.0
7
7.8
303
Product Direction (% positive)
7.5
14
7.1
599
Features by Category
Sales Force Automation
Not enough data
8.2
502
|
Verified
Not enough data
7.6
322
Not enough data
7.8
469
|
Verified
Not enough data
7.7
487
|
Verified
Not enough data
7.2
358
|
Verified
Not enough data
7.4
412
|
Verified
Not enough data
7.3
346
|
Verified
Not enough data
7.4
348
|
Verified
Not enough data
7.7
376
|
Verified
Marketing Automation
Not enough data
7.1
354
|
Verified
Not enough data
7.2
361
|
Verified
Not enough data
7.9
427
|
Verified
Not enough data
7.0
312
|
Verified
Customer Support
Not enough data
7.9
386
|
Verified
Not enough data
7.6
348
|
Verified
Not enough data
7.7
358
|
Verified
Not enough data
7.4
292
Not enough data
7.7
313
|
Verified
Reporting & Analytics
Not enough data
7.7
469
|
Verified
Not enough data
8.0
475
|
Verified
Not enough data
7.4
366
|
Verified
Mobile & Social
Not enough data
7.2
269
|
Verified
Not enough data
7.2
267
|
Verified
Not enough data
7.4
331
|
Verified
Platform
Not enough data
8.2
260
|
Verified
Not enough data
7.8
255
|
Verified
Not enough data
8.1
268
|
Verified
Not enough data
7.9
168
|
Verified
Not enough data
8.2
214
|
Verified
Not enough data
7.5
216
|
Verified
Not enough data
7.6
257
|
Verified
Not enough data
7.2
199
|
Verified
Integration
Not enough data
7.6
260
|
Verified
Not enough data
7.7
202
|
Verified
Not enough data
7.3
198
|
Verified
Generative AI
Not enough data
6.3
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Commence CRM and Sugar Sell are categorized as CRM
Unique Categories
Commence CRM is categorized as Marketing Automation and Online Form Builder
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
Commence CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Investment Management
13.3%
Construction
13.3%
Computer Software
13.3%
Wholesale
6.7%
Retail
6.7%
Other
46.7%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
What business applications does Commence CRM offer?
1 Comment
FH
Commence CRM is a comprehensive offering that includes:
Account and Contact Management
Group Calendaring
Activity Management
Lead Optimization &...Read more
Who is the target market for Commence CRM?
1 Comment
FH
Commence CRM is ideal for companies that simply need more functionality and customizability than is offered by the myriad of basic low-cost cookie-cutter...Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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